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Item 1 - Cover Page
Glass Lakes Capital Management LLC
Registered Investment Adviser
CRD # 290064
6580 W. 95th Street/Suite 100
Overland Park, KS 66212
913-647-9555
www.glasslakes.com
Form ADV Part 2A
Firm Brochure
May 15, 2026
This brochure provides information about the qualifications and business practices of Glass Lakes Capital
Management LLC. Please contact Joel Hamilton at 913-647-9555 if you have any questions about the
content of this brochure.
The information in this brochure has not been approved or verified by the United States Securities and
Exchange Commission (SEC) or any state securities administrator. Additional information about Glass Lakes
Capital Management LLC is available on the SEC’s website at www.adviserinfo.sec.gov. Click on the
“Investment Adviser Search” link and then search for “Investment Adviser Firm” using the firm’s IARD
(“CRD”) number, which is 290064.
Although the firm and its associates may be notice-filed (“registered”) and/or licensed within a particular
jurisdiction it does not imply an endorsement by any regulatory authority nor infers a certain level of skill or
training on the part of the firm or its associated personnel.
Glass Lakes Capital Management LLC
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Item 2 - Material Changes
This Form ADV Part 2A firm brochure has been revised pursuant to Glass Lakes Capital Management LLC’s
registration as an investment adviser with the SEC, superseding previous versions. This document has been
modified to address disclosure requirements for an SEC-registered firm and therefore clients and prospective
clients are encouraged to review the document in its entirety. Updates include our reportable assets under
management (Item 4), fee schedule and processing (Item 5), amended risk statements (Item 8), how we serve
client accounts (Items 15 and 16), among others. While this registration transition does not change the scope of
services we provide or our fiduciary obligation to clients, certain regulatory oversight and disclosure
requirements regarding activities involving investment advisers now fall under SEC rules rather than state-level
jurisdictions where we have operated in the past.
The firm may at any time update this document and either send a copy of its updated brochure or provide a
summary of material changes to its brochure and an offer to send an electronic or hard copy form of the
updated brochure. Clients are also able to download this brochure from the SEC’s website at
www.adviserinfo.sec.gov or contact our firm at 913-647-9555 to request a copy at any time. As with all firm
documents, clients and prospective clients are encouraged to review this brochure in its entirety and are
encouraged to ask questions at any time prior to or throughout the engagement.
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Item 3 - Table of Contents
Item 1 - Cover Page ............................................................................................................................................. 1
Item 2 - Material Changes ................................................................................................................................... 1
Item 3 - Table of Contents ................................................................................................................................... 3
Item 4 - Advisory Business ................................................................................................................................... 4
Item 5 - Fees and Compensation ......................................................................................................................... 6
Item 6 - Performance-Based Fees and Side-By-Side Management ..................................................................... 8
Item 7 - Types of Clients ...................................................................................................................................... 8
Item 8 - Methods of Analysis, Investment Strategies and Risk of Loss ............................................................... 9
Item 9 - Disciplinary Information ....................................................................................................................... 15
Item 10 - Other Financial Industry Activities and Affiliations ............................................................................ 15
Item 11 - Code of Ethics, Participation or Interest in Client Transactions and Personal Trading ..................... 16
Item 12 - Brokerage Practices ........................................................................................................................... 18
Item 13 - Review of Accounts ............................................................................................................................ 22
Item 14 - Client Referrals and Other Compensation ......................................................................................... 23
Item 15 - Custody .............................................................................................................................................. 23
Item 16 - Investment Discretion ........................................................................................................................ 24
Item 17 - Voting Client Securities ...................................................................................................................... 25
Item 18 - Financial Information ......................................................................................................................... 25
Important Information
Throughout this document Glass Lakes Capital Management LLC may be referred to as “the firm,” “firm,”
“our,” “we” or “us.” The client or prospective client may be also referred to as “the client,” “client,” etc., and
refers to a client engagement involving a single person as well as two or more persons and may refer to
natural persons and legal entities. The term “advisor” and “adviser” are used interchangeably where
accuracy in identification is necessary (i.e., internet address, etc.).
Our firm maintains a business continuity and succession plan that is integrated within the organization to
ensure it appropriately responds to events that pose a significant disruption to its operations. A statement
concerning the current plan is available under separate cover upon request.
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Item 4 - Advisory Business
Description of Firm
Glass Lakes Capital Management LLC is a Kansas limited liability company formed in August of 2017. The
firm’s original registration as a Kansas investment adviser occurred in 2017, followed by the firm’s
registration with the SEC in 2026. Our firm and its associates are notice-filed or exempt from notice filing or
registration in state jurisdictions where our investment advisory business activities are conducted.1 Our firm
is not a subsidiary of, nor does it control, another financial services industry entity.
Joel T. Hamilton, CFA, CFP® is the firm’s Principal and Chief Compliance Officer (supervisor). He is also
Managing Member and maintains majority interest in the firm. Additional information about Mr. Hamilton
and his professional experience may be found in his accompanying Form ADV Part 2B brochure supplement.
Description of Services
An initial interview is conducted by a representative of the firm to determine the scope of services to be
provided. During or prior to this meeting the prospective client will be provided with our Form ADV Part 3
(Form CRS), Form ADV Part 2A firm brochure, privacy policy statement, as well as the Form ADV Part 2B
brochure supplement about their investment adviser representative. In addition, the firm will ensure it has
disclosed any material conflicts of interest that could be reasonably expected to impair the rendering of
unbiased and objective advice, such as information found in Items 10 and 12 of this brochure.
If you wish to engage our firm for its services, we must first execute an engagement agreement. Thereafter
further discussion and analysis will be conducted to determine financial needs, goals, holdings, etc.
Depending on the scope of the engagement, you may be asked to provide copies of the following
documents early in the process:
• wills, codicils, and trusts
• insurance policies, including information about riders, loans and amendments
• mortgage information
• tax returns
• student loans
• divorce decree or separation agreement
• current financial specifics including W-2s, 1099s, K-1 statements, etc.
• information on current retirement plans and other benefits provided by an employer
• statements reflecting current investments in retirement and non-retirement accounts
• employment or other business agreements, and
• completed risk profile questionnaires or other forms provided by our firm.
It is important that we are provided with an adequate level of information and supporting documentation
throughout the term of the engagement including but not limited to source of funds, income levels, and an
account holder or an attorney-in-fact authority to act on behalf of the account, among other information
that may be necessary for our services. The information and/or financial statements provided to us need to
be accurate. Our firm may, but is not obligated to, verify the information that has been provided to us which
will then be used in the advisory process.
1 State jurisdictions where a firm is currently notice filed can be determined via the SEC’s website at www.adviserinfo.sec.gov.
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Financial Planning Services
For those interested in areas such as cash flow and budgeting, education funding, retirement planning, risk
management, estate planning, plan or portfolio analysis, as well as periodic investment advice (e.g.,
retirement plan allocation, etc.), we offer our financial planning services. Our planning services may be as
broad-based or narrowly focused as desired by the client. The incorporation of most or all components
allows not only a thorough analysis but also a refined focus of your plans so that the firm is able to assist you
in reaching your goals and objectives. Each financial planning client will receive a written plan and/or
allocation report in printed or digital format at the end of the process that is customized for their situation
and objectives.
Educational Workshops
We provide complimentary educational seminar sessions involving personal finance and investing. Topics
may include issues related to general financial planning, educational funding, estate planning, retirement
strategies, implications involving changes in marital status, and various other current economic or
investment topics. Our workshops are educational in nature and do not involve the solicitation of insurance
or investment products.
Portfolio Management Services
We are available to assist you in implementing investment strategies that we have recommended to you.
Depending on your risk profile, goals and needs, among other considerations, your portfolio will involve the
employment of one of our investment strategies as well as either a broad range or more narrowly focused
choice of investment vehicles which are further discussed in Item 8 of this brochure.
