Overview
Assets Under Management: $703 million
Headquarters: NORTH MIAMI BEACH, FL
High-Net-Worth Clients: 66
Average Client Assets: $3 million
Services Offered
Services: Portfolio Management for Individuals, Investment Advisor Selection
Fee Structure
Primary Fee Schedule (PIONEER FAMILY OFFICE BROCHURE)
| Min | Max | Marginal Fee Rate |
|---|---|---|
| $0 | and above | 1.25% |
Illustrative Fee Rates
| Total Assets | Annual Fees | Average Fee Rate |
|---|---|---|
| $1 million | $12,500 | 1.25% |
| $5 million | $62,500 | 1.25% |
| $10 million | $125,000 | 1.25% |
| $50 million | $625,000 | 1.25% |
| $100 million | $1,250,000 | 1.25% |
Clients
Number of High-Net-Worth Clients: 66
Percentage of Firm Assets Belonging to High-Net-Worth Clients: 21.19
Average High-Net-Worth Client Assets: $3 million
Total Client Accounts: 316
Discretionary Accounts: 316
Regulatory Filings
CRD Number: 142856
Last Filing Date: 2024-06-27 00:00:00
Website: https://piowealth.com
Form ADV Documents
Primary Brochure: PIONEER FAMILY OFFICE BROCHURE (2025-09-30)
View Document Text
PIONEER FAMILY OFFICE, LLC
3323 NE 163rd St. Suite 604
North Miami Beach, FL 33160
Telephone: 305-935-5502
www.piowealth.com
Date of Brochure: September 30, 2025
This Brochure provides information about the qualifications and business practices of Pioneer
Family Office, LLC (hereinafter referred to as “PFO”, the “Firm,” or “we”). If you have any
questions about the content of this Brochure, please contact the Firm’s Chief Compliance
Officer at the telephone number provided above or email us at pfo@piowealth.com.
The information in this Brochure has not been approved or verified by the United States
Securities and Exchange Commission (the “SEC”) or by any state securities authority.
Pioneer Family Office, LLC is registered as an investment adviser with the SEC. The fact that the
Firm is “registered” does not imply any level of skill or training. You should not make a
determination to hire or retain any adviser based solely on the fact that the adviser is registered.
Additional information about Pioneer Family Office, LLC is available on the SEC’s Web site at
www.adviserinfo.sec.gov. The SEC’s Web site also provides information about any persons
affiliated with Pioneer Family Office who are registered as investment adviser representatives
of the Firm.
Item 2 – Material Changes
This Item 2 is not a summary of the Brochure in its entirety. This Item 2 summarizes only the
material changes that were made since March 26, 2025. Following is a description of the
material change(s) made in this version of the Brochure:
1. In Items 4C, 5A, 5B, 7, and 10E, we removed all references to Envestnet, as PFO no longer
maintains client accounts through this platform.
2. In Item 4C and 10E, we removed the description of our sub-advisory arrangement with
our affiliate, Pioneer Financial Planning (92) Ltd. (“PFP”), which was terminated. We
included a description of our concierge services whereby we pay PFP a percentage of
the advisory fees earned on certain clients in exchange for its services. We also describe
a new arrangement with PFP whereby we receive a referral fee when we introduce
persons to PFP.
3. We updated Item 10C to better describe Mr. Nahum’s outside business activities.
4. In Item 10D, we updated the services being provided by our parent company, Pioneer
Administrative Services Ltd.
5. We removed from Item 14A the statement regarding our personnel´s affiliation with PFP
as the individual previously associated with both entities is no longer affiliated with us.
In the future, for each newly issued Brochure, Item 2 will identify and include a summary of the
specific material changes that were made since the previously issued annual update of the
Brochure.
You may obtain a copy of our current Brochure at any time by contacting our Firm’s Chief
Compliance Officer at the telephone number listed on the cover page of this Brochure.
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Item 3 – Table of Contents
ITEM 2 – MATERIAL CHANGES ........................................................................................................................................... 2
ITEM 4 – ADVISORY BUSINESS ........................................................................................................................................... 4
A. BUSINESS COMMENCEMENT DATE....................................................................................................................................4
B. OWNERSHIP .................................................................................................................................................................4
C. SERVICES......................................................................................................................................................................4
D. ASSETS UNDER MANAGEMENT ........................................................................................................................................5
ITEM 5 – FEES AND COMPENSATION................................................................................................................................. 6
A. FEES............................................................................................................................................................................6
B. OTHER FEES .................................................................................................................................................................7
C. TERMINATION OF SERVICE...............................................................................................................................................7
D. BROKER/DEALER CHARGES .............................................................................................................................................8
ITEM 6 – PERFORMANCE-BASED FEES AND SIDE-BY-SIDE MANAGEMENT ..................................................................... 8
ITEM 7 – TYPES OF CLIENTS................................................................................................................................................ 8
ITEM 8 – METHODS OF ANALYSIS, INVESTMENT STRATEGIES AND RISK OF LOSS .......................................................... 8
A. METHODS OF ANALYSIS ..................................................................................................................................................8
INVESTMENT STRATEGIES ................................................................................................................................................9
B.
C. RISKS ........................................................................................................................................................................11
1. General Risks ..................................................................................................................................................... 11
2. Special Risks ...................................................................................................................................................... 11
ITEM 9 – DISCIPLINARY INFORMATION ........................................................................................................................... 17
ITEM 10 – OTHER FINANCIAL INDUSTRY ACTIVITIES AND AFFILIATIONS ...................................................................... 17
ITEM 11 – CODE OF ETHICS .............................................................................................................................................. 18
ITEM 12 – BROKERAGE PRACTICES .................................................................................................................................. 19
A. SELECTION OF BROKER/DEALER .....................................................................................................................................19
B. ORDER AGGREGATION..................................................................................................................................................20
C. TRADE ERROR POLICY...................................................................................................................................................20
ITEM 13 – REVIEW OF ACCOUNTS ................................................................................................................................... 21
ITEM 14 – CLIENT REFERRALS AND OTHER COMPENSATION ......................................................................................... 21
A. ECONOMIC BENEFITS ...................................................................................................................................................21
B. REFERRAL FEES ...........................................................................................................................................................21
ITEM 15 – CUSTODY ......................................................................................................................................................... 22
ITEM 16 – INVESTMENT DISCRETION .............................................................................................................................. 22
ITEM 17 – VOTING CLIENT SECURITIES ............................................................................................................................ 22
ITEM 18 – FINANCIAL INFORMATION .............................................................................................................................. 22
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Item 4 – Advisory Business
A.
Business Commencement Date
Pioneer Family Office, LLC (“PFO”) was organized in Florida in May of 2005 to offer investment
management services.
B.
Ownership
PFO is wholly owned by Pioneer Administrative Services Limited (PASL), a limited company
established in 1988 under the laws of Israel. PASL is wholly owned by Pioneer International
Limited, which in turn is wholly owned by the Indigo International Group Limited. Collectively,
we refer to these companies and their affiliates as The Pioneer Group. PFO also uses the brand
name “Pioneer Wealth Management.” The use of this brand name is shared among PFO and
certain of its affiliates.
C.
Services
INVESTMENT ADVISORY SERVICES. Generally, Investment Advisory Services require a minimum
account value of US$3,000,000, although the account minimum can be lowered. For each client
relationship, services include, but are not limited to, asset allocation analysis, portfolio
monitoring, and securities selection. We ask the client to provide us with certain investment and
financial profile information. From this information, we help the client determine investment
objectives, risk tolerances, liquidity needs, and investment time horizons. The client opens a
brokerage account with a broker/dealer or financial institution (unless a brokerage account has
already been established). Clients are free to select the financial institutions that custody their
assets. We will recommend one or more financial institutions upon a client’s request, and we
may decline to manage accounts held outside of our recommended custodial platforms.
Generally, we recommend Morgan Stanley and Charles Schwab & Co., Inc. (“Schwab”) as
custodians due to their institutional capabilities, execution qualities, and client support services.
They provide custody, trade execution, reporting, and other operational support. We
recommend Morgan Stanley for the majority of the accounts and Schwab for our smaller
accounts. Clients who choose to use Morgan Stanley or Schwab will enter into a direct agreement
with the custodian, and PFO will not receive compensation from the custodians for any
recommendations made. Once the brokerage account is funded, on an ongoing basis during the
term of the advisory agreement, we select the securities in which the client’s assets will be
invested. The advisory agreement signed by the client gives us the authority to buy, sell, and
trade the securities in the client’s account. We manage the account on a discretionary basis,
which means that we buy and sell securities without asking the client’s permission for each
transaction. Securities selection is based on our analysis of the client’s financial situation, needs,
and objectives. For these clients, we prepare consolidated reports monthly. If a client directs us
to include on these reports data about accounts we don’t manage, no inference should be drawn
that we serve as the adviser on such accounts. This is an add-on service for clients who request
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it. We encourage our clients to consult with their tax and accounting professionals about their
accounts. We don’t offer tax or legal advice.
We also manage, on a discretionary basis, accounts having a significantly lower aggregate value
than the US$3,000,000 accounts described above. In these cases, the aggregate account
minimum is generally US$250,000, although this minimum can be negotiated.
The advisory fees you pay to us do not cover any broker, dealer or custodial fees. See Item 5B
below for more information.
RECOMMENDATION SERVICES. We also manage accounts on a non-discretionary basis. In other
words, we monitor and review an account and make securities recommendations to the client,
which are based on the client’s financial and investment profile, but it is up to the client to decide
whether to accept or reject our recommendations. If the client accepts our recommendations,
the client is responsible for arranging for the transactions in the account. We will not arrange for
the trades with the custodian unless the client specifically authorizes us to do. This is an add-on
service for clients who subscribe to our discretionary advisory services.
ALL ACCOUNTS. We encourage the client to notify us of any changes in financial situation,
investment objectives or needs as such changes occur. We contact each client periodically, as
agreed upon with the client, but at least annually, to review the client’s financial situation and
objectives.
INVESTMENT PRODUCT TYPES. We will review all investment products in your portfolio at the
inception of our advisory relationship. When recommending investments, generally, the Firm’s
advice is more narrowly focused on the following universe of products:
Exchange listed securities
Securities traded over-the-counter
Securities issued by foreign issuers, including foreign sovereign debt instruments
Exchange-traded funds
Structured products, including principal-protected notes
Private equity funds
▪
▪
▪
▪ Corporate debt securities, including commercial paper
▪ U.S. government securities
▪ Municipal Securities
▪ Mutual funds (foreign and domestic)
▪
▪
▪
▪ Hedge funds
▪ Non-registered real estate-related funds
D.
Assets Under Management
As of December 31, 2024, we were managing on a discretionary basis $791,454,982 of client
assets.
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Item 5 – Fees and Compensation
A.
Fees
We charge clients an advisory fee for the services we provide. Each client enters into a written
investment advisory agreement specifying the amount of fees that will be charged and the
manner in which the fees will be charged.
Generally, for all accounts fees are charged quarterly and in arrears. Generally, fees are
calculated quarterly based on the daily average market value of all assets, including cash and the
client’s loan balances, held within the client's accounts. Additionally, for some accounts, the
client may request that we charge in advance instead of in arrears. In such cases, we will estimate
the fees dues based on the account’s beginning value and adjust the fees at the end of the quarter
by crediting the account or charging the balance due. For all accounts, the advisory services
commence on the date on which the advisory agreement is signed by us, subject to the account
being funded and the custodian recognizing the Adviser’s authorities. The Adviser retains the
discretion to delay charging the advisory fee until the beginning of the calendar month following
the date on which this Agreement is signed, or a later date.
The client will be charged a pro-rata fee in the event the client's service is terminated on a day
other than the last business day of the calendar quarter. In that event, the pro rata fee will be
due and payable upon termination of the service. Fees are generally charged in the range of
0.50% to 1.25% of the AUM depending on the assets under management, the potential for
householding additional accounts, the complexity of the accounts, and the time we anticipate
devoting to the relationship.
Lower advisory fees are often negotiated on an individual account basis. When determining a
negotiated fee schedule, we often consider client circumstances, portfolio complexity,
anticipated future additional assets, and related accounts. As a result, clients with similar assets
have differing fee schedules and pay different fees.
HOW FEES ARE COLLECTED. Unless otherwise agreed, the client’s account will be debited for the
above-mentioned fees. Fees will be deducted from an account identified by the client for fee
deduction. If the clients do not specify an account, we will choose an account from which the
fees will be withdrawn. Fees will be collected from the amount of any contribution or transfer,
from available cash in your account, or by liquidating the assets held in your account in an amount
equal to the fees that are due.
If the client holds the account at Schwab, Morgan Stanley or Julius Baer, these custodians have
no duty to review the accuracy of any fee deduction instructions sent by us. They will rely on our
calculation when remitting fees. This arrangement creates a potential conflict of interest, as we
could instruct the custodian to send us fees that are not owed. To address this, we have
implemented additional review procedures on our side to mitigate the conflict.
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Alternatively, for some accounts, we agree to invoice the client for the amount of fees due. In
such cases, this arrangement will be selected by the client at the inception of the advisory
relationship and will become part of the advisory agreement with the client.
FEE SCHEDULE MODIFICATIONS. We will not adjust the fee schedule upon thirty (30) days' prior
written notice to the client.
LOWER FEE DISCLOSURE. Lower fees for comparable management or other services may be
available from other sources.
ALTERNATIVE FEE SCHEDULES. We can agree to charge certain clients on a monthly instead of
quarterly basis. For one or more clients, we charge a fee based on a lower annual percentage of
the assets under management subject to a minimum annual fixed fee. In each of those cases,
the frequency of the fee as well as the fee percentage and fee minimum will be set forth in the
written agreement between us and the client.
B.
Other Fees
The fee that we charge does not include brokerage or custody costs or fees. In addition to the
advisory fees charged by us, clients are also responsible for any management fees and other fees
and expenses charged by custodians, other advisers not affiliated with us, and funds (including
the underlying fund’s management and performance fees, if any) and imposed by brokers,
dealers or banks relating to the client’s account. For some accounts, we construct a mandate and
direct the financial institution that has custody of the client’s assets to implement the mandate.
In those cases, while the financial institution has limited trading authority over the account,
within the confines of the mandate, ultimately, we retain the authority to revoke the institution’s
trading authority. The financial institution is allowed to charge a management fee in addition to
our management fee. Those fees are collected directly by the financial institution. Also, mutual
funds and certain exchange-traded funds (“ETFs”) pay management fees to their investment
advisers, which reduce their respective assets. To the extent that the client's portfolio has
investments in mutual funds or ETFs, the client pays two levels of advisory fees for the
management of their assets: one directly to the Firm, and the other indirectly to the managers
of those mutual funds and ETFs held in their portfolios. Neither the Firm nor any of its personnel
receive any portion of the other fees charged.
Some clients direct us to pay for certain products or services (e.g., couriers, cell phones,
entertainment tickets). In those cases, we itemize the charges we incur during the quarter on the
advisory fee invoice.
C.
Termination of Service
When you enter into an advisory agreement with us, the agreement may be terminated by us
upon thirty (30) days’ prior written notice to you and may be terminated by you upon thirty (30)
days’ prior written notice to us. Also note that you can terminate the agreement without penalty
or payment of fees upon written notice to us within five business days of entering into the
agreement. If you terminate this agreement, we have the right to cease managing the Accounts
7
upon receipt of your termination notice but we have up to thirty (30) calendar days to discontinue
the advisory service. We will notify you of the date of termination.
D.
Broker/Dealer Charges
Item 12 further describes the factors that we consider in recommending broker/dealers for client
transactions and determining the reasonableness of their compensation (e.g., commissions).
Item 6 – Performance-Based Fees and Side-By-Side Management
We do not charge any performance-based fees (fees based on a share of capital gains on or
capital appreciation of the assets of a client).
Item 7 – Types of Clients
Generally, we offer advisory services to individuals, high net worth individuals, trusts, or
corporations or other business entities domiciled or residing in the United States or abroad.
When subscribing to investment advisory services offered by us, generally, the minimum account
value is US$3,000,000. For advisory account relationships with Schwab, the minimum account
value is generally US$250,000. If the value of a client’s account declines below the established
minimum during the advisory relationship, we reserve the right to require the client to deposit
additional monies or securities to bring the account value up to the required minimum. In some
special cases, account minimums are waived or negotiated.
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss
A.
Methods of Analysis
The Firm believes in a “top-down” Strategic Asset Allocation approach with a focus on risk
management. The Firm’s business model with its clients is designed to minimize conflicts of
interest between the Firm and the investor.
The Pioneer Group has an established Investment Advisory Committee that reviews the Firm’s
overall asset allocation process and universe, which informs the initial portfolio design for all
clients. Portfolios are then tailored to meet each client’s unique circumstances.
When formulating investment advice, we utilize one or more of the following security analysis
methods:
▪ FUNDAMENTAL ANALYSIS. Fundamental analysis is a method of attempting to measure a
security’s underlying value and potential for future growth (its intrinsic value) by
examining economic, financial and other qualitative and quantitative factors directly
related to the issuer/company as well as company-specific factors (like financial
condition, management, and competition). The adviser compares the intrinsic value with
8
the security's current price, to determine what position to take with the security (i.e., buy,
sell or hold).
RISKS. Fundamental analysis has a number of risks: the analysis might be compromised
by incorrect or stale data; the analysis method typically does not consider the influence
of random events and acts of God; and, the market may fail to reach expectations of
perceived value.
▪ TECHNICAL ANALYSIS. Technical analysis is a method of evaluating securities by
researching the demand and supply based on recent trading volume, price studies, as well
as the buying and selling behavior of investors. Technical analysis assumes that market
psychology influences trading in a way that enables predicting when a stock will rise or
fall. Technical analysts do not attempt to measure a security's intrinsic value, but instead
use charts or computer programs to identify and project price trends.
RISKS. These methods can be highly subjective and analysts can make contradictory
predictions from the same data. Additionally, while technical analysts believe that
relational patterns, they detect will be repeated under similar future market conditions,
market conditions consist of many factors and any change to one factor can cause
significant changes to the security’s price. Further, technical analysts assume that all
market factors are known to and considered by all market participants; although, in fact,
we know that is not always true.
For some clients’ accounts, Pioneer Family Office utilizes the services of other investment
advisory firms in the formulation of asset allocation signals.
We do not represent, warrant, or imply that any analysis method employed by us, or The Pioneer
Group, can or will successfully identify market tops or bottoms. No analysis method has been
proven to insulate clients from losses due to market fluctuations, corrections or declines.
B.
Investment Strategies
Investment strategies incorporate long-term purchases. Strategies frequently include short-term
purchases, short selling, and frequent trading. The particular strategies employed will depend
upon the individual needs and risk tolerance of the client. A short description of each of these
strategies follows:
▪ BUY AND HOLD. Generally, a long-term purchase is a purchase of a security or investment
product with a view to holding the security or product for more than one year. Trade
commissions are reduced by buying and selling less often and taxes are often reduced or
deferred by holding positions longer. We typically will follow a buy-and-hold strategy
when pursuing a global fixed income strategy, emerging markets investment strategy, or
value investment strategy.
➢
A global fixed income strategy involves participating in the broad global
movement of fixed income markets through purchasing investment grade fixed-income
9
securities that are listed or traded on recognized markets. The objective of this strategy
is to generate current income and capital growth.
➢
An emerging markets strategy involves investing in stocks or bonds issued by
companies and government entities in developing countries, such as in Latin America,
Eastern Europe, Africa and Asia. Typically, there is a medium- to long-term holding period
and there can be high volatility.
A value investment strategy involves recommending securities that we believe are
➢
priced below their intrinsic values but are still fundamentally solid.
RISKS. Using a long-term purchase strategy generally assumes the financial markets will
go up in the long-term, which is not always the case. There is also the risk that the
segment of the market that you are invested in or your particular investments will
decrease in value even if the overall financial markets advance. Purchasing investments
long-term creates an opportunity cost (e.g., “locking up” assets that might be better
utilized in the short-term in other investments).
▪ SHORT-TERM PURCHASES. A short-term purchase is a purchase of a security or
investment product with the intent of possibly selling it within one year of its purchase.
RISKS. Using a short-term purchase strategy generally assumes that the performance of
the financial markets can be accurately predicted over the short term. The risk associated
with a short-term purchase strategy is that there are many factors that affect market
performance in the short-term including interest rate fluctuations and cyclical earnings.
Such factors may have a smaller impact over the longer-term. In addition, short-term
trading tends to incur a disproportionately higher amount of transaction costs compared
to long-term trading.
The concept of asset allocation, or spreading investments among a number of asset classes (e.g.,
large cap stocks vs. small cap stocks; corporate bonds vs. government debt instruments), plays a
prominent role in executing an investment strategy. Asset allocation seeks to achieve
diversification of assets in order to reduce the risk associated with investing all or a significant
portion of a client’s portfolio in one asset class. We believe that risk reduction is a key element
to long-term investment success.
Our strategies can have unique and significant tax implications. We strongly recommend that
you consult with a tax professional prior to entering into an advisory relationship and throughout
the advisory relationship. We do not give advice about investing in options contracts or
purchasing on margin. If you enter into an agreement to buy and sell option contracts or buy on
margin, such activity is solely your responsibility.
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C.
Risks
1. General Risks
Investing in securities involves risk of loss that clients should be prepared to bear.
Different types of investments involve varying degrees of risk and there can be no
assurance that any specific investment or investment strategy will either be suitable or
profitable for a client's investment portfolio. Past performance is not indicative of future
results. A client should not assume that the future performance of any specific
investment, investment strategy, or product will be profitable or equal to past or current
performance levels. We cannot assure that the investment objectives of any client will
be realized.
2. Special Risks
While investing in any security involves risk, investing in some types of securities carries
special risks. A summary of the special risks associated with some types of securities we
may recommend or we may purchase or sell in your account is provided below. Please
note that the following summaries are general in nature and do not include an
explanation of all risks associated with a given security type.
a. COMMON STOCKS. The major risks associated with investing in common stocks relate
to the issuer’s capitalization, quality of the issuer’s management, quality and cost of
the issuer’s services, the issuer’s ability to manage costs, efficiencies in the
manufacturing or service delivery process, management of litigation risk, and the
issuer’s ability to create shareholder value (e.g., increase the value of the company’s
stock price).
b. CONVERTIBLE STOCKS. The value of a convertible security is a function of its
“investment value” (determined by its yield in comparison with the yields of other
securities of comparable maturity and quality that do not have a conversion privilege)
and its “conversion value.” The investment value of a convertible security is
influenced by changes in interest rates, the credit standing of the issuer and other
factors. The conversion value of a convertible security is determined by the market
price of the underlying common stock. A convertible security generally will sell at a
premium over its conversion value by the extent to which investors place value on the
right to acquire the underlying common stock while holding a fixed-income security.
A convertible security will generally be subject to redemption at the option of the
issuer at a price established in the convertible security’s governing instrument. If a
convertible security is called for redemption, the investor will be required to permit
the issuer to redeem the security, convert it into the underlying common stock, or sell
it to a third party. Any of these actions could have an adverse effect on the investor’s
ability to achieve his/her investment objective(s).
c. BONDS. Bonds are subject to credit risk, which is the risk of default associated with
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the issuer. Bonds are also subject to interest rate risk or the risