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1100 Larkspur Landing Circle #355
Larkspur, CA 94939
415.924.1091
Additional Locations:
Berkeley, CA
San Francisco, CA
www.FinancialConnections.com
Form ADV Part 2A
January 1, 2026
This brochure provides clients and prospective clients with information about Financial
Connections Group, Inc. and the qualifications, business practices, and nature of its services that
should be carefully considered before becoming an advisory client. The contents of this brochure
have not been approved or verified by the Securities and Exchange Commission, hereinafter the
“SEC,” or any other state or federal authority. While the firm is an investment adviser registered
with the SEC, it does not imply a certain level of skill or training on the part of the firm or its
associated personnel.
Questions relative to the firm, its services, or this ADV Part 2A may be made to the attention of
Ms. Jill Hollander at (415) 924-1091. Additional information about the firm, other advisory firms,
or associated investment adviser representatives is available on the Internet at
www.adviserinfo.sec.gov.
Financial Connections Group, Inc.
ADV Part 2A
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Item 2 - Material Changes
There have been no material changes have occurred since its last annual update to the brochure
dated February 15, 2025.
The firm may at any time update this document and either send a copy of its updated brochure
or provide a summary of material changes to its brochure and an offer to send an electronic or
hard copy form of the updated brochure. Clients are also able to download this brochure from
the SEC’s Website: www.adviserinfo.sec.gov or you may contact our firm at (415) 924-1091.
As with all firm documents, clients and prospective clients are encouraged to review this
brochure in its entirety and are encouraged to ask questions at any time prior to or throughout
the engagement.
Financial Connections Group, Inc.
ADV Part 2A
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Page
Item 3 – Table of Contents
Form ADV Part 2A....................................................................................................................................... 1
Item 2 - Material Changes ......................................................................................................................... 2
Item 3 – Table of Contents ........................................................................................................................ 3
Item 4 - Advisory Business ........................................................................................................................ 4
Item 5 - Fees and Compensation ............................................................................................................. 8
Item 6 - Performance-Based Fees and Side-By-Side Management .................................................. 11
Item 7 - Types of Clients .......................................................................................................................... 11
Item 8 - Methods of Analysis, Investment Strategies and Risk of Loss ............................................. 12
Item 9 – Disciplinary Information ........................................................................................................... 14
Item 10 – Other Financial Industry Activities and Affiliations ............................................................. 14
Item 11 – Code of Ethics, Participation or Interest in Client Transactions and Personal Trading .. 15
Item 12 - Brokerage Practices ................................................................................................................. 18
Item 13 - Review of Accounts ................................................................................................................. 20
Item 14 - Client Referrals and Other Compensation ........................................................................... 20
Item 15 - Custody ..................................................................................................................................... 22
Item 16 - Investment Discretion ............................................................................................................. 22
Item 17 - Voting Client Securities ........................................................................................................... 23
Item 18 - Financial Information .............................................................................................................. 23
Financial Connections Group, Inc.
ADV Part 2A
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Item 4 - Advisory Business
Financial Connections Group, Inc. is an SEC registered investment adviser domiciled in the State
of California. In addition to the firm’s notice filing with the State of California (original
registration in 1994), Financial Connections Group, Inc. and its associated personnel may register
or meet certain exemptions to registration in other states in which they conduct business. Ms.
Jill Hollander is the firm’s Managing Partner, Chief Compliance Officer, and majority shareholder.
Brian Pon is a minority shareholder.
The following paragraphs describe our services and fees. Please refer to the description of each
investment advisory service listed below for information on how we tailor our advisory services
to your individual needs. As used in this brochure, the words "we", "our" and "us" refer Financial
Connections Group, Inc. and the words "you", "your" and "client" refer to you as either a client or
prospective client of our firm.
As a fee-only financial planning and investment management firm, we help plan for your future
whether you’re an individual, a couple or represent a trust. We assist clients plan for their
financial future to fulfill their goals and objectives. We are fiduciaries and put our client’s interest
first. We do not sell any products and receive no commissions.
The firm holds itself to a fiduciary standard, which means Financial Connections Group, Inc. and
its associates will act in the utmost good faith and performing in a manner believed to be in the
best interest of its clients.
As of December 31, 2025, Financial Connections Group, Inc. provides investment management
services under a discretionary account agreement involving approximately $624.6 million in
client assets.
Introductory Meeting
A complimentary interview is conducted by a qualified representative of the firm to determine
the scope of services to be provided. A package is then sent via DocuSign, the Proposal, the
firm’s ADV Part 2A, ADV Part 2B, Part 3 and Privacy Policy are included. If the information is
downloaded from the web site, the ADV Part 2A, ADV Part 2B(s), ADV Part 3 and Privacy Policy
are also available.
Should the client wish to engage Financial Connections Group, Inc. for its services, parties must
enter into a written agreement, with further discussion and analysis conducted thereafter to
ascertain financial need, goals, holdings, etc. The ADV Part 2A, Part 2B(s), ADV Part 3 and
Privacy Statement accompany an Agreement.
Advice is based upon the information disclosed by the client or their legal agent and
incorporates the client's financial situation at the time the plan is presented. In performing its
services the firm may, but is not required to, verify any information received from the client or
from the client's agents.
The firm does not provide accounting or legal services. With the client's consent, the firm may
work with the client's other advisers (accountants, attorneys, etc.) to assist with coordination and
implementation of accepted strategies. The client should be aware that their other advisers may
bill them separately for their services, and these fees will be in addition to those of the firm.
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FINANCIAL PLANNING
We prefer a client relationship begin with a plan. Our process starts by focusing on your:
• Goals (current and future)
• Timeframe to accomplish goals
• Activity (i.e., college savings, retirement plan, transition to retirement)
Depending upon the type of relationship you want with Financial Connections, we offer:
➢ Hourly/Project-Based Financial Planning by Topic – discusses your objectives and
questions you want the financial plan to answer.