We prepare written investment guidelines reflecting your objectives, time horizon, tolerance for risk, as well
as any reasonable account constraints you may have for the portfolio. For example, you have the right to
exclude certain securities (e.g., options, stocks, etc.) at your discretion. These guidelines will be designed to
be specific enough to provide future guidance while allowing flexibility to work with changing market
conditions. Since this effort is the product of information and data you have provided, you may be asked to
review it and provide your final approval. We will then develop a customized portfolio for you based on your
unique situation, investment goals and tolerance for risk. We manage your portfolio on a discretionary or
nondiscretionary basis (defined in Item 16). We want to note that it will remain your responsibility to
promptly notify us if there is any change in your financial situation and/or investment objectives for the
purpose of our reviewing, evaluating or revising previous account restrictions or firm investment
recommendations.
We may recommend a client engage an institutional investment manager to serve their portfolio. Prior to
recommending a third-party investment manager or sub-adviser (collectively, investment manager), we will
conduct what we believe to be an appropriate level of due diligence that includes ensuring the investment
manager is appropriately registered or notice-filed within the client’s state of residence. Clients may be
required to maintain a minimum account size to be eligible for these services, and certain investment
managers may require a higher asset-level to invest in their program. We will inform the client in advance of
each investment manager’s minimum investment criteria. Under this type of engagement, we will gather
input from the client about their financial situation, investment objectives, reasonable restrictions they want
to impose on the management of the account, and we will then provide this information to the investment
manager to develop the portfolio. Investment managers will invest on behalf of a client account in
accordance with the strategies set forth in their own disclosure documents which will be provided to the
client by our firm prior to employing their strategies. The selected investment manager assumes
discretionary authority over an account (see Item 16), and some of these programs may not be available for
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those clients who prefer an account to be managed under a nondiscretionary engagement or who may have
other unique account restrictions. At least annually thereafter a review will be performed from both a
compliance and performance perspective to determine whether the selected investment manager remains
an appropriate fit for the portfolio.
Glass Lakes Capital Management LLC may incorporate model portfolios for clients’ accounts that are made
available through the firm’s preferred custodian platform (identified in Item 12). Portfolio models are
designed to be straightforward, transparent and easy to understand. Leveraging an asset allocation
framework, they use a behavior-based approach to encourage positive investor behavior and help clients
stay invested through all types of market events.
We also offer a wrap fee investment program that is designed for investors that intend to maintain at least
$50,000 of investible assets with our firm and whose investment profile necessitates active portfolio
management. Within the wrap program engagement we incorporate various advisory services and
associated costs into a single asset-based fee, such as our investment management fee and associated
transaction charges. We ask that interested eligible parties review our firm’s separate Form ADV Part 2A -
Appendix 1 Wrap Fee Program Brochure for further details.
As of April 8, 2026, our firm had over $178.3 million of reportable client assets under our management2 on a
discretionary basis.
Item 5 - Fees and Compensation
Forms of payment are based on the types of services being provided, terms of service, etc., and will be
stated in your engagement agreement with our firm. Our published fees are negotiable, and we typically
waive or discount our fee for associates of our advisory firm and their family members. We strive to offer
fees that are fair and reasonable in light of the experience of our firm and the services to be provided to
you. Comparable services may be provided by other advisers, potentially for a lower fee.
Financial Planning and Education Workshops
We believe every client should have a basic knowledge and understanding of their goals and objectives, as
well as a foundation -- a plan. As such, we do not charge a fee for our educational workshops or financial
planning sessions, whether your plan is broad-based or narrowly focused.
Portfolio Management Services
We do not require a minimum account size to open and maintain an investment account, nor do we assess
account opening and/or administration fees to initiate our portfolio management services. For the benefit of
discounting our asset-based fee, we will aggregate accounts within the same household unless instructed by
the client not to do so. We assess an annualized asset-based fee for our services up to 1.50% (150 basis
points) depending on account size, advisory services required, and as agreed with you in advance. One basis
point equals 1/100 of one percent. The advisory fee is paid to our firm quarterly, in advance or in arrears per
the engagement agreement, and will be based on the account’s value each billing period as calculated using
the following formula: (quarterly account market value) x (applicable number of basis points) ÷ 4 (quarters).
Example: A portfolio management account maintaining $1,000,000 of investible assets being assessed a one
percent asset-based fee will pay a quarterly fee of $2,500. Formula: ($1,000,000 x 100 bps) = $10,000
(annualized fee) ÷ 4 (quarters) = $2,500 (quarterly fee).
2 The term “assets under management” and rounding per the SEC’s General Instructions for Part 2 of Form ADV.
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In the rare absence of a reportable market value, our firm may seek a third-party opinion from a recognized
industry source (e.g., unaffiliated public accounting firm), and the client may choose to separately seek such
an opinion at their own expense as to the valuation of “hard-to-price” securities if they believe it to be
necessary.
The firm does not bill accounts off-cycle; we only bill on a quarterly basis. Therefore, on any deposits or
withdrawals exceeding $50,000 per day we will credit or debit the account for partial periods on a prorated
basis during the following quarter’s billing cycle. Fee payments will generally be assessed within the first 15
calendar days of each billing cycle. Your written authorization is required in order for the custodian of record
to deduct our advisory fee from your account. By signing our firm’s engagement agreement, as well as the
custodian account opening documents, you will be authorizing the custodian to withdraw both advisory fees
and any transactional fees from your account. The custodian will remit our fees directly to our firm.
Fees deducted from your account will be noted on statements that you will receive directly from your
custodian of record.3 We encourage you to verify the accuracy of fee calculations; the custodian may not
verify the accuracy of advisory fee assessments for each account or on a consistent basis. Alternatively, you
may request to directly pay our advisory firm its portfolio management fee in lieu of having the advisory fee
withdrawn from your investment account. A client’s direct payment must be received by our firm within 15
days of our invoice.4 Our firm does not accept cash, money orders or similar forms of payment for its
engagements.
Third-Party Investment Management
Each third-party investment manager program has a stated fee range that will be described using that
investment manager’s disclosure documents and prior to the selection of the investment manager. The
third-party investment manager’s annualized asset-based fee ranges from 0.10% to 0.75% (10 to 75 basis
points); paid in advance or arrears per the selected investment manager’s disclosure. The third-party
investment manager’s fee is separate from our advisory fee and is billed separately from ours.5
Additional Client Fees
Any transactional or service fees (sometimes termed brokerage fees), individual retirement account fees,
qualified retirement plan fees, account termination fees, or wire transfer fees will be borne by the account
holder per the custodian of record’s separate fee schedule. We will provide you with a copy of our
custodian’s fee schedule at the beginning of the engagement, and you will be notified of any future changes
to those fees by the custodian of record and/or third-party administrator for certain tax-qualified plans.
Additional information about our fees in relationship to our “brokerage” practices is noted in Item 12 of this
document.
Fees paid by our clients to our firm for our advisory services are separate from any internal fees or charges a
client may pay for mutual funds, exchange-traded funds (ETFs), exchange-traded notes (ETNs), or other
similar investments.
If a sub-adviser or model portfolio is used within your account, the fee assessed (in addition to our advisory
fee) will range from 0.01% to 0.75% (1 to 75 bps).5
3 Periodic account value variances between the firm’s invoice and custodian statement (beyond the firm’s control) may occur due to
late trade settlement, dividend distribution, etc., requiring adjusted transaction reporting from the custodian of record.
4 Our invoice will include the total fee assessed, covered time period, calculation formula utilized, and reference to the assets under
management in which the fee had been based.
5 Combined asset-based fees will not exceed three percent (3.00% of assets under management) which is considered an excessive fee.
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Per annum interest at the current statutory rate based on the state in which the client resides may be
assessed on fee balances due more than 30 days, and we may refer past due accounts to collections or legal
counsel for processing. We reserve the right to suspend some or all services once an account is deemed past
due.
External Compensation involving Transactions
Our firm does not charge or receive a commission or a mark-up on securities transactions, nor will the firm or an
associate be paid commission on the purchase of a securities holding that is recommended to a client. We do
not receive SEC Rule 12b-1 fees (“trails”) from a mutual fund company that may be recommended to a client.
Fees charged by such issuers are detailed in prospectuses or product descriptions and interested our clients are
encouraged to read these documents before investing. Our firm and its associates receive none of these
described or similar fees or charges. Clients retain the right to purchase recommended or similar investments
through a provider of their choice.
Our firm policy prohibits associates from accepting or receiving additional economic benefit, such as sales
awards or other prizes, for providing advisory services to our clients.
Termination of Services
Either party may terminate the agreement at any time by communicating their intent to terminate in
writing. A new client may terminate an agreement with our firm within five business days after the signing
of our engagement agreement without penalty or charge. Our firm will not be responsible for investment
allocation, advice or transactional services (except for limited closing transactions) upon receipt of a
termination notice. It will also be necessary that we inform the custodian of record and/or investment
manager that the relationship between parties has been terminated.
When a portfolio management services client terminates their agreement after the five business-day
rescission period, that client will be assessed fees on a prorated basis for services incurred from either (i) as
a new client, the date of the engagement to the date of the firm’s receipt of the written notice of
termination, or (ii) all other accounts, the last billing period to the date of the firm’s physical or constructive
receipt of written termination notice.
Our firm will return any prepaid, unearned fees within 30 days of termination notice. We will coordinate
remuneration of prepaid asset-based fees to a client’s investment account. Return of prepaid fees will never
involve a personal check, cash or money order from our firm or from an associate of our firm. If we are
unable to deduct our fees from the client’s account at the custodian of record, then our earned fees will be
due upon the client’s receipt of our invoice.
Item 6 - Performance-Based Fees and Side-By-Side Management
Our firm’s advisory fees will not be based on a share of capital gains or capital appreciation (growth) of any
portion of managed funds, also known as performance-based fees. Our fees will also not be based on side-
by-side management, which refers to a firm simultaneously managing accounts that do pay performance-
based fees (such as a hedge fund) and those that do not.
Item 7 - Types of Clients
Glass Lakes Capital Management LLC provides its services to individuals, high net worth individuals, and
charitable organizations. Our firm does not require minimum income, asset levels or other similar
preconditions noted in this document. We will inform you in advance of any minimum criteria should a sub-
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adviser or third-party investment manager be engaged. We have established a minimum account size of
$50,000 for our wrap program which is described in further detail in our separate wrap fee program
brochure.
Item 8 - Methods of Analysis, Investment Strategies and Risk of Loss
Methods of Analysis
We utilize what we believe to be an appropriate blend of fundamental and technical analyses. We evaluate
various economic factors including interest rates, the current state of the economy, or the future growth of
an industry sector. We then study historical market patterns and trends to assist us in determining the
direction of market as well as specific securities. Our research is often drawn from sources such as:
financial periodicals
reports from economists and other industry professionals
company press releases
corporate rating services
inspection of corporate activities, and
regulatory filings, such as annual reports, prospectuses, etc.
Investment Strategies
We recognize that each client's needs and goals are different; subsequently, portfolio strategies and
underlying investment vehicles may vary. Our portfolios contain investment vehicles that are globally
diversified, tax-efficient and low-cost whenever practical. It is common to find a broad range of ETFs or
mutual funds within a portfolio, as well as incorporating individual stocks and bond positions when
appropriate. We frequently utilize a Core + Satellite investment strategy; blending passive and active
investing, where passive investments are used as the basis or “core” of a portfolio and actively managed
investments are added as “satellite” positions. The portfolio core holdings are indexed to potentially more
efficient asset classes, while outlying selections are generally limited to active holdings to outperform a
particular category (sector), or a selection of positions to increase core diversification, or to improve
portfolio performance. For example, the core of a portfolio may be built with index funds or ETFs; satellite
holdings would include active investments (e.g., equities) with unique strategies that are believed capable of
adding value beyond a stated benchmark over a full market cycle.
Risk of Loss
Our firm believes its strategies and investment recommendations are designed to produce the appropriate
potential return for the given level of risk; however, there is no guarantee that a planning goal or investment
objective will be achieved. Past performance is not necessarily indicative of future results. Investing in
securities involves risk of loss that clients should be prepared to bear. While the following list is not
exhaustive, we provide some examples of such risk in the following paragraphs, and we believe it is
important that our clients review and consider each prior to investing.
Active Management
A portfolio that employs active management strategies may, at times, outperform or underperform various
benchmarks or other strategies. To meet or surpass these benchmarks, active portfolio management may
require more frequent trading or “turnover.” This may result in shorter holding periods, higher transactional
costs and/or taxable events generally borne by the client, thereby potentially reducing or negating certain
benefits of active asset management.
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Catastrophic Risk
Natural or man-made catastrophes can disrupt financial markets and impact securities prices. Examples
include terrorist attacks, natural disasters, war, etc. Investment companies can use "exigent circumstances"
or "force majeure" as a defense against claims of loss by investors.
Company Risk
When investing in securities, such as stocks, there is always a certain level of company or industry-specific
risk that is inherent in each company or issuer. There is the risk that the company will perform poorly or
have its value reduced based on factors specific to the company or its industry. This is also referred to as
unsystematic risk and can be reduced or mitigated through diversification.
Core + Satellite Strategies
Strategies involving Core + Satellite investing may have the potential to be affected by “active risk” (or
“tracking error risk”), which might be defined as a deviation from a stated benchmark. Since the core
portfolio attempts to closely replicate a stated benchmark, the source of the tracking error or deviation may
come from a satellite portfolio or position, or from a “sample” or “optimized” index fund or ETF that may
not as closely align the stated benchmark.
Country/Regional Risk
World events such as political upheaval, financial troubles, or natural disasters will adversely affect the value
of securities issued in foreign countries or regions. This risk is especially high in emerging markets where
securities may be substantially more volatile and less liquid than securities in more developed countries.
Because an ETF may invest a large portion of its assets in securities located in any one country or region,
including emerging markets, its performance may be hurt disproportionately by the poor performance of its
investments in that area.
Currency Risk
The risk of loss from fluctuating foreign exchange rates when a portfolio has exposure to foreign currency or
in foreign currency traded investments is known as currency risk.
Emerging Markets Securities
Some of the underlying assets in an ETF or mutual fund may involve emerging market securities which can
be considered speculative and subject to heightened risks, in addition to the general risks of investing in
foreign securities. Unlike more established markets, emerging markets may have governments that are less
stable, markets that are less liquid, and economies that are less developed. In addition, the securities
markets of emerging market countries may consist of companies with smaller market capitalizations and
may suffer periods of relative illiquidity; significant price volatility; restrictions on foreign investment; and
possible restrictions on repatriation of investment income and capital. Foreign investors may be required to
register the proceeds of sales, and future economic or political crises could lead to price controls, forced
mergers, expropriation or confiscatory taxation, seizure, nationalization, or creation of government
monopolies.
Equity (Stock) Risk
Common stocks are susceptible to general stock market fluctuations and to volatile increases or decreases in
value as market confidence in and perceptions of their issuers change. If an investor held common stock or
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common stock equivalents of any given issuer, they may be exposed to greater risk than if they held
preferred stocks and debt obligations of the issuer.
Preferred stocks can be affected by interest rate and liquidity risks (described in adjacent paragraphs). Also
note that their dividend payment is not guaranteed; some are subject to a call provision, meaning the issuer
can redeem its preferred shares on demand, and usually when interest rates have fallen.
ETF Risks
ETF risks include risks due to their underlying securities (e.g., stocks, bonds, etc.), and can be affected by
risks such as market, currency, interest rate, etc., that are described in adjacent paragraphs. The liquidity of
the underlying stocks in the index can affect “ETF liquidity.” Liquidity risk can result from an insufficient
number of “active participants” performing their duties as intermediaries and liquidity providers in the ETF
market. “Spread risk” may also occur, which is the difference between the bid and the ask price of a
security. Since ETF transactions are priced throughout the day and are traded on exchanges like stocks,
widening spreads may occur and have an impact on certain portfolios or transactions. As with any security, if
the ETF “fails,” the investor may lose their gains and invested principal. ETFs can carry additional expenses
based on their share of operating expenses and certain brokerage fees. Indexed ETFs have the potential to
be affected by “active risk;” a deviation from its stated index.
While many ETFs are known for their potential tax-efficiency and higher “qualified dividend income” (QDI)
percentages, there are asset classes within these investment vehicles or holding periods within that may not
benefit. Shorter holding periods, as well as commodities and currencies (that may be a holding within an
ETF), may be considered “non-qualified” under certain tax code provisions. A holding’s QDI will be
considered when tax-efficiency is an important aspect of the client’s portfolio.
Leveraged and/or inverse ETFs attempt to achieve multiples of the performance of an index or benchmark
through the opposite (inverse) of the performance of the tracked index or benchmark. This strategy
attempts to profit from, or hedge exposures to, downward drifting markets. There is risk involving this
strategy and part of the concern is because leveraged and inverse exchange-traded funds "reset" daily,
which means they are designed to achieve their stated objectives on a daily basis. It is due to the
compounding effect of daily adjustments that ETF performance over longer periods of time can differ
significantly from the performance (or inverse of the performance) of an underlying index or benchmark
during the same period. This effect is potentially magnified during volatile markets. If effects contrary to the
ETF strategy occur, losses may be significant; therefore, leveraged and/or inverse ETFs will be considered for
portfolios either properly hedged or for clients able to sustain potentially higher risks. Leveraged and inverse
ETFs will not be recommended for portfolios where a "buy-and-hold" philosophy is important.
Failure to Implement
Each financial planning client is free to accept or reject any or all the recommendations made by our firm.
While no advisory firm can guarantee future performance, no plan can succeed if it is not implemented.
Clients who choose not to take the steps recommended in their financial plan may face an increased risk
that their stated goals and objectives will not be achieved.
Fixed Income Risks
Various forms of fixed income instruments, such as bonds, money market or bond funds/ETFs may be
affected by various forms of risk, including:
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Call Risk - During periods of falling interest rates, issuers of callable bonds may call (redeem) securities
with higher coupons or interest rates before their maturity dates. The owner of the bond would then
lose any potential price appreciation above the bond’s call price and would be forced to reinvest the
unanticipated proceeds at lower interest rates, resulting in a decline in the owner’s income. Call risk is
generally low for short-term bonds, moderate for intermediate-term bonds, high for long-term bonds,
and high for high-yield bonds.
Credit Risk - The potential risk that an issuer would be unable to pay scheduled interest or repay
principal at maturity, sometimes referred to as “default risk.” Credit risk may also occur when an
issuer’s ability to make payments of principal and interest when due is interrupted. Bondholders are
creditors of an issuer and have priority over assets before equity holders (e.g., stockholders) when
receiving a payout from liquidation or restructuring. When defaults occur due to bankruptcy, the type
of bond held will determine seniority of payment.
Interest Rate Risk - The risk that the value of the fixed income holding will decrease because of an
increase in interest rates. The longer the maturity of the bond, the more sensitive its value is to
changes in interest rates. Bond prices and interest rate changes are inversely correlated.
Prepayment Risk - The prepayment risk is the premature return of principal on a fixed-income security.
When principal is returned early on a security, future interest payments will not be paid on that part
of the principal. The owner of the security would lose any price appreciation above the principal and
be forced to reinvest the unanticipated proceeds possibly at lower interest rates, resulting in a decline
of dividends, income, and returns. The risk of prepayment is most prevalent in fixed-income securities
such as callable bonds and mortgage-backed securities.
Reinvestment Risk - With declining interest rates, investors may have to reinvest interest income or
principal at a lower rate.
State Government and Municipal Securities Risk - State government and municipal securities are
subject to various risks based on factors such as economic and regulatory developments, changes or
proposed changes in the federal and state tax structure, deregulation, court rulings and other factors.
Repayment of state and municipal securities depends on the ability of the issuer or project backing
such securities to generate taxes or revenues. There is also a risk that the interest on an otherwise tax-
exempt municipal security may be subject to federal income tax. Unfavorable developments in any
economic sector may have far-reaching ramifications on the overall state and municipal market.
US Government Securities Risk - US government securities are subject to varying interest rates and
inflation risks. Not all US government securities are backed by the full faith and credit of the US
government. Certain securities issued by agencies and instrumentalities of the US government are
only insured or guaranteed by the issuing agency or instrumentality, which must rely on its own
resources to repay the debt. As a result, there is a risk these entities will default on a financial
obligation.
Foreign Securities Risk
Investments in securities of foreign companies (including direct investments as well as investments through
American Depository Receipts – aka. ADRs) can be more volatile than investments in US-based companies.
Diplomatic, political, or economic developments, including nationalization or appropriation, could affect
investments in foreign companies. Foreign securities markets generally have less trading volume and less
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liquidity than US markets. In addition, the value of securities denominated in foreign currencies, and of
dividends from these securities, can change significantly when foreign currencies strengthen or weaken
relative to the US dollar. Financial statements of foreign issuers are governed by different accounting,
auditing, and financial reporting standards than the financial statements of US issuers and may be less
transparent and uniform than in the United States. Thus, there may be less information publicly available
about foreign issuers than about most US issuers. Transaction costs generally are higher than those in the US
and expenses for custodial arrangements of foreign securities may be somewhat greater than typical
expenses for custodial arrangements of similar US securities. Some foreign governments levy withholding
taxes against dividend and interest income. Although in some countries a portion of these taxes are
recoverable, the non-recovered portion will reduce the income received from the securities comprising an
account’s portfolio. These risks may be heightened with respect to emerging market countries since political
turmoil and rapid changes in economic conditions are more likely to occur in these countries.
Fundamental Analysis
The challenge involving fundamental analyses is that information obtained may be incorrect; the analysis
may not provide an accurate estimate of earnings, which may be the basis for a security’s value.
If a security’s price adjusts rapidly to new information, a fundamental analysis may result in unfavorable
performance.
Inflation Risk
Also called purchasing power risk, is the chance that the cash flows from an investment won’t be worth as
much in the future because of changes in purchasing power due to inflation.
Legal or Legislative Risk
Legislative changes or court rulings may adversely impact the value of individual investments, market
sectors, or the overall market.
Liquidity Risk
Liquidity risk is the inability to readily buy or sell an investment for a price close to the true underlying value
of the asset due to a lack of buyers or sellers. While certain types of fixed income are generally liquid (e.g.,
bonds), there are risks which may occur such as when an issue trading in any given period does not readily
support buys and sells at an efficient price. Conversely, when trading volume is high, there is also a risk of
not being able to purchase a particular issue at the desired price.
Market Risk
This is also called systematic risk. In cases where markets are under extreme duress, many securities lose
their ability to provide diversification benefits.
Money Market Funds
A money market fund is managed to maintain a stable net asset value (NAV) of $1 per share, the value of
the fund may fluctuate, and you could lose money (termed “breaking the buck”). Money market funds are a
type of mutual fund investing in high-quality, short-term debt securities, pay dividends that generally reflect
short-term interest rates and seek to maintain a stable NAV per share (typically $1). An investment in a
money market mutual fund is typically not insured or guaranteed by the Federal Deposit Insurance
Corporation, National Credit Union Association, or any governmental agency.
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Mutual Funds
As with ETFs, the risk of owning an open-ended, closed-ended, and fund-of-fund mutual funds is reflected in
the underlying security(ies). Mutual funds are affected by risks such as market, interest rate, currency,
credit, political, active risk, etc., as described in adjacent paragraphs. It is important to note that even
“conservative” funds, such as a money market fund or fixed income fund, can and have lost their value
below the principal amount invested. Mutual funds typically carry additional expenses based on their share
of operating expenses and trading (brokerage) fees, which may result in the potential duplication of certain
fees paid by the investor. Indexed mutual funds can also be adversely affected by “QDI ratios” that are
described above.
There are essentially nine main types of mutual fund shares classes, as well as sub-classes for some of these.
Some mutual funds are sold through brokerage firms and assess a commission (“load) in addition to their
underlying fees earlier noted, while others are offered through investment advisers, retirement plans and
other institutions. “No load” funds are also available to the public through brokerage firms, and they usually
incur trading (brokerage) fees. If a client chooses to purchase a mutual fund on their own through a
broker/dealer, they should consider the trading fees, internal operating costs, as well as potential
commissions they pay through that executing broker or dealer. Our investment advisory firm and its
personnel are not associated with a broker/dealer and are not compensated by a “loaded” fund.
Operational Risk
The potential for loss from inadequate or failed internal processes, systems, actions of people, or external
events. Many industries institute policies and procedures to respond and initiate alternative or supporting
operations following significant business disruption, while others do not. The level of operational risk and
appropriate response are not uniform in definition, requirement, or measurement, including within the
financial services sector.
Passive Management
A passive portfolio has the risk of generating lower-than-expected returns due to its broad diversification
when compared to a more narrowly focused portfolio.
Political Risk
The risk of financial and market loss because of political decisions or disruptions in a particular country or
region, and may also be known as "geopolitical risk."
Research Data
When research and analyses are based on commercially available software, rating services, general market
and financial information, or due diligence reviews, a firm is relying on the accuracy and validity of the
information or capabilities provided by selected vendors, rating services, market data, and the issuers
themselves. While our firm makes every effort to determine the accuracy of the information received, we
cannot predict the outcome of events or actions taken or not taken, or the validity of all information
researched or provided which may or may not affect the advice on or investment management of an
account.
Sequence of Return Risk
The risk of receiving lower or negative returns due to early withdrawals from an investment account.
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Settlement Risk
Also called delivery risk. The risk that one party will fail to deliver the terms of an investment contract with
another party (contra-party) at the time of settlement. Settlement risk can be a risk associated with default,
along with any timing differences in a settlement between the two parties.
Small- and Mid-Capitalization Company Risk
The small- and mid-capitalization companies in which an account may invest may be more vulnerable to
adverse business or economic events than larger, more established companies. Investments in these small-
and mid-sized companies may pose additional risks, including liquidity risk, because these companies tend to
have limited product lines, markets, and financial resources, and may depend upon a relatively small
management group. Small- and mid-cap stocks, therefore, may be more volatile than those of larger
companies. These securities may be traded over the counter or listed “off-exchange.”
Sub-Advisers/Third-Party Investment Managers
We will review with the client the Form ADV Part 2A of any recommended external investment adviser to
ensure the client is familiar with the investment strategy and types of investment vehicles they employ so
that they align with the client’s investment objectives, as well as discuss the risks these may impose on the
account. Our firm does not control the daily business and compliance operations of the external advisers
that the firm may recommend or utilize to manage a client portfolio, and the firm may be unaware of the
lack of internal controls necessary to prevent business, regulatory, or reputation deficiencies.
Technical Analysis
The risk of investing based on technical analyses is that it may not consistently predict a future price
movement; the current price of a security may reflect all known information. This may occur due to analyst
bias or misinterpretation, a sector analysis error, late recognition of a trend, etc.
Item 9 - Disciplinary Information
Neither the firm nor its management has been involved in any criminal or civil action in a domestic, foreign
or military jurisdiction, an administrative enforcement action, or self-regulatory organization proceeding
that would reflect poorly upon our offering advisory business or its integrity.
Item 10 - Other Financial Industry Activities and Affiliations
Firm policies require associated persons to conduct business activities in a manner that avoids conflicts of
interest between the firm and its clients, or that may be contrary to law. Glass Lakes Capital Management
LLC will provide disclosure to each client prior to and throughout the term of an engagement regarding any
conflicts of interest involving its business relationships that might reasonably compromise its impartiality or
independence.
Our firm and its management are not registered nor have an application pending to register as a Financial
Industry Regulatory Authority (FINRA) or National Futures Association (NFA) member firm or associated
person of such a firm. We are not required to be registered with such entities, nor do they supervise our
firm, its activities or our associates. Neither the firm nor its management is or has a material relationship
with any of the following types of entities:
accountant or accounting firm
another financial planning firm
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bank, credit union or thrift institution, or their separately identifiable departments or divisions
insurance company or insurance agency
lawyer or law firm
pension consultant
real estate broker, dealer or adviser
sponsor or syndicator of limited partnerships
trust company
issuer of a security, to include investment company or other pooled investment vehicle (including a
mutual fund, closed-end investment company, unit investment trust, private investment company or
“hedge fund,” and offshore fund)
The sub-advisers or third-party investment managers that we recommend to a client are required to be
registered with the SEC or a state securities commissioner as an investment adviser (most often they are
SEC-registered investment advisers). Both our firm and the external investment manager are paid an
advisory fee by the client, as noted in Item 5, for engaging in the selected investment strategy and will be
memorialized in the client agreement. We believe we mitigate compensation conflicts of interest since the
external investment manager’s fees are separate from our firm’s advisory fee, and our clients retain the
right to reject using any external investment manager for their portfolio. Based on our fee structure, we do
not earn higher or additional fees from a client if a particular investment manager is chosen over another. As
a fiduciary, we will act in the best interests of our clients when recommending an external investment
manager. However, there is the potential for clients’ fees assessed via these engagements to be higher than
had a client obtained them directly from the other investment manager or if the client purchases similar
underlying investments on their own. It should be noted that certain investment managers and/or
underlying investments may not be available to self-directed investors or at the same cost. Clients are
encouraged to review all our service offerings, and their stated fees prior to the engagement, and each
client has the right to purchase recommended or similar investments through their own provider.
Item 11 - Code of Ethics, Participation or Interest in Client Transactions and Personal Trading
Glass Lakes Capital Management LLC is a fiduciary; subsequently, our firm and its associates will act in the
utmost good faith, performing in a manner believed to be in the best interest of our clients. We believe that
our business methodologies, ethics rules, and adopted policies are designed to eliminate or at least
minimize material conflicts of interest, and to appropriately manage any material conflicts of interest that
may remain. It is important to point out that no set of rules can anticipate or relieve all material conflicts of
interest. Our firm will disclose to its advisory clients any material conflict of interest relating to the firm, its
representatives, or any of its employees which could reasonably be expected to impair the rendering of
unbiased and objective advice.
Code of Ethics
We have adopted a Code of Ethics that establishes policies for ethical conduct for our personnel. Our firm
accepts the obligation not only to comply with all applicable laws and regulations but also to act in an ethical
and professionally responsible manner in all professional services and activities. Firm policies include
prohibitions against insider trading, circulation of industry rumors, and certain political contributions, among
others. We periodically review and amend our Code of Ethics to ensure that they remain current, and we
require firm personnel to annually attest to their understanding of and adherence to the firm’s Code of
Ethics. A copy of the firm’s Code of Ethics is made available to any client or prospective client upon request.
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CFA Principles
An associate that is a Chartered Financial Analyst (CFA) also adheres to the CFA Institute’s Code of Ethics and
Standards of Professional which you may find at www.cfainstitute.org.
CFP® Principles
Firm associates that are CERTIFIED FINANCIAL PLANNER® Practitioners also adhere to the Certified Financial
Planner Board of Standards, Inc.’s Code of Ethics & Professional Responsibility which you may find at
www.cfp.net.
Privacy Policy Statement
We respect the privacy of all clients and prospective clients (collectively termed “customers” per federal
guidelines), both past and present. It is recognized that clients have entrusted our firm with non-public
personal information, and it is important that both access persons and customers are aware of firm policy
concerning what may be done with that information.
The firm collects personal information about customers from the following sources:
• information provided to us complete their plan or investment recommendation
• information provided via engagement agreements and other documents completed in connection with
the opening and maintenance of an account
• information customers provide verbally, and
• information received from service providers, such as custodians, about client transactions.
The firm does not disclose non-public personal information about our customers to anyone, except in the
following circumstances when:
• required to provide services our customers have requested,
• our customers have specifically authorized us to do so,
• required during a firm assessment (i.e., independent audit), or
• permitted or required by law (i.e., periodic regulatory examination).
To ensure security and confidentiality, our firm maintains physical, electronic, and procedural safeguards to
protect the privacy of customer information. Within the firm, access to customer information is restricted to
personnel that need to know that information. All access persons and service providers understand that
everything handled in firm offices is confidential and they are instructed not to discuss customer
information with someone else that may request information about an account unless they are specifically
authorized in writing by the customer to do so. This includes providing information about a family member’s
account.
The firm will provide customers with its privacy policy at any time, in advance, if firm privacy policies are
expected to change.
Firm Recommendations and Conflicts of Interest
Our associates are prohibited from borrowing from or lending to a client unless the client is an approved
financial lending institution (e.g., bank, broker/dealer, etc.).
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Neither our firm nor its associates are authorized to recommend to a client, or effect a transaction for a
client, involving any security in which our firm or a “related person” (associates, their immediate family
members, etc.) has a material financial interest, such as in the capacity as an underwriter, adviser to the
issuer, etc.
Our firm does not trade in its own account (proprietary trading). Our firm’s related persons may buy or sell
securities that are the same as, similar to, or different from, those we recommend to clients for their
accounts. A recommendation made to one client may be different in nature or in timing from a
recommendation made to a different client. Clients often have different objectives and risk tolerances. At no
time will our firm or any related party receive preferential treatment over our clients. We mitigate this
conflict by ensuring that we have policies and procedures in place to ensure that the firm or a related person
will not receive preferential treatment over a client. In order to reduce or eliminate certain conflicts of
interest involving personal trading (e.g., trading ahead of client recommendations or trades, etc.), firm
policy requires that we restrict or prohibit certain related parties’ transactions. Any exceptions must be
approved in writing by our Chief Compliance Officer, and personal trading accounts are reviewed on a
quarterly or more frequent basis. Please refer to Item 6 of the accompanying Form ADV Part 2B for further
details.
Item 12 - Brokerage Practices
Factors Used to Select Broker/Dealers for Client Transactions
Your accounts must be separately maintained by a qualified custodian (generally a broker/dealer or national
bank) that is frequently reviewed for its capabilities to serve in that capacity by their respective industry
regulatory authority. Our firm is not a custodian, there is not an affiliate that is a custodian, nor does a custodian
supervise our firm, its activities or our associates. We are listed as a resource on our custodian’s website, but we
do not compensate our custodian for that recommendation, nor would referrals from a custodian be a factor in
our recommendation of a custodian.
Accounts served by a third-party investment manager are to be maintained at one or more custodians that
have been selected by the respective third-party investment manager, and they will be disclosed in the
third-party investment manager’s disclosure documents and account opening forms.
We have entered into an agreement with Charles Schwab & Co., Inc. (“Schwab”) to serve as custodian for
our clients. Schwab is a FINRA and SIPC member,6 and an SEC-registered broker/dealer. While we
recommend that you use Schwab as custodian, you must decide whether to do so, and you will open the
account by entering into an account agreement directly with Schwab. We do not technically open the
account for you, but we will assist you in doing so. If you do not wish to place your account assets with
Schwab, we may be able to manage the account at your preferred custodian depending on that custodian’s
account trading policies.
We seek to use a custodian who will hold client assets and execute transactions on terms that are overall
advantageous when compared to other available providers and their services. Our firm considers a wide
range of factors, including, among others, these:
combination of transaction execution services along with asset custody services (generally without a
separate fee for custody)
6 Our advisory firm is not, nor required to be, a Securities Investor Protection Corporation (SIPC) member. Clients may learn more
about the SIPC and how it serves member firms and the investing public by going to their website at http://www.sipc.org.
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capability to execute, clear and settle trades (buy and sell securities for an account)
capabilities to facilitate transfers and payments to and from accounts (wire transfers, check requests,
bill payment, etc.)
breadth of investment products made available (stocks, bonds, mutual funds, ETFs, etc.)
availability of investment research and tools that assist us in making investment decisions
quality of services
competitiveness of the price of those services (commission rates, margin interest rates, other fees, etc.)
and willingness to negotiate them
reputation, financial strength and stability of the provider
their prior service to us and our other clients, and
availability of other products and services that benefit us, as discussed below.
When your account is maintained at Schwab, you are typically not charged separately for custody services
and Schwab is compensated by charging a commission or fee on trades that Schwab executes or that settle
into a Schwab account. Schwab’s rates applicable to our client accounts were negotiated based on our
commitment to maintain a certain amount of clients’ assets in accounts held at Schwab. This commitment
benefits our client because overall fees may be lower than they would have been if we had not made the
commitment. Schwab Advisor ServicesTM is Schwab’s business serving independent investment advisory
firms similar to ours. They provide our firm and its clients with access to its institutional brokerage - trading,
custody, reporting and related services - many of which are not typically available to Schwab retail
customers. Schwab also makes available various support services. Some of those services help us manage or
administer our clients’ accounts, while others help us manage and grow our business. Schwab’s support
services are generally available to us on an unsolicited basis (we don’t have to request them) and at no
charge to us if we keep a certain level of our clients’ assets in accounts at Schwab. Our custodian’s
institutional services include access to a broad range of investment products, execution of securities
transactions, and custody of client assets. Schwab’s services described in previous paragraphs generally
benefit our clients.
Schwab also makes available to our advisory firm other products and services that benefit us but may not
directly benefit each client’s account. These products and services assist us in managing and administering
our clients’ accounts. They include investment research, both Schwab’s own and that of third parties. We
may use this research to service all or some substantial number of our clients’ accounts, including accounts
not maintained at Schwab. In addition to investment research, Schwab also makes available software and
other technology that:
provides access to client account data (such as duplicate trade confirmations and account statements)
facilitates trade execution and allocates aggregated trade orders for multiple client accounts
provides pricing and other market data
facilitates payment of our fees from our clients’ accounts, and
assists with back-office functions, recordkeeping and client reporting.
Schwab also offers other services intended to help us manage and further develop our business enterprise,
such as:
educational conferences and events
technology, compliance, legal, and business consulting
publications and conferences on practice management and business succession, and
access to employee benefits providers, human capital consultants and insurance providers.
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Schwab may provide some of these services itself. In other cases, they may arrange for third-party vendors
to provide the services to us. Schwab may also discount or waive its fees for some of these services or pay all
or a part of a third party’s fees. Schwab may also provide us with other benefits such as occasional business
entertainment of our personnel. Some of the noted tools and services made available by Schwab may
benefit our advisory firm but may not directly benefit a client account. While our firm does not think these
services are considered "brokerage or research services" under Section 28(e) of the Securities Exchange Act
of 1934, certain jurisdictions where we serve client accounts believe they fall under this definition. However,
the availability of these services benefits our firm because we do not have to produce or purchase them if
clients maintain assets in accounts at our recommended custodian. There is a conflict of interest since our
firm has an incentive to select or recommend a custodian based on our firm’s interest in receiving these
benefits rather than the client’s interest in receiving favorable trade execution. It is important to mention
that the benefit received by our firm through participation in a custodian’s program does not depend on the
amount of brokerage transactions directed to that custodian, and our selection of a custodian is primarily
supported by the scope, quality, and cost of services provided as a whole, not just those services that
benefit only our advisory firm. Further, we will act in the best interest of our clients regardless of the
custodian we may select. Our firm conducts periodic assessments of any recommended service provider
which generally involves a review of the range and quality of services, reasonableness of fees, among other
items, in comparison to industry peers.
Best Execution
“Best execution” means the most favorable terms for a transaction based on all relevant factors, including
those listed in the earlier paragraphs. We recognize our obligation in seeking best execution for our clients;
however, it is our belief that the determinative factor is not always the lowest possible cost but whether the
selected custodian’s transactions represent the best “qualitative execution” while taking into consideration
the full range of services provided. Our firm will seek services involving competitive rates, but it may not
necessarily correlate to the lowest possible rate for each transaction. We have determined that having our
clients’ accounts trades completed through our recommended custodian is consistent with our obligation to
seek best execution of client trades. A review is regularly conducted regarding recommending a custodian to
our clients in light of our duty to seek best execution.
Glass Lakes Capital Management LLC may, in its discretion and following custodian approval, accept a
client’s transfer of preexisting “retail” (“loaded”) mutual funds into their account. A transfer-in-kind of retail
share-class mutual funds may potentially benefit the client since they are able to invest in their portfolio
more quickly, mitigate tax and/or short-term trading liabilities, and/or avoid contingent deferred sales
charges (CDSC). Our firm regularly reviews accounts that have transferred different share classes of mutual
funds and will convert share classes into a lower expense share class when we believe doing so would be
beneficial to the client. In addition, if account assets remain in a retail share class and within a CDSC period,
we may exclude those assets from our advisory fee until they have been converted into what we believe is a
more appropriate share class.
While our firm has access to a broad range of securities through our custodian, it is a finite number. In
addition, not all investment managers (mutual funds), share classes, etc., are represented at each custodian.
Due to these normal and customary limitations, not all portfolio holdings will be readily available, least
expensive, best performing, etc. It is an unrealistic expectation for an investor to maintain a premise
otherwise.
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Directed Brokerage
Our internal policy and operational relationship with our custodian require client accounts custodied with
them to have trades executed per their order routing requirements. We do not direct which executing
broker should be selected for client account trades, whether that is an affiliate of our preferred custodian or
another executing broker of our custodian’s choice. As a result, the client may pay higher commissions or
other transaction costs, experience greater spreads, or receive less favorable net prices on transactions than
might otherwise be the case. In addition, since we routinely recommend a custodian to our advisory clients,
and that custodian may choose to use the execution services of its broker affiliate for some or all our client
account transactions, there is an inherent conflict of interest involving our recommendation since our
advisory firm receives various products or services described above from that custodian. Note that we are
not compensated for trade routing/order flow, nor are we paid commissions on such trades. We do not
receive interest on an account’s cash balance.
Client accounts maintained at our custodian are unable to direct brokerage. As a result, they may pay higher
commissions or other transaction costs, potentially experience greater spreads, or receive less favorable net
prices on transactions for their account than would otherwise be the case if they had the opportunity to
direct brokerage.
For accounts maintained at a custodian of the client’s choice (e.g., held-away accounts), the client may
choose to request that a particular broker is used to execute some or all account transactions. Under these
circumstances, the client will be responsible for negotiating, in advance of each trade, the terms and/or
arrangements involving their account with that broker, and whether the selected broker is affiliated with
their custodian of record or not. We will not be obligated to seek better execution services or prices from
these other brokers, and we will be unable to aggregate transactions for execution via our custodian with
other orders for accounts managed by our firm. As a result, the client may pay higher commissions or other
transaction costs, potentially experience greater spreads, or receive less favorable net prices on transactions
for their account than would otherwise be the case.
Aggregating Securities Transactions
Trade aggregation involves the purchase or sale of the same security for several clients/accounts at
approximately the same time. This may also be termed “blocked” or “batched” orders. Aggregated orders
are effected to obtain better execution, negotiate favorable transaction rates, or to allocate equitably
among multiple client accounts should there be differences in prices, brokerage commissions or other
transactional costs that might otherwise be unobtainable through separately placed orders. Our firm may,
but is not obligated, aggregate orders, and our firm does not receive additional compensation or
remuneration because of aggregated transactions.
Transaction charges and/or prices may vary due to account size and/or method of receipt. To the extent that
the firm determines to aggregate client orders for the purchase or sale of securities, including securities in
which a related person may invest, the firm will generally do so in accordance with the parameters set forth
in SEC No-Action Letter, SMC Capital, Inc.
Note that when trade aggregation is not allowed or infeasible and necessitates individual transactions (e.g.,
withdrawal or liquidation requests, odd-lot trades, non-discretionary accounts, etc.), an account may have
assessed higher costs or less favorable prices than those where aggregation has occurred.
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We review firm trading processes on a periodic basis to ensure they remain within stated policies and
regulations. Our clients will be informed, in advance, when our trading practices change at any point in the
future.
Item 13 - Review of Accounts
Scheduled Reviews
Portfolios that we supervise are reviewed on a quarterly or more frequent basis by the client’s investment
adviser representative. We encourage scheduled financial check-ups and client-level portfolio reviews to
occur on an annual basis whenever practical. Reviews will be conducted by the client’s investment adviser
representative and typically involve analysis and possible revision of your previous financial plan or
investment allocation. A copy of revised plans or asset allocation reports in printed or digital format will be
provided to the client upon request.
For those accounts served by a recommended third-party investment manager, the client’s investment
adviser representative will periodically review reports provided to the client by the third-party investment
manager. Our firm will contact the client at least annually to review the client’s financial situation and
objectives. We will communicate information to the selected third-party investment manager as warranted
and will assist the client in understanding and evaluating the services provided by that investment manager.
In certain instances, the client may be able to communicate directly with their investment manager, which
we will need to coordinate in advance.
Interim Reviews
You should contact our firm for additional reviews when you anticipate or have experienced changes in your
financial situation (i.e., changes in employment, an inheritance, the birth of a new child, etc.), or if you
prefer to change requirements involving your account. Interim reviews are conducted by Mr. Hamilton. A
copy of revised plans or asset allocation reports in printed or digital format will be provided to the client
upon request.
Additional reviews by an investment manager and/or the client’s investment adviser representative may be
triggered by news or research related to a specific holding, a change in our view of the investment merits of
a holding, or news related to the macroeconomic climate affecting a sector or holding within that sector. A
portfolio may be reviewed for an additional holding or when an increase in a current position is under
consideration. Account cash levels above or below what we deem appropriate for the investment
environment, given the client's stated tolerance for risk and investment objectives, may also trigger a
review.
Client Reports
Whether you have opened and maintained an investment account on your own or with our assistance, you
will receive account statements sent directly from your account custodian where your investments are held.
We urge you to carefully review these account statements for accuracy and clarity, and to ask questions
when something is not clear.
Our firm utilizes third party performance calculating software that is calculated using time-weighted return
methodologies. Internal rate of return (dollar-weighted) methodologies is made available where the two
methods differ significantly due to the size and timing of cash flows into and out of the portfolio. These
reports are provided in printed and digital format and are reviewed for accuracy by the client’s investment
adviser representative prior to their delivery. Our reports are intended to inform clients about investment
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performance over the current period, as well as over the longer term since the account’s inception; both on
an absolute basis and as compared to a known benchmark. We do not back-test or certify reports from an
external party. Clients are urged to carefully review and compare account statements that they have
received directly from their custodian of record with any report they may receive from our firm or any other
source that contains investment performance information.
Item 14 - Client Referrals and Other Compensation
Please refer to Items 5, 10 and 12 for information with respect to our offerings/services and the potential
conflicts of interest they present. Our firm does not participate in or receive economic benefit from any
sales awards or other similar prizes involving its investment advisory activities.
If we receive or offer an introduction to a client, we do not pay or earn referral fees, nor are there
established quid pro quo arrangements. Each client retains the option to accept or deny such referral or
subsequent services.
An associate of the firm may hold individual membership or serve on boards or committees of professional
industry associations. Generally, participation in any of these entities require membership fees to be paid,
adherence to ethical guidelines, as well as in meeting experiential and educational requirements. A benefit
these entities may provide to the investing public is the availability of online search tools that allow
interested parties (prospective clients) to search for individual participants within a selected state or region.
These passive websites may provide means for interested people to contact a participant via electronic mail,
telephone number, or other contact information, to interview the participating member. The public may
also choose to telephone staff to inquire about an individual within their area and would receive the same
or similar information. A portion of these participant’s membership fees may be used so that their name will
be listed in some or all these entities’ websites (or other listings). Prospective clients locating our advisory
firm or an associate via these methods are not actively marketed by the noted associations, nor will they be
the recipient of a testimonial or endorsement. Clients who find our firm in this way do not pay more for
their services than clients referred to us in any other fashion. The firm does not pay these entities for
prospective client referrals, nor is there a fee-sharing arrangement reflective of a solicitor engagement.
Item 15 - Custody
Funds and securities will be maintained by an unaffiliated, qualified custodian, such as a bank,
broker/dealer, mutual fund companies, or transfer agent. Account assets are not held by our firm or any of
our associates. In keeping with this policy involving our clients’ accounts, our firm:
restricts the firm or an associate from having general power of attorney over a client account
restricts the firm or an associate from serving as trustee over a client account (unless it is an immediate
family member)
does not accept or forward client securities (i.e., stock certificates) erroneously delivered to our firm
prohibits the firm or an associate from having the client’s bank or investment account access
information (i.e., passwords and user identification)
will not collect advance fees of $1,200 or more for services that are to be performed six months or more
into the future, and
prohibits associates from having authority to directly withdraw securities or cash assets from a client
account. Although we may be deemed to have limited (aka. constructive or indirect) custody of an
account since we may request the withdrawal of advisory fees from an investment account, we will do
so only on the following terms:
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o our firm will possess written authorization from the client to deduct advisory fees from an account
held by their custodian of record
o we will send the client’s qualified, unaffiliated custodian a notice of the amount of the fee to be
deducted from the client’s account, and
o the client must be able to receive an account statement directly from the account custodian.
does not allow standing letters of authority (SLOAs) unless the:
o client provides written instruction to their qualified custodian that includes the client’s signature,
the third party’s name, and either the third party’s address or the third party’s account number at a
custodian to which the transfer should be directed
o client authorizes the firm in writing on their qualified custodian’s form any power to direct transfers
to the third party either on a specified schedule or from time to time
o client’s qualified custodian performs appropriate verification of the client’s instructions, such as a
signature review or other method to verify the client’s authorization and provides a transfer of
funds notice to the client promptly after each transfer
o client can terminate or change the instruction to the client’s qualified custodian
o firm has no authority or ability to designate or change the identity of the third party, the address, or
any other information about the third party contained in the client’s instruction
o third party is not a related party to our firm and is located at a different address as the firm
o client’s qualified custodian sends the client a written initial notice confirming the instruction, and
o client is annually provided notice reconfirming their instructions.
The client’s custodian of record will provide account transaction confirmations and account statements,
which include debits and credits, as well as our firm’s advisory fee for that period. Statements are provided
on at least a quarterly basis or as transactions occur within an account. We urge all our clients to inform us if
they are not receiving their trade confirmations or account statements from their custodian. Our firm will
not create a separate account statement for a client nor serve as the sole recipient of a client account
statement.
Item 16 - Investment Discretion
We will account for any reasonable restrictions involving the management of the client’s account (i.e., no sin
stocks, avoiding international holdings, etc.). It remains the client’s responsibility to notify us if there is any
change in their situation and/or investment objective so that we may reevaluate previous investment
recommendations or portfolio holdings. Our clients retain the right to amend our account authority, in
writing.
We typically serve portfolio management accounts on a discretionary basis. Via limited power of attorney,
clients grant our firm the authority to implement investment decisions, such as the purchase or sale of a
security on behalf of an account, without requiring the client’s prior authorization for each transaction to
meet stated investment objectives. This authority will be provided by the client through the execution of
both our engagement agreement and the custodian’s account opening documents. Note that the custodian
will specifically limit our firm’s authority within an account for the placement of trade orders and our
request for the deduction of our advisory fees.
On a case-by-case basis, our firm may manage a client portfolio on a nondiscretionary basis. This type of
account authority requires the client’s ongoing prior approval involving the investment and reinvestment of
account assets, and portfolio rebalancing. The client will be required to execute our firm’s client services
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agreement that describes our limited account authority, as well as the custodian of record’s account
opening document that includes their limited power of attorney form or clause. Considering trading pre-
approval requirements, the client must make themselves available and keep our firm updated on their
contact information so that instructions can be efficiently effected on their behalf. Nondiscretionary
accounts are generally unable to be aggregated (see Item 12) and may therefore be assessed higher trading
fees or receive less favorable prices than those accounts where trade aggregation has occurred.
Third-party investment managers and sub-advisers generally provide their services on a discretionary basis.
This authority will be provided by the client through the execution of third-party management or sub-
adviser’s agreement and custodian documents. If a client requires their account to be managed on a
nondiscretionary basis, it is important to note that most third-party investment managers and sub-advisers
retain the right to either refuse or terminate an account or will continue to manage the account under a
higher asset-based fee due to increased operational costs. We will inform clients in advance of the
recommended external investment manager’s requirements involving account trading authority. Note that
our firm also typically has discretionary authority over a client account under this type of engagement.
Item 17 - Voting Client Securities
Our clients may periodically receive proxies or other similar solicitations sent directly from the custodian of
record or transfer agent. If we receive a duplicate copy, note that we do not forward these or any similar
correspondence relating to the voting of the client securities, class action litigation, or other corporate
actions.
Our firm does not vote proxies on a client’s behalf, including those accounts that we have discretionary
authority over; nor do we offer specific guidance on how to vote proxies. We will not offer guidance
involving any claim or potential claim in any bankruptcy proceeding, class action securities litigation or other
litigation or proceeding relating to securities held at any time in a client account, including, without
limitation, to file proofs of claim or other documents related to such proceeding, or to investigate, initiate,
supervise or monitor class action or other litigation involving client assets. However, we will answer limited
questions via a scheduled meeting with respect to what a proxy voting request or other corporate matter
may be and how to reach the issuer or its legal representative.
If an account is supervised by a third-party investment manager, the client should review the third-party
investment manager’s Form ADV Part 2 to determine their proxy voting policies. Otherwise, each account
holder will maintain responsibility for directing the manner in which proxies solicited by issuers of securities
that are beneficially owned shall be voted, as well as making all other elections relative to mergers,
acquisitions, tender offers or other legal matters or events pertaining to holdings. Clients should consider
contacting the issuer or their legal counsel involving specific questions they may have with respect to a
particular proxy solicitation or corporate action.
Item 18 - Financial Information
Fee withdrawals must be made through a qualified intermediary (e.g., your custodian of record) following
your written agreement.
Engagements with our firm do not require the collection of fees from you of $1,200 or more for our advisory
services that have been agreed to be performed six months or more into the future.
Neither our firm nor its management serve as general partner for a partnership or trustee for a trust in
which the firm’s advisory clients are either partners of the partnership or beneficiaries of the trust.
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The firm and its management do not have a financial condition likely to impair its ability to meet
commitments to clients, nor has the firm and its management been the subject of a bankruptcy petition.
Due to the nature of our firm’s advisory services and operational practices, an audited balance sheet is not
required nor included in this brochure.
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