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FORM ADV PART 2A
WEALTH ADVISORY
PRIVATE WEALTH ADVISORY
ACCESS BY HUMAN INVESTING
WORKPL ACE ADVISORY
Human Investing
6000 Meadows Rd, Suite 105
Lake Oswego, OR 97035
(503) 905-3100
access.humaninvesting.com
ITEM 1
COVER PAGE
HUMAN INVESTING, LLC
(DBA HUMAN INVESTING)
ACCESS BY HUMAN INVESTING
ADVISORY PROGRAM BROCHURE
6000 Meadows Rd, Suite 105
Lake Oswego, OR 97035
Phone: (503) 905-3100
Firm Website: www.humaninvesting.com
Access Website: https://access.humaninvesting.com
March 13, 2026
This Form ADV Part 2 brochure provides information about the Access by Human Investing advisory program (formerly
known as the “Rivermark Community Credit Union Advisory Program”) and the qualifications and business practices
of its sponsor, Human Investing, LLC. If you have any questions or to obtain additional information about the contents
of this brochure you may contact us by phone at (503) 905-3100 or by email to andrewg@humaninvesting.com.
Human Investing is a registered investment advisor with the United States Securities and Exchange Commission
(“SEC”). Registration of an investment advisor does not imply any level of skill or training. The information in this
brochure has not been approved or verified by the SEC or any state securities authority.
Additional information about Human Investing is available on the SEC’s website at www.adviserinfo.sec.gov. The
searchable IARD/CRD number for our firm is 133017.
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 1
ITEM 2
MATERIAL CHANGES
We have made the following material changes to this brochure since the previous annual amendment dated March
14, 2025:
•
•
•
Item 4 has been amended to reflect effective as of 1/31/2026, Peter Fisher is retired from Human Investing. Mr.
Fisher remains a minority shareholder and is a promoter for Human Investing, who only receives compensation
for referrals to Human Investing in the form of his share of the earnings of the firm. This promoter relationship
has been disclosed in Item 14.
Item 4 has been amended to reflect the sunsetting of the Charles Schwab Intelligent Institutional Portfolios
(“Schwab IIP”) program, removing language referencing this no longer available service.
Item 14 has been amended to reflect updates to the terms of our fee-splitting agreement with Rivermark CU.
We have also amended Item 14 to reflect changes in our data sharing policy for clients referred to Human
Investing from Rivermark CU.
In addition to the above material changes, this brochure has been amended throughout for purposes of providing
clients with increased clarity and transparency regarding our services, fees, and business practices. These changes
are not material.
We will update this brochure and summarize in this Item 2 any material changes with respect to our business in
accordance with applicable law. All current clients will receive a Summary of Material Changes to this and subsequent
brochures within 120 days of the close of our fiscal year and certain additional updates regarding changes with
respect to our firm and our business practices as they may occur. Updated information concerning these changes
will be provided to you free of charge. A Summary of Material Changes is also included within our brochure found
on the SEC’s website at www.adviserinfo.sec.gov. You can obtain additional information about our firm by searching
for us on the foregoing website by our firm name or by our unique IARD/CRD number (133017).
Currently, our brochure may be requested by contacting Andrew Gladhill at (503) 905-3100 or by email at
andrewg@humaninvesting.com.
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 2
ITEM 3
TABLE OF CONTENTS
Item 1 — Cover Page ................................................................................................................................1
Item 2 — Material Changes ......................................................................................................................2
Item 3 — Table of Contents .....................................................................................................................3
Item 4 — Advisory Business . ....................................................................................................................4
Item 5 — Fees and Compensation ............................................................................................................6
Item 6 — Performance-Based Fees and Side-By-Side Management ............................................................10
Item 7 — Types of Clients .........................................................................................................................10
Item 8 — Methods of Analysis, Investment Strategies and Risk of Loss .......................................................10
Item 9 — Disciplinary Information .............................................................................................................13
Item 10 — Other Financial Industry Activities and Affiliations .....................................................................13
Item 11 — Code of Ethics, Participation or Interest in Client Transactions and Personal Trading ..................14
Item 12 — Brokerage Practices ................................................................................................................15
Item 13 — Review of Accounts .................................................................................................................16
Item 14 — Client Referrals and Other Compensation .................................................................................17
Item 15 — Custody ..................................................................................................................................17
Item 16 — Investment Discretion ..............................................................................................................18
Item 17 — Voting Client Securities ............................................................................................................18
Item 18 — Financial Information...............................................................................................................19
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 3
objectives. You will be required to enter into one or
more written investment advisory agreements with
us prior to the commencement of an advisor-client
relationship and the delivery of any services. The
written advisory agreement will set forth the scope of
our services, our fees, and our respective rights and
obligations to each other. For more information about
our fees, please see Item 5 of this brochure.
A description of the advisory services available to you
under the Access Program is as follows:
ITEM 4
ADVISORY BUSINESS
A. Our Firm. Human Investing, LLC DBA Human
Investing (“Human Investing,” “firm,” “we,” “our,”
and “us”) is an Oregon limited liability company
registered as an investment advisor with the SEC,
which was founded in 2004. Our principal place of
business is located in Lake Oswego, Oregon. Andrew
Nelson is the CEO. The firm’s Chief Compliance
Officer is Andrew Gladhill. Will Kellar and Marc
Kadomatsu are also managing partners of the firm.
B & C. Our Services. The “Access by Human
Investing” advisory program (“Access” or “Access
Program”) offers clients the opportunity to engage
Human Investing for comprehensive financial
planning, ongoing investment management, and tax
consulting and compliance services that are tailored
to their (“you,” “your,” and “client”) unique financial
goals and needs. We utilize third party providers for
certain functionalities to best serve you, including but
not limited to tools to assist with: financial planning,
portfolio rebalancing, AI notetakers, etc.
Financial Planning Services: We offer financial
planning and financial plans which are tailored to
match the unique financial circumstances, goals,
and needs of each client. This approach includes a
team of credentialed experts to analyze and make
financial recommendations customized to your
unique financial objectives and needs. We are part of
the 5% of advisors that are true fiduciaries, receiving
no commissions for our advice. It is from the
financial plan where we make saving, investing, and
borrowing recommendations to our clients. The plan
we provide to you will contain a series of investment
recommendations that are designed to accomplish
your specific short and long term financial goals and
objectives. Our financial planning advice is typically
offered exclusively in conjunction with our investment
management services as a combined suite of wealth
management services intended to help our clients
manage their overall financial affairs.
Human Investing and Rivermark Community
Credit Union (“Rivermark CU”) have entered into
an arrangement under which Access Program
advisory services are made available to members
of Rivermark CU. Rivermark CU receives certain
compensation from Human Investing as a result of a
member’s independent decision to engage Human
Investing for Access Program services (please see
Item 14 of this brochure for details). Rivermark CU
members are never obligated to participate in the
Access Program. Human Investing may enter into
similar referral arrangements with additional credit
unions, banks, other financial institutions, and third
parties in the future. To the extent we should do so,
Human Investing will disclose to all referred clients in
writing the nature of the referral arrangement and any
related conflicts of interest.
A goals-based planning process is utilized to address
financial concerns including social security and
retirement planning, education planning, and
various other savings and investment goals. Where
applicable and requested by the client, we will
provide you with advice relating to your variable
annuity sub-accounts. Full details regarding the
scope of the financial planning services we will
provide to you and the frequency with which we will
review and update our recommendations to you are
set forth in a written investment advisory agreement
you will enter with Human Investing at the inception
of our relationship.
Prior to forming an investment advisor-client
relationship with you, Human Investing may offer you
a complimentary general consultation to discuss the
nature of its services and to determine how we may
best assist you in achieving your financial goals and
As described above, we provide these services
exclusively in conjunction with our rendering of
ongoing investment management services (described
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 4
below) to clients. Accordingly, we will use our
investment discretion to implement and monitor
the investments we recommend in the financial
plan within the client’s designated investment
accounts. Where the client’s financial plan
includes recommendations related to assets held
outside of the accounts designated for our ongoing
management and supervision, the client will make
all final investment decisions and will be responsible
for implementation and monitoring of all such “held
away” investments.
When engaging us for these services, you will
typically be required to grant us ongoing and
continuous discretionary authority to execute our
investment recommendations within your designated
accounts without obtaining your prior approval for
each specific transaction. This authority will include
the ability to hire (and fire) sub-advisors and third-
party money managers (collectively, “Independent
Managers”) to manage some or all of your account,
to reallocate your assets among the selected
Independent Managers, and to select the specific
investment models or strategies to be implemented
within your account managed by any Independent
Managers. For more information on the scope of our
discretionary authority, please see Item 16 of this
brochure. You are always able to place reasonable
restrictions on the management of your accounts by
Human Investing and any Independent Managers.
For example, you may restrict our ability to invest in
certain specific securities or industries.
Investment Management Services: We focus on
developing, managing, and supervising disciplined
investment portfolios prescribed to our clients
based on their unique financial circumstances,
investment objectives, goals, and needs. Most
clients who engage us for these services will receive
financial planning services recommendations on a
complimentary basis as part of their engagement.
The nature of our financial planning services is
described above.
For individual clients, the basis for our investment
management advice is their financial plan
recommendations. For institutional clients, the
recommended portfolios are a derivative of their
investment policy statement (“IPS”). We either help
the client build an IPS or we manage the investments
to an existing IPS, depending on the client’s
circumstances.
In general, we manage client accounts within the
program by implementing certain proprietary model
portfolios (“HI Investment Models”) that have been
designed by our firm to align with varying degrees of
client risk tolerance, ranging from a more aggressive
investment strategy to a more conservative approach.
The particular HI Investment Model(s) utilized to
manage your account will typically incorporate
a broadly diversified mix of low-cost index funds
and/or individual stock and bond strategies and
will depend on the client’s financial plan, IPS, risk
tolerance, and/or stated investment preferences
and restrictions. We will consult with you periodically
under the program to determine if there have been
any material changes to your investment goals
or needs and adjust your investment portfolio
accordingly, as appropriate.
We have partnered with Betterment, LLC
(“Betterment”), an independent SEC registered
investment advisor, to leverage their web-based
investment platform to implement our HI Investment
Models within client accounts in a secure digital
environment offering real time portfolio access to
clients. As part of the onboarding process, we will
recommend that you enter into a separate sub-
advisory agreement and brokerage relationship
agreement with Betterment and its affiliated SEC
registered broker-dealer, MTG, LLC doing business
as Betterment Securities (“Betterment Securities”),
Member of the Financial Industry Regulatory
Authority (“FINRA”) and the Securities Investors
Protection Corporation (“SIPC”). Upon establishment
of the sub-advisory and brokerage relationships with
Betterment, we will instruct Betterment as to the
specific HI Investment Models to be implemented
within your account via their digital platform.
Betterment, acting as a discretionary Independent
Manager and sub-advisor to your account, will
be responsible for all trading decisions and will
only invest your account in strict accordance with
the parameters we have set for the HI Investment
Model(s) to be implemented within your account.
Following the initial implementation of the desired
portfolio of investments, we will monitor the status
of your accounts at Betterment on an ongoing basis
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 5
and implement changes to your account as we
believe to be necessary and appropriate based on
your unique investment objectives and needs and
our fiduciary duty to you.
Fee Program are described in a separate Betterment
Wrap Fee Brochure available at
https://www.betterment.com/legal/form-adv-part-2.
A copy of the Betterment Wrap Fee Brochure shall be
provided to you by Betterment prior to or at the time
of your enrollment in the program. Human Investing
may recommend other wrap fee programs to clients
in the future.
Tax Consulting and Compliance Services: We are
licensed with the State of Oregon’s Board of Tax
Practitioners. Tax preparation and consulting services
(collectively, “Tax Services”) include the preparation
of client tax returns and/or consulting regarding the
client’s specific tax circumstances and needs. Some
tax planning, within the context of a financial plan, is
included within our service offering. Tax compliance
services (e.g., filing tax returns) as well as tax
consulting projects are billed separately and like our
financial planning services, will require gathering all
necessary documents and information from you. You
are never required to engage the firm or any of its
associated persons for Tax Services and may seek tax
preparation and consulting advice from any provider
of your choice.
Depending upon the cost of Betterment’s wrap fee,
the amount of portfolio activity in your account, and
the overall value of the services you receive from
Human Investing and Betterment under the program,
the wrap fee you will incur may or may not exceed the
aggregate costs of advisory, custodial, and brokerage
execution services if they were to be provided and
charged to you separately (i.e., an unbundled fee
arrangement). As a general matter, wrap fees are
relatively less expensive for actively traded accounts.
However, they may result in higher overall costs for
client accounts that experience little trading activity.
Clients are advised that unbundled fee arrangements
are available from other providers.
E. Assets Under Management. Human Investing
manages approximately $964,226,219 of client
assets on a discretionary basis and $1,259,935,556
client assets on a non-discretionary basis. Of the total
assets reflected above, approximately $771,550,280
of non-discretionary assets can be attributed to
retirement plans where Human Investing serves
as a fiduciary under section 3(38) of ERISA, and
$486,643,978 of non-discretionary assets can
be attributed to retirement plans where Human
Investing serves as a fiduciary under section 3(21) of
ERISA. The total amount of regulatory assets under
management for Human Investing is approximately
$2,224,161,775. These amounts were calculated as
of December 31, 2025.
D. Wrap Fee Programs. A wrap fee program
generally involves an investment account where
you are charged a single bundled or “wrap” fee for
investment advice, brokerage services, administrative
expenses, and other fees and expenses. Our
investment management services under the
Access Program are typically offered through the
“Betterment Wrap Fee Program” sponsored by
Betterment. Under this program, a portion of the
Account Fees you will incur will consist of a “wrap
fee” payable to Betterment. The wrap fee covers the
costs of Betterment’s investment advisory services
to the account (as sub-advisor), together with the
customary custodial fees and trade execution
costs incurred within your account. The costs of
Betterment’s wrap fee are included within the
Account Fees the client pays to Human Investing
for these services as described in Item 5 of this
brochure.
ITEM 5
FEES AND COMPENSATION
A. Our Fees.We are a “fee-only” investment advisor
and neither our firm, nor any of our associated
persons, accept commissions or any other form
of remuneration for the sale of any securities or
insurance products to clients. We act as your
Clients should note that Human Investing and
Betterment are independent of, not affiliated with,
sponsored, endorsed, or supervised by each other.
Human Investing’s ongoing role in managing client
accounts under the Betterment Wrap Fee Program is
described above in this Item 4. Additional terms and
conditions of participation in the Betterment Wrap
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 6
balance of the client’s account, excluding the value
of any cash balances. The wrap fee charged by
Betterment is typically offset by an adjustment to our
portion of the overall advisory fee.
Account Fees for accounts managed via our
arrangement with Betterment are calculated and
paid as follows:
fiduciary and will only recommend investments
to you when we believe them to be in your best
interests. The fees we charge for our services are set
forth in a written advisory agreement entered with
the client at the inception of our relationship. We may
negotiate fees with clients in certain circumstances.
Our fees may be amended prospectively from time to
time upon thirty (30) days’ prior written notice to the
client.
• Account Fees are assessed and paid quarterly in
arrears and pro-rated for partial periods.
• Account Fees accrue for the period beginning
one day before the end of the prior quarter and
ending two days prior to the end of the current
quarter.
• Account Fees are calculated pursuant to this
formula: [sum of the following for each day in the
preceding quarter: (the balance in the Account
at the end of the day, excluding cash balances) x
(advisory fee applicable on that day)]
• Account Fees will be paid first from cash or cash
equivalents, or if not available, by selling a portion
of the client’s holdings on the last business day of
the quarter to cover the accrued fee amount.
• Account Fees will be deducted from the client
Fees For Combined Financial Planning and
Investment Management Services: As reflected
above in Item 4, clients typically receive financial
planning services in conjunction with our rendering
of ongoing investment management services. In
these circumstances, we will charge you an annual
asset-based “Account Fee” which consists of (i) an
“Advisory Fee” payable to Human Investing which
covers the costs of our investment management
services to your account and (ii) for accounts
managed via our arrangement with Betterment, a
“Wrap Fee” (sometimes referred to as a platform
fee) payable to Betterment which covers the costs of
Betterment’s investment advice and the customary
custodial and trade execution costs incurred within
your account under the Betterment Wrap Fee
Program. The costs of any financial planning services
we provide you as an investment management client
are included within our Account Fees unless we
otherwise agree.
Our standard Account Fee schedule is reflected below.
account by Betterment three business days after
the transaction date, following settlement of the
resulting trade(s). The wrap fee portion of the
Account Fees will be retained by Betterment and
the balance (i.e., the Advisory Fee portion owed
to Human Investing) will be remitted to Human
Investing 2-3 weeks after the end of the quarter.
ANNUAL ACCOUNT FEE
VALUE OF ASSETS MANAGED
BY HUMAN INVESTING
Up to $500,000
1.25% (125 basis points)
$500,001-$2,000,000
1.00% (100 basis points)
$2,000,001-$5,000,000
0.85% (85 basis points)
You may add or withdraw assets to or from your
account with Betterment at any time, however, you
should consider that some or all of the investments
held for your account may be intended as long-
term investments, and unexpected or premature
liquidation of these holdings may impair the
achievement of your investment goals and objectives.
$5,000,001+
0.80% (80 basis points)
For avoidance of doubt, Betterment’s wrap fee is
separate and distinct from the Advisory Fee paid to
Human Investing, is absorbed within the Account
Fee, and is retained wholly by Betterment. As of the
date of this Brochure, Betterment charges clients a
wrap fee of 0.14% per annum of the average daily
Account fees at accounts not custodied at
Betterment (e.g., at Charles Schwab & Co, Inc.
or Fidelity Brokerage Services, LLC) are typically
billed quarterly in advance and are paid to Human
Investing via direct fee deduction from the client’s
account at the qualified custodian. Unless otherwise
agreed, we will rely on the market value of your
account as determined by the custodian of your
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 7
assets in calculating our advisory fees. Fees for the
initial period of services are based on the market
value of the client’s assets as of the date of the
deposit. Thereafter, such fees will be calculated
based upon the market value of your assets as of the
end of the prior quarter. We will pro-rate our asset-
based fees for any partial billing periods (based on
the number of days services were provided) and for
mid-period additions and withdrawals of capital to or
from your account (based on the transaction date).
Your custodian will independently send you an
account statement, typically monthly, but no less
than quarterly, identifying the amount of funds and
each security in your account at the end of the period
and setting forth all transactions in your account
during the period, including the amount of any fees
directly deducted from your account. Your custodian
is not responsible for verifying the accuracy of our
fee calculations. Therefore, we encourage you to
review the custodian’s account statements carefully
upon receipt. If you believe our fees have been
miscalculated or if there is any other issue with
your account, you should contact us immediately at
the phone number listed on the cover page of this
brochure.
Fees for stand-alone financial planning and Tax
Services are billed via traditional invoicing as
described above.
In some instances, and only with your prior written
consent, Human Investing may charge you hourly
fees of up to $300 per hour for certain projects, as
authorized in the IAA. These fees will be invoiced
to you and paid by check, wire transfer or ACH, or
debited directly from your nonqualified account at
the qualified custodian of your assets with 30 days
prior written notice or your approval. Hourly fees, if
any, are separate and distinct from the asset based
charges described above.
Fees for Tax Services: When you engage us for
Tax Services, fees will be determined based on
a combination of assets under management for
the client and the expected complexity of the Tax
Services. In the event we go over the expected hours
to complete a tax return, we will alert that we will
start billing an hourly rate for additional work. We will
typically charge you hourly fees at a rate of $300 per
hour. All fees will be set forth in a written agreement
executed by the client and Human Investing prior to
our performance of any Tax Services. All fees are due
upon presentation of our invoices and are payable to
us via check or other mutually agreed upon payment
method.
C. Additional Fees and Expenses. Separate and
in addition to the advisory fees payable to Human
Investing, you shall be solely responsible to bear the
costs of all internal management fees, advisory fees,
and other costs and expenses that may be charged
by mutual funds, ETFs, and other pooled investment
vehicles to their shareholders. Except for accounts
subject to wrap fees, you will also pay all usual and
customary transaction-based fees (brokerage fees
and commissions), custodial charges, wire transfer
fees, and other fees and taxes associated with
activity and holdings in your accounts. We do not
share in any portion of the foregoing additional fees
and expenses. To fully understand the total cost you
will incur when engaging our services, you should
review the prospectus of each mutual fund, ETF,
and/or other pooled investment vehicle in which you
participate and the contractual arrangement entered
with your Independent Manager(s) and custodian
(e.g., Betterment).
B. Direct Fee Deduction. Where authorized by
the client in writing, we will directly deduct our
advisory fees from your account at the qualified
custodian. Betterment will also direct deduct its
portion of the Account Fee from your account. Your
written authorization for direct fee deduction will be
contained in our written advisory agreement and/
or the account opening documentation of your
custodian (e.g., Betterment Securities). Payment
of these fees via direct fee deduction may result in
the liquidation of the client’s securities if there is
insufficient cash in the account.
D. Terminating Our Services. In the event we fail
to provide you with a copy of this brochure at least
forty-eight (48) hours in advance of your execution
of written investment advisory agreement with our
firm, you may terminate our services without penalty
within five (5) business days of entering into the
investment advisory agreement. Thereafter, either
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 8
receipt of additional fee-based compensation). You
are under no obligation, contractually or otherwise,
to complete the rollover. Moreover, if you do complete
the rollover, you are under no obligation to have the
assets in an IRA managed by our firm. Due to the
foregoing conflict of interest, when we make rollover
recommendations, we operate under a special rule
that requires us to act in your best interests and not
put our interests ahead of yours.
party may terminate an advisory relationship on
fifteen (15) days’ written notice. For asset-based fee
engagements, clients will pay Human Investing a pro-
rated fee based on the number of days services were
provided through the date of termination. Human
Investing will rebate clients on a pro-rata basis for
any unearned fees that were billed in advance as of
the date of termination. For hourly fee engagements,
clients will pay Human Investing for all earned but
unpaid hourly fees through the date of termination.
All such fees are due immediately upon termination.
Under this special rule’s provisions, we must:
• meet a professional standard of care when
making investment recommendations (give
prudent advice);
Termination policies related to the Betterment Wrap
Program are described in a separate Betterment
Wrap Fee Brochure available at https://www.
betterment.com/legal/form-adv-part-2.
• never put our financial interests ahead of yours
when making recommendations (give loyal
advice);
• avoid misleading statements about conflicts of
interest, fees, and investments;
• follow policies and procedures designed to ensure
that we give advice that is in your best interests;
• charge no more than a reasonable fee for our
E. Sale of Securities and/or Insurance
Products. Neither the firm, nor any of its associated
persons, accept any commissions for the sale of
any securities or insurance products. We act as a
fiduciary and will only recommend investments
to you when we believe them to be in your best
interests.
services; and
• give you basic information about conflicts of
interest.
Many employers permit former employees to keep
their retirement assets in their company plan. Also,
current employees can sometimes move assets out
of their company plan before they retire or change
jobs. In determining whether to complete the rollover
to an IRA, and to the extent the following options are
available, you should consider the costs and benefits
of a rollover.
Note that an employee will typically have four options
in this situation:
1. leaving the funds in your employer’s (former
employer’s) plan;
Rollover Recommendations. As part of our
investment advisory services to you, we may
recommend that you roll assets from your employer’s
retirement plan, such as a 401(k), 457, or ERISA
403(b) account (collectively, a “Plan Account”),
to an individual retirement account, such as a
SIMPLE IRA, SEP IRA, Traditional IRA, or Roth IRA
(collectively, an “IRA Account”) that we will manage
on your behalf. We may also recommend rollovers
from IRA Accounts to Plan Accounts, from Plan
Accounts to Plan Accounts, and from IRA Accounts
to IRA Accounts. When we provide any of the
foregoing rollover recommendations we are acting
as fiduciaries within the meaning of Title I of the
ERISA and/or the Internal Revenue Code (“IRC”),
as applicable, which are laws governing retirement
accounts.
2. moving the funds to a new employer’s retirement
plan;
3. cashing out and taking a taxable distribution from
the plan; or
4. rolling the funds into an IRA rollover account.
If you elect to roll the assets to an IRA that is subject
to our management, we will charge you an asset-
based fee as set forth in the advisory agreement
you executed with our firm. This creates a conflict
of interest because it creates a financial incentive
for our firm to recommend the rollover to you (i.e.,
Each of these options has positives and negatives.
Because of that, along with the importance of
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 9
understanding the differences between these types
of accounts, we will provide you with a written
explanation of the advantages and disadvantages of
both account types and the basis for our belief that
the rollover transaction we recommend is in your
best interests.
A. Methods of Analysis and Investment
Strategies. We construct portfolios based upon the
client’s financial plan, IPS (if applicable), and/or risk
tolerance. Client portfolios are typically constructed
using a diversified mix of some or all of the following
instruments: mutual funds, ETFs, individual stocks
and bonds, cash, and cash equivalents. We may also
advise clients on any assets held in their portfolio at
the time of our engagement and other investments
not listed above at the client’s specific request.
We may use some or all of the following methods of
analysis in providing investment advice to you:
ITEM 6
PERFORMANCE-BASED FEES AND SIDE-
BY-SIDE MANAGEMENT
We do not charge any performance-based fees for
our services or engage in side-by-side management
of accounts. Accordingly, this item is not applicable
to our firm.
ITEM 7
TYPES OF CLIENTS
Under the Access Program, we provide investment
advice to the following types of clients:
Fundamental Analysis: In using fundamental
analysis, we attempt to determine the intrinsic value
of target securities through a review of, among other
things, company specific financial disclosures, the
strength and track record of management personnel,
industry sector financial health, and at a macro level,
the overall direction of the economy at large. We
use this information as a basis to determine if such
securities are underpriced or overpriced relative to
current market prices and then to make a buy or sell
recommendation to you.
• Individuals, including high-net worth individuals;
• Trusts, estates, and charitable organizations; and
• Corporations and other business entities.
Because each client is unique, we encourage
involvement in the planning and processes involved
in the management of their accounts. Such
involvement does not have to be time consuming,
however it is our goal that clients remain informed
and have a sense of security about their investments.
Relying on this type of analysis leaves open the risk
that the price of a security may move along with
the overall direction of the market, irrespective of
the economic and financial factors which may have
indicated that an opposite movement would have
been expected. The main sources of information
we rely upon when researching and analyzing
securities using fundamental analysis include
research materials prepared by others, annual
reports, corporate rating services, prospectuses, and
company press releases.
As a firm, we value having a diverse client base
and ensuring that professional financial advice
remains reasonably accessible to clients from all
walks of life. For this reason, we do not impose
any minimum annual fee requirements or account
size requirements to open or maintain an advisory
relationship with our firm under the Access Program.