Some people prefer a financial plan that strives to answer their specific question. They
want to implement the findings themselves and then update their plan periodically.
We ask that you complete a questionnaire and spending worksheet before our first
meeting. Receiving these documents in advance allows us time to review your
circumstances for a more productive meeting. This “get acquainted” meeting is
complimentary.
Based on how much time it will take to create the plan, we quote you a price range
(number of hours times the hourly rate). We will identify documents we need to work on
your plan. Utilizing the information, we create the scenarios that respond to your
questions and issues.
Once the project is complete, our relationship ends.
The client has absolute discretion over all implementation decisions and is free to accept
or reject any recommendations made by the firm.
Unless the firm is engaged for long-term services, pursuant to a written agreement that
includes review and updates, it would be the client’s responsibility to engage additional
services under a new engagement if desired. After we work with you to develop a
financial plan, you may decide to continue to work with us implementing your plan,
updating your plan and/or to manage your assets.
➢ Ongoing Financial Planning
Some people prefer a financial plan designed overtime. They want us to be available to answer
questions or to be an additional resource over a period of time.
They would also prefer assistance implementing the results of the plan.
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If this sounds like you, we offer a schedule that spans the next 12 months to:
• Create a plan. Areas might include:
o Personal Financial Statement
o Cash Flow Management
o Employee Benefits
o Education Planning
o Risk Management and Insurance Planning
o Tax Planning
o Retirement Savings and Income Planning
o Estate Planning
o Attendance, if appropriate, at meetings with other tax and legal professionals
• Present the findings based on the goals and objectives identified
• Action items to implement the plan though implementing the plan is at the discretion of the
client.
• Financial Connections check-in on action items progress
To get started, we ask that you complete a questionnaire and spending worksheet before our
first meeting. Receiving these documents in advance allows us time to review your
circumstances for a more productive meeting. This “get acquainted” meeting is complimentary.
We will identify documents we need to design our work together over the next year. Utilizing
this information, we will quote a retainer to be paid over the year.
Once the year concludes, it is up to the client to renew for the following year or decide to utilize
our investment management services.
INVESTMENT SERVICES
Customized investment portfolio - designed as the next step after your financial plan. We
create a portfolio for your circumstances that takes into account tax issues, risk tolerance and
time frame. Also included is your personal website. Minimum investment $400,000.
For our customized portfolios, we use a global core-satellite approach - a combination of
passive (index style) for the core and active (stock/bond selection) investments for the
satellite. We may also use the satellite to emphasize a theme. We view this as part of our
diversification strategy.
We do not try to “beat the market” but rather invest to achieve your financial goals within
the risk tolerance identified.
Your financial plan serves as a guide for portfolio design.
We design the portfolio as a team. We believe this approach allows the whole to be greater
than the sum of its parts.
You can view your investments 24/7 on your personalized, secure, website (portal).
Impact Investing
Since the late 90s, we have offered investment options for Socially Responsible Investing
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(SRI), now referred to as Impact Investing or ESG (Environmental, Social and Governance).
If this is important to you. we are happy to customize a portfolio with some or all of your
assets invested in this category.
The clients' active participation and involvement in the development of the portfolio as
well its ongoing management is preferred. The firm encourages frequent client contact;
however, it is up to the client to initiate the appointment at his/her/their convenience.
Clients may call the office at any time during normal business hours to discuss the client's
account or investment needs directly with an investment advisory representative of
Financial Connections Group, Inc. During the span of the advisory relationship, clients are
obligated to promptly notify the firm of any changes in the client's financial status. Prompt
contact in this situation allows the client and firm to have the opportunity to review the
current investment plan to help ensure the investment strategies continue to meet
changing needs, or to determine if there needs to be a change in stated investment
objectives or portfolio strategies.
We use a third party platform to facilitate management of held away assets such as defined
contribution plan participant accounts, with discretion. The platform allows us to avoid being
considered to have custody of Client funds since we do not have direct access to client log-
in credentials to affect trades. We are not affiliated with the platform in any way and receive
no compensation from them for using their platform. A link will be provided to the client
allowing them to connect an account(s) to the platform. Once Client account(s) is connected
to the platform we will have the opportunity to view all Client’s accounts as one. We will
review the current account allocations. When deemed necessary, we will rebalance the
account considering client investment goals and risk tolerance. Client account(s) will be
reviewed at least quarterly and allocation changes will be made as deemed necessary.
When we provide investment advice to you regarding your retirement plan account or
individual retirement account, we are fiduciaries within the meaning of Title I of the
Employee Retirement Income Security Act and/or the Internal Revenue Code, as applicable,
which are laws governing retirement accounts. The way we make money creates some
conflicts with your interests, so we operate under a special rule that requires us to act in your
best interest and not put our interests ahead of yours.
Under this special rule’s provisions, we must:
• Meet a professional standard of care when making investment recommendations (give
prudent advice);
• Never put our financial interests ahead of yours when making recommendations (give
loyal advice);
• Avoid misleading statements about conflicts of interest, fees, and investments;
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• Follow policies and procedures designed to ensure that we give advice that is in your
best interest;
• Charge no more than is reasonable for our services; and
• Give you basic information about conflicts of interest.
Tax Preparation Services
Some ongoing Management Services clients utilize tax preparation services. However, this service
is no longer offered since we are at capacity.
General Information
The firm will use its best judgment and good faith effort in rendering its services to its clients.
Financial Connections Group, Inc. cannot warrant or guarantee any particular level of account
performance, or that an account will be profitable over time. Past performance is not necessarily
indicative of future results.
