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FORM ADV PART 2A – FIRM BROCHURE
Item 1 – Cover Page
Level Four Advisory Services, LLC
12400 Coit Road, Suite 700
Dallas, TX 75251
866-834-1040
http://www.levelfouradvisors.com
Date of Brochure: September 12, 2025
This brochure provides information about the qualifications and investment advisory business practices of Level Four
Advisory Services, LLC. If you have any questions about the contents of this brochure, please contact us at
866-834-1040. The information in this brochure has not been approved or verified by the United States Securities and
Exchange Commission (SEC) or by any state securities authority.
Additional information about our investment advisory business is also available on the Internet at
www.adviserinfo.sec.gov. You can view our information on this website by searching for “Level Four Advisory Services,
LLC.” You can also search using the Firm’s CRD number. The CRD number for the Firm is 134086.
Registration as an investment adviser does not imply a certain level of skill or training.
Item 2 – Material Changes
Since filing the firm’s most recent amendment to this brochure dated March 29, 2025, we have made the following
updates:
Item 5 – Fees and Compensation. This section was updated to disclose new product offerings by the firm.
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss. This section was updated to include disclosure
of risks associated foreign exchange and private funds.
Item 12 – Brokerage Practices. This section was updated to provide information regarding a particular international
book of business recently acquired by the firm.
We will ensure that you receive a summary of material changes, if any, to this and subsequent disclosure brochures
within 120 days after our fiscal year ends. Our fiscal year ends on December 31, so you will receive the summary of
material changes, if any, no later than April 30 each year. At that time, we will also offer a copy of the most current
disclosure brochure. We may also provide other ongoing disclosure information about material changes as
necessary.
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Item 3 – Table of Contents
Item 2 – Material Changes .......................................................................................................................................... 2
Item 3 – Table of Contents .......................................................................................................................................... 3
Item 4 – Advisory Business ......................................................................................................................................... 5
Introduction ................................................................................................................................................................................ 5
Client Assets Managed by LFAS ............................................................................................................................................... 5
Tailor Advisory Services to Individual Needs of Clients ............................................................................................................. 5
General Description of Primary Advisory Services..................................................................................................................... 6
Types of Investments ................................................................................................................................................................. 6
Participation in Wrap-Fee and Non-Wrap Fee Programs ........................................................................................................... 7
Administrative Services Provided by SS&C Black Diamond Wealth Platform ............................................................................ 7
Item 5 – Fees and Compensation ............................................................................................................................... 7
Financial Planning Services ............................................................................................................................................. 7
1.
2.
Asset Management .......................................................................................................................................................... 9
Managed Assets Program ......................................................................................................................................................... 9
Participant Asset Management Program ................................................................................................................................. 10
ICA Platform Program .............................................................................................................................................................. 10
RJA Managed Programs .......................................................................................................................................................... 11
Mutual Fund/Exchange Traded Fund (“ETF”) Managed Accounts .......................................................................................... 12
Raymond James sponsored Wrap Account Fees: ................................................................................................................... 13
Schwab Management Account Marketplace Program ............................................................................................................. 13
Donor Advised Funds .............................................................................................................................................................. 14
3.
Retirement Plan Services............................................................................................................................................... 14
Discretionary Management Services ....................................................................................................................................... 14
Consulting Services ................................................................................................................................................................. 15
Administrative Services ............................................................................................................................................................ 16
Fee Information ........................................................................................................................................................................ 17
Unaffiliated Third-Party Money Managers ...................................................................................................................... 18
4.
5.
Other Types of Fees or Expenses ................................................................................................................................. 19
Margin Loans ........................................................................................................................................................................... 20
Sale of Commissionable Securities ................................................................................................................................ 21
6.
Item 6 – Performance-Based Fees and Side-By-Side Management ........................................................................ 21
Item 7 – Types of Clients ........................................................................................................................................... 21
Minimum Investment Amounts Required ................................................................................................................................. 21
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss .................................................................... 22
Risks ........................................................................................................................................................................................ 22
Item 9 – Disciplinary Information ............................................................................................................................... 31
Item 10 – Other Financial Industry Activities and Affiliations..................................................................................... 31
Other Business Activities ......................................................................................................................................................... 31
Level Four Financial Service, LLC ........................................................................................................................................... 31
Level Four Business Solutions, LLC ........................................................................................................................................ 31
Accounting Services ................................................................................................................................................................ 32
Other Registered Investment Advisory Services ...................................................................................................................... 32
Insurance Activities .................................................................................................................................................................. 32
Carr, Riggs & Ingram, L.L.C. .................................................................................................................................................... 32
Third-Party Money Managers .................................................................................................................................................. 33
Securities Backed Lines of Credit ............................................................................................................................................ 33
Item 11 – Code of Ethics, Participation in Client Transactions and Personal Trading .............................................. 34
Code of Ethics Summary ......................................................................................................................................................... 34
Affiliate and Employee Personal Securities Transactions Disclosure ...................................................................................... 35
Item 12 – Brokerage Practices .................................................................................................................................. 35
Transition Assistance ............................................................................................................................................................... 39
Schwab Advisor Services™ and Fidelity Brokerage Services, LLC clearing relationships ............................................... 39
Trade Away Services/Directed Brokerage ............................................................................................................................... 40
Broker-Dealer Selection Process ............................................................................................................................................. 41
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Research and Other Soft Dollar Benefits ................................................................................................................................. 41
Aggregation of Client Orders-Block Trading Policy .................................................................................................................. 42
Trade Errors ............................................................................................................................................................................. 42
Item 13 – Review of Accounts ................................................................................................................................... 43
Account Reviews and Reviewers ............................................................................................................................................. 43
Statements and Reports .......................................................................................................................................................... 43
Item 14 – Client Referrals and Other Compensation ................................................................................................ 43
Item 15 – Custody ...................................................................................................................................................... 45
Item 16 – Investment Discretion ................................................................................................................................ 45
Item 17 – Voting Client Securities ............................................................................................................................. 46
Item 18 – Financial Information ................................................................................................................................. 46
CUSTOMER PRIVACY POLICY ............................................................................................................................... 47
BUSINESS CONTINUITY PLAN DISCLOSURE ...................................................................................................... 51
Firm-Only Disruptions .............................................................................................................................................................. 51
Disruptions that Affect a Single Building .................................................................................................................................. 51
Disruptions that Affect the Entire City or Business District ....................................................................................................... 51
Disruptions that Affect the Entire North Texas Region ............................................................................................................. 51
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Item 4 – Advisory Business
Introduction
Level Four Advisory Services, LLC, (referred to as “LFAS”, the “Firm”, “us” and “we” in this Disclosure Brochure), is an
investment adviser registered with the United States Securities and Exchange Commission (“SEC”) and is a Limited
Liability Company formed under the laws of the State of Texas.
The Firm has been registered as an investment adviser since July 2005.
•
The Firm is owned and controlled by Level Four Group. Level Four Group is a holding company and the 100%
•
owner of LFAS. Level Four Group is owned and operated by Carr, Riggs & Ingram Capital, LLC, a Delaware
limited liability company. Carr, Riggs & Ingram Capital, LLC is 100% owned by Carr, Riggs & Ingram, L.L.C., an
Alabama limited liability company. No individuals own more than 25% of Carr, Riggs & Ingram, LLC.
• We provide fee-only investment advisory services through LFAS. The nature and extent of the specific services
provided to clients, including you, will always depend on each client’s financial status, objectives and needs,
time horizons, concerns, expectations and risk tolerance.
LFAS Advisory Representatives and LFAS branch offices may use marketing names or other names that are
•
held out to the public. Such names are known as “doing business as” names. These “doing business as”
names are marketing names approved for LFAS Advisory Representatives conducting business in their
capacity as a Registered Representative of Level Four Financial, LLC. The Advisory Representative must
disclose on advertising and client correspondence that securities are offered through Level Four Financial, LLC
and advisory services are offered through LFAS.
Client Assets Managed by LFAS
The amount of client assets managed by LFAS totaled approximately $5,320,412,049 as of December 31, 2024.
$4,773,821,808 is managed on a discretionary basis and $546,590,241 is managed on a non-discretionary basis.
Tailor Advisory Services to Individual Needs of Clients
LFAS’ services are always provided based on the individual needs of each client. LFAS Advisory Representatives are
instructed to consider the individual needs of each client when recommending an advisory platform. Clients are given
the ability to impose restrictions on their accounts including specific investment selections and sectors. Restrictions
on investments in certain securities or types of securities may not be possible due to the level of difficulty this would
entail in managing the account.
When client accounts are managed using models, investment selections are based on the underlying model, and we
do not develop customized (or individualized) portfolio holdings for each client. However, the determination to use a
particular model or models is always based on each client’s individual investment goals, objectives and mandates.
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General Description of Primary Advisory Services
The following are brief descriptions of LFAS’ primary services. A detailed description of our services is provided in
Item 5 – Fees and Compensation so that clients and prospective clients can review the services and description of fees
in a side-by-side manner.
LFAS’ Advisory Representative will conduct a complimentary initial meeting with the client for an information and
data-gathering session. At this initial meeting, the Advisory Representative will assist the client in determining the
advisory services needed.
Financial Planning Services – LFAS provides advisory services in the form of financial planning services. Financial
planning services do not involve the active management of client accounts but instead focuses on a client’s overall
financial situation. Financial planning can be described as helping individuals determine and set their long-term
financial goals, through investments, tax planning, asset allocation, risk management, retirement planning, and other
areas. The role of a financial planner is to find ways to help the client understand his/her overall financial situation and
help the client set financial objectives.
Asset Management Services – LFAS provides advisory services in the form of Asset Management Services. Asset
Management Services involve providing clients with continuous and on-going supervision over client accounts. This
means that LFAS will continuously monitor a client’s account and make trades in client accounts, when necessary, in
accordance with the client’s investment objective.
Third-Party Money Managers – LFAS provides advisory services by recommending clients to outside, or unaffiliated,
money managers that are registered or exempt from registration as investment advisers. Third-party money
managers are responsible for continuously monitoring client accounts and making trades in client accounts, when
necessary, in accordance with the client’s investment objective.
Retirement Plan Services – LFAS provides several advisory services for corporate retirement plans such as pension,
profit sharing and 401(k) plans. Such services are specific to the plan and may include working with individual
participants.
Types of Investments
With some exceptions, our Advisory Representatives are available to offer advice on most types of investments owned
by a client and, at the specific request of a client, will explore investment options not currently owned by a client.
Advisory Representatives providing asset management services may develop a portfolio consisting of some or all of
the following securities: individual mutual funds, exchange traded funds, stocks, bonds, options and other public or
private securities or investments.
When using Sub-advisers selected by LFAS, LFAS introduces clients to investment managers who provide discretionary
management of individual portfolios of equity and/or fixed income securities.
Please refer to Item 8 for information on the types of investments recommended by LFAS.
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Participation in Wrap-Fee and Non-Wrap Fee Programs
Our Advisory Representatives may provide asset management services through our wrap fee programs further
described in the applicable Wrap Fee Program Brochure (ICA Platform Brochure, Managed Assets Program Brochure,
and Participant Asset Management Brochure). From a management perspective, there is not a fundamental difference
in the way our Advisory Representatives manage wrap-fee accounts versus non-wrap accounts. The only significant
difference is the way in which transaction services are paid. In a wrap account, advisory services and transaction
services are provided for one fee and LFAS receives that portion of the fee that relates to advisory services for the
services which it provides. This is different from a non-wrap account whereby our services are provided for a fee, but
transaction services are billed to clients separately on a per-transaction basis.
Administrative Services Provided by SS&C Black Diamond Wealth Platform
LFAS has contracted with SS&C Black Diamond Wealth Platform (referred to as “Black Diamond”) to utilize its
technology platforms to support data reconciliation, performance reporting, fee calculation and billing, research, client
database maintenance, quarterly performance evaluations, payable reports, web site administration, models, trading
platforms, and other functions related to the administrative tasks of managing Program accounts. Due to this
arrangement, Black Diamond will have access to client accounts, but Black Diamond will not serve as an investment
adviser to Program clients.
LFAS and Black Diamond are non-affiliated companies. LFAS compensates Black Diamond on a basis point fee basis
with account minimum and maximum charges per account. The fee paid to Black Diamond does not result in an
increase to the overall fee charged by LFAS relative to other advisory programs available through LFAS.
Item 5 – Fees and Compensation
In addition to the information provided in Item 4 – Advisory Business, this section provides details regarding LFAS’
services along with descriptions of each service’s fees and compensation arrangements. Clients are advised that they
may pay more or less than other clients for similar services, however the fees clients will pay for advisory services will
not exceed the fees established in the descriptions on the following page. Fee waivers or discounts may be offered to
family members and friends of associated persons of LFAS which are not available to other clients.
1. Financial Planning Services
Financial Plans
LFAS provides financial planning services in the form of oral advice and written financial plans. A financial plan can
include, but is not limited to, the following topics: tax planning, retirement planning, educational planning,
portfolio analysis, asset allocation strategies, risk management planning, budgeting and cash flow, and estate
planning. Financial planning engagements are offered under a separate and distinct Financial Planning Agreement
from any asset management services that may be provided through LFAS under an Investment Advisory
Agreement.
At a complimentary initial meeting, the Advisory Representative will assist the client in determining the level of
financial planning services needed. If clients elect to continue with the financial planning process, the Advisory
Representative will hold as many meetings or telephone conferences as necessary to gather the documents,
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information, goals and objectives needed to prepare the financial plan. LFAS’ Advisory Representatives will meet
with the client to:
•
Identify financial goals and objectives;
• Collect and assess all relevant data;
•
Identify financial concerns and formulation of solutions; and
• Prepare a financial plan with specific recommendations for presentation to the client.
Fees for Financial Plans and Consulting Services
Clients requesting a financial plan have the option of being charged on an hourly or fixed fee (either one-time or
split over agreed time intervals) basis. Whether hourly or fixed, all fees will be disclosed to clients prior to any
services being provided. Hourly fees are billed at a rate generally not to exceed $300 per hour. Exceptions to this
general rate may be granted based upon the qualifications and experience of the advisory representative. The fee
is negotiable based on the actual services required, the qualifications and experience of the Advisory
Representative providing the service, the complexity of the client’s situation, and the time and resources required
to provide the service (i.e., support staff, administrative assistance, copy/fax services, notary services, etc.). For
hourly charges, the specified hourly rate will be multiplied by the estimated number of hours needed to complete
the requested plan and the client will be provided with an estimated total cost. If more time is required than the
original estimate, the Advisory Representatives will contact the client about the additional time needed and will not
proceed with additional work until receiving permission to do so. Whether the time required completing the plan
is more or less than the original estimate, clients will always be charged for the actual time spent preparing the
requested plan. The fixed fee is a flat charge which will not be increased or decreased even if the actual time
expended by the Advisory Representative is different than originally computed when determining the quoted fee.
Annual Consulting Services
Clients may also contract with LFAS for annual consulting services. Clients contracting for these services will receive
12 months of unlimited office meetings or telephone consultations on any financial topic of interest to the client.
Fees are negotiable based upon the complexity of the client’s financial situation, the services anticipated to be
provided and the qualifications and experience of the Advisory Representative providing the services. The
negotiated fee will be disclosed to the client prior to any services being rendered. Fees are payable on a monthly or
quarterly basis, either in advance or arrears upon the completion of services.
Annual retainer services are for a one-year period and are renewable upon written consent by the client.
Termination of Services
Either party may terminate the client agreement by providing written notice to the other. There is no penalty or
termination fee for the termination of the agreement. If services are terminated within five business days of
executing the agreement, the pro-rated fees for such period shall be waived. For termination requests received
after the initial five business days, LFAS shall be entitled to the payment of Fees for services completed prior to
termination of the Agreement. LFAS will provide a statement detailing the time expended by the Advisory
Representative, explaining all charges and adjustments, with the amount due from the client or a pro-rated refund
of all unearned monies. Financial planning services automatically terminate upon presentation of the financial plan
to the client.
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Fee Offset
If clients wish to implement LFAS advice, they may do so through any broker/dealer or investment adviser of their
own choosing.
If clients wish to implement LFAS’ advice through one or more of LFAS’ advisory programs discussed later in this
Form ADV, the Advisory Representative may waive or reduce the amount of the financial planning fee as a result of
the fees paid by the client for these advisory programs, as LFAS will receive a portion of these fees. Any adjustment
to the financial planning fee as evidenced in the Financial Planning Agreement is at the discretion of LFAS’ Advisory
Representative and will be disclosed to clients prior to the transactions being implemented.
2. Asset Management
LFAS is the sponsor of the following Wrap Fee Programs:
• Managed Assets Program
• Participant Asset Management Program
•
ICA Platform program
This section is intended as a summary of the Wrap Fee Programs sponsored by LFAS. Clients working with an LFAS
Advisory Representative will receive the corresponding Wrap Fee Program Brochure which provides detailed
information on the chosen program.
Managed Assets Program
Through the Managed Assets Program, LFAS provides asset management services to the client; including providing
each client with advice regarding buying, selling, reinvesting, or holding securities, cash or other investments held
by, Fidelity Institutional Wealth Services or Schwab. The advice will be based on each client’s specific goals and
objectives.
LFAS will provide the exact percentage-based fee to each client based on both the nature and total dollar asset value
of the account(s). Management fees for client accounts are calculated and billed monthly in advance based on the fair
market value of client’s account(s) assets under management as of the last business day of the previous calendar
month based upon actual days/365. New accounts are billed twice at the beginning of the month following funding
date – once in arrears from funding date through the end of the month and once in advance for the next month
billing. In the event of termination, the Firm will refund the prorated portion of the Advisory Fee for the remainder of
the month in which the account is terminated.
The custodian is responsible for the calculation of fees and LFAS is responsible for debiting all fees from client
accounts. Clients must provide their qualified custodian written authorization to debit advisory fees from their
accounts and pay such fees to LFAS. Fees are based on the account's asset value as of the last business day of the
previous calendar month.
Fees are negotiable between the advisor and client and the maximum fee charged in the program is generally
2.50%.
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Participant Asset Management Program
LFAS provides investment supervisory services defined as giving continuous investment advice to a client and making
investments for the client based on the individual needs of the client through the Participant Asset Management
Program. Services for this program are provided primarily to participants in employer-sponsored retirement plans and
small-business retirement plans. Specifically, we provide advice to individual retirement plan accounts such as, but
not limited to, 403(b) and 401(k) participant accounts. In this program, you authorize and direct the custodian to
deduct asset-based fees from your account; you also authorize and direct the custodian to send a quarterly statement
to you which shows all amounts disbursed from your account, including fees paid to LFAS.
The annual investment advisory fee charged to Program accounts participating in the Participant Asset
Management program will not exceed 1.25% of the assets held in the account on an annual basis. The annual fee
is negotiable with the client depending on the market value of the account, asset types, the client’s financial
situation and trading activity.
The annual fee shall be divided and payable monthly in advance through a direct debit in the client account. Fees
are based on the account's asset value as of the last business day of the prior month based upon actual days/365.
New accounts are billed twice at the beginning of the month following funding date – once in arrears from funding
date through the end of the month and once in advance for the next month billing. In the event of termination,
the Firm will refund the prorated portion of the Advisory Fee for the remainder of the month in which the account
is terminated.
The custodian is responsible for the calculation of fees and LFAS is responsible for debiting all fees from client
accounts. Clients must provide their qualified custodian written authorization to debit advisory fees from their
accounts and pay such fees to LFAS. Fees are based on the account's asset value as of the last business day of the
previous calendar month.
ICA Platform Program
This program has been developed through an arrangement with Raymond James & Associates, Inc., (“RJA”)member
New York Stock Exchange/SIPC (RJA) whereby LFAS utilizes RJA’s ICA platform. Clients participating in this program
are required to establish a brokerage account through Level Four Financial, LLC on RJA’s platform. Accounts
participating in the ICA Platform Program may either be managed on a discretionary or non-discretionary basis by the
representative or may be managed on a discretionary basis with a sub-advisor appointed as portfolio manager who
provides management of model portfolios of equity and/or fixed income securities. When your account(s) are
managed using models, investment selections are based upon the underlying model and the firm does not develop
customized (or individualized) portfolio holdings. However, the determination to select a particular model or models
is always based on a client’s individual investment goals, objectives, and mandates. In the event a sub-advisor is
selected to manage the account on a sub-advisory basis, the sub-advisor utilized will be Level Four Capital
Management, LLC (“LFCM”), an investment adviser registered with the SEC. LFCM is also owned by the same parent
company as LFAS, Level Four Group, and accordingly is an affiliate of both Level Four Financial and Level Four Advisory
Service.
In the event a sub-advisor (LFCM) is utilized, minimum asset values for participation in the program will vary
depending on the portfolio(s) selected and the account’s allocation amongst portfolios. The lowest minimum for a
portfolio is $10,000; however, lower minimums may be negotiated. The advisory representative receives a portion of
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the fee for services provided and LFCM’s sub-advisory fee is paid out of the total advisory fee. For further information
on the ICA program, clients should refer to terms of the account agreements as well as the Level Four Advisory
Services Wrap Fee - ICA Platform Program brochure and respective manager’s disclosure document for more details.
The annual investment advisory fee charged to Program accounts participating in the ICA Platform program will not
exceed 2.5% of the assets held in the account on an annual basis. Advisory fees may be charged according to a flat or
tiered fee schedule as documented in the Investment Advisory Agreement. Client accounts are not combined for
billing purposes but rather are billed on a per account basis. The annual fee is negotiable with the client depending
on the market value of the account, asset types, the client’s financial situation and trading activity. The annual asset-
based fee is paid monthly in advance. Fees are based on the account's asset value as of the last business day of the
prior month and are based upon actual days/365. New accounts are billed twice at the beginning of the month
following funding date – once in arrears from funding date through the end of the month and once in advance for the
next month billing. If fees are changed at any point during the billing month, billing changes will be facilitated as of
the next billing month. In the event of termination, the Firm will refund the prorated portion of the Advisory Fee for
the remainder of the month in which the account is terminated
In this program, you authorize and direct RJA as custodian to deduct asset-based fees from your account; you also
authorize and direct the custodian to send a quarterly statement to you which shows all amounts disbursed from your
account, including advisory (management) fees paid to LFAS.
Through its association with Raymond James & Associates alternative products are made available through a third-
party platform, CAIS. These products can include private equity, private credit, hedge funds, and other non-traditional
investments. Alternative investments involve significant risks, including illiquidity, lack of transparency, higher fees,
and the potential for loss of principal. They are typically only available to investors who meet certain financial and
sophistication requirements. Such access is subject to platform and investor qualification requirements and intended
for certain qualified purchasers who seek the potential for longer-term growth, do not have a need for liquidity, and
who have the knowledge and experience to evaluate the risks and meet the following financial requirements in order
to bear the risks of such products are eligible to invest in an alternative investment product managed by an
unaffiliated investment manager.
The firm does not receive direct compensation from CAIS for client investments and does not charge a platform fee
for use of the platform through Raymond James. Through its platform, CAIS may provide the firm with non-cash
benefits such as platform access, research and educational resources, which creates a potential conflict of interest. We
address such conflicts by adhering to our fiduciary duty and recommending products based on clients’ best interests.
Clients should review all offering documents for applicable fees and expenses associated with these investments,
which may be higher than traditional investments and in addition to the firm’s own investment advisory fee, typically
also include, without limitation, operating expenses, investment management fees, underlying fund manager fees, and
additional carryover fees.
Clients will generally be limited to investing up to ten percent (10%) of their investable assets in one alternative
investment.
RJA Managed Programs
The firm also offers other wrap programs sponsored by and offered through RJA. For further information on the
following programs, we advise you to read the terms of the account agreements as well as the RJA Wrap Fee
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Program Brochure and respective manager’s Disclosure Document (ADV Disclosures) for more details on such
programs.
Separately Managed Account Programs ("SMAs" or "SMA Programs")
In general, these accounts offer our clients the opportunity to select professional third-party money managers
("TPMMs") to individually manage or provide portfolio recommendations to their account(s). The TPMMs are made
available through the below SMA Programs by the platform sponsor and may include RJA and other third-party
investment management firms. Generally, these programs provide clients access to investment disciplines, respective
target allocations, as well as TPMM selection and monitoring of investments in the Disciplines.
A list of each SMA program accounts available through our firm through RJA are listed below.
Raymond James Consulting Services Program
This is a separately managed account program that generally requires $100,000 in billable assets and provides an
institutional approach to portfolio management which are managed by RJA and SMA Managers. Maximum advisory
fees generally range from 2.45%-2.75% depending upon the strategy selected.
Outside Money Manager Program
This is a dual contract SMA platform offered through RJA in which discretionary authority is maintained by the outside
money manager. A minimum investment of $100K-$200K is typically required for participation in this program. Exact
minimums will vary by the individual outside money manager requirements. Generally, a 2.25% advisory fee is charged
by RJA in addition to the management fee charged by the outside money manager.
Raymond James Research Portfolios Program
This is an equity program in which RJA serves as discretionary investment adviser in connection with strategies
constructed by the RJA Asset Management Services (“AMS”) Investment Committee. A minimum investment of $100K
is required for participation in the program and the maximum advisory fee is 2.6%.
Raymond James Multiple Discipline Account (MDA) Program”
RJA and RJA SMA Managers act as discretionary investment advisers wherein the investment managers offer multiple
investment disciplines in a single account. Clients can select a broad investment strategy developed by investment
managers that employ multiple investment disciplines offered by that investment manager in a single account. A
minimum investment of $300k-$500K, dependent upon the selected strategy is required for participation in the
program and the maximum advisory fee is 2.6%.
Mutual Fund/Exchange Traded Fund (“ETF”) Managed Accounts
Freedom
The Freedom Account is an investment advisory account which allocates your assets, through discretionary mutual
fund or exchange traded fund (“ETF”) management, based upon your financial objectives and risk tolerances. Your
Advisory Representative recommends, assists you in selecting and provides monitoring of asset allocation
investment models developed and provided by the sub-advisor. Your Advisory Representative receives a portion of
the fee for services provided under the agreement. Account minimum for participation in the program is $5K-$25K
dependent upon the selected strategy and the maximum advisory fee is 2.25%.
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American Funds Model Portfolios
The American Funds Model Portfolios Program (“American Funds Program”) is a mutual fund advisory service that
provides clients the opportunity to allocate assets among various asset classes that cover a variety of investment
objectives (each an American Funds “Model”). Similar to the Freedom program, the American Funds Program is an
asset allocation-based mutual fund investment program. However, unlike the Freedom program, the American Funds
Program invests exclusively in American Funds mutual funds (similar to the Russell Program described below). A
minimum investment of $5K is required for participation in the program and the maximum advisory fee is 2.25%.
Russel Model Strategies Program
The Russell program is a mutual fund wrap advisory service that provides you the opportunity to allocate assets
among various asset classes that cover a variety of investment objectives; it is an asset allocation-based investment
program investing in Frank Russell mutual funds. Russell develops model portfolios and selects the underlying funds
populating the respective model strategy provided by the platform sponsor. Your Advisory Representative will assist
you in selecting the appropriate strategy based upon your financial needs and investment objectives. Your Advisory
Representative receives a portion of the fee. A minimum investment of $25K is required for participation in the
program and the maximum advisory fee is 2.25%.
Freedom UMA (Unified Managed Account)
The Freedom UMA Account is an investment advisory account which, like the Freedom account, allows you to
allocate your assets through discretionary mutual fund or ETF management, based upon your financial objectives
and risk tolerances. Additionally, your assets may be invested through investment advisers (“Managers”) registered
with the SEC with which the program sponsor has entered into a sub-advisory agreement. Your Advisory
Representative receives a portion of the fee for services provided under the agreement. A minimum investment of
$300K-$2M, dependent upon the selected strategy (certain disciplines may be higher minimum requirements) is
required for participation in the program and the maximum advisory fee is 2.6%.
Raymond James sponsored Wrap Account Fees:
The account fee charged to the client for each RJA advisory program described above is negotiable subject to the
maximums noted as may be changed by RJA from time to time. We advise you to review your advisory agreement
and the RJA Wrap Fee Program Brochure for a description of fees, including aggregation of related fee-based
accounts, administrative-only investments, billing on cash balances, mutual fund share class conversions and
other fee methodology.
Schwab Management Account Marketplace Program
In the event your financial advisor participates in the Schwab Managed Account Marketplace Program for certain
larger clients it is a dual contract platform that allows the firm to negotiate directly with outside money managers. The
services provided are “unbundled,” meaning fees for asset management and fees for trading are charged separately, in
addition to the fees charged by our firm for investment advisory services. The fees for asset management with the
respective money management firm are negotiated with the individual money manager by our firm and/or your
financial advisor on behalf of you as the client and are based on the total assets with that manager included in the
program and the type of management services (equity or fixed income) provided. In addition to the Level Four
Advisory Services, LLC and Level Four Capital Management, LLC disclosure brochures (Form ADV Part 2A), you are also
directed to read the participating money manager’s (Columbia Threadneedle Investments and/or Riverbridge Partners,
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LLC) disclosure brochure, including any supplements for important information and disclosures relating to the
respective third-party manager.
Execution of security transactions may be paid in one of two ways: (1) A percentage of assets based on pricing
schedules set by Schwab that are determined by trade volume for an individual money manager; or (2) On a
transaction basis, where each transaction is charged a commission as negotiated with Schwab. Your financial advisor
will be utilizing an asset-based fee pricing schedule. Please note that it may be possible for a client to use
Marketplace and receive the same research services and benefits for a lower or higher fee than available under other
programs.
Donor Advised Funds
Clients may open a giving account (donor advised fund) at one of the firm’s approved custodians (Raymond James,
Schwab or Fidelity) which provides a simplified account to support charities while maximizing charitable contributions
and tax benefits. In connection with the establishment of a donor advised fund account, the assets in the charitable
account contributed by the client can be actively managed by the firm as investment adviser and may also be sub-
advised by the firm’s affiliated asset management firm, Level Four Capital Management, LLC. A minimum account size
of $100,000 is generally required in order to maintain a donor-advised fund that is managed by the firm as investment
adviser. The firm and sub-adviser (if applicable) will receive investment advisory fees for the investment management
services provided. Investment advisory/sub-advisory fees shall not exceed 1% in the aggregate. In addition to
investment advisory fees charged by the firm, administrative fees are charged by each custodian which covers the cost
of grant and contribution processing, verification of the charitable status of organizations, recordkeeping and other
custodial level services. Administrative fees vary per custodian and are based upon a tiered fee schedule generally
ranging across custodians from 55bp to 10bp of assets being managed. Administrative fees are assessed by the
custodian on a quarterly basis based upon the accounts’ average balance for the preceding quarter and are deducted
directly from the account. Clients should refer to the individualized custodial giving program for specific
administrative fees to be charged by any particular approved custodian.
3. Retirement Plan Services
LFAS offers retirement plan services to retirement plan sponsors and to individual participants in retirement plans. For
a corporate sponsor of a retirement plan (“the Plan”), our retirement plan services can include, but are not limited to,
the services detailed below. The exact suite of services provided to a client will be listed and detailed in the Retirement
Plan Services Agreement.
Discretionary Management Services
Discretionary Investment Management Service.
LFAS provides Discretionary Investment Management Services by which we monitor the investment options of the
Plan in order to add or remove investment options for the Plan and actively manage the assets of the Plan. LFAS
will be granted discretionary authority to make all decisions regarding the investment options held in the Plan for
Plan participants.
If you elect to utilize any of LFAS’ Discretionary Management Services, then LFAS will be acting as an Investment
Manager to the Plan, as defined by ERISA section 3(38), with respect to our Fiduciary Management Services.
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Accordingly, LFAS will act in a manner consistent with the requirements of a fiduciary under ERISA for all
Discretionary Management Services. LFAS does not serve as administrator or trustee of the plan, nor do we serve
as custodian for any client account.
For clients participating in a Pooled Employer Plan (“PEP”), LFAS serves as the 3(38) fiduciary with respect to the
PEP. The PEP is offered only under a non-wrap arrangement, meaning that separate fees are paid to each
established provider associated with the PEP and all of the established providers selected by the firm as associated
with the PEP are required to be utilized. In addition to LFAS’s investment fiduciary fee (advisory), in the event
participants elect portfolios sub-advised by firm affiliate Level Four Capital Management, LLC, sub-advisory fees
associated with such services are built into fund expense/average expense ratios. Fees associated with the platform
utilized by the PEP are likewise built into the fund expense/average expense ratios. Advisory/fiduciary fees paid to
the firm for investment advisory services are separate and distinct from the expenses charged by mutual funds,
ETFs, and CITs to their shareholders, if applicable. These fees and expenses are described in each fund’s prospectus.
These fees and expenses will generally be used to pay management fees for the funds, other fund expenses,
account administration (e.g., custody, brokerage and account reporting), and a possible distribution fee. Another
of the firm’s affiliates, CRI TPA Services, will serve as the administrator of such PEP and will receive administrative
fees from the PEP for the administrative services it provides to the Plan through its own separate agreement with
the PEP. Additionally, fees are also paid to the pooled plan provider, Group Plan Systems, LLC. in connection with
its role as sponsor of the PEP. Clients should review fees charged by LFAS, all providers noted, and the fees charged
by selected fund[s]/portfolios to fully understand the total fees to be paid in connection with the PEP.
Consulting Services
LFAS provides the following Retirement Plan Consulting Services:
Investment Policy Statement Preparation. LFAS will help you develop an investment policy statement. The
•
investment policy statement establishes the investment policies and objectives for the Plan. You will have
the ultimate responsibility and authority to establish such policies and objectives and to adopt and amend
the investment policy statement.
• Non-Discretionary Investment Advice. LFAS will provide you with general, non-discretionary investment
advice regarding assets classes and investment options, consistent with your Plan’s investment policy
statement.
Investment Due Diligence Review. LFAS will provide you with a one-time review and recommendation
•
regarding the Plan’s reports and investment options. Where applicable, LFAS will review consistency with
ERISA section 404(c) and the Plan’s investment policy statement.
• Ongoing Investment Monitoring. LFAS will assist in monitoring investment options by preparing periodic
investment reports that document investment performance, consistency of fund management and
conformation to the guidelines set forth in the investment policy statement and LFAS will make
recommendations to maintain or remove and replace investment options.
• Non-Discretionary Model Portfolios. LFAS will recommend, for consideration and approval by the Client: 1)
Asset allocation target-date or risk-based model portfolios for the Plan to make available to Plan
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participants and 2) Funds from the line-up of investment options chosen by the Client to include in such
model portfolios.
• Default Investment Alternative Advice. LFAS will provide you with non-discretionary investment advice to
assist you with the development of qualified default investment alternative(s) (“QDIA”), as defined in DOL
Reg. Section 2550.404c-5(e)(4)(i), for participants who are automatically enrolled in the Plan or who
otherwise fail to make an investment election. You will retain the sole responsibility to provide all notices to
participants required under ERISA section 404(c)(5).
Individualized Participant Advice. Upon request, LFAS will provide one-on-one advice to Plan participants
•
regarding their individual situations.
LFAS acknowledges that in performing the Consulting Services listed above that it is acting as a “fiduciary” as such
term is defined under Section 3(21)(A)(ii) of Employee Retirement Income Security Act of 1974 (“ERISA”) for
purposes of providing non-discretionary investment advice only. LFAS will act in a manner consistent with the
requirements of a fiduciary under ERISA if, based upon the facts and circumstances, such services cause LFAS to be
a fiduciary as a matter of law. However, in providing the Consulting Services, LFAS (a) has no responsibility and will
not (i) exercise any discretionary authority or discretionary control respecting management of Client’s retirement
plan, (ii) exercise any authority or control respecting management or disposition of assets of Client’s retirement
plan, or (iii) have any discretionary authority or discretionary responsibility in the administration of Client’s
retirement plan or the interpretation of Client’s retirement plan documents, (b) is not an “investment manager” as
defined in Section 3(38) of ERISA and does not have the power to manage, acquire or dispose of any plan assets,
and (c) is not the “Administrator” of Client’s retirement plan as defined in ERISA.
Administrative Services
LFAS provides clients with the following Non-Fiduciary Retirement Plan Administrative Services:
• Participant Education. LFAS will provide education services to Plan participants about general investment
related information Education presentations will not take into account the individual circumstances of each
participant and individual recommendations will not be provided unless otherwise agreed upon. Plan
participants are responsible for implementing transactions in their own accounts.
• Participant Enrollment. LFAS will assist you with group enrollment meetings designed to increase
retirement plan participation among.
• Qualified Plan Development. LFAS will assist you with the establishment or amendment of the plan by
working with you and a selected Third-Party Administrator. If you have not already selected a Third-Party
Administrator, we shall assist you with the review and selection of a Third-Party Administrator for the Plan.
• Plan Fee and Expense Review. LFAS will provide you with periodic due diligence reviews of your Plan’s fees
and expenses and your Plan’s service providers.
• Benchmarking. LFAS will provide you benchmarking services and will provide analysis concerning the
operations of the Plan.
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Although an investment adviser is considered a fiduciary under the Investment Advisers Act of 1940 and required
to meet the fiduciary duties as defined by the Advisers Act, the services listed here as non-fiduciary should not be
considered fiduciary services for the purposes of ERISA since LFAS is not acting as a fiduciary to the Plan as the
term “fiduciary” is defined in Section 3(21)(A)(ii) of ERISA.
Fee Information
In consideration for the above services, LFAS charges a one-time fixed fee, an annual fixed fee, a percentage-based
fee or both, depending upon the services provided. The fee charged is determined (and may be negotiated with
you) based upon the complexity of the plan, the size of the plan assets, the actual services requested and the
representative providing the services. We also take into consideration special situations or conflicts of interest
where charging a fee is prohibited under ERISA law. The type of fee charged will be indicated in your Retirement
Plan Services Agreement.
Fixed Fee. We charge a fixed fee for our Non-Fiduciary Services and many of our Fiduciary Consulting Services. At
our sole discretion you may be required to pay a portion of the fixed fee up front in the form of a retainer; however, at
no time will we require payment of more than $1,200 in fees and more than six months in advance. The annual fixed
fee will be divided into either quarterly or monthly payments and may be charged either in advance or in arrears of
the applicable billing period.
Percentage Fee. Fiduciary Management Services and some of our Fiduciary Consulting Services can be charged using
an annual percentage fee not to exceed 2.50% of the total market value of the plan assets. The fee will be divided and
billed in advance (at the start of the billing period) or in arrears (at the end of the billing period) on a quarterly or
monthly basis and calculated based on the fair market value of the Plan as of the last business day of the previous
billing period. Fees are prorated (based on the number of days service is provided during the initial billing period) for
services commenced at any time other than the beginning of the billing period.
Fees will be deducted from the Plan or will be directly billed to the client.
Management Services may be provided on either a Non-Wrap Fee or Wrap Fee basis. In a Non-Wrap Fee account
transaction ticket fees charged by the custodian will be billed directly to your account by the custodian. We will not
receive any portion of such transaction fees from the custodian or you. Non-wrap advisory accounts may incur
additional fees and expenses separate from the firm’s advisory fee, including without limitation, transaction fees such
as brokerage commissions, ticket charges and other transaction costs associated with the purchase and sale of
securities, custodial fees charged for account maintenance, or termination, transfers or other administrative services,
mutual funds or ETF fees, or wire transfer and bank fees. In a Wrap Fee account transaction ticket fees charged by the
custodian will be included in the fee you pay LFAS. Transaction ticket fees are billed directly to us by the qualified
custodian for the account and we will pay such costs, but we do not receive any portion of such fees. Please note that
the firm does not incur transaction fees in connection with the RJA ICA wrap program.
Clients may incur certain charges imposed by third parties other than LFAS in connection with investments made
through the account, including but not limited to fees and expenses imposed directly by a mutual fund, index fund, or
exchange trades fund which are disclosed in the fund’s prospectus (i.e. fund management fees and other fund
expenses), mark-ups and mark-downs, spreads paid to market makers, fee (such as a commission or markup) for
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trades executed away from the custodian at another broker-dealer, wire transfer fees and other fees and taxes on
brokerage accounts and securities transactions, as well as fees by a retirement plan sponsor. Management fees
charged by LFAS (which include transaction and execution fees charged) are separate and distinct from the fees and
expenses charged by investment company securities that may be recommended to clients. A description of these fees
and expenses are available in each investment company security’s prospectus. LFAS and its Advisory Representatives
do not retain any portion of these “other” fees. The only compensation earned by LFAS is the investment advisory fee
described above. It is important for clients to review their account documents, custodial agreements and fund
prospectuses for a full understanding of all applicable fees. These costs can impact investment performance and
should be carefully considered when making investment decisions.
Use of Betterment for Solo 401(K) Custody and Platform Services
The firm recommends Betterment for Advisors (“Betterment”), an SEC-registered investment adviser, to serve as
custodian and platform provider for clients utilizing a Solo 401(k) retirement plan. Betterment offers digital
investment advisory and custodial services and maintains custody of client assets in accordance with regulatory
requirements.
Betterment is an independent third party and not affiliated with the Firm. While we believe Betterment provides a
user-friendly platform, low-cost investment options, and operational support suitable for Solo 401(k) plans, clients are
not obligated to use Betterment and may choose another qualified custodian for their Solo 401(k) assets.
Betterment charges separate custodial or platform fees, which are disclosed in their own Form ADV and client
agreements. These fees are in addition to the advisory fee charged by the Firm and asset management fees paid to
affiliated asset management firm, Level Four Capital Management, LLC (“LFCM”), for investments in LFCM asset
allocation portfolios which are the only investments permitted through the Firm’s Betterment platform.
The firm will assist with establishing and managing Solo 401(k) plans held at Betterment, including investment
selection and ongoing management through LFCM asset allocation portfolios, but does not act as the plan
administrator or ERISA fiduciary unless otherwise stated in writing.
Clients are encouraged to review all associated costs and services prior to selecting a custodian for their Solo 401(k)
plan.
4. Unaffiliated Third-Party Money Managers
LFAS may also refer clients to unaffiliated money manager firms that offer asset management services to clients. LFAS,
through its own due diligence, will approve the use of, and enter into an agreement with, all unaffiliated money
managers. Advisory Representatives will solicit the services of the recommended money managers on a consulting
basis. A client may select a recommended money manager based upon the client’s needs. Clients will enter into an
agreement directly with the unaffiliated money managers. Client reports will depend upon the money manager.
Advisory Representatives will be available to answer questions the client may have regarding their Account and act as
the communication conduit between the client and the manager. Third party managers may take discretionary
authority to determine the securities to be purchased and sold for the client. Neither LFAS nor its Advisory
Representatives will have any trading authority with respect to client’s managed Account with the third-party
manager(s).
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Third party managed programs generally have account minimum requirements that will vary from manager to
manager. Account minimums are generally higher on fixed income accounts than equity-based accounts. A complete
description of the money manager’s services, fee schedules, and account minimums will be disclosed in the third-party
manager’s Disclosure Brochure which will be provided to clients at the time an agreement for services is executed and
the Account is established.
Depending on the structure of the agreement with the third-party manager, LFAS will pay the third-party manager a
portion of the management fee charged to the relevant client, or LFAS will receive a portion of the fee charged and
collected by the third-party money manager in the form of solicitor fees or consulting fees. Clients are advised that
Advisory Representatives may have a conflict of interest in only offering those third-party managers that have agreed
to pay a portion of their advisory fee to LFAS and its Advisory Representatives. Clients are advised there may be other
third-party managed programs that may be suitable to the client and that may be more or less costly. No guarantees
can be made that a client’s financial goals or objectives will be achieved. Further, no guarantees of performance can
be offered. Investments involve risk, including the possible loss of principal.
5. Other Types of Fees or Expenses
LFAS and its Advisory Representatives may include mutual funds and exchange traded funds, (ETFs) in asset
management strategies. LFAS’s general policy is to purchase institutional share classes of those mutual funds that
may be selected for a client’s portfolio. The institutional share class generally has the lowest expense ratio and are
less costly for a client to hold than Class A shares or other share classes that are eligible for purchase in an advisory
account. The expense ratio is the annual fee that all mutual funds or ETFs charge their shareholders. It expresses the
percentage of the assets deducted each fiscal year for fund expenses, including 12b-1 fees, management fees,
administrative fees, operating costs, and all other asset-based costs incurred by the fund. Some fund families offer
different classes of the same fund, and one share class may have a lower expense ratio than another share class. The
expenses come from the client assets which could impact the client’s account performance. Mutual fund expense
ratios are in addition to our fee, and we do not receive any portion of these charges. Mutual funds that offer
institutional share classes, advisory share classes and other share classes with lower expense ratios are available to
investors who meet specific eligibility requirements that are described in the mutual fund’s prospectus or its statement
of additional information. These eligibility requirements include, but may not be limited to, investments meeting
certain minimum dollar amounts and accounts that the fund considers qualified fee-based programs. If an
institutional share class is not available for the mutual fund selected, the adviser will endeavor to purchase the least
expensive share class available for that particular mutual fund. However, the lowest-cost mutual fund share class for a
particular fund may not be offered or available through specific types of LFAS program accounts. Clients should never
assume that they will be invested in the share class with the lowest possible expense ratio or cost.
In addition to reading this Brochure carefully, LFAS urges clients to discuss with their advisor whether lower-cost share
classes are appropriate and available in their particular program account in consideration of their expected investment
holding periods, amounts invested, and anticipated trading frequency. Clients should also ask their advisor why the
particular funds or other investments that will be purchased or held in their managed account are appropriate for
them in consideration of their expected holding period, investment objective, risk tolerance, time horizon, financial
condition, amount invested, trading frequency, the amount of advisory fee charged, whether the client will pay
transactions charges for fund purchases and sales, whether clients will pay higher internal fund expenses in lieu of
transactions charges that could adversely affect long-term performance, and relevant tax considerations. Your advisor
may recommend, select, or continue to hold a fund share class that charges you higher internal expenses than other
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available share classes for the same fund. Further information regarding fees and charges assessed by a mutual fund
is available in the appropriate mutual fund prospectus.
Margin Loans
Margin accounts are offered where you may borrow funds for the purpose of purchasing additional securities. You
may also use a margin account to borrow money to pay for fees associated with your account or to withdraw funds. If
you decide to open a margin account, please carefully consider that: (i) if you do not have available cash in your
account and use margin, you are borrowing money to purchase securities, pay for fees associated with your account,
or withdraw funds; and (ii) you are using the investments that you own in the account as collateral.
Although the firm does not generally encourage the use of margin in an advisory account, certain Advisory Programs
may permit margin borrowing and trading and it may be permitted if determined to be in a particular client’s best
interest. Margin will not be extended in an advisory account unless authorized by you through a separate margin
agreement. You are responsible for notifying us if you decide that you no longer want to use margin in your account.
You may also discontinue use of margin in your account according to the terms of the Client Agreement. We are not
responsible for any losses resulting from our failure or delay in implementing such instructions.
Margin Loans Are Subject to Separate Terms and Conditions. If you take out a Margin Loan, the terms and
conditions applicable to the Margin Loan are governed by the Margin Disclosure Statement and the Client Agreement.
You should carefully review the terms, conditions, and risk disclosures for Margin Loans and understand that such risks
are heightened in the event you hold a concentrated position in your pledged Account or if your pledged Account
makes up all, or substantially all, of your overall net worth or investable assets. Certain eligibility requirements must be
met, and documentation in the form of a separate margin agreement must be completed prior to using margin.
As discussed above, if you use margin to purchase additional securities, your account value increase and therefore the
amount of fees you pay will increase. You will also be charged margin interest on the debit balance in your account,
which is in addition to the advisory account program fee which is charged. Investment advisory fees are calculated net
of margin, meaning that margin balances are treated as negative or zero for billing purposes.
Using Margin Involves Higher Risks. Generally, we believe that the use of margin adds risk to a portfolio that you
should not assume unless you are prepared to experience significant losses. Losses in the value of an asset purchased
on margin will be magnified because of the use of borrowed money. You can lose more funds than amounts
deposited in margin accounts. In addition, you generally will not benefit from using margin unless the performance of
your Account exceeds interest expenses on the Margin Loan plus advisory fees incurred. You should also understand
that the use of margin can negatively impact our ability to rebalance your Account. You should carefully consider
whether the additional risks are appropriate prior to using margin due to the increased potential for significantly
greater losses associated with using margin. You assume full responsibility for the use of margin in your Account.
Please see the Margin Disclosure Statement and the Client Agreement for more details on the risks of
margin use. You should read this documentation carefully.
As previously noted, management services may be provided on either a Non-Wrap Fee or Wrap Fee basis. In a Non-
Wrap Fee account transaction ticket fees charged by the custodian will be billed directly to your account by the
custodian. We will not receive any portion of such transaction fees from the custodian or you. Non-wrap advisory
accounts may incur additional fees and expenses separate from the firm’s advisory fee, including without limitation,
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transaction fees such as brokerage commissions, ticket charges and other transaction costs associated with the
purchase and sale of securities, custodial fees charged for account maintenance, or termination, transfers or other
administrative services, mutual funds or ETF fees, or wire transfer and bank fees. In a Wrap Fee account transaction
ticket fees charged by the custodian will be included in the fee you pay LFAS. Transaction ticket fees are billed directly
to us by the qualified custodian for the account and we will pay such costs, but we do not receive any portion of such
fees. Please note that the firm does not incur any such transaction fees in connection with the RJA ICA wrap program.
6. Sale of Commissionable Securities
A majority of LFAS adviser representatives are also associated with Level Four Financial Services, LLC (“LFF”). In their
capacity as registered representatives of LFF, certain Dually Registered Persons may earn commissions for the sale of
securities or investment products that they recommend for brokerage clients. Clients should be aware that LFAS or
your advisor’s receipt of commissions, fees, payments and other compensation represents a conflict of interest as LFAS
and your advisor have an incentive to make available or to recommend those products, programs or services and
make investment decisions regarding investments, that provide additional compensation to LFAS or your advisor over
other investments that do not provide additional compensation to LFAS or your advisor. As a general policy, your
advisor does not earn commissions on the sale of securities or investment products recommended or purchased in
advisory accounts through LFAS. Clients have the option of purchasing many of the securities and investment
products we make available to you through another broker-dealer or investment adviser. However, when purchasing
these securities and investment products away from LFAS, you will not receive the benefit of the advice and other
services we provide.
Item 6 – Performance-Based Fees and Side-By-Side Management
Item 6 of the Form ADV Part 2 instructions is not applicable to this Disclosure Brochure because LFAS does not charge
or accept performance-based fees which can be defined as fees based on a share of capital gains on or capital
appreciation of the assets held within a client’s account.
Item 7 – Types of Clients
LFAS generally provides investment advice to the following types of clients:
•
Individuals
• High net worth individuals
• Pension and profit-sharing plans
•
Trusts and estates
• Charitable organizations
•
State or municipal
• Corporations or business entities other than those listed above
Minimum Investment Amounts Required
In general, there is no minimum for Participant Asset Management Program and ICA Programs. The Managed Asset
Program has a minimum investment amount of $40,000. For accounts sub-advised by LFCM and managed in
investment strategies developed by the LFCM Investment Committee, a minimum of $10,000 is required for asset
allocation models, $100,000 for equity portfolios, $100,000 for taxable fixed income (corporate bonds), $175,000 for
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tax exempt/municipals, $250,000 for private fund alternative (private credit or private equity) strategy, and $500,000
for tax exempt high yield municipals. Exceptions to these minimums may be granted at the discretion of LFAS/LFCM.
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss
LFAS Advisory Representatives use various methods of analysis and investment strategies. Methods and strategies will
vary based on the LFAS Advisory Representative providing advice. Models and strategies used by one Advisory
Representative may be different than strategies used by other Advisory Representatives.
Some LFAS Advisory Representatives may use just one method or strategy while other Advisory Representatives may
rely on multiple. LFAS does not require or mandate a particular investment strategy be implemented by its Advisory
Representatives. Further, LFAS has no requirements for using a particular analysis method and LFAS Advisory
Representatives are provided flexibility (subject to LFAS supervision and compliance requirements) when developing
their investment strategies.
Although LFAS Advisory Representatives have the ability to develop and implement their own investment strategies
and methods of analysis, Advisory Representatives may elect to have their accounts managed in accordance with the
strategies and methods of analysis developed by the LFAS Investment Committee. In these situations, the Investment
Committee will be responsible for actively determining investment recommendations and implementing such
recommendations. The Advisor Representative is still responsible for communicating with his/her client and gathering
all client information. Numerous model portfolios are developed by the LFAS Investment Committee at any one time,
but generally speaking, portfolios will be designed based on the following objectives:
•
Income with Capital Preservation,
•
Income with Moderate Growth,
• Growth with Income,
• Growth, and
• Aggressive Growth
Risks
Given the very wide range of investments in which a Client’s assets may be invested, either directly by investing in
individual securities and/or through one or more pooled investment vehicles or funds, there is similarly a very wide
range of risks to which a Client’s assets may be exposed. This Brochure does not include every potential risk
associated with an investment strategy, or all of the risks applicable to a particular advisory account. Rather, it is a
general description of the nature and risks of the strategies and securities and other financial instruments in which
advisory accounts may invest. The particular risks to which a specific Client might be exposed will depend on the
specific investment strategies incorporated into that Client’s portfolio. As such, for a detailed description of the
material risks of investing in a particular product, the Client should, on or prior to investing, also refer to such
product’s prospectus or other offering materials.
Set forth below are certain material risks to which a Client might be exposed in connection with LFAS’s
implementation of a strategy for Client accounts:
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Absolute Return – A portfolio that seeks to achieve an absolute return with reduced correlation to stock and bond
markets may not achieve positive returns over short or long-term periods. Investment strategies that have historically
been non-correlated or have demonstrated low correlations to one another or to stock and 10 bond markets may
become correlated at certain times and, as a result, may cease to function as anticipated over either short or long-
term periods.
Asset Allocation Risk – The risk that an investment advisor’s decisions regarding a portfolio’s allocation to asset
classes or underlying funds will not anticipate market trends successfully.
Asset-Backed Securities Risk – Payment of principal and interest on asset-backed securities is dependent largely on
the cash flows generated by the assets backing the securities. Securitization trusts generally do not have any assets or
sources of funds other than the receivables and related property they own, and asset-backed securities are generally
not insured or guaranteed by the related sponsor or any other entity. Asset-backed securities may be more illiquid
than more conventional types of fixed-income securities that the portfolio may acquire.
Below Investment Grade Securities (Junk Bonds) Risk – Fixed income securities rated below investment grade (junk
bonds) involve greater risks of default or downgrade and are generally more volatile than investment grade securities
because the prospect for repayment of principal and interest of many of these securities is speculative. Because these
securities typically offer a higher rate of return to compensate investors for these risks, they are sometimes referred to
as “high yield bonds,” but there is no guarantee that an investment in these securities will result in a high rate of
return. These risks may be increased in foreign and emerging markets.
Corporate Fixed Income Securities Risk – Corporate fixed income securities respond to economic developments,
especially changes in interest rates, as well as to perceptions of the creditworthiness and business prospects of
individual issuers.
Credit Risk – The risk that the issuer of a security, or the counterparty to a contract, will default or otherwise become
unable to honor a financial obligation. Currency Risk – As a result of investments in securities or other investments
denominated in, and/or receiving revenues in, foreign currencies the risk that foreign currencies will decline in value
relative to the U.S. dollar, or, in the case of hedging positions, that the U.S. dollar will decline in value relative to the
currency 11 hedged. In either event, the dollar value of an investment in the portfolio would be adversely affected. To
the extent that a portfolio takes active or passive positions in currencies it will be subject to the risk that currency
exchange rates may fluctuate in response to, among other things, changes in interest rates, intervention (or failure to
intervene) by U.S. or foreign governments, central banks or supranational entities, or by the imposition of currency
controls or other political developments in the United States or abroad.
Cybersecurity Risk - Intentional cybersecurity breaches such as unauthorized access to systems, networks or devices,
computer viruses or other malicious software code and other cyberattacks that shut down, disable, slow or otherwise
disrupt business operations, processes or website access or functionality represent another risk for clients. In addition,
unintentional incidents can occur, such as the inadvertent release of confidential information. Such breaches could
result in the loss or theft or customer data or funds, the inability to access electronic systems, loss or theft of
proprietary information, physical damage to a computer or network system, or costs associated with system repairs.
Depositary Receipts – Depositary receipts, such as American Depositary Receipts (ADRs), are certificates evidencing
ownership of shares of a foreign issuer that are issued by depositary banks and generally trade on an established
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market. Depositary receipts are subject to many of the risks associated with investing directly in foreign securities,
including among other things, political, social and economic developments abroad, currency movements, and
different legal, regulatory and tax environments.
Digital Assets Risk (ETF)- ETF returns may fluctuate and are subject to market volatility, so that an investor’s shares,
when redeemed, or sold, may be worth more or less than their original cost. The crypto ETFs bear increased risk
relative to other broad-market ETFs based on their concentration of exposure to underlying crypto holdings and the
increased volatility of those holdings as compared to more diversified U.S. stock and bond ETFs. Crypto ETFs represent
a speculative investment and involve a higher degree of risk relative to most diversified, unlevered stock and bond
ETFs. Supply of the underlying crypto assets generally is determined by a computer code, not by a central bank or
identifiable legal entity, which also impacts volatility. Other factors that impact the price volatility of the underlying
crypto assets, include, but are not limited to investors’ expectations with respect to the rate of inflation, general
market sentiment about crypto as an asset class, interest rates, currency exchange rates or future regulatory measures
(if any) that restrict the trading of crypto or the use of crypto as a form of payment. There is no assurance that
cryptocurrencies and/or crypto assets will maintain their long-term value in terms of purchasing power, or that
acceptance of cryptocurrency as a medium of exchange will grow. Crypto asset trading may not generally be
appropriate, including without limitation Investments in the Crypto ETF portfolio for assets drawn from retirement
savings, borrowed assets, student loans, mortgages, emergency funds or funds set aside for other purposes.
• Volatility: Historically, Bitcoin and Ethereum have experienced rapid increases in price followed by similarly
rapid decreases in price. As is true for all investments, prior performance of a crypto ETF is not necessarily
indicative of future results. Clients should be prepared to bear the risk of permanent loss of principal in their
crypto ETF investments.
Limited Investment History: Crypto ETFs have only emerged recently as an investment opportunity and crypto
•
spot ETFs have emerged even more recently. It is unclear what the long-term performance of crypto ETFs is
likely to be, and their abbreviated history does not provide a reliable basis for modeling future returns.
Technology Risk: The crypto assets underlying the crypto ETFs are created, issued, transmitted, and stored
•
according to protocols run by computers in the crypto assets network. It is possible these protocols have
undiscovered flaws which could result in the loss of some or all of the underlying crypto assets. There may
also be network scale attacks against these protocols that result in the loss of some or all of the underlying
crypto assets. Some underlying crypto assets may be created, issued, or transmitted using experimental
cryptography that could have underlying flaws. Advancements in quantum computing and artificial
intelligence could lead to the breakdown of the sophisticated cryptographic protocols used for managing
crypto assets. Betterment makes no guarantees about the reliability of the cryptography used to create, issue,
or transmit the crypto assets underlying the crypto ETFs.
• Blockchain Risk: Certain crypto assets may rely on or are built on a public or third-party blockchain, and the
success of such a blockchain may have a direct impact on the success of the crypto assets, as well as the
success of other blockchain and decentralized data storage systems that are being used by the crypto assets.
There is no guarantee that any of these systems or their sponsors will continue to exist or be successful. This
could lead to disruptions of the operations of the crypto assets underlying the crypto ETFs and could
negatively impact the returns of the crypto ETFs.
• Regulatory Risk: There is significant uncertainty regarding the regulatory treatment of crypto assets in the U.S.
The effect of any future regulatory change on crypto is impossible to predict, but such change could be
substantial and adverse and could negatively impact the liquidity and/or returns of the crypto ETFs.
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Duration Risk – Longer-term securities in which a portfolio may invest tend to be more volatile than shorter term
securities. A portfolio with a longer average portfolio duration is more sensitive to changes in interest rates than a
portfolio with a shorter average portfolio duration.
Equity Market Risk – The risk that the market value of a security may move up and down, sometimes rapidly and
unpredictably. Equity market risk may affect a single issuer, an industry, a sector or the equity or bond market as a
whole.
Exchange-Traded Funds (ETFs) Risk (including leveraged ETFs) – The risks of owning shares of an ETF generally
reflect the risks of owning the underlying securities the ETF is designed to track, although lack of liquidity in an ETF
could result in its value being more volatile than the underlying portfolio securities. Leveraged ETFs contain all of the
risks that non-leveraged ETFs present. Additionally, to the extent the portfolio invests in ETFs that achieve leveraged
exposure to their underlying indexes through the use of derivative instruments, the portfolio will indirectly be subject
to leverage risk, described below. Leveraged Inverse ETFs seek to provide investment results that match a negative
multiple of the performance of an underlying index. To the extent that the portfolio invests in Leveraged Inverse ETFs,
the portfolio will indirectly be subject to the risk that the performance of such ETF will fall as the performance of that
ETF’s benchmark rises. Leveraged and Leveraged Inverse ETFs often “reset” daily, meaning that they are designed to
achieve their stated objectives on a daily basis. Due to the effect of compounding, their performance over longer
periods of time can differ significantly from the performance (or inverse of the performance) of their underlying index
or benchmark during the same period of time. These investment vehicles may be extremely volatile and can
potentially expose a portfolio to significant losses.
Extension Risk – The risk that rising interest rates may extend the duration of a fixed income security, typically
reducing the security’s value.
Fixed Income Market Risk – The prices of fixed income securities respond to economic developments, particularly
interest rate changes, as well as to perceptions about the creditworthiness of individual issuers, including governments
and their agencies. Generally, fixed income securities will decrease in value if interest 12 rates rise and vice versa. In a
low-interest rate environment, risks associated with rising rates are heightened. Declines in dealer market-making
capacity as a result of structural or regulatory changes could decrease liquidity and/or increase volatility in the fixed
income markets. In the case of foreign securities, price fluctuations will reflect international economic and political
events, as well as changes in currency valuations relative to the U.S. dollar. In response to these events, a portfolio’s
value may fluctuate, and its liquidity may be impacted.
Foreign Investment/Emerging Markets Risk – The risk that non-U.S. securities may be subject to additional risks due
to, among other things, political, social and economic developments abroad, currency movements and different legal,
regulatory and tax environments. These additional risks may be heightened with respect to emerging market countries
because political turmoil and rapid changes in economic conditions are more likely to occur in these countries.
Foreign Exchange Risk - Foreign investments may be affected favorably or unfavorably by exchange control
regulations or changes in the exchange rates. Changes in currency exchange rates may influence the share value, the
dividends or interest earned and the gains and losses realized. Exchange rates between currencies are determined by
supply and demand in the currency exchange markets, the international balance of payments, governmental
intervention, speculation and other economic and political conditions. If the currency in which security is
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denominated appreciates against the US Dollar, the value of the security will increase. Conversely, a decline in the
exchange rate of the currency would adversely affect the value of the security.
Income Risk – The possibility that a portfolio’s yield will decline due to falling interest rates. Inflation Protected
Securities Risk – The value of inflation protected securities, including TIPS, will typically fluctuate in response to
changes in “real” interest rates, generally decreasing when real interest rates rise and increasing when real interest
rates fall. Real interest rates represent nominal (or stated) interest rates reduced by the expected impact of inflation. In
addition, interest payments on inflation-indexed securities will generally vary up or down along with the rate of
inflation.
Interest Rate Risk – The risk that a rise in interest rates will cause a fall in the value of fixed income securities,
including U.S. Government securities in which the portfolio invests. Although U.S. Government securities are
considered to be among the safest investments, they are not guaranteed against price movements due to changing
interest rates. A low-interest rate environment may present greater interest rate risk, because there may be a greater
likelihood of rates increasing and rates may increase more rapidly.
Investment Company Risk – When a portfolio invests in an investment company, including mutual funds, closed-end
funds and ETFs, in addition to directly bearing the expenses associated with its own operations, it will bear a pro rata
portion of the investment company’s expenses. Further, while the risks of owning shares of an investment company
generally reflect the risks of owning the underlying investments of the investment company, the portfolio may be
subject to additional or different risks than if the portfolio had invested directly in the underlying investments. For
example, the lack of liquidity in an ETF could result in its value being more volatile than the underlying portfolio
securities. Closed-end investment companies issue a fixed number of shares that trade on a stock exchange or over
the counter at a premium or a discount to their net asset value. As a result, a closed-end fund’s share price fluctuates
based on what another investor is willing to pay rather than on the market value of the securities in the fund.
Investment Style Risk – The risk that the portfolio’s strategy may underperform other segments of the markets or the
markets as a whole.
Large Capitalization Risk – The risk that larger, more established companies may be unable to respond quickly to
new competitive challenges such as changes in technology and consumer tastes. Larger companies also may not be
able to attain the high growth rates of successful smaller companies.
Leverage Risk – A portfolio’s use of derivatives may result in the portfolio’s total investment exposure substantially
exceeding the value of its securities and the portfolio’s investment returns depending substantially on the
performance of securities that the portfolio may not directly own. The use of leverage can amplify the effects of
market volatility on the portfolio's value and may also cause the portfolio to liquidate portfolio positions when it
would not be advantageous to do so in order to satisfy its obligations. The portfolio’s use of leverage may result in a
heightened risk of investment loss.
Liquidity Risk – The risk that certain securities may be difficult or impossible to sell at the time and the price that the
portfolio would like. The portfolio may have to lower the price of the security, sell other securities 13 instead or forego
an investment opportunity, any of which could have a negative effect on portfolio management or performance.
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Market Risk – The risk that the market value of a security may move up and down, sometimes rapidly and
unpredictably. Market risk may affect a single issuer, an industry, a sector or the equity or bond market as a whole.
Money Market Funds – With respect to an investment in money market funds, an investment in the money market
fund is not a bank deposit nor is it insured or guaranteed by the Federal Deposit Insurance Corporation or any other
government agency. Although a money market fund may seek to maintain a constant price per share of $1.00, you
may lose money by investing in the money market fund. The Fund may experience periods of heavy redemptions that
could cause the Fund to liquidate its assets at inopportune times or at a loss or depressed value, particularly during
periods of declining or illiquid markets. This could have a significant adverse effect on the Fund’s ability to maintain a
stable $1.00 share price, and, in extreme circumstances, could cause the Fund to suspend redemptions and liquidate
completely.
Mortgage-Backed Securities Risk – Mortgage-backed securities are affected significantly by the rate of prepayments
and modifications of the mortgage loans backing those securities, as well as by other factors such as borrower
defaults, delinquencies, realized or liquidation losses and other shortfalls. Mortgage-backed securities are particularly
sensitive to prepayment risk, which is described below, given that the term to maturity for mortgage loans is generally
substantially longer than the expected lives of those securities; however, the timing and number of prepayments
cannot be accurately predicted. The timing of changes in the rate of prepayments of the mortgage loans may
significantly affect the portfolio’s actual yield to maturity on any mortgage-backed securities, even if the average rate
of principal payments is consistent with the portfolio’s expectation. Along with prepayment risk, mortgage-backed
securities are significantly affected by interest rate risk, which is described above. In a low-interest rate environment,
mortgage loan prepayments would generally be expected to increase due to factors such as refinancing and loan
modifications at lower interest rates. In contrast, if prevailing interest rates rise, prepayments of mortgage loans would
generally be expected to decline and therefore extend the weighted average lives of mortgage-backed securities held
or acquired by the portfolio.
Municipal Securities Risk – Municipal securities, like other fixed income securities, rise and fall in value in response to
economic and market factors, primarily changes in interest rates, and actual or perceived credit quality. Rising interest
rates will generally cause municipal securities to decline in value. Longer-term securities generally respond more
sharply to interest rate changes than do shorter-term securities. A municipal security will also lose value if, due to
rating downgrades or other factors, there are concerns about the issuer’s current or future ability to make principal or
interest payments. State and local governments rely on taxes and, to some extent, revenues from private projects
financed by municipal securities, to pay interest and principal on municipal debt. Poor statewide or local economic
results or changing political sentiments may reduce tax revenues and increase the expenses of municipal issuers,
making it more difficult for them to 14 repay principal and to make interest payments on securities owned by a
portfolio meet their obligations. Actual or perceived erosion of the creditworthiness of municipal issuers may reduce
the value of a portfolio’s holdings. As a result, the portfolio will be more susceptible to factors which that adversely
affect issuers of municipal obligations than a portfolio which does not have as great a concentration in municipal
obligations. Municipal obligations may be underwritten or
guaranteed by a relatively small number of financial services firms, so changes in the municipal securities market that
affect those firms may decrease the availability of municipal instruments in the market, thereby making it difficult to
identify and obtain appropriate investments for the portfolio. Also, there may be economic or political changes that
impact the ability of issuers of municipal securities to repay principal and to make interest payments on securities
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owned by the portfolio. Any changes in the financial condition of municipal issuers also may adversely affect the value
of the portfolio’s securities.
Non-Diversified Risk – To the extent that a portfolio is non-diversified, which means that it may invest in the
securities of relatively few issuers. As a result, the portfolio may be more susceptible to a single adverse economic or
political occurrence affecting one or more of these issuers and may experience increased volatility due to its
investments in those securities.
Opportunity Risk – The risk of missing out on an investment opportunity because the assets necessary to take
advantage of it are tied up in other investments.
Overlay Risk – To the extent that a client’s portfolio is implemented through an Overlay Manager, it is subject to the
risk that its performance may deviate from the performance of a sub-advisor’s model or the performance of other
proprietary or Client accounts over which the sub-advisor retains trading authority (“Other Accounts”). The Overlay
Manager’s variation from the sub-advisor’s model portfolio may contribute to performance deviations, including
under performance. In addition, a sub-advisor may implement its model portfolio for its Other Accounts prior to
submitting its model to the Overlay Manager. In these circumstances, trades placed by the Overlay Manager pursuant
to a model portfolio may be subject to price movements that result in the Client’s portfolio receiving prices that are
different from the prices obtained by the sub-advisor for its Other Accounts, including less favorable prices. The risk of
such price deviations may increase for large orders or where securities are thinly traded.
Portfolio Turnover Risk – To the extent that a portfolio buys and sells securities frequently, such activity may result in
increased brokerage or other higher transaction costs and additional capital gains tax liabilities. which may affect the
portfolio’s performance. These costs affect the portfolio’s performance. To the extent that a portfolio invests in an
underlying fund the portfolio will have no control over the turnover of the underlying fund
Prepayment Risk – The risk that, in a declining interest rate environment, fixed income securities with stated interest
rates may have the principal paid earlier than expected, requiring a portfolio to invest the proceeds at generally lower
interest rates.
Private Fund Risk - Private investment funds are not registered with the Securities and Exchange Commission and may
not be registered with any other regulatory authority. Accordingly, they are not subject to certain regulatory restrictions
and oversight to which other issuers are subject. There may be little public information available about their investments
and performance. Private funds generally employ illiquid, long -term strategies involving private equity,
credit, real estate or hedge fund investments. These strategies involve substantial risk including loss of
capital, lack of liquidity and long lock up periods, market , credit and operational risks, use of leverage
and derivatives, and valuation uncertainty due to infrequent pricing of portfolio assets. Moreover, as sales
of shares of private investment companies are generally restricted to certain qualified purchasers, it could be difficult
for client to sell shares of a private investment company at an advantageous price and time.
Quantitative Investing – A quantitative investment style generally involves the use of computers to implement a
systematic or rules-based approach to selecting investments based on specific measurable factors. Due to the
significant role technology plays in such strategies, they carry the risk of unintended or unrecognized issues or flaws in
the design, coding, implementation or maintenance of the computer programs or technology used in the
development and implementation of the quantitative strategy. These issues or flaws, which can be difficult to identify,
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may result in the implementation of a portfolio that is 15 different from that which was intended, and could negatively
impact investment returns. Such risks should be viewed as an inherent element of investing in an investment strategy
that relies heavily upon quantitative models and computerization.
Real Estate Industry Risk – Securities of companies principally engaged in the real estate industry may be subject to
the risks associated with direct ownership of real estate. Risks commonly associated with the direct ownership of real
estate include fluctuations in the value of underlying properties, defaults by borrowers or tenants, changes in interest
rates and risks related to general or local economic conditions. If a portfolio’s investments are concentrated in issuers
conducting business in the real estate industry, the portfolio may be subject to legislative or regulatory changes,
adverse market conditions and/or increased competition affecting that industry.
Real Estate Investment Trusts (REITs) – REITs are trusts that invest primarily in commercial real estate or real estate-
related loans. Investments in REITs are subject to the risks associated with the direct ownership of real estate which is
discussed above. Some REITs may have limited diversification and may be subject to risks inherent in financing a
limited number of properties. Sampling Risk – With respect to investments in index funds or a portfolio designed to
track the performance of an index, a fund or portfolio may not fully replicate a benchmark index and may hold
securities not included in the index. As a result, a fund or portfolio may not track the return of its benchmark index as
well as it would have if the fund or portfolio purchased all of the securities in its benchmark index.
Small and Medium Capitalization Risk – Small and medium capitalization companies may be more vulnerable to
adverse business or economic events than larger, more established companies. In particular, small and medium
capitalization companies may have limited product lines, markets and financial resources, and may depend upon a
relatively small management group. Therefore, small capitalization and medium capitalization stocks may be more
volatile than those of larger companies. Small capitalization and medium capitalization stocks may be traded over the
counter or listed on an exchange.
Social Investment Criteria Risk – If a portfolio is subject to certain social investment criteria it may avoid purchasing
certain securities for social reasons when it is otherwise economically advantageous to purchase those securities or
may sell certain securities for social reasons when it is otherwise economically advantageous to hold those securities.
In general, the application of portfolio’s social investment criteria may affect the portfolio’s exposure to certain
industries, sectors and geographic areas, which may affect the financial performance of the portfolio, positively or
negatively, depending on whether these industries or sectors are in or out of favor.
Taxation Risk – LFCM does not represent in any manner that the tax consequences described as part of its tax
management techniques and strategies will be achieved or that any of LFCM’s tax-management techniques, or any of
its products and/or services, will result in any particular tax consequence. The tax consequences of the tax-
management techniques, including those intended to harvest tax losses, and other strategies that LFCM may pursue
are complex and uncertain and may be challenged by the IRS. A portfolio that is managed to minimize tax
consequences to Clients will likely still earn taxable income and gains from time to time. In 16 order to pay tax-exempt
interest, tax-exempt securities must meet certain legal requirements. Failure to meet such requirements may cause the
interest received and distributed by the portfolio to shareholders to be taxable. Changes or proposed changes in
federal tax laws may cause the prices of tax-exempt securities to fall. The federal income tax treatment on payments
with respect to certain derivative contracts is unclear. Consequently, a portfolio may receive payments that are treated
as ordinary income for federal income tax purposes.
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Tracking Error Risk – The risk that the performance of a portfolio designed to track an index may vary substantially
from the performance of the benchmark index it tracks as a result of cash flows, portfolio expenses, imperfect
correlation between the portfolio's and benchmark's investments and other factors.
Underlying Funds Risk – With respect to portfolios that invest in underlying funds, additional investment risk exists
because the value of such investments is based primarily on the performance of the underlying funds. Specifically,
with respect to alternative investment funds, the entity’s sponsors will make investment and management decisions.
Therefore, an underlying fund’s returns are dependent on the investment decisions made by its management and the
portfolio will not participate in the management or control the investment decisions of the alternative investment
fund. Further, the returns on a portfolio may be negatively impacted by liquidity restrictions imposed by the governing
documents of an alternative investment fund such as “lockup” periods, gates, redemption fees and management’s
ability to suspend redemptions (in certain cases). Such lock-up periods, gates or suspensions may restrict the
portfolio’s ability to exit from an alternative investment fund in accordance with the intended business plan and
prevent the portfolio from liquidating its position upon favorable terms. All of these factors may limit the portfolio’s
return under certain circumstances.
U.S. Government Securities Risk – Although U.S. Government securities are considered to be among the safest
investments, they are not guaranteed against price movements due to changing interest rates. Obligations issued by
some U.S. Government agencies are backed by the U.S. Treasury, while others are backed solely by the ability of the
agency to borrow from the U.S. Treasury or by the agency's own resources.
Clients must understand that past performance is not indicative of future results. Therefore, current and prospective
clients (including you) should never assume that future performance of any specific investment or investment strategy
will be profitable. Investing in securities (including stocks, mutual funds, and bonds) involves risk of loss. Further,
depending on the different types of investments there may be varying degrees of risk. Clients and prospective clients
should be prepared to bear investment loss including loss of original principal.
Because of the inherent risk of loss associated with investing, our Firm is unable to represent, guarantee, or even imply
that our services and methods of analysis can or will predict future results, successfully identify market tops or
bottoms, or insulate you from losses due to market corrections or declines. AS primarily recommends mutual funds to
meet the needs of its clients, although exchange traded funds, stocks and bonds may also be used. A mutual fund’s
investment objective and its holdings are influential factors in determining how risky a fund is. Mutual funds face risks
based on the investments they hold. For example, a bond fund faces interest rate risk and income risk. Similarly, an
equity sector fund is at risk that its price will decline due to developments in its industry. Debt securities are also
subject to credit risk, which is the possibility that the credit strength of an issuer will weaken and/or an issuer of a debt
security will fail to make timely payments of principal or interest and security will go into default. Overall market risk is
defined as the possibility that stock or bond fund prices overall will decline over short or even extended periods.
Finally, principal risk, or the possibility that an investment will go down in value, or “lose money,” from the original or
invested amount, is a risk faced by investors.
Intentional cybersecurity breaches such as unauthorized access to systems, networks or devices, computer viruses or
other malicious software code and other cyberattacks that shut down, disable, slow or otherwise disrupt business
operations, processes or website access or functionality represent another risk for clients. In addition, unintentional
incidents can occur, such as the inadvertent release of confidential information. Such breaches could result in the loss
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or theft or customer data or funds, the inability to access electronic systems, loss or theft of proprietary information,
physical damage to a computer or network system, or costs associated with system repairs.
Clients must understand that past performance is not indicative of future results. Therefore, current and prospective
clients (including you) should never assume that future performance of any specific investment or investment strategy
will be profitable. Investing in securities (including stocks, mutual funds, and bonds) involves risk of loss. Further,
depending on the different types of investments there may be varying degrees of risk. Clients and prospective clients
should be prepared to bear investment loss including loss of original principal.
Because of the inherent risk of loss associated with investing, our Firm is unable to represent, guarantee, or even imply
that our services and methods of analysis can or will predict future results, successfully identify market tops or
bottoms, or insulate you from losses due to market corrections or declines.
Item 9 – Disciplinary Information
This item is not applicable to our brochure because there are no legal or disciplinary events listed in Item 9 of the
Form ADV Part 2 instructions that are material to a client’s or prospective client’s evaluation of our business or
integrity.
Item 10 – Other Financial Industry Activities and Affiliations
LFAS is not and does not have a related company that is a (1) investment company or other pooled investment vehicle
(including a mutual fund, closed-end investment company, unit investment trust, private investment company or
“hedge fund,” and offshore fund), (2) futures commission merchant, commodity pool operator, or commodity trading
advisor, (3) banking or thrift institution, (4) pension consultant, (5) real estate broker or dealer, (6) sponsor or
syndicator of limited partnerships, or (7) law firm.
Other Business Activities
LFAS’ only business is providing advisory services and investment advice to clients. However, many of
LFAS’ Advisory Representatives are engaged in professions other than giving investment advice. Those that are
registered representatives of a broker-dealer or licensed insurance agents may sell securities and/or insurance
products to any client and will receive usual and customary commissions for these transactions.
Level Four Financial Service, LLC
A number of LFAS’ Advisory Representatives may also be dually registered as a registered representative with Level
Four Financial Services, LLC (“LFF”), a FINRA registered broker-dealer. As of October 2020, the holding company of
LFAS, LFG Group, LLC, acquired ownership in LFF, thus creating common control and ownership between LFF and
LFAS. LFF and LFAS will share office space and operational personnel.
Level Four Business Solutions, LLC
LFAS is under common control with a business consulting firm, Level Four Business Solutions, LLC, (“LFBS”) which
provides various business solutions to businesses through engagement of services. Some of LFAS’ representatives
may provide such services through a separate engagement with LFBS.
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Accounting Services
Some of LFAS’ Advisory Representatives may establish relationships with CPA firms not related to LFAS and may
provide advisory services to clients of these accounting firms. Some of those accountants may also be licensed as
registered representatives of LFF. In their capacities as registered representatives, the Advisory Representatives may
implement securities transactions on behalf of CPA firm clients and share the usual and customary commissions
received with the licensed accountants. Clients are not obligated to use the services of the CPA firm or LFAS’ Advisory
Representatives.
Some of LFAS’ Advisory Representatives may also be separately licensed as Certified Public Accountants or Enrolled
Agents with the Internal Revenue Service. They may provide accounting or tax preparation services to clients. If
appropriate, advisory clients may be referred to these individuals for accounting or tax preparation services, but they
are not obligated to use these services. If clients do elect to use these services, charges for tax or accounting services
provided will be separate from fees charged for advisory services.
Other Registered Investment Advisory Services
LFAS is under common control with other investment advisers, Level Four Capital Management, LLC (“LFCM”), an SEC
registered investment adviser and The Preferred Legacy National Trust Bank, a national bank. LFAS and LFCM have
overlap in personnel and LFAS may use LFCM as a sub-advisor for client accounts. LFCM also provides services as a
sub-adviser to a large cap growth exchange-traded fund (“ETF” or “Fund”) registered under the Investment Company
Act of 1940 and distributed by ALPS Distributors (“ALPS”). LFCM receives a sub-advisory fee for acting in this capacity
which fee is generally calculated as a percentage of the net assets of invested capital in the Fund. This relationship is a
potential conflict of interest for any recommendations made by LFAS representatives for clients to invest in the Fund
as its affiliate receives fees based upon the value of net assets in such Fund. LFAS addresses this conflict in a variety
of ways, including, disclosure of various conflicts as detailed in this Brochure. Moreover, our advisors are required to
recommend investment advisory programs, investment products and securities that are suitable and in the best
interest of each client based upon the client’s investment objectives, risk tolerance and financial situation and needs.
LFAS may have occasion to refer clients to The Preferred Legacy National Trust Bank for trust services as may be
appropriate given a client’s stated needs and objectives and The Preferred Legacy National Trust Bank may refer
clients to LFAS for advisory services and share in revenue related to such referrals. LFAS and The Preferred Legacy
National Trust Bank remain operationally independent entities.
Insurance Activities
Some of LFAS’ Advisory Representatives are also independently licensed insurance agents and may be affiliated with
various insurance companies. When selling insurance products in this separate capacity, they may receive normal and
customary commissions. Level Four Group, LLC is the sole owner of LFAS and Level Four Insurance Agency, LLC, a
licensed insurance agency. Some of LFAS’ Advisory Representatives sell insurance products through Level Four
Insurance Agency, LLC.
Carr, Riggs & Ingram, L.L.C.
Our parent company, Level Four Group, is indirectly controlled by Carr, Riggs, & Ingram, L.L.C. (CRI), an Alabama
limited liability company and accounting firm. Although clients of LFAS in need of accounting services will typically
be referred to the client’s individual Advisory Representative’s related accounting firm, clients may also be referred to
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CRI. Because of CRI’s relationship to f LFAS and cross selling and referrals of services between the two firms, we have
a financial incentive to recommend CRI over other accounting firms. Moreover, CRI may and frequently does refer
their accounting clients to LFAS for investment management services. Due to the relationship between CRI and LFAS
CRI has an economic incentive to recommend LFAS over other financial firms offering similar services to those offered
by LFAS.
CRI is also the 100% indirect owner of a number of financial services-related entities, including without limitation,
Auditwerx, LLC, another accounting firm, CRI Solutions Group, LLC, an executive consulting firm, CRI Advanced
Analytics, an analytics firm, CRI TPA Services, a third party administrator firm, CRI M&A, LLC, a mergers and
acquisitions advisory firm and registered broker/dealer, CRI Simple Numbers, a business profitability consulting firm
and Paywerx, a payroll management solution. LFCM does not have direct material arrangements with these firms;
however, may share or refer clients with such firms.
If you are referred to an affiliated company of LFAS or referred by an affiliated company of LFAS, there is an inherent
conflict as the corporate parent of these related companies does serve to benefit from such referrals. Please
understand you are under no obligation to work with LFAS or one of our affiliated companies. You can work with any
accounting firm, investment advisor or other financial professional of your choosing.
Third-Party Money Managers
As described in Item 4 – Advisory Business and Item 5 – Fees and Compensation, LFAS has formed relationships with
independent, third-party money managers. When we refer clients to a third-party manager through our programs,
you need to know that our Firm will receive a portion of the fee charged. Therefore, we have a conflict of interest in
that we will only recommend third party money managers available through the programs described in Item 5 of the
Disclosure Brochure.
Conflict of Interest: The recommendation by LFAS representatives that a client purchase a securities or insurance
commission product from the firm presents a conflict of interest, as the receipt of commissions may provide an
incentive to recommend investment products based on commissions to be received, rather than on a particular client’s
need. No client is under any obligation to purchase any securities or insurance commission products from LFAS and/or
its representatives. Clients are reminded that they may purchase securities and insurance products recommended by
LFAS through other, non-affiliated broker-dealers and/or insurance agencies.
LFAS addresses these conflicts in a variety of ways, including, disclosure of various conflicts as detailed in this
Brochure. Moreover, our advisors are required to recommend investment advisory programs, investment products
and securities that are suitable for each client based upon the client’s investment objectives, risk tolerance and
financial situation and needs. In addition, we have established a variety or restrictions, procedures and disclosures
designed to address conflicts of interest – both those arising between and among accounts as well as between
accounts and our business. LFAS’ Chief Compliance Officer remains available to address any questions that a
client or prospective client may have regarding the above conflict of interest.
Securities Backed Lines of Credit
Client custodians may offer LFAS clients the ability to enter into Securities Backed Lines of Credit (SBLOCs), which
provide borrowers with a borrowing alternative to selling assets in order to access cash. LFAS typically does not
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recommend SBLOCs to clients, and LFAS does not receive any compensation directly related to a client opening an
SBLOC.
Conflict of Interest: Although the decision to open a SBLOC is driven by the client, a conflict of interest may exist in
the event LFAS recommends that a client open a SBLOC in lieu of withdrawing funds as LFAS could continue to charge
asset management fees based on those assets while creating a substantial risk of loss to the client. Further, LFAS
would be conflicted if such a recommendation is made. LFAS would also be conflicted in the management of the
advisory client’s account as LFAS’ fiduciary duty to manage the account according to the agreed upon investment
objective and risk tolerance may not be consistent with LFAS’ obligation to manage the account in a manner that will
maintain adequate collateral. Further there is a conflict due to the agreement between custodian RJA and affiliated
broker-dealer LFF, wherein RJA agrees to pay LFF a portion of the interest earned on securities-based lending loan
balances in advisory accounts at LFAS, with the exception of advisory accounts on the RJA ICA platform. The firm
addresses these conflicts through disclosure and by following the general fiduciary responsibility as the guiding
principle for management of the account in addition to the fact that advisory representatives do not receive or
otherwise directly share in the interest payments received by LFF from RJA. In the event any information arises during
the SBLOC application process that would indicate a need for any revisions to the account including the investment
objectives and or risk tolerance, the account will be accordingly updated to ensure that it continues to be managed in
accordance with the client’s needs.
When we provide investment advice to you regarding your retirement plan account or individual retirement account,
we are fiduciaries within the meaning of Title I of the Employee Retirement Income Security Act and/or the Internal
Revenue Code, as applicable, which are laws governing retirement accounts. The way we make money creates some
conflicts with your interests, so we operate under a special rule that requires us to act in your best interest and not put
our interest ahead of yours.
Under this special rule’s provisions, we must:
• Meet a professional standard of care when making investment recommendations (give prudent advice);
• Never put our financial interests ahead of yours when making recommendations (give loyal advice);
• Avoid misleading statements about conflicts of interest, fees, and investments;
Follow policies and procedures designed to ensure that we give advice that is in your best interest;
•
• Charge no more than is reasonable for our services; and
• Give you basic information about conflicts of interest.
LFAS’ Chief Compliance Officer remains available to address any questions that a client or prospective client
may have regarding the above conflict of interest.
Item 11 – Code of Ethics, Participation in Client Transactions and Personal Trading
Code of Ethics Summary
According to the Investment Advisers Act of 1940, an investment adviser is considered a fiduciary. As a fiduciary, it is
an investment adviser’s responsibility to provide fair and full disclosure of all material facts. In addition, an investment
adviser has a duty of utmost good faith to act solely in the best interest of each of its clients. LFAS and its Advisory
Representatives have a fiduciary duty to all clients. LFAS has established a Code of Ethics which all Advisory
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Representatives must adhere to. They must execute an annual acknowledgment agreeing that they understand and
agree to comply with that Code of Ethics.
The fiduciary duty of LFAS and its Advisory Representatives to clients is considered the core underlying principle for
LFAS’ Code of Ethics and represents the expected basis for all dealings the Advisory Representatives have with clients.
LFAS has the responsibility to make sure that the interests of clients are placed ahead of it or its Advisory
Representatives’ own investment interests. All Advisory Representatives will conduct business in an honest, ethical
and fair manner. All Advisory Representatives will comply with all federal and state securities laws at all times. Full
disclosure of all material facts and potential conflicts of interest will be provided to clients prior to services being
conducted. All Advisory Representatives have a responsibility to avoid circumstances that might negatively affect or
appear to affect the Advisory Representatives’ duty of complete loyalty to their clients. This section is only intended
to provide current clients and potential clients with a description of LFAS’ Code of Ethics. If current clients or potential
clients wish to review LFAS’ Code of Ethics in its entirety, a copy may be requested from any of LFAS’ Advisory
Representatives and a copy will be promptly provided.
Affiliate and Employee Personal Securities Transactions Disclosure
LFAS, our Advisory Representatives and/or our personnel may buy or sell securities in their personal accounts that we
may also recommend to clients. Because this policy may create a conflict between the interests of clients and the
personal investing opportunities of our personnel, we have established several procedures to control for the apparent
conflict of interest.
LFAS is and shall continue to be in compliance with The Insider Trading and Securities Fraud Enforcement Act of
•
1988. Personnel shall not buy or sell securities for their personal account(s) where their decision is derived, in
whole or in part, from information obtained as a result of his/her employment unless the information is also
available to the investing public upon reasonable inquiry.
It is our policy that no Advisory Representative shall prefer his or her own interest to that of the advisory
•
client.
• Our personnel may not purchase or sell any security traded over an exchange (such as a stock position) prior
to transactions in the same securities are implemented for an advisory client account.
• Most investments owned by our personnel are publicly traded and widely available (such as mutual funds).
Item 12 – Brokerage Practices
LFF, RJA, Fidelity and Charles Schwab & Company (“Schwab”) generally serve as broker/dealers and qualified
custodians for all accounts established through our different advisory programs. LFAS’ recommendation of these
qualified custodians is based primarily on minimizing client fees and expenses, but also on past experiences, as well as
offerings or services each provides that LFAS or clients may require or find valuable. LFAS may be limited in the
broker-dealer or custodians that we are permitted to use due to some LFAS Advisory Representatives’ relationship
with Level Four Financial, LLC and that firm’s respective duty to supervise their actions.
LFAS is independently owned and operated and not affiliated with any of the qualified custodians we may establish
accounts with. When recommending a broker-dealer or custodian the primary factor is on minimizing client fees and
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expenses, but also on past experiences, reputation, financial strength, security and stability, quality of service,
capability and competency with respect to executing, clearing and settling trades, as well as breadth of offerings or
services provided, that LFAS or clients may require or find valuable. We recommend broker/dealers and custodians
that we feel provide services in a manner and at a cost that will allow us to meet our duty of best execution. Clients
are required to use one of the firm’s designated custodial partners in order to receive advisory services from LFAS.
Our affiliated broker dealer, LFF, has a clearing and custody relationship with RJA, from which LFF receives economic
benefits. This creates a conflict of interest because, while we offer other custodians on our platform, we have a
financial incentive to recommend RJA due to these economic benefits. Clients should be aware that custodians both
on and off our platform may offer different features, such as lower costs, additional services or other benefits that
might better suit their needs. It is possible that you will pay higher commissions and/or trading costs than those that
are available elsewhere. To address this conflict, we disclose it to you and maintain policies and procedures intended
to consider factors such as execution quality, services capabilities, costs and overall client value when making
recommendations.
Clients are reminded that they are not under any obligation to custody securities at RJA (unless participating in the
ICA wrap program where custody at RJA is required) or purchase securities commission products through LFF and that
they are able to purchase such products through other, non-affiliated broker dealers or registered representatives.
It should be noted that accounts may or may not be charged a separate fee for transactions executed by the qualified
custodian. It is the discretion of the Advisory Representative after consultation with the client to determine if the
client’s Program account will be charged for all transactions or if the transaction fees will be included in the overall
management fee charged by LFAS. The firm does not charge clients higher advisory fees based upon trading activity,
but the firm does have an incentive to limit trading activity in client account(s) because we are charged for executed
trades. When clients are charged on a per transaction basis, the transaction fee will appear on the client’s individual
account statement from the qualified custodian. Please note that transaction fees are not charged in connection with
the ICA wrap program. This represents a conflict of interest in that the firm has incentive to recommend the ICA
program vs. other wrap or advisory programs, as it does not incur transaction fees as may be the case in other
programs and/or wrap accounts, including those offered through the firm. To address this conflict, we disclose it to
you, maintain policies and procedures to ensure that recommendations are made in the best interest of the client as
well as consideration of factors such as execution quality, service capabilities, overall costs and over all client value
when making recommendations, and require that account reviews be conducted in connection with account opening
as well as at a minimum on an annual basis.
While there will not be a direct linkage between the investment advice provided by LFAS and the different qualified
custodians, economic benefits may be received that would not be received if LFAS did not use these services to
implement the investment advice provided. These benefits may include, but not necessarily be limited to: receipt of
duplicate client confirmations and bundled duplicate statements; access to a trading desk; the ability to have
investment advisory fees deducted directly from client accounts; access to an electronic communications network for
client order entry and account information; receipt of compliance publications; and access to mutual funds that
generally require significantly higher minimum initial investments or are generally only available to institutional
investors.
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With respect to a specific block of international business acquired by the firm, the firm has established working
relationships with various domestic and foreign custodians. More specifically for this business, the firm utilizes the
following foreign custodians:
AndBank SA in Anbdorra
Brittania Bank & Trust Ltd (Bahamas)
EFG Bank (Luxembourg) S.A. in Luxemborg
Bank J. Safra Sarasin Ltd and Vontobel Swiss Wealth Advisors AG in Switzerland
For continuity purposes, the following annualized fee schedule is used in connection with this particular block of
international business:
Account Value
Fee Percentage
Up to $500,000
1.75%
$500,000 to $1,000,000
1.50%
$1,000,000 to $5,000,000
1.00%
$5,000,000 to $20,000,000
.75%
$20,000,000 to $50,000,000
.60%
Over $50,000,000
.50%
Advisory fees are due and payable on a quarterly basis in arrears. At the end of every calendar quarter, the firm will
either invoice the client directly for the payment or fees or fees will be deducted from the advisory account held at the
qualified custodian by implementing the following process:
• Assets Under Management. The month-end account value(s) for the three months in the quarter will be
obtained from the client's custody account(s), and the average of these values shall be calculated.
• Method of Fee Calculation. The advisory fee is calculated by multiplying one quarter of your annual fee with
the averaged month-end account value.
Alex Brown and Company and Morgan Stanley’s Investment Management Services Programs
In these programs, clients can select the firm as an outside manager. Once selected, investment management is
delegated to t h e f i r m w h i l e A l e x B r o w n a n d M o r g a n S t a n l e y provide custody, administrative, and
certain brokerage services. Morgan Stanley does not have discretionary authority over any separate account
managed by t h e f i r m . In these arrangements, clients may pay compensation separately to Morgan Stanley
and to t h e f i r m . Morgan Stanley and Alex Brown do not share any part of their fee or other compensation
with the firm. For fees charged by Morgan Stanley and Alex Brown, please refer to Morgan Stanley’s Form ADV
Wrap Fee Program Brochure for the Investment Management Services Program and the Alex Brown.
Raymond James & Associates clearing relationship
Those LFAS Advisory Representatives that are dually registered with LFF may recommend that clients establish a
brokerage (if registered representative) through LFF, in which Raymond James & Associates, Inc.(“RJA), member New
York Stock Exchange/SIPC, serves as custodian of assets.
Due to the fact that LFF is an affiliated company of LFAS through common ownership as previously described, there is
an inherent conflict of interest in the event clients select services provided through LFF through which representatives
may earn commission-based compensation in their separate capacities as registered representatives of LFF. LFAS
attempts to mitigate these conflicts of interest by evaluating and recommending that clients use the best platform and
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custodian that serves their needs. LFAS considers expense, fee structure and overall services provided when
recommending any particular platform or service, including those offered through LFF.
RJA is the clearing and custodial firm for affiliated firm, Level Four Financials’ brokerage business and is a custodial
option for LFAS advisory accounts. RJA offers their broker-dealer client’s financial strength and stability, economies of
scale, and reliable, state-of-the-art technology. We believe that RJA provides quality execution services for you at
competitive prices. As part of this business relationship, LFF, as broker/dealer, pays RJA various execution and clearing
charges and fees in connection with RJA maintaining custody and effecting the purchase and sale of securities for our
clients. Additionally, under the terms of LFF’s fully disclosed clearing agreement with RJA, it has a revenue-sharing
arrangement with RJA. According to the terms of the agreement, RJA agrees to pay LFF a portion of the interest
earned on margin debit balances and securities-based lending loan balances in advisory accounts at LFAS, with the
exception of with respect to any advisory accounts maintained on the RJA ICA platform. RJA also agrees to pay LFF a
portion of the revenue it receives from most mutual funds companies. This is a conflict of interest at the firm level
since the firm (LFAS) has an incentive to establish margin and/or securities-based loans or to recommend mutual
funds to earn additional revenue. These conflicts are mitigated by disclosing it to you in addition to the fact that LFAS
IARs do not receive or otherwise directly share in the interest payments received by LFF from RJA. Also, as part of the
revenue-sharing arrangement, RJA agrees to pay LFF a portion of the interest earned on credit and cash sweep
balances in advisory accounts, again with the exception of with respect to advisory accounts maintained on the RJA
ICA platform. This is a conflict of interest at the firm level since the firm (LFAS) has an incentive to have Clients
maintain assets in one of the available cash sweep vehicles. The firm addresses this conflict by in addition to
disclosing, it to you, LFAS IARs do not receive or otherwise directly share in the interest payments received by LFF
from RJA. This conflict is further mitigated by the controls around billing on cash balances. LFF’s receipt of these and
other revenue streams through its clearing relationship with RJA supports and defrays the costs LFF has related to the
ongoing operational and administrative maintenance of Client accounts and compensates LFF for the various services
it provides in its role as broker-dealer of record. As part of this business relationship, LFF, as broker/dealer, pays RJA
for various execution and clearing services in connection with RJA, maintaining custody and effecting the purchase
and sale of securities for our clients (“Custody Fee”). RJA imposes its Custody Fee based on assets. The Custody Fee
decreases based on certain asset thresholds. Under this arrangement, LFF and its affiliates have a financial incentive to
retain assets with RJA to minimize costs.
It should be noted that clients participating in the ICA wrap program, are required to utilize RJA as custodian with
affiliated firm LFF acting as introducing broker-dealer. As noted, LFF does not receive revenue sharing from RJA for
interest earned on margin debit balances, securities-based lending loan balances or interest on credit and cash sweep
balances for advisory accounts participating in the ICA wrap program.
The firm also receives certain other economic benefits from RJA. These benefits may include software and other
technology that provides access to client account data (such as trade confirmations and account statements),
facilitates trade execution (and allocation of aggregated orders for multiple client accounts), provides research, pricing
information and other market data, facilitates the payment of LFASs fees from its clients’ accounts, and assists with
back-office functions, recordkeeping and client reporting. Many of these services may be used to service all or a
substantial number of LFAS’s accounts. RJA may also make available to LFAS other services intended to help LFAS
manage and further develop its business. These services may include consulting, publications and conferences on
practice management, information technology, business succession, and marketing. In addition, RJA may make
available, arrange and/or pay for these types of services to be rendered to LFAS by independent third parties. RJA may
discount or waive fees it would otherwise charge for some of these services, pay all or a part of the fees of a third-
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party providing these services to LFAS, and/or RJA may pay for travel expenses relating to participation in such
training.
Transition Assistance
RJA provides various benefits to the firm to assist the firm with the costs of associating or transitioning representatives
to the RJA platform (referred to as “Transition Assistance”). The proceeds of such Transition Assistance payments are
intended to be used for a variety of purposes, including but not necessarily limited to, providing working capital to
assist in funding representatives’ business, technology set-up fees, and staffing support associated with moving
accounts. The amount of Transition Assistance is based upon at least in part, assets under custody on the RJA
platform The firm’s advisory representatives do not receive any part of this additional compensation. The Firm is
required to pay back a portion of such transition assistance in the event the firm’s assets at RJA fall below a certain
threshold or in the event the Firm terminates its relationship with RJA. The receipt of this transition assistance along
with the consequences of triggering events which would require a return of a portion of such assistance back to RJA
as well as RJA’s custodial relationship with affiliated broker-dealer LFF, creates a financial incentive for the firm to
recommend Raymond James programs or products and to continue its relationship with RJA. LFAS attempts to
mitigate these conflicts of interest by evaluating and recommending that clients use RJA’s platform and services based
on the benefits that such services and platform rather than the Transition Assistance that is received by the firm. LFAS
considers RJA’s expense, fee structure and the overall services provided when recommending or requiring that clients
maintain accounts with RJA. However, clients should be aware of this conflict and take it into consideration in deciding
whether to custody their assets in an account at RJA.
Schwab Advisor Services™ and Fidelity Brokerage Services, LLC clearing relationships
Schwab Advisor Services™ is Schwab’s business serving independent investment advisory firms as does Fidelity
Brokerage Services, LLC. They provide us and our clients with access to their institutional brokerage services (trading,
custody, reporting, and related services), many of which are not typically available to Schwab and/or Fidelity retail
customers. However, certain retail investors may be able to get institutional brokerage services from Schwab and/or
Fidelity without going through us.
Schwab and Fidelity also makes available various support services. Some of those services help us manage or
administer our clients’ accounts, while others help us manage and grow our business. These support services are
generally available on an unsolicited basis (we don’t have to request them) and at no charge to us. Following is a more
detailed description of Schwab’s and Fidelity support services:
Services that benefit you. Schwab’s and Fidelity’s institutional brokerage services include access to a broad
range of investment products, execution of securities transactions, and custody of client assets. The
investment products available through Schwab and/or Fidelity include some to which we might not otherwise
have access or that would require a significantly higher minimum initial investment by our clients.
Services that do not directly benefit you. Schwab and/or Fidelity also makes available to us other products and
services that benefit us but do not directly benefit you or your account. These products and services assist us
in managing and administering our clients’ accounts and operating our firm. They include investment research,
both Schwab’s and/or Fidelity’s own as well as that of third parties. We use this research to service clients’
accounts, including accounts not maintained at Schwab and/or Fidelity. In addition to investment research,
Schwab and Fidelity also make available software and other technology that:
• Provide access to client account data (such as duplicate trade confirmations and account statements)
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Facilitate trade execution and allocation aggregated trade orders for multiple client accounts
Facilitate payment of our fees from our clients’ accounts
•
• Provide pricing and other market data
•
• Assist with back-office functions, recordkeeping and client reporting
Services that generally only benefit us. Schwab and Fidelity both also offer other services intended to help
us manage and further develop our business enterprise. These services include:
• Education conferences and events
• Consulting on technology and business needs
• Consulting on legal and related compliance needs
• Publications and conferences on practice management and business succession
• Access to employee benefits providers, human capital consultants, and insurance providers
• Marketing consulting and support
Schwab and Fidelity provide some of these services themselves. In other cases, they will arrange for third-party
vendors to provide the services to us. Schwab and Fidelity also discount or waive fees for some of these services or
pays all or a part of a third party’s fees. Schwab and Fidelity also provides us with other benefits, such as occasional
business entertainment of our personnel. If you did not maintain your account with Schwab and/or Fidelity, we would
be required to pay for these services from our own resources.
The availability of these services from Schwab and Fidelity benefits us because we do not have produce or purchase
them. We don’t have to pay for Schwab’s and Fidelity’s services. These services are not contingent upon us committing
any specific amount of business to Schwab and Fidelity in trading commissions or assets in custody. The fact that we
receive these benefits from Schwab and Fidelity is an incentive for us to recommend the use of Schwab and/or Fidelity
rather than making such a decision based exclusively on your interest in receiving the best value in custody services
and the most favorable execution of your transactions. This is a conflict of interest. We believe, however, that taken in
the aggregate, when Schwab and/or Fidelity is recommended as a custodian for a particular client/account(s), it is only
when it is in the best interests of our clients. Our selection is primarily supported by the scope, quality, and price of
Schwab’s and/or Fidelity’s services (see “How we select brokers/ custodians”) and not Schwab’s and/or Fidelity’s
services that benefit only us.
Trade Away Services/Directed Brokerage
Through its relationships with, Fidelity, Schwab and RJA (through association with LFF), LFAS may also use the
respective broker/dealers’ Trade Away Service which allow LFAS to place trades with other broker/dealers. Trade Away
Services and Directed Brokerage allow LFAS to elect to execute trades for through other broker/dealers in order to
obtain a better price for the client and then have the securities delivered into/from the client's LFF, , Schwab or Fidelity
brokerage account.
The use of the Trade Away Service provides LFAS greater flexibility to access more fixed income products, ability to
implement trades with companies that may make a market in a security, the ability to access Initial Public Offerings
(IPO’s), the ability to access new issue bonds, and the ability to find a wider range or pricing on equity positions. The
Trade Away Service is beneficial because it allows LFAS to place trades through several executing broker/dealers, yet
receive centralized custody, clearing and settlement, recordkeeping and other services from one source, RJ, , Schwab
and Fidelity. LFAS’s decision to use an executing broker/dealer will depend on the executing broker’s respective
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expertise and costs. All assets will be kept in the client’s LFF/RJA, , Schwab and Fidelity account with all confirmations
and statements generated by RJA, , Schwab and Fidelity.
The use of Trade Away Services (, Fidelity, and Schwab) and Directed Brokerage (LFF for participation in the ICA
platform program) are the only cases in which LFAS selects a broker-dealer to be used without specific client consent.
Fidelity, Schwab, and RJA charge the client a service fee per order entered at an executing broker/dealer by LFAS. The
Trade Away Service Fee will be charged to the client’s account.
Broker-Dealer Selection Process
Clients often grant LFAS the authority to select the broker-dealer to be used for the purchase and sale of securities.
When evaluating best execution, we will consider the following factors in broker selection:
Financial stability
•
• Reputation
• Quality of services and research available
Type and size of both securities traded and markets traded on
•
Liquidity
•
• History of execution speed and price improvement
• Competitiveness of commission rates compared to other brokers
As noted, clients participating in the ICA wrap program are required to use LFF as broker dealer, with RJA serving as
custodian. Clients participating in any of the RJ managed programs are required to use Raymond James as well.
Clients participating in the Schwab Managed Marketplace program must be custodied at Schwab. Clients
participating in the Participant Asset Management wrap program must be custodied at Fidelity.
Research and Other Soft Dollar Benefits
LFAS’s primary objective in broker-dealer selection is to comply with its duty to obtain the best execution for clients.
Best execution does not necessarily mean the lowest commission, but instead involves consideration of many factors,
listed above.
A statutory “safe harbor” allows broker-dealers to be paid with commission dollars, also referred to as soft dollars, in
exchange for statistical research and information. Soft dollar transactions generally cause clients to pay a commission
rate higher than would be charged for execution of the trade only.
At times, LFAS may select a broker-dealer that charges a commission in excess of that which another broker-dealer
may have charged for executing the same transaction. LFAS is not obligated to simply choose the broker-dealer with
the lowest commission rate if, within reasonable judgment, we believe the total cost or proceeds may be less favorable
for the client that what may be obtained by a broker-dealer offering soft dollar services.
Research related products and services provided by the broker-dealer may include both proprietary and third-party
research covering analysis and pricing, trading markets, legislative developments, economic and financial trends, and
research or analytical computer software utilized in the investment management process.
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LFAS is able to obtain such products and services through the use of Soft Dollars which reduces the need for LFAS to
produce the same research through hard dollars. Thus, the use of soft dollars can provide economic benefits to Level
Four Advisory Services and its clients.
Research products and services may be useful in servicing some or all of the Advisor and its affiliates’ client accounts
but may not be used by the Advisor in servicing the actual client accounts whose commission dollars generated and
provided such research. Due to custodian restrictions, not all clients will be part of the soft dollar arrangement or pay
for these services.
LFAS periodically reviews performance of broker-dealers, and the items previously discussed to other broker-dealers
to ensure that we are providing clients with the best execution available for those services.
Aggregation of Client Orders-Block Trading Policy
Depending upon who has investment discretion, the firm, the Manager or your financial advisor may aggregate trades
for more than one client’s account (“block trades”) and execute as a single trade in order to provide fair and equitable
prices among managed client accounts. All clients will receive equal treatment when LFAS and its Advisory
Representatives perform block trades for managed accounts. If affiliated asset management firm, Level Four Capital
Management (“LFCM”) is utilized for sub-advisory services, trades will be aggregated by LFCM for trading purposes.
Securities purchased or sold using block trades will then be allocated in a fair and equitable manner to all client
accounts involved in the block trade. If for any reason the entire block trade cannot be completed on the day the
trade is placed, client accounts will receive an equal pro-rata portion of the securities traded. If a block transaction is
effected, you will receive the average price of all transactions effected to fill the order. As a result, the average price
received by any individual client may be higher or lower than the price that an individual client may have received had
the transaction been effected for the client independently from the block transaction. LFAS will keep records of all
block trades executed and the allocations for each client account that participates in the block trade. LFAS and its
Advisory Representatives will not receive additional compensation as a result of block trading.
Trade Errors
Based on industry practice and SEC guidance to broker-dealers, a trade error under this policy is defined as including:
Inaccurate transmission or execution of any term of an order including, but not limited to: price; number of
•
shares or other unit of trading; identification of the security; identification of the account for which securities
are purchased or sold; short sales that were instead sold long or vice versa; or the execution of an order on
the wrong side of a market;
• Unauthorized (because of misunderstanding or mistake) or unintended purchase, sale or allocation of
securities, or the failure to follow specific client instructions; and
Incorrect entry of data into relevant systems, including reliance on incorrect cash positions, withdrawals or
•
securities positions reflected in an account.
LFAS has implemented procedures designed to prevent trade errors; however, trade errors in client accounts cannot
always be avoided. Consistent with its fiduciary duty, it is the policy of LFAS to correct trade errors in a manner that is
in the best interest of the client. In cases where the client causes the trade error, the client will be responsible for any
loss resulting from the correction. In all situations where the client does not cause the trade error, the client will be
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made whole and any loss resulting from the trade error will be absorbed by LFAS if the error was caused by the
Firm. If the error is caused by the broker-dealer, the broker-dealer will be responsible for covering all trade error
costs. LFAS will never benefit or profit from trade errors. Gains from trade errors, whether caused by the client or Firm
are generally retained by the custodian.
Item 13 – Review of Accounts
Account Reviews and Reviewers
LFAS recommends that clients have their financial situation reviewed and updated at least annually. Unless client’s
contract for annual consulting services, financial planning services terminate upon the presentation of the plan or
completion of the consultation. If clients elect to have LFAS perform this review and update, a new client agreement
will be required, and additional fees may be charged.
Managed accounts may be reviewed on a more frequent basis. Accounts at third party money managers are reviewed
when a statement is received from the manager, usually quarterly.
The calendar is the main triggering factor for reviews, although client requests, a change in client circumstances or
objectives, and unusual market activity can also trigger reviews.
Statements and Reports
Clients receive account statements directly from Raymond James, Schwab, Fidelity or the client’s qualified custodian
when different than LFF. Statements will be delivered at least quarterly. In addition, LFAS may provide performance
or position reports of their accounts managed by LFAS.
Finally, at their discretion LFAS may provide written performance and/or position reports to clients in addition to the
statements and reports discussed above. Clients are strongly urged to compare all reports prepared by LFAS against
the account statements received from the client’s broker/dealer or qualified custodian.
Item 14 – Client Referrals and Other Compensation
The firm receives transition assistance from RJA based upon assets custodied or to be custodied at RJA The firm’s
advisory representatives do not receive any part of this additional compensation. RJA also serves as custodian for the
Firm’s affiliated broker dealer, LFF. The Firm is required to pay back a portion of such transition assistance in the event
the firm’s assets at RJA fall below a certain threshold or in the event the Firm terminates its relationship with RJA. The
receipt of this transition assistance along with the consequences of triggering events which would require a return of a
portion of such assistance back to RJA as well as RJA’s custodial relationship with affiliated broker-dealer LFF, creates a
financial incentive for the firm to recommend Raymond James programs or products and to continue its relationship
with RJA. The Firm attempts to mitigate these conflicts of interest by evaluating and recommending that clients use
RJA’s services based on the benefits that such services provide to our clients, rather than any related associations with
affiliated firms or transition assistance that the firm may receive. LFAS considers RJA’s expense, fee structure, and the
overall services provided when recommending or requiring that clients maintain accounts with RJA. However, clients
should be aware of this conflict and take it into consideration in making a decision whether to custody their assets in a
brokerage account at RJA.
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We also receive an economic benefit from Schwab and Fidelity in the form of the support products and services
it makes available to us and other independent investment advisors whose clients maintain their accounts at
Schwab and Fidelity. You do not pay more for assets maintained at Schwab or Fidelity as a result of these
arrangements. However, we benefit from the referral arrangement because the cost of these services would
otherwise be borne directly by us. You should consider these conflicts of interest when selecting a custodian.
The products and services provided by Schwab, how they benefit us, and the related conflicts of interest are
described above (see Item 12—Brokerage Practices).
Additionally, the firm may receive cash or non-cash sponsorship assistance from custodial or product partners for the
firm’s annual conference/educational meeting. This does not cause clients to pay additional transaction fees beyond
those charged by the Firm and does not diminish our duty to act in client’s best interests, including best execution of
trades.
In order to facilitate the recruitment of advisory representatives and the acquisition of other registered investment
advisory firms, from time to time the firm offers recruited advisory representatives transition assistance loans. Such
loans are generally in the form of a forgivable promissory note which is forgiven over a term period of five (5) years.
These loans represent an additional economic benefit to the recruited advisory representatives to whom they are
issued. The receipt of these loans presents a conflict of interest because recruited or acquired advisory representatives
are incentivized to recommend that clients move their asset to and continue to utilize the services of the firm rather
than basing such recommendations solely on a client’s particular needs or best interest. The loans incentivize the firm
and its affiliated entities to recommend that existing clients begin or continue to utilize the services of the firm and its
related entities. Persons who are registered advisory representatives with LFAS and who are also registered with LFF,
along with their clients, may choose to solely use RJA as custodian. These conflicts are mitigated by disclosing them
to you and by requiring that there be a review of your account at account opening and periodically to determine
whether it is suitable and in your best interest in light of your investment objectives, risk tolerance, financial
circumstances and other characteristics.
From time to time, LFAS and its Advisory Representatives receive from unaffiliated parties, client referrals in exchange
for compensation to that third-party (“referral arrangement”). Any referral arrangement entered into by LFAS for the
solicitation of advisory clients by a third-party that constitutes a “testimonial” or “endorsement” are in accordance with
Rule 206(4)-1 under the Advisers Act. Compensation to the solicitor or promoter is dependent on the client entering
into an advisory agreement with LFAS. Compensation to the solicitor/promoter will be an agreed upon percentage of
LFAS’ investment advisory fee or a flat fee depending on the type of advisory services LFAS provides to the referred
client. The Solicitor is not permitted to offer clients any investment advice on behalf of LFAS and advisory fees
charged to clients will not increase as a result of compensation being shared with the solicitor. The details of the
referral arrangement and a description of the compensation paid to the solicitor will be disclosed to each referred
client through a written disclosure.
From time to time, LFAS and its Advisory Representatives may enter into other types of referral arrangements,
including arrangements with company affiliates. These arrangements are also conducted in accordance with Rule
206(4)-1 under the Advisers Act and any material conflict of interest created by such arrangement will be disclosed to
any solicited or referred client.
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Item 15 – Custody
Custody, as it applies to investment advisers, has been defined by regulators as having access or control over client
funds and/or securities. In other words, custody is not limited to physically holding client funds and securities. If an
investment adviser has the ability to access or control client funds or securities, the investment adviser is deemed to
have custody and must ensure proper procedures are implemented.
LFAS does not take physical custody of your funds or securities. However, LFAS is deemed to have custody of client
funds and securities whenever LFAS is given the authority to have fees deducted directly from client accounts or if
LFAS facilitates or executes your requests for third party standing letters of authorization that enable LFAS to change
the timing of the amount of the transfer upon your request. Additionally, due to the fact in certain circumstances such
as when clients of LFAS are referred for the provision of trust services, a related party, Preferred Legacy Trust, will be
acting as a qualified custodian for client assets, LFAS is deemed to have custody for such clients. While related, LFAS
and Preferred Legacy Trust remain operationally independent. It should be noted that authorization to trade in client
accounts is not deemed by regulators to be custody.
LFAS has established procedures to ensure all client funds and securities are held at a qualified custodian in a separate
account for each client under that client’s name. Clients or an independent representative of the client will direct, in
writing, the establishment of all accounts and therefore are aware of the qualified custodian’s name, address and the
manner in which the funds or securities are maintained. Finally, account statements are delivered directly from the
qualified custodian to each client, or the client’s independent representative, at least quarterly. Clients should
carefully review those statements and are urged to compare the statements against reports received directly
from LFAS. When clients have questions about their account statements, they should contact LFAS or the qualified
custodian preparing the statement.
Item 16 – Investment Discretion
LFAS may provide asset management services on a discretionary basis. LFAS’ discretionary authority must be granted
by the client in the client agreement. When discretionary authority is granted, it is limited in that LFAS will only be
given discretionary trading authority. This authority will allow LFAS to determine the type of securities and the
number of securities that can be bought or sold for the client portfolio without obtaining the client’s consent for each
transaction.
If you decide to grant trading authorization on a non-discretionary basis, we will be required to contact you prior to
implementing changes in your account. Therefore, you will be contacted and required to accept or reject our
investment recommendations including:
The security being recommended
•
The number of shares or units
•
• Whether to buy or sell
Once the above factors are agreed upon, LFAS will be responsible for making decisions regarding the timing of buying
or selling an investment and the price at which the investment is bought or sold. If your accounts are managed on a
non-discretionary basis, you need to know that if you are not able to be reached or are slow to respond to our
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request, it can have an adverse impact on the timing of trade implementations, and we may not achieve the optimal
trading price.
Please refer to Item 12 for more information regarding Trade Away Services.
Item 17 – Voting Client Securities
LFAS does not currently vote proxies on behalf of your account. Therefore, it is your responsibility to vote all proxies
for securities held in accounts managed by our Firm.
Clients will receive proxies directly from their custodian or transfer agent and such documents will not be delivered by
our Firm. In some instances, and at your specific request, your Advisory Representative may give recommendations
or clarifications based on your Advisory Representative’s understanding of the issues presented in the proxy materials.
Your Advisory Representative may also conduct additional research on proxy issues if necessary; however, you will be
solely responsible for all proxy voting decisions.
Item 18 – Financial Information
This item is not applicable to this brochure. LFAS does not require or solicit prepayment of more than $1,200 in fees
per client, six months or more in advance. Therefore, LFAS is not required to include a balance sheet for our most
recent fiscal year. LFAS is not subject to a financial condition that is reasonably likely to impair its ability to meet
contractual commitments to clients. Finally, LFAS has not been the subject of a bankruptcy petition at any time.
LFAS does not take custody except under three conditions which are deemed to be custody by the SEC in light of our
authority and ability to transfer funds.
1. LFAS is deemed to have custody because of our ability to deduct advisory fees from your account. You will
receive a statement at least quarterly directly from the account custodian reflecting the deduction of fees.
Authorization to deduct fees is incorporated into the Investment Advisory Agreement executed between
yourself and LFAS.
2. LFAS is also deemed to have custody if you establish a standing letter of authorization directing us to transfer
funds or securities from your account to a specified third party and you give us the authorization to change
the timing and/or the amount of the transfer.
3. LFAS is deemed to have custody in the event client assets are maintained with a related entity, Preferred
Legacy Trust, in connection with the provision of trust services.
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CUSTOMER PRIVACY POLICY
WHAT DOES LEVEL FOUR DO WITH YOUR PERSONAL INFORMATION?
FACTS
Why?
The Firm(s) collects and develop personal information about clients and some of that
information is non-public personal information (Customer Information). The essential
purpose for collecting Customer Information is to provide and service the appropriate
financial products and services clients obtain from the Firm(s). The Firm(s) may share client
information with one or more of our affiliated companies (companies related by common
ownership or control).
The affiliated companies of Level Four include Level Four Group LLC (LFG), Level Four Financial,
LLC (LFF), Level Four Advisory Services, LLC (LFAS), Level Four Capital Management, LLC,
(LFCM) and Level Four Insurance Services (LFIS) collectively (“the Firm(s)”). The Firm(s) may
also have relationships with other non-affiliated (companies not related by common ownership
or control) entities, including, insurance companies, trust companies, custodians and other
financial institution entities.
What?
The categories of Customer Information collected by the Firm(s) depend upon the scope of
the engagement with the individual affiliate entity and are generally described below. As
investment advisers, LFAS and LFCM collect and develops Customer Information about clients
in order to provide investment advisory services. As a broker dealer, LFF collects Customer
Information about clients in order to provide brokerage services. Customer Information
collected includes:
▪
▪
▪
▪
▪
Information received from clients on financial inventories and questionnaires through
consultation with referring Advisory and Brokerage Representatives. This Customer
Information may include personal and household information such as income, spending
habits, investment objectives, financial goals, statements of account, and other records
concerning clients’ financial condition and assets, together with information concerning
employee benefits and retirement plan interests, wills, trusts, mortgages and tax returns.
Information needed to open an account including social security numbers, investment
experience, assets, income, account balances.
Information developed as part of financial plans, analyses or investment advisory
services.
Information concerning investment advisory account transactions, such as wrap account
transactions.
Information about clients’ financial products and services transactions with LFAS, LFCM
and LFF.
▪ When you are no longer our customer, we continue to share your information as
described in this notice.
How?
All financial companies need to share customer’s personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their
customer’s personal information; the reasons Level Four chooses to share; and whether
you can limit this sharing.
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Reasons we can share your personal information
Does Level Four
share?
Can you
limit this
sharing?
Yes
No
For our everyday business purposes—
such as to process your transactions, maintain your account(s),
respond to court orders and legal investigations, or report to
credit bureaus
Yes
No
For our compliance with rules and regulations— information
about your transactions and communications provided to non-
affiliated brokerage or investment advisory firms when required to
comply with supervisory rules and regulations.
Yes
No
For our marketing purposes—
to offer our products and services to you
For joint marketing with other financial companies
Yes
No
Yes
No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
No
We don’t share
For our affiliates’ everyday business purposes—
information about your creditworthiness
For our affiliates to market to you
No
We don’t share
For nonaffiliates to market to you
No
We don’t share
Who we are
Who is providing this
notice?
Level Four Financial, LLC, Level Four Advisory Services, LLC and Level Four Capital
Management, LLC
What we do
To administer, manage and service customer accounts, process transactions and provide
related services for client accounts, it is necessary for Level Four to provide access to
Customer Information within the Firm and its affiliated companies and to non-affiliated
companies, other investment advisers, other broker-dealers, trust companies, custodians
and insurance companies. The Firm(s) may also provide Customer Information outside
of the Firm as permitted by law, such as to government entities, consumer reporting
agencies or other third parties in response to subpoenas.
How we share
information with
third parties
LFAS and LFCM may also share information with Level Four Financial Services, LLC (LFF)
which has supervisory obligations over certain of LFAS’ and LFCM’s activities. As a
result of the relationship, LFF will have access to certain confidential information (e.g.,
financial information, investment objectives, transactions and holdings) about LFAS’
clients, even if client does not establish any account through LFF.
Level Four does not share Customer Information with affiliates or non-affiliated third
parties for marketing purposes.
How does Level Four
protect my
information?
To protect your personal information from unauthorized access and use, we use security
measures that comply with federal law. These measures include computer safeguards
and secured files and buildings.
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How does Level
Four collect my
personal
information?
We collect your personal information, for example, when you
▪ Open an account or perform transactions
▪ Make a wire transfer or tell us where to send money
▪ Tell us about your investment or retirement portfolio
We also collect personal information from others such as credit bureaus, affiliates
and other companies
Federal law gives you the right to limit only
▪ Sharing for affiliates’ everyday business purposes- information about your
creditworthiness
Why can’t I limit all
sharing?
▪ Affiliates from using your information to market to you
▪ Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.
If you choose to opt out now; at any time in the future; or wish to withdraw your
opt out request, contact us at 866-834-1040. If it is your choice to opt out there
will be a 30-day period before your opt out will take effect.
How do I limit
sharing?
Please note: If you are a new customer, we can begin sharing your information from
the date we sent this notice. When you are no longer our customer, we continue to
share your information as described in this notice. However, you can contact us at any
time to limit our sharing.
If Level Four provides services to a joint account, the Firm(s) will treat the opt-out
request by a joint account owner as applying to all owners on the account(s) managed
or serviced by any Level Four entity.
What happens
when I limit
sharing for an
account, I hold
jointly with
someone else?
Definitions
Companies related by common ownership, control, or directly involved in execution and
settlement of client transactions. They can be financial and non-financial companies.
Affiliates
The affiliated companies of Level Four include Level Four Group LLC (LFG), Level Four
Financial, LLC (LFF), Level Four Advisory Services, LLC (LFAS), Level Four Capital
Management, LLC, (LFCM) and Level Four Insurance Services (LFIS).
Companies not related by common ownership, control, or directly involved in
execution and settlement of client transactions. They can be financial and non-financial
companies.
Nonaffiliates
The Firm(s) may also have relationships with other non-affiliated entities, including,
insurance companies, trust companies, custodians and other financial institution
entities.
Additionally, our primary clearing firm, Raymond James & Associates, is directly involved
in execution and settlement of client transactions. Level Four also has execution and
custody relationships with Schwab, and Fidelity.
A formal agreement between nonaffiliated financial companies that together market
financial products or services to you.
Joint Marketing
▪ Our joint marketing partners may include banks and credit unions
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Other important information
Level Four understands that the relationship clients have with their Advisory Representative and/or Registered
Representatives (“Representative”) is important. If a client’s Representative ends his or her affiliation with Level Four
and he or she chooses to move to a different Firm, or if an Representative’s relationship with Level Four is
terminated, the Representative may be allowed to take with him or her copies of all client and account
documentation (including but not limited to: account applications; customer statements; and other pertinent forms
related to the advisory services provided to the client by Level Four), so the Representative is able to continue the
relationship with his or her client and continue providing services through his or her new firm. Level Four will also
retain copies of its client and account documentation. Clients do not need to take action if it is their choice to allow
their Representative to keep copies of their confidential information should he or she leave Level Four. If you do
not want your Advisory Representative to keep copies of your confidential information, should he or she
decide to end the relationship with Level Four in the future, you have the right to opt out.
those disclosures. Additional
information concerning our privacy policies can be
Vermont: In accordance with Vermont law, we will not disclose information about your creditworthiness to our
affiliates and will not disclose your personal information, financial information, credit report, or health information
to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to
make
found at
levelfourfinancial.com, levelfouradvisors.com and/or levelfourcapital.com or call 866-834-1040.
California: In accordance with California law, we will not share information we collect about you with
companies outside of Level Four Financial, unless the law allows. For example, we may share information
with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will
limit sharing among our companies to the extent required by California law. For additional information
regarding your rights, please refer to the privacy notice (ccpa) for California residents at
levelfourfinancial.com, levelfouradvisors.com and/or levelfourcapital.com.
Nevada: In accordance with Nevada law, if you would like to be placed on our Internal Do Not Call List, please call
866-834-1040. For more information, you may contact Level Four Financial Services, 11 North Water Street, Ste
21290, Mobile, AL 36602, or the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E.
Washington St., Suite 3900, Las Vegas, NV 89101. Phone number: 1-702-486-3132; email: BCPINFO@ag.state.nv.us.
For Insurance Customers in AZ, CA, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR, and VA only. The term
“Information” in this section means customer information obtained in an insurance transaction. We may give your
Information to state insurance officials, law enforcement, group policy holders about claims experience, or auditors
as the law allows or requires. We may provide your Information to insurance support companies that may retain it
or send it to others as needed to service your account. We may share your medical Information so we can learn if
you qualify for coverage, process claims, or prevent fraud or if you provide authorization. To see your Information,
write to Level Four Advisory Services, LLC at 12400 Coit Road, Suite 700, Dallas TX 75251. You must state your
full name, address, the insurance company, policy number (if relevant), and the Information you are requesting. We
will inform you of what Information we have. You may see and copy the Information (unless privileged) at our office
or ask that we mail a copy to you for a fee. If you think any Information is incorrect, you may submit a written
request to have the Information corrected. We will notify you of what actions are taken. If you do not agree with
our actions, you may send us a statement.
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BUSINESS CONTINUITY PLAN DISCLOSURE
LFAS has developed a comprehensive business continuity plan that covers LFAS’ operations. The plan is designed to
ensure that LFAS is prepared to continue providing service to clients in the event a significant disruption of any kind
occurs to LFAS’ business operations. The plan addresses business disruptions of varying severity and scope. It
provides for testing at least annually and in response to any material changes affecting LFAS’ business. Although it is
impossible to anticipate every scenario, the plan is reasonably designed to enable LFAS to resume doing business
upon the occurrence of those events that are most likely to affect LFAS.
What follows is a description of how LFAS will respond to the following four types of disruptions: (1) A firm-only
disruption, (2) a disruption that affects a single building, (3) a disruption that affects the entire city or business district,
and (4) a disruption that affects the entire North Texas region. LFAS has also included information about how long it
expects to take to recover from these disruptions.
Firm-Only Disruptions
To respond to a disruption that affects only LFAS, such as a computer virus, LFAS has on-site full-time employees who
are fingerprinted associated persons or registered representatives of Level Four Financial, LLC, to successfully guide
LFAS through disruptions that may affect operations, the use of crisis communications systems and procedures that
address life, health, and safety issues; damage assessment; damage mitigation; personnel mobilization and mission-
critical systems. If this type of disruption takes place, LFAS intends to restore all critical services within one day after
the disruption occurs. However, in light of the various types of disruptions of this nature that could take place, it may
take longer to resume operations in one or more services during any particular disruption.
Disruptions that Affect a Single Building
In the event of a disruption that affects LFAS’ office, such as a fire in the building, the plan calls for a response
involving multiple locations. LFAS will resume critical services by moving key personnel to an alternate location, to the
extent necessary. Certain key personnel may also work remotely by connecting to the RJA network from a remote
location. In addition to relocating key personnel to back-up facilities, LFAS will, if necessary, transfer responsibility for
certain operations and support services to an offsite location. LFAS intends to resume operations in all critical service
areas within one day after a disruption of this nature occurs. It may, however, take as long as two or three days to
continue doing business in one or more critical service areas depending on the availability of data.
Disruptions that Affect the Entire City or Business District
If a disruption significant enough to affect the entire city or business district, such as an Act of God or a terrorist attack
that cuts off access to LFAS’ office, under the plan, LFAS will resume critical services at a back-up location. As above,
certain key employees will work remotely, and certain operations and support services would be handled at alternate
locations. LFAS intends to resume operations in all of its critical service areas within one day after a disruption of this
nature occurs. It may, however, take up to three or four days to recover depending on the availability of data and on
the availability of key employees.
Disruptions that Affect the Entire North Texas Region
In the event of a disruption that affects the entire North Texas Region, such as a regional power outage, LFAS will
resume critical service areas from back-up locations. Although LFAS intends to resume operations within one day
after the disruption occurs, one or more critical service areas may not be able to resume operations until the
disruption is over.
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In all of the situations described above, LFAS expects to continue doing business and expects to resume operations
within the specified time frames. However, in the event that a business disruption results in a significant loss of life at
LFAS’ office or otherwise results in key employees being unavailable or unable to report to their designated location,
the recovery times described above may be significantly increased. Furthermore, although LFAS expects to continue
operating regardless of the type of disruption, it is impossible to anticipate every scenario. It is, therefore, possible
that a significant business disruption could occur and as a result, LFAS may be unable to continue doing business. In
those situations, the plan provides procedures to help ensure that the customers have prompt access to their funds
and securities.
LFAS will continue to devote substantial resources to the enhancement of its business continuity plan and procedures.
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Form ADV Part 2A – Firm Brochure
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