ITEM 8
METHODS OF ANALYSIS, INVESTMENT
STRATEGIES AND RISK OF LOSS
Asset Allocation: Rather than focusing on selecting
the particular securities or other assets to invest for
your account, we attempt to identify an appropriate
ratio of various types of investments (for example,
stocks, fixed income, and cash) suitable to your
investment goals, time horizon, and risk tolerance. A
risk of asset allocation is that you may not participate
in sharp increases in a particular security, industry,
or market sector. Another risk is that the ratio of
securities, fixed income, and cash will change over
time due to stock and market movements and, if not
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 10
corrected, will no longer be appropriate to meet with
your investment goals.
A risk in a long-term purchase strategy is that by
holding the security for this length of time, we may
not take advantage of short-term gains that could
be profitable to a client. Moreover, if our predictions
are incorrect, a security may decline sharply in value
before we make the recommendation to sell.
Short-term purchases: When utilizing this strategy,
we may suggest the purchase of securities with the
idea of selling them within one year of purchase. We
do this in an attempt to take advantage of conditions
that we believe will soon result in a price swing in the
securities we recommend for purchase.
Mutual Fund and ETF Selection and Analysis: We
evaluate and select mutual funds and ETFs based on
several factors which may include, without limitation,
(1) the experience and track record of the underlying
portfolio manager(s), (2) the performance of the fund
over time and through various market conditions;
(3) expected market conditions that might impact
the underlying holdings of the fund or applicable
market sector; and (4) whether and to what extent
the underlying holdings of the fund overlap with other
assets held in your account. We also monitor the
fund in an attempt to determine if it is continuing to
follow its stated investment strategy.
A short-term purchase strategy poses risks should
the anticipated price swing not materialize; we
are then left with the option of having a long-term
investment in a security that was designed to be a
short-term purchase, or potentially taking a loss. In
addition, this strategy involves more frequent trading
than does a longer-term strategy and will result in
increased brokerage and other transaction-related
costs, as well as less favorable tax treatment of short
term capital gains.
A risk of this form of analysis is that, as in all
securities investments, past performance does not
guarantee future results. A fund manager’s past
track record of success cannot be relied upon as a
predictor of success in the future. In addition, the
underlying holdings of the fund are determined
by independent fund managers and may change
overtime without advance warning, creating the
potential for overlap with other investments held in
your account. This increase in the correlation of your
holdings will increase the risk of loss where the value
of any overlapping holdings should decrease. There
is also a risk that a manager may deviate from the
stated investment mandate or strategy of the fund,
which could make the holding(s) less suitable for the
client’s portfolio.
We typically use the following investment strategies in
managing client accounts:
B. We will use our best judgment and good faith
efforts in rendering services to each client. We cannot
guarantee any level of investment performance or
that any investment will be profitable over time.
Not every investment decision or recommendation
made by us will be profitable. Investing in securities
involves risk of loss that clients should be prepared
to bear. Clients assume all market risk involved in
the investment of their account and understand that
investment decisions made for their account are
subject to market, currency, economic, political, and
business risks.
It is the responsibility of each client to provide us with
complete, accurate information and to notify us in a
timely manner of any changes in the client’s financial
circumstances or goals.
Long-term Purchases: We may recommend a long
term “buy and hold” approach to investing client
assets. In this type of investment strategy, we suggest
the purchase of securities with the idea of holding
them in a portfolio for a year or longer. Typically,
we employ this strategy when (1) we believe the
securities to be currently undervalued, and/or (2)
we want the portfolio to have exposure to a particular
asset class over time, regardless of the current
projection for this class.
C. Summary of Investment Risks. While all
investing involves risks and losses can and will occur,
we generally recommend a broad and diversified
allocation of securities and other investments
intended to reduce the specific risks associated
with a concentrated or undiversified portfolio.
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 11
Nonetheless, you should consider the following
high-level summary of investment risks. This list is
not intended to be an exhaustive description
of all risks you may encounter in engaging our
firm for advisory services. We encourage you
to inquire with us frequently about the risks
related to any investments in your account.
Market Risk: The value of your portfolio may
decrease if the value of an individual company or
multiple companies in the portfolio decreases or
if our belief about a company’s intrinsic worth is
incorrect. Further, regardless of how well individual
companies perform, the value of your portfolio could
also decrease if there are deteriorating economic or
market conditions. It is important to understand that
the value of your investment may fall, sometimes
sharply, in response to changes in the market, and
you could lose money. Investment risks include price
risk as may be observed by a drop in a security’s
price due to company specific events (e.g., earnings
disappointment or downgrade in the rating of a bond)
or general market risk (e.g., such as a “bear” market
when stock values fall in general). For fixed-income
securities, a period of rising interest rates could erode
the value of a bond since bond values generally fall
as bond yields go up. Past performance is not a
guarantee of future returns.
Risk of Loss: Securities investments are not
guaranteed, and you may lose money on your
investments. As with any investment manager
that invests in common stocks and other equity
securities, our investment recommendations are
subject to market risk—the possibility that securities
prices will decline over short or extended periods
of time. As a result, the value of your account(s)
will fluctuate with the market, and you could lose
money over short or long periods of time. You should
recognize whenever you determine to invest in the
securities markets your entire investment is at risk.
Clients should not invest money if they are unable to
bear the risk of total loss of their investments.
Risks Related to Analysis Methods: Our analysis
of securities relies in part on the assumption that
the issuers whose securities we recommend for
purchase and sale, the rating agencies that review
these securities, and other publicly-available sources
of information about these securities, are providing
accurate and unbiased data. While we are alert
to indications that data may be incorrect, there is
always a risk that our analysis may be compromised
by inaccurate or misleading information.
Economic Risk: The prevailing economic environment
is important to the health of all businesses. Some
companies, however, are more sensitive to changes
in the domestic or global economy than others.
These types of companies are often referred to
as cyclical businesses. Countries in which a large
portion of businesses are in cyclical industries
are thus also very economically sensitive and
carry a higher amount of economic risk. If an
investment is issued by a party located in a country
that experiences wide swings from an economic
standpoint or in situations where certain elements
of an investment instrument are hinged on dealings
in such countries, the investment instrument will
generally be subject to a higher level of economic
risk.
Financial Risk: Financial risk is represented by
internal disruptions within an investment or the
issuer of an investment that can lead to unfavorable
performance of the investment. Examples of
financial risk can be found in cases like Enron or
many of the “dot com” companies that were caught
up in a period of extraordinary market valuations
that were not based on solid financial footings of the
companies.
Cybersecurity Risk: We rely on the use of various
electronic technologies to conduct our investment
advisory business and are therefore susceptible to
operational, information security, and related risks,
including risks of unintentional cyber incidents and
deliberate cyber-attacks. Cyber-attacks include, but
are not limited to, gaining unauthorized access to
digital systems (e.g., through “hacking” or malicious
software coding) for purposes of corrupting data,
or causing operational disruption, as well as denial-
of-service attacks on websites. Cyber incidents
may cause disruptions and impact on our business
operations, potentially resulting in financial losses,
interference with a client’s ability to value their
investments, impediments to trading, violations of
applicable privacy and other laws, regulatory fines,
penalties, reputational damage, reimbursement or
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 12
other compensation costs, or additional compliance
costs. While the firm and its most significant
counterparties and vendors have established
business continuity plans and risk management
systems to help mitigate cyber incidents, there are
inherent limitations in such plans and systems that
are inherently outside of our control.
ITEM 9
DISCIPLINARY INFORMATION
We are required to disclose all material facts
regarding any legal or disciplinary event that would
be material to your evaluation of our firm or the
integrity of our management. We have no information
to disclose applicable to this item.
ITEM 10
OTHER FINANCIAL INDUSTRY
ACTIVITIES AND AFFILIATIONS
A. Human Investing and its associated persons are
not registered and do not have any application(s)
pending to register as a broker-dealer or as a
registered representative of any broker-dealer.
Pandemic Risk: Large-scale outbreaks of infectious
disease can greatly increase morbidity and mortality
over a wide geographic area, crossing international
boundaries, and causing significant economic,
social, and political disruption. It is difficult to
predict the long-term impact of such events
because they are dependent on a variety of factors
including the global response of regulators and
governments to address and mitigate the worldwide
effects of such events. Workforce reductions, travel
restrictions, governmental responses and policies
and macroeconomic factors may negatively impact
investment returns.
B. Human Investing and its associated persons are
not registered and do not have any application(s)
pending to register as a future commissions
merchant, commodity pool operator, commodity
trading advisor, or as a representative of any of the
foregoing.
C. Human Investing and its associated persons do
not receive any commissions or any other forms of
compensation in connection with the sale of any
securities or insurance products to clients.
Securities Transactions at the Direction of Clients:
All assets are held at an independent qualified
custodian in your name. You will typically maintain
the concurrent ability to self-direct transactions
within your account. We are not responsible for the
consequences, costs, and fees generated by your
self-directed investment transactions or transactions
you instruct us to implement on your behalf where
we have advised you that such transactions are not
in your best interests.
Rivermark CU refers its members to Human Investing
for investment advisory services under the Access
Program. Relative to other advisory clients of Human
Investing, Rivermark CU members do not pay any
increased fees or costs to Human Investing as a
result of their referral by Rivermark CU to the Access
Program. Additional details regarding the revenue
sharing agreement between our firm and Rivermark
CU are disclosed in Item 14 of this brochure.
Human Investing has a relationship with DPL
Financial Partners, LLC (“DPL”), a third-party
insurance platform sponsor, through which Human
Investing advises on and makes available to its
clients certain fee-based insurance and securities
products, including variable annuity sub-accounts.
Under this arrangement, DPL Partners pays advisory
Interim Changes in Client Risk Tolerance and
Financial Outlook: The particular investments
recommended by our firm are based solely upon the
investment objectives and financial circumstances
disclosed to us by the client. While we strive to
meet with clients at regular intervals (at least
annually, unless otherwise agreed, either in person,
telephonically, or by electronic means) to discuss
any changes in the client’s financial circumstances,
the lack of constant and continuous communication
presents a risk insofar as your liquidity, net worth,
risk tolerance and/or investment goals could
change abruptly, with no advance notice to our firm,
resulting in a mis-aligned investment portfolio and
the potential for losses or other negative financial
consequences.
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 13
fees to Human Investing on account of the advisory
services Human Investing provides to its advisory
clients. The fees paid to Human Investing under this
arrangement consist of asset-based fees in line with
its standard Account Fee schedule set forth in Item 5
of this brochure. For the avoidance of doubt, Human
Investing and its associated persons do not receive
commissions on the sale of any insurance products
or securities products.
trades for proprietary accounts along with trades for
our clients’ accounts. Alternatively, we may process
trades in proprietary accounts after completing all
trades in those securities in client accounts. In some
cases, we may buy or sell securities for our own
accounts for reasons not related to the strategies
deployed on behalf of our clients. Notwithstanding
the foregoing, clients should note that our firm does
not have the ability to exercise any influence over the
timing of orders processed through Betterment.
In summary, our practice of buying and selling for
Proprietary Accounts the same securities that we buy
or sell for client accounts is restricted by the following
controls:
• We are always required to uphold our fiduciary
duty to our clients;
• We are prohibited from misusing information
about our clients’ securities holdings or
transactions to gain any undue advantage for
ourselves or others;
ITEM 11
CODE OF ETHICS, PARTICIPATION OR
INTEREST IN CLIENT TRANSACTIONS,
AND PERSONAL TRADING
A. Our Code of Ethics. Human Investing has
adopted a Code of Ethics which all employees are
required to follow. The Code of Ethics outlines proper
conduct related to all services provided to our clients.
Prompt reporting of internal violations is mandatory.
Our Chief Compliance Officer periodically evaluates
employee performance to ensure compliance with
the Code of Ethics. A copy of the Code of Ethics is
available to any client upon request.
• We are prohibited from buying or selling any
security that we are currently recommending
for client accounts, unless we participate in an
aggregated trade with clients or place our orders
after client orders have been executed; and
• We are required to periodically report our
securities holdings and transactions to the firm’s
Chief Compliance Officer, who must review those
reports for improper trades.
B-D. Material/Proprietary Interests in
Securities Recommended to Clients. Our
firm and our associated persons do not have any
proprietary or material interests in or any role in the
management of any companies or investments that
we recommend to our clients.
We will disclose to clients material conflicts which
could reasonably be expected to impair the rendering
of unbiased and objective advice.
Personal Trading; Participation or Interest in
Client Transactions. Human Investing and/or its
associated persons may manage accounts which
belong either to themselves, individually, or to their
family or their affiliates (collectively, “Proprietary
Accounts”) while simultaneously managing client
accounts. Proprietary Accounts may buy and sell
some the same securities as we buy or sell for client
accounts. This practice creates an actual conflict
of interest with our clients insofar as our firm and/
or our associated persons may have a financial
incentive to trade in securities for Proprietary
Accounts in advance of or opposite to transactions in
the same securities for client accounts. To address
this conflict, our general policy is to aggregate any
Accounts Managed at Betterment. Where
your account is managed via Betterment’s
platform, Betterment’s automated trading system
automatically reviews all accounts (including both
client accounts and accounts owned by Human
Investing and/or its associated persons) for
rebalancing opportunities. Where the holdings of
any account drift outside certain pre-determined
limits, Betterment’s system will autonomously place
orders to rebalance the account. Rebalancing trades
may also be placed by Betterment to account for
deposits and withdrawals of funds, changes made
by Human Investing to its proprietary HI Investment
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 14
Models, and/or Human Investing selecting different
HI Investment Models for implementation in a
client’s account. Our firm does not have the ability
to exercise any influence over the timing of orders
processed through Betterment.
consideration the full range of the recommended
broker-dealer’s services. Some of the factors we may
consider when evaluating a broker-dealer for best
execution include, without limitation, the broker-
dealer’s:
• transaction costs;
• facilities, reliability, and financial responsibility;
• ability to effect transactions, particularly with
regard to such aspects as timing, order size, and
the speed of order execution;
• research and related brokerage services provided;
and
• any other factors the firm considers to be
relevant.
ITEM 12
BROKERAGE PRACTICES
A. Recommendation of Broker-Dealers; Best
Execution; Directed Brokerage; Soft Dollar
Practices. When you engage us for investment
management services under the Access Program, we
will generally recommend that you separately engage
the sub-advisory services of Betterment and the
custodial and trade execution services of its affiliated
broker-dealer, Betterment Securities (Member
FINRA/SIPC) as part of your participation in the
Betterment Wrap Fee Program. We do not open
these accounts for you, although we may assist you
in completing the related account opening paperwork
required by Betterment and Betterment Securities. If
you do not wish to place your assets with Betterment,
then we cannot manage your account on the
Betterment platform.
Where you elect to engage a custodian other than the
custodian we recommend for custody and execution
of transactions (i.e., Betterment Securities), you
are advised that we may be unable to seek best
execution of your transactions and your commission
costs may be higher than those experienced by
clients who elect to utilize our recommended
custodian. This is known as client directed brokerage.
For example, in a client directed brokerage account,
you may pay higher brokerage commissions and/
or receive less favorable prices on the underlying
securities purchased or sold for your account
because we may not be able to aggregate your order
with the orders of other clients. In addition, where
you direct brokerage, we may place orders for your
transactions after we place transactions for clients
using our recommended custodian. We reserve
the right to reject your request to use a particular
custodian other than the recommended custodian
if such selection would frustrate our management of
your account, or for any other reason.
If you agree to engage their services, Betterment
Securities will hold your assets in a brokerage
account held in your name and buy and sell
securities automatically as directed by Betterment
according to the HI Investment Model(s) we select
for your account. As described in Item 5, the
Account Fee charged by Human Investing for its
investment management services covers the costs
of Betterment’s wrap fee of 0.14% per annum of the
assets managed via their platform, resulting in no
additional costs to you.
“Soft dollar” arrangements refer to the practice of
directing a certain volume of securities transactions
(and their resulting trading commissions) to a
particular broker-dealer in exchange for the receipt
of certain ancillary benefits (such as proprietary
investment research) by an investment advisor.
Human Investing does not maintain any soft dollar
arrangements with any broker-dealers and does not
intend to enter into any such arrangements in the
future.
In recommending broker-dealers to clients, we
have an obligation to seek the “best execution” of
transactions for client accounts. This duty requires
us to seek to execute securities transactions for
clients such that the total costs or proceeds in
each transaction are the most favorable under the
circumstances. The determinative factor in the
analysis of best execution is not the lowest possible
commission cost, but whether the transaction
represents the best qualitative execution, taking into
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 15
already in the portfolio, taking into consideration
the tax impacts of such transactions. In the event
of enough deviation from model targets to trigger
a rebalance, the account will be rebalanced as
determined by an algorithm-based trading system.
All trades are processed automatically using
Betterment’s automated technology. Human
Investing and its clients are not able to affect
specific transactions through Betterment’s platform.
Accordingly, clients wishing to direct the specific time
of day to buy or sell securities should not enroll in the
Betterment Wrap Fee Program. Transactions do not
generally occur during the first 30 minutes and final
30 minutes of the trading day.
Human Investing may suspend trading for particular
accounts on the Betterment platform. No trades will
occur in these accounts until specified otherwise by
Human Investing.
Notwithstanding the foregoing, the broker-dealers we
recommend to clients (e.g., Betterment Securities)
provide us with certain services and benefits,
either free of charge or at a discount, in connection
with our custodial relationships. Examples of the
services and benefits we receive may include
access to a dedicated trading desk; trading and
client relationship management software; enhanced
reporting capabilities; the ability to directly deduct
fees from client accounts; access to aggregated
trading; and admission to industry seminars and
events. Many of these services and benefits assist
in managing client accounts, while others assist us
in managing our overall business enterprise. While
these benefits do not materially affect the investment
advice we provide to clients, clients should be aware
that our receipt of these services and benefits may
indirectly influence our choice to recommend certain
broker-dealers to clients. We address this conflict
of interest by ensuring that our clients receive best
execution from the broker-dealers we recommend.
B. Trade Aggregation. Human Investing is
authorized in its discretion to aggregate purchases,
sales, and other transactions made for client
accounts with the purchases, sales and other
transactions in the same or similar securities/
instruments for the accounts of other clients of
Human Investing. When transactions are aggregated,
the actual prices applicable to the aggregated
transactions will be averaged, and your account
will be deemed to have purchased or sold its
proportionate share of the securities/instruments
involved at the average price so obtained. In
conformity with applicable law, Human Investing will
direct their custodians to send confirmations of all
transactions effected in client accounts to the client’s
address of record.
ITEM 13
REVIEW OF ACCOUNTS
A. Account Reviews. Client accounts are typically
reviewed periodically by the investment advisor
representative who is primarily responsible for
managing the client’s assets. However, individuals
conducting reviews may vary from time to time,
as personnel join or leave our firm. The frequency
of reviews is determined based on each client’s
investment objectives and investment profile.
Accounts are also systematically checked on a daily
basis by the Betterment platform and rebalanced
automatically if their holdings drift outside certain
pre-determined tolerances set by Betterment. In
addition, Human Investing typically performs an
overall assessment of each client account on at least
an annual basis.
Human Investing encourages clients to review their
financial plan and to meet with their advisor annually
(at a minimum) to discuss potential changes to their
financial plan. During this meeting, we may request
that clients complete a risk tolerance questionnaire.
B. More Frequent Reviews. More frequent
reviews of client accounts may be triggered by
a change in a client’s investment objectives, tax
For accounts managed via the Betterment platform,
trades are processed automatically by Betterment
based on the HI Investment Model assigned to your
account by Human Investing and may be combined
with trades for the accounts of other clients. Inflows
or outflows of funds will be utilized to try and bring
the account closer to the targets built into the
selected HI Investment Model(s). Absent inflows or
outflows of capital, Betterment may rebalance the
account by buying and selling securities which are
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 16
considerations, large deposits or withdrawals, large
sales or purchases, loss in confidence of corporate
management and objectives, and/or changes in the
macro-economic climate.
C. Reporting. Clients will receive account
statements directly from the custodian of their
account(s) generally on a monthly basis, but no less
than quarterly, in paper and/or electronic formats.
providing advisory, custodial, and trade execution
services under the Betterment Wrap Fee Program.
These fees are included in the Account Fees detailed
in Item 5, and do not result in any increased costs
relative to other advisory clients of Human Investing.
We do not receive compensation from Betterment
or its affiliates in exchange for requiring that clients
engage their sub-advisory, brokerage, and custodial
services in order to participate in the Access
Program.
ITEM 14
CLIENT REFERRALS AND OTHER
COMPENSATION
As described in Item 4, Rivermark CU refers its
members to Human Investing for investment
advisory services offered under the Access Program.
In exchange for its referral of members, Human
Investing has entered into a fee-splitting arrangement
with Rivermark CU pursuant to the schedule below:
Clients are advised that Human Investing pays
bonus compensation to its investment advisor
representatives based on the referral and/or
servicing of new client accounts. This arrangement
creates a conflict of interest since our investment
advisor representatives have a financial incentive to
refer new clients to the firm and to encourage the
deposit and/or maintenance of funds and securities
in accounts managed by Human Investing. The
firm and its investment advisor representatives are
fiduciaries and will only provide advice to you that we
believe to be in your best interests.
TOTAL ASSET SIZE OF CU MEMBERS
REVENUE SHARE (FLAT % FOR
ALL REVENUE)
Up to $100,000,000
20.00%
$100,000,001-$150,000,000
22.50%
$150,000,001+
25.00%
Human Investing engages one or more promoters
who refer prospective clients. Such promoters are
compensated indirectly through their ownership
interest in the firm and therefore benefit financially
from advisory fees paid by referred clients. This
arrangement creates a conflict of interest because
the promoter has an incentive to recommend Human
Investing. Clients are under no obligation to engage
our firm as a result of such referrals.
As of the date of this brochure, we have no
other arrangements, written or oral, in which we
compensate others or are compensated by others for
client referrals.
While referred Rivermark CU members do not pay
any increased fees or costs to Human Investing
relative to other participants in the Access Program
as a result of their referral by Rivermark CU, such
clients are advised that the foregoing revenue
sharing arrangement creates a financial incentive for
Rivermark CU to recommend the Access Program to
its members.
Human Investing and Rivermark CU may share data
regarding clients referred to Human Investing from
Rivermark CU. Human Investing will not share your
data with Rivermark CU if you are not a referral from
Rivermark CU.
As described in Item 5, Betterment charges a
0.14% per annum wrap fee for all assets under
management on their platform in exchange for
ITEM 15
CUSTODY
All client funds and securities on which we advise
are held in accounts titled in the client’s name
maintained by an independent qualified custodian
(typically, Betterment Securities). For Access
Program clients receiving ongoing investment
management services, the custodian will be
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 17
authorized to execute trades within the client’s
account upon our instructions (or the instructions
of the Independent Manager, typically, Betterment),
acting within the scope of the authority granted in our
written advisory agreement with the client and the
custodian’s account opening documentation.
fire Independent Managers to manage some or all of
the client’s account, to reallocate client assets among
the selected Independent Managers, and to select
the specific investment models or strategies to be
implemented within the client’s account managed
by any Independent Managers. Clients grant the
foregoing authority to Human Investing in our written
investment advisory agreement and/or the account
opening documentation of their custodian.
ITEM 17
VOTING CLIENT SECURITIES
While we may receive informational copies of proxy
statements and annual reports, unless specifically
directed otherwise in writing by the client, Human
Investing is not authorized to receive and vote proxies
on issues held in the account or receive annual
reports.
Where we directly debit our advisory fees from your
account held at the custodian, the custodian will
independently send you an account statement
at least quarterly identifying the amount of funds
and each security in your account at the end of
the period and setting forth all transactions in
your account during the period, including the
amount of any fees paid to us. Your custodian is
not responsible for verifying the accuracy of our
fee calculations. Therefore, we encourage you to
review the Custodian’s account statements carefully
upon receipt. If you believe our fees have been
miscalculated or if you have any other questions
related to your account, you should contact us
immediately at the phone number listed on the cover
page of this brochure.
Certain clients may execute standing letters of
authorization (“SLOAs”) granting Human Investing
the ability to disburse certain funds on behalf of the
client. Where a client has executed a SLOA, Human
Investing follows the guidance set forth in the SEC’s
no-action letter to the Investment Adviser Association
dated February 21, 2017.
Human Investing has engaged an independent
third-party service provider, Broadridge Financial
Solutions, Inc. (“BFS”), to monitor and file securities
claims class action litigation paperwork with claims
administrators on behalf of our firm’s investment
management services clients. Human Investing does
not receive any fees or remuneration in connection
with this service, nor does it receive any fees from the
third-party provider(s). BFS earns a fee based on a
flat percentage (typically 20%) of all claims it collects
on behalf of Human Investing’s clients. This fee is
collected and retained by BFS out of the claims paid
by the claim administrator.
Clients are advised that it may be necessary to share
client information, such as your name and account
number, with BFS in connection with this service. All
clients who engage Human Investing for investment
management services are automatically enrolled in
this service unless they elect to opt-out. You may
opt-out of this service at any time by notifying us in
writing. If a client opts out, Human Investing does
not have an obligation to advise or take any action on
behalf of a client with regard to class action litigation
involving investments held in or formerly held in
a client’s account. We have the right to change
the provider of this service at any time in our sole
ITEM 16
INVESTMENT DISCRETION
Except as otherwise agreed, clients grant us
ongoing and continuous discretionary authority to
execute investment recommendations within their
designated accounts without obtaining the client’s
prior approval for each specific transaction. Under
this discretionary authority, clients allow us to
purchase and sell securities and other instruments
in their account(s), arrange for delivery and payment
in connection with the foregoing, and otherwise
act on their behalf in most matters necessary or
incidental to the handling of the account, which
includes monitoring of certain assets. This authority
includes the ability of Human Investing to hire and
ACCESS BY HUMAN INVESTING ADVISORY PROGRAM FORM ADV 2A • 18
discretion. If we do so, we will notify you and send
you another opt-out election form.
Because we are providing this service through BFS,
we no longer monitor class action suits or process
claim forms on your behalf (whether or not you
participate in the service BFS provides). We are
not responsible or liable for: (a) any assistance we
provide to BFS concerning monitoring or processing
class action claims or (b) any act or omission by BFS
in monitoring or processing such claims.
ITEM 18
FINANCIAL INFORMATION
A. Human Investing does not require prepayment
of more than $1,200 in fees six or more months in
advance, therefore, we have nothing to disclose that
is applicable to this item.
B. As mentioned in Item 16 above, we have
discretionary authority over some client funds. As we
have no financial commitments which would impair
our ability to meet the contractual and fiduciary
commitments to our clients, we have nothing to
disclose that is applicable to this item.
C. Human Investing has never been the subject of
any bankruptcy proceedings.
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