Except as may otherwise be provided by law, the firm will not be liable to the client, heirs, or
their assignees for any loss an account may suffer by reason of an investment decision made or
other action taken or omitted in good faith by the firm with that degree of care, skill, prudence
and diligence under the circumstances that a prudent person acting in a fiduciary capacity
would use; any loss arising from the firm's adherence to the client’s or their legal agent's
direction; or any act or failure to act by a service provider maintaining an account.
Notwithstanding the preceding, nothing within the client services agreement is intended to
diminish in any way the firm's fiduciary obligation to act in the client's best interest or shall in
any way limit or waive any rights clients may have under federal or state securities laws or the
rules promulgated pursuant to those laws.
Item 5 - Fees and Compensation
Financial Planning
The firm provides financial planning on a Project or Ongoing basis.
Hourly/Project-Based Financial Planning
Project-Based Financial Planning is billed hourly. The current hourly rate is $500; billed in 15-
minute increments, and a partial increment will be treated as a whole.
The estimate for the plan is based on the scope of the project. A 25% deposit is required along
with the requested documents before the project begins.
Ongoing Financial Planning – Annual
A fixed fee will be based on scope and complexity of the tasks to be achieved over the 12
months paid quarterly. A 25% deposit is required along with the requested documents before
starting the plan. Future quarters are billed in arrears.
Tax Preparation Services
Previously, Ongoing Management Services clients have been offered tax preparation services.
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Fees are charged at the hourly rate of $500 and are negotiable at the discretion of a principal of
the firm. However, this service is no longer offered to new clients.
Investment Services
Financial Connections Group, Inc. charges an annualized asset-based fee for its investment
management services as depicted in the table below.
The annual fee for investment management services provided are based upon a percentage (%)
of the market value of the Assets under management in accordance with the fee schedule in the
Agreement signed by the Client. We consider cash to be an asset class and part of Assets under
management and subject to the same fee calculation as the Client’s non-cash investments.
Management Service
Current Annual Management
Fee
Customized Portfolio*
1.0% of Assets under
Management
Held-Away Assets
1.0% of Assets under
Management
*Customized Portfolio management account minimum $400,000
If investment clients contact us with questions unrelated to their portfolios, they may be billed at
our hourly rate in 15 minutes increments.
Endowments
An investment policy statement is drafted with those responsible for the endowment. Items
contributing to the policy are:
• Distribution amounts and frequency;
• Amount of money available for mid and long-term growth;
• Any bias of the endowment (i.e. socially responsible funds); and
• Any restrictions required by the endowment.
At minimum, an annual meeting is advised for review. Quarterly performance reports are sent
to the designated representative. Fees are a percent of assets managed or a flat fee as noted in
earlier sections that are reviewed every two years.
“Householding” Accounts
At its discretion, the firm may aggregate or “household” accounts (including multiple accounts) for
the same individual or two or more accounts within the same family or related parties, or accounts
where a family member/related party has power of attorney over another family member/related
party or incompetent person's account. Should, however, investment objectives be substantially
different for any two or more household accounts requiring different investment approaches, the
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firm reserves the right to apply its fee schedule separately to each account.
Billing Cycle and Fee Assessments
Asset-based fees for Customized Portfolio Investment Management services are billed quarterly
in arrears based on the market value of the assets under management on the last business day
of the previous quarter. Fees for these services are prorated based on deposits and withdrawals
over $100.
There are clients with fixed/retainer fees. The account’s first billing cycle will occur at the end of
the current cycle once the account is funded. Irrespective of a partial period under the firm’s
management, however, it may be prorated.
Fee payments will generally be assessed within ten business days following each calendar billing
period. For those accounts held by client's selected brokerage firm or custodian that the firm
does not maintain an agreement, fees will be withdrawn from the client’s account at Charles
Schwab and Co., Inc. Direct billing is at the client’s request and fees will be due in full upon
receipt of the firm’s invoice.
For purposes of determining account asset value, securities and other instruments traded on a
market for which actual transaction prices are publicly reported will be valued at the last
reported sale price on the principal market in which they are traded. If there are no sales on
such date, then they will be determined by the mean between the closing bid and asked price on
such date. Other readily-marketable securities will be valued using a pricing service or through
quotations from one or more dealers. In the absence of a market value, Financial Connections
Group, Inc. may seek an independent third party opinion or through a good faith determination
by a qualified firm associate.
The applicable ongoing management fees referenced include all fees and charges for the
services of the firm and its investment adviser representatives. The client will be required to
authorize in writing a selected broker/dealer or custodian (“service provider”) to deduct advisory
fees, applicable transaction charges, etc., from client accounts and all such fees will be clearly
noted on client statements. Further information involving the firm’s custodian relationship is
described in Section 12 of this document.
For those clients that have previously engaged the firm to perform financial planning services,
the fee may be different than those fees described above.
In all instances, the client shares the responsibility of verifying the accuracy of fee calculations in
their invoice/statement.
No Commission Mutual Funds
Specific fund recommendations made by the firm will usually be for “no-load” (i.e., no
commission) mutual funds. In some cases, as with certain mutual funds, there may not be a
suitable selection available within the no-load category. However, there may be mutual funds
shares that have a commission but can be purchased at NAV (without the commission) through
the custodian’s mutual fund marketplace.
Any transactional or custodial fees assessed by the selected service provider and/or individual
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retirement account or qualified retirement plan account termination fees are borne by the client
and are as provided in the current, separate fee schedule of the selected service provider. Fees
paid to the firm for its services are separate from any charges the client may pay for mutual funds,
exchange-traded funds (ETFs), exchange-traded notes (ETNs), or other investments of this type.
Fees charged by these issuers are detailed in prospectuses or product descriptions and clients
are encouraged to read these documents before investing.
Termination of Services
Either party may terminate the agreement at any time by written notice (including email) to the
other. Should the client or their legal representative verbally notify Financial Connections Group,
Inc. of the termination and, if in several business days following this notification the firm has not
received notice in writing, the firm will make written notice of such termination in its records and
will confirm our understanding to the former client.
Once either party terminates, no activities will be initiated by Financial Connections Group, Inc.
(i.e., sale of mutual funds, etc.) unless requested by the terminated client. Upon termination of
any account, any prepaid, unearned fees will be promptly refunded, with the refund calculations
based pro rata to the date of termination.
A new client may terminate an agreement with the firm within five business days after the
signing of the services agreement without penalty or charge. Thereafter, any prepaid, unearned
fees will be promptly returned.
Following termination notice, it will remain the client or their legal representative’s responsibility
to ensure transfer is completed of any portfolio, account, or residual to the receiving service
provider. The firm will not be responsible for future allocations, transactions, etc., upon receipt
of a termination notice. If the client has not moved their account from under the Financial
Connections Group, Inc. record of accounts within 30 days of termination notification, the firm
may request the account(s) be moved from the institutional services division of the custodian to
its retail services section.
Item 6 - Performance-Based Fees and Side-By-Side Management
The firm’s investment management fees will not be based upon a share of capital gains or
capital appreciation of the funds or any portion of funds of an advisory contract, also known as
performance-based fees.
Financial Connections Group, Inc. prohibits any affiliated entity or employee to engage in or
benefit from side-by-side investment management arrangements, often reflective of managing
a hedge fund or other similarly pooled fund.
Item 7 - Types of Clients
The firm offers its services to individual investors, couples, non-traditional couples, LGBTQ
community, trusts, estates, endowments, profit sharing plans, and small businesses of various
scales.
Clients or their legal representative (i.e., under a durable power of attorney) are expected to
provide an adequate level of information and supporting documentation to the firm throughout
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the term of the engagement, including source of funds, income levels, client or legal agent’s
authority to act on behalf of the account, among others. This will allow the firm to determine
the appropriateness of its investment strategy for the client or account.
The firm does not require minimum dollar value of assets or other conditions for any of its
hourly financial planning. For Customized Investment Portfolio clients, the firm generally
requires an account minimum of $400,000.1
Financial Connections Group, Inc. may charge a lesser asset-based fee determined by certain
other criteria (i.e., existing financial planning client, anticipated future earning capacity,
anticipated future additional assets, dollar amount of assets to be managed, related accounts,
account composition, negotiations with client, existing client referral, etc.).
The firm reserves the right to decline services to any prospective client for any reason.
Item 8 - Methods of Analysis, Investment Strategies and Risk of Loss
Financial Connections Group, Inc. attempts to measure an investor's goals, risk tolerance and
time horizon through an interview process and information provided by the client in an effort to
determine a plan/portfolio to best fit the investor's profile. Investment strategies may be based
upon a number of concepts and determined by the type of investor. As the client's financial
situation, goals, objectives, or needs change, the client must promptly notify the firm.
Methods of Analysis
The firm employs fundamental analysis using data to evaluate a security's intrinsic value. For
example, fundamental analysis of a bond's value could involve evaluating economic factors
including interest rates, the current state of the economy, and information about the bond
issuer’s credit ratings. Fundamental analysis of a stock takes into account revenues, earnings,
future growth, return on equity, profit margins and other data to evaluate a company's value
and its potential for future growth.
Information and research may be derived from commercially available software technology,
securities rating services, general market and financial information, due diligence reviews and
specific investment analysis requested by the clients from time-to-time.
Investment Strategies
Financial Connections Group, Inc. believes that asset allocation is a key component of
investment portfolio design. The firm attempts to allocate assets across diverse investment
categories (stock vs. bond, foreign vs. domestic, large cap vs. small cap, real assets, etc.) and
believes it is a primary determinant of portfolio returns and long-term success of the client's
financial objectives.
The firm generally employs development of a core portfolio with tactical overlays. Portfolios are
designed with a long-term perspective. In limited circumstances, the firm may offer advice on
shorter-term investment strategies when requested by the client.
1 We reserve the right, but are not obligated, to charge a lower fee and/or require a lower account minimum for those accounts
opened prior to the date of this disclosure.
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Recommended portfolios include one or more investment vehicles, such as active or passive
mutual funds, ETFs/ETNs, individual equity or debt securities, commercial paper, certificates of
deposit, and municipal or government securities. Existing positions within a client account will
also be evaluated and may be recommended to remain when deemed appropriate.
The firm does not manage but may offer assistance with partnership investments in an existing
portfolio but limits its advice to reviews and consultation for the overall appropriateness of the
investment. The nature of the advice will be based upon information provided by the client.
Financial Connections Group, Inc. may cause clients to purchase mutual fund shares for which
the client pays a transaction charge. Although there may be similar mutual funds available with
no transaction fees (“NTF funds”), the firm believes that the overall costs associated with NTF
fund shares may be higher over the long term than the transaction charge paid initially by the
client. Included in this philosophy is the firm’s use of mutual funds within the Dimensional
Funds group, which are not NTF funds.
Risk of Loss
While Financial Connections Group, Inc. believes its strategies and investment selection is
designed to potentially lose less than the markets when they decline and participate when they
rise. It cannot warrant or guarantee that an investment objective or planning goal will be
achieved. Some investment decisions made may result in loss, which may include the original
principal invested. The client must be able to bear the various risks involved in the investment
of account assets, which may include market, currency, interest rate, liquidity, operational or
political risk, among others.
When the firm’s research and analysis is based upon commercially available software, rating
services, general market and financial information, or due diligence reviews, the firm is relying
upon the accuracy and validity of the information or capabilities being provided by selected
vendors, rating services, market data, and the issuers themselves. The firm makes every effort to
determine the accuracy of the information received but it cannot foretell events or actions taken
or not taken, or the validity of all information it has researched or provided which may or may
not affect the advice to or investment management of a client account or financial plan.
The goal of the investment portfolio is not to beat an index but to generate a return consistent
with the client’s goals and objectives.
Financial Connections Group, Inc. looks for portfolio managers who have a significant
investment in their own funds and, if they are small boutique companies, their employees also
invest in the funds. The firm feels this enhances the possibility of a more tax efficient fund and
puts the manager and employees on the same “side of the table” as its clients.
Those clients that direct the firm to allocate all or a portion of their investment assets among
ESG mutual funds or ETFs should understand that the following limitations correspond to a
Socially Conscious objective:
the current number of fixed income and equity may be limited;
•
• because of this limitation, the ability of the firm to diversify client assets among different
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ETFs/mutual funds is correspondingly limited;
•
the number of publicly traded companies that meet the ESG investment parameters are
also limited;
• because of the current limitations of available ESG funds and publicly traded companies
that qualify for this type of investing, there is a probability of similarity of holdings (fixed
income and equity) amongst funds, which, depending upon the performance of the
underlying securities, could have a more pronounced positive or negative impact on the
portfolio; and
• as a result of earlier-stated limitations, an ESG portfolio may be more volatile than a fully
diversified portfolio, and is appropriate for ESG investors with an investment time
horizon in excess of five years.
Investment vehicles such as ETFs have the potential to be affected by “active risk” or “tracking
error risk,” which might be defined as a deviation from their stated benchmark (index). Since
certain ETFs attempt to closely replicate a stated benchmark, the source of the tracking error or
deviation may come from a “sample index” ETF that may not as closely align the stated
benchmark. In these instances, the firm may choose to reduce the weighting of a holding or use
a “replicate index” ETF as part of its core holdings to minimize the effects of the tracking error in
relation to the overall portfolio.
Further, while many ETFs/ETNs are known for their potential tax-efficiency and higher “qualified
dividend income” (QDI) percentages, there are certain asset classes or holding periods within an
ETF/ ETN that may not benefit. Shorter holding periods as well as commodities and currencies
may be considered “non-qualified” under certain tax code provisions, therefore, the holding’s
QDI will be considered if tax-efficiency is an important aspect of the portfolio.
Item 9 – Disciplinary Information
Neither Financial Connections Group, Inc. nor any of its associated personnel have been the
subject of a reportable legal or disciplinary event pursuant the Investment Advisers Act of 1940
(as amended) or similar state statute.
Item 10 – Other Financial Industry Activities and Affiliations
Neither the firm nor its associated persons are affiliated with or maintain a material relationship
or arrangement with another financial industry entity, such as a custodian or broker/dealer.
Financial Connections Group, Inc. is a member of the Garrett Planning Network (Garrett), an
organization that assists financial planners in fee-only, financial planning practices. Garrett is
not, nor believed required to be, a registered financial industry participant. The firm pays an
annual membership fee to Garrett for extensive services that include a host of training,
compliance and operational support to enhance its ability to provide quality service and advice
to the investing public. Garrett members must also adhere to ethical guidelines, and meet
experiential and education requirements.
Investment adviser representatives of the firm hold individual membership or serve on boards or
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committees of professional industry associations such as the Financial Planning Association
(FPA), National Association of Personal Financial Advisors (NAPFA), the Certified Financial
Planner Board of Standards, Inc., among others.
Generally, participation in any of these entities require membership fees to be paid, adherence
to ethical guidelines, as well as in meeting experiential and educational requirements.
Item 11 – Code of Ethics, Participation or Interest in Client Transactions and
Personal Trading
The firm’s policies require it and its personnel to conduct business activities in a manner that
avoid actual or potential conflicts of interest between the firm, employees and clients, or that
may otherwise be contrary to law.
The firm will provide disclosure to its client prior to and throughout the term of an engagement
of any conflicts of interest which will or may reasonably compromise its impartiality or
independence.
Code of Ethics
The firm has adopted a Code of Ethics that sets forth the policies of ethical conduct for all
personnel and accepts the obligation not only to comply with the mandates and requirements
of all applicable laws and regulation but also to take responsibility to act in an ethical and
professionally responsible manner in all professional services and activities. The firm’s policies
include the prohibition against insider trading, circulation of industry rumor, among others.
Firm personnel that are CFP® designees or FPA members also adhere to the Certified Financial
Planner Board of Standards and Code of Ethics. These principles include:
• Act with honesty, integrity, competence, and diligence.
• Act in the client’s best interests.
• Exercise due care.
• Avoid or disclose and manage conflicts of interest.
• Maintain the confidentiality and protect the privacy of client information.
• Act in a manner that reflects positively on the financial planning profession and the
CFP® certification.
Additionally, associates of our firm that are NAPFA members adhere to its Fiduciary Oath that
states that:
“The advisor shall exercise his/her best efforts to act in good faith and in the best interests of
the client
The advisor shall provide written disclosure to the client prior to the engagement of the
advisor, and thereafter throughout the term of the engagement, of any conflicts of interest,
which will or reasonably may compromise the impartiality or independence of the advisor.
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The advisor, or any party in which the advisor has a financial interest, does not receive any
compensation or other remuneration that is contingent on any client’s purchase or sale of a
financial product.
The advisor does not receive a fee or other compensation from another party based on the
referral of a client or the client’s business.
Following the NAPFA Fiduciary Oath means I shall:
• Always act in good faith and with candor.
• Be proactive in disclosing any conflicts of interest that may impact a client.
• Not accept any referral fees or compensation contingent upon the purchase or sale of a
financial product.”
Due to the nature and scale of the firm, not all organizational duties are segregated; however,
the firm employs policies and procedures to ensure timely recordkeeping and supervision.
Certain functions may be outsourced to assist in these efforts when deemed necessary.
Financial Connections Group, Inc. will provide of copy of its Code of Ethics to all clients and
prospective clients upon request.
The firm periodically reviews and amends its Code of Ethics and written procedures to ensure
currency, and all firm access persons are required no less than annually to attest to their
understanding and adherence.
Privacy Statement
Financial Connections Group, Inc. is committed to maintaining the confidentiality, integrity and
security of the personal information that it is entrusted.
The categories of nonpublic information that the firm may collect may include information
about a client’s personal finances needed for the financial planning process, investment
management and/or tax preparation.
Upon the client’s request, the firm will provide specific information to attorneys, accountants,
and mortgage lenders with whom the client may have established a relationship. With the
client’s permission, the firm will share a limited amount of information with custodians in order
to execute securities transactions on the client’s behalf.
Financial Connections Group, Inc. maintains a secure office, including detection and alarm
systems, to ensure that information is not placed at unreasonable risk. The firm employs a
firewall barrier, data encryption techniques and authentication procedures within its computer
environment.
The firm does not provide personal information to mailing list vendors or solicitors. Financial
Connections Group, Inc. requires strict confidentiality in its agreements with unaffiliated third
parties that require access to client information, including financial service companies,
consultants, and auditors. Federal and state securities regulators may review both firm and
client records as permitted by law.
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Personally identifiable information about a client will be maintained during the period of
engagement, and for the period thereafter as required by federal and state securities and
privacy laws. After that time, information may be destroyed.
The firm will notify its clients annually of its privacy policy and at any time, in advance, if its
policy is expected to change.
Participation or Interest in Client Transactions
The firm has attempted to minimize conflicts by working on a fee-only basis, however, not all
conflicts can be eliminated. The professional services and their associated costs described in
earlier sections of this brochure by their very nature present a potential conflict of interest if a
client or prospective client is in need, for example, of paying off a home mortgage or funding
their retirement.
The firm recommends a client pay off a mortgage or fully fund a retirement account, however,
the prospective client must make the determination if they should forego a percentage of their
resources to pay for the firm’s advice, as they would for other professional services.
Since the firm offers its clients financial planning services, in addition to investment
management services, a potential conflict of interest may exist. Therefore, the client is under no
obligation to act upon a firm recommendation. If the client elects to act on any of the firm’s
recommendations, they are under no obligation to execute them through Financial Connections
Group, Inc. or its associates.
Neither the firm, employees nor any related person are authorized to recommend to a client, or
effect a transaction for a client, involving any security in which the firm or a related person has a
material financial interest, such as in the capacity as an underwriter, adviser to the issuer, etc.
Employees are prohibited from taking or providing a loan from a client unless it is an approved
financial institution or, in the case of a natural person, it is an immediate family member.
The firm recognizes that should it act as the adviser to the sponsor of an ERISA-qualified
retirement plan (i.e., 401(k)) and one of its investment adviser representatives serves in an
advisory capacity to one or more of the plan’s participants, a potential or implied conflict of
interest may occur. The firm may require its employee to cease in this plan participant advisory
capacity or, upon disclosure to and approval from the plan sponsor, allow the dual advisory role
to continue and with consideration made to offset fees.
Personal Trading
The firm, its associates, and any related persons buy or sell securities similar to those
recommended to clients for their accounts. The firm may also make recommendations or take
action with respect to investments for its clients that may differ in nature or timing from
recommendations made to or actions taken for other clients or its employees. However, at no
time will Financial Connections Group, Inc. or any related party receive preferential treatment
over its clients.
In an effort to reduce or eliminate certain conflicts of interest involving personal trading, firm
policy may require the utilization of published lists that restrict or prohibit transactions in
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specific reportable securities transactions. Any exceptions or trading pre-clearance must be
approved by the firm’s Chief Compliance Officer in advance of the transaction in any related
person’s account. The firm maintains the required personal securities transaction records per
regulation.
Item 12 - Brokerage Practices
Financial Connections Group, Inc. is not affiliated with any service provider. When engaged to
provide investment management services, the firm may offer to use the service provider with
whom the prospective client’s assets are currently maintained.
If you have engaged our firm to provide investment management services, we will recommend
the services of Charles Schwab and Co., Inc. ,Member FINRA/SIPC.2 As stated earlier, our firm is
independently owned and operated and is not legally affiliated with Charles Schwab and Co.,
Inc. (Schwab) or any other firm we may recommend.
Schwab will hold your assets in an account in your name and will buy and sell securities when
we instruct them. While we recommend that you use Schwab as your service provider, you must
decide whether to do so and your account with Schwab will be entered into via an account
agreement directly with them. We technically do not open the account for you, although we will
assist you in doing so.
Schwab offers independent investment advisers services which include custody of securities,
trade execution, clearance and settlement of transactions. Our firm receives some benefits from
Schwab through participation in their programs (please see Item 14).
We periodically conduct an assessment of any service provider we recommend, including
Schwab, which generally includes a review of their range of services, reasonableness of fees,
among other items, and in comparison to their industry peers.
Best Execution
Best execution means the most favorable terms for a transaction based on all relevant factors,
including those listed in the previous section. The firm recognizes its obligation in seeking “best
execution” for our clients; however, it is our belief that the determinative factor is not always the
lowest possible cost but whether the selected service provider's transactions represent the best
“qualitative” execution while taking into consideration the full range of services provided.
Therefore, the firm will seek services involving competitive rates but it may not necessarily result
in the lowest possible rate for each transaction. The firm has determined that having Schwab
execute its trades is consistent with its duty to seek “best execution.”
The firm will periodically review policies regarding its recommending service providers to clients
in light of its duty to seek "best execution."
Client Referrals
All compensation paid to the firm is paid directly by the client and, therefore, the firm does not
2 Our firm is not, nor required to be, a Financial Industry Regulatory Authority (FINRA) or Securities Investor Protection
Corporation (SIPC). You may learn more about the SIPC and how it serves member firms and the investing public by going to
their website at http://www.sipc.org.
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receive any additional compensation when its clients engage a recommended custodian or any
other service provider.
Directed Brokerage
Financial Connections Group, Inc. does not require or engage in directed brokerage involving its
accounts.
The client may direct Financial Connections Group, Inc. (in writing) to use another particular
broker-dealer to execute some or all transactions for the client's account. In these circumstances,
the client is responsible for negotiating in advance of the transaction the terms and/or
arrangements for their account with their selected service provider. The firm will not be obligated
to seek better execution services or prices from these other service providers, nor be able to
aggregate client transactions for execution through other custodians with orders for other
accounts managed by the firm. As a result, the client may pay higher commissions or other
transaction costs, experience greater spreads, or receive less favorable net prices, on transactions
for the account than would otherwise be the case. Further, pursuant the firm's obligation of best
execution, it may decline a client's request to direct brokerage if the firm believes any directed
arrangement would result in additional operational difficulties, expense, or risk to the firm.
Trade Aggregation
Transactions for each client will generally be effected independently unless the firm decides to
purchase or sell the same securities for several clients at approximately the same time often
termed “aggregated” or “batched” orders. The firm does not receive any additional
compensation or remuneration as a result of aggregated transactions.
Financial Connections Group, Inc. may (but is not obligated to) aggregate orders in an attempt
to obtain better execution, negotiate favorable transaction rates, or to allocate equitably among
client accounts should there be differences in prices and commissions or other transaction costs
that might have been obtained had such orders been separately placed.
Within aggregated orders, transactions will generally be averaged as to price and allocated
among the clients on a pro rata basis on any given day and the firm will attempt to do so in
accordance with applicable industry rules. Client accounts where trade aggregation is
disallowed or infeasible may be assessed higher transaction costs than those that are
batched.
The firm reviews both its trade aggregation procedures and allocation processes on a periodic
basis to ensure it remains within stated policies and/or regulation. Clients will be informed, in
advance, should aggregation or allocation practices change.
It should be noted that, generally, the firm purchases shares of mutual funds which are priced at
the end of the market day.
Trade Errors
The firm corrects all trade errors through the firm’s custodian. If the error is over $100, Schwab
absorbs the gain; if $100 or greater, Schwab keeps the amount of the gain. If the error is a loss
of $101+, then the firm will receive a bill to pay the amount of the loss.
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Item 13 - Review of Accounts
Accounts are periodically reviewed throughout the year by firm principals.
Additional reviews may be triggered by news or research related to a specific holding, a change
in the firm's view of the investment merits of a holding, or news related to the macroeconomic
climate affecting a sector or holding within that sector.
Accounts may also be reviewed when being considered for an additional holding or an increase
in a current position. Account cash levels above or below that deemed appropriate for the
investment environment, given the client's stated tolerance for risk and investment objectives, or
withdrawal requests may also trigger a review.
Content of Client Provided Reports and Frequency
Clients will receive account statements sent directly from custodians or brokerage companies
where their investments are held. Our firm urges them to carefully review these statements for
accuracy and clarity, and to ask questions when something is not clear.
Our firm provides portfolio reports if it is engaged to provide periodic asset allocation or
investment advice; however, our firm does not provide ongoing performance reporting under
our financial planning and investment consultation services engagements.
Item 14 - Client Referrals and Other Compensation
Economic Benefit from External Sources and Potential Conflicts of Interest
Financial Connections Group, Inc. may receive an economic benefit from external sources in the
form of the support products and services they make available to our firm and other
independent investment advisers. As disclosed under Item 12, our firm participates in the
Schwab customer program and the firm may recommend Schwab to its clients for custody and
brokerage services.
There is no direct link between the firm’s participation in the program and the investment advice
given to clients, although the firm receives economic benefits through its participation in the
program that are typically not available to “retail investors.” These benefits include the following
products and services (provided either without cost or at a discount):
receipt of duplicate client statements and confirmations;
•
research related products and tools;
•
• consulting services;
• access to a trading desk serving our clients;
• access to block trading (which provides the firm the ability to aggregate securities
transactions for execution and then allocate the appropriate shares to client’s accounts);
•
the ability to have advisory fees deducted directly from client’s accounts per a written
agreement;
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• access to an electronic communications network for client order entry and account
information;
• access to mutual funds with no transaction fees, and to certain institutional money
managers; and
• discounts on compliance, marketing, research, technology, and practice management
products or services provided to the firm by third party vendors.
Schwab may also pay for business consulting and professional services received by our firm.
Some of the products and services made available by Schwab through a program may benefit the
firm but may not benefit client accounts. These products or services may assist the firm in
managing and administering client accounts, including accounts not maintained at either
custodian. These other services made available by Schwab are intended to help our firm manage
and further develop its business enterprise. The benefits received by our firm or its associates
through participation in a program do not depend on the amount of brokerage transactions
directed to Schwab.
As part of its fiduciary duty, Financial Connections Group, Inc. endeavors at all times to put the
interests of its clients first. Clients should be aware, however, that the receipt of any economic
benefit by our firm or its associates in and of itself creates a potential conflict of interest and
may influence the choice of Schwab for custody and brokerage services.
Advisory Firm Payments for Client Referrals
The firm does not currently engage in solicitation activities, as defined by Rule 206(4)-3 of the
Investment Advisers Act of 1940 (as amended) or similar state regulation, nor does it pay a
direct or indirect fee for referrals.
As earlier stated, Financial Connections Group, Inc. and associated personnel may be members
of the Garrett Planning Network and other professional associations, such as NAPFA or the FPA.
An added benefit some of these entities may provide to the investing public is the availability of
an electronic map or listing on their website that allows interested parties (prospective clients)
to search for participant firms (such as Financial Connections Group, Inc.) or individual financial
planners within a selected state or region. The map or list may note advisory firm or individual
financial planner contact information, and these passive websites may also provide means for
interested persons to contact a firm or planner via electronic mail or telephone number so that
the interested person may interview the participant firm or planner. Members of the public may
also choose to telephone association staff to inquire about a firm or individual planner within
their area, and would receive the same or similar information.
Prospective clients locating Financial Connections Group, Inc. or an individual associate via a
noted venue are not actively marketed, nor do clients or prospective clients pay more for their
services than another client who may be referred in another fashion, such as a personal referral.
Further, the firm does not pay these entities for prospective client referrals nor is there a fee-
sharing arrangement reflective of a solicitor engagement.3
3 The firm believes this arrangement is in consonance with SEC No-Action Letter No. 1251421 in its response to the National
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Item 15 - Custody
Client funds and securities will be maintained by unaffiliated, qualified custodians (such as
Schwab), banks, broker-dealers, mutual fund companies, or transfer agents; not with or by
Financial Connections Group, Inc. nor any of its associates.
The client will be required to authorize in writing a selected service provider unaffiliated with
Financial Connections Group, Inc. to deduct the firm’s advisory fees from their account and all
such fees will be clearly noted on client statements.
The firm will not accept or forward client securities (i.e., stock certificates) erroneously delivered
to the firm.
At no time will a firm employee be authorized to have knowledge of a client’s account access
information (i.e., online 401(k), personal brokerage, or bank accounts), even for the
“accommodation” of the client or their legal agent.
Firm policies restrict the firm and its associated persons from acting as trustee for or having full
power of attorney over a client account unless it is an immediate family member.
At no time will the firm’s fees for a client be collected for its services to be performed more than
six months in advance and $1,200 or more.
Clients will be provided transaction confirmations and summary account statements sent directly
from their selected service provider; not through or by Financial Connections Group, Inc.
Typically, these statements are provided on a monthly or quarterly basis, and as transactions
occur. Clients are reminded to inform the firm if they do not receive these statements in a
timely fashion. For those accounts that elect to receive electronic statements from the selected
service provider, they must ensure they maintain a current electronic mail address with the
service provider.
Clients receive periodic reports from Financial Connections Group, Inc. that summarize account
performance. They are urged to compare their account statements received from the assigned
service provider with those performance reports they receive from the firm for accuracy.
Item 16 - Investment Discretion
The firm generally provides investment management services to its ongoing clients via a
discretionary account agreement. Similar to a limited power of attorney, this authority allows
the firm to implement investment decisions, such as buys or sells of securities, on behalf of the
account without prior client authorization in order to meet the account objectives.
Should the client desire an account to be managed in a non-discretionary manner, thereby
restricting execution of any or all transactions to occur following client approval, the firm in its
discretion has the authority to either terminate the account or continue to manage the account
under a higher asset-based fee. Further, the client is hereby informed that before the firm is
able to implement an investment decision on behalf of an account, such as a purchase or sale of
a security, the client must grant the firm the authority to do so and the client must make
Football League Players Association.
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themselves available and keep the firm apprised of their current contact information so that
transaction instructions can be efficiently effected on their behalf.
Item 17 - Voting Client Securities
Proxy Voting
The firm does not vote client proxies nor does it offer advice on how to vote proxies. Clients
maintain exclusive responsibility for directing the manner in which proxies solicited by issuers of
securities beneficially owned by the client shall be voted as well as making all other elections
relative to mergers, acquisitions, tender offers or other events pertaining to the client's
investment assets. Should the client seek advice on how to vote the proxies they receive, they
may contact the firm for a telephone or personal consultation, for which the current hourly rate
will apply.
Other Corporate Actions
The firm will have no power, authority, responsibility, or obligation to take any action with
regard to any claim or potential claim in any bankruptcy proceeding, class action securities
litigation or other litigation or proceeding relating to securities held at any time in a client
account, including, without limitation, to file proofs of claim or other documents related to such
proceeding, or to investigate, initiate, supervise or monitor class action or other litigation
involving client assets.
Firm’s Receipt of Materials
If the firm receives correspondence for a client relating to the voting of their securities, class
action litigation, or other corporate actions, it will typically forward the correspondence to the
client or another entity (i.e., client counsel, etc.) if so directed.
Item 18 - Financial Information
Balance Sheet
With the exception of the firm having the ability to withdraw its advisory fees through the
engagement of a qualified, unaffiliated custodian, the firm will not have custody of client assets
(as described in Item 15). This includes its policy of not collecting fees from a client of $1,200 or
more for services to be performed six months or more in advance.
Due to the nature of the firm’s services and operational practices, an audited balance sheet is
not required nor included in this brochure.
Financial Conditions Reasonably Likely to Impair Advisory Firm's Ability to Meet Commitments
to Clients
The firm and its management do not have a financial condition likely to impair their ability to
meet commitments to clients.
Bankruptcy Petitions during the Past 10 Years
The firm and its management have not been the subject of a bankruptcy petition at any time
during the past 10 years.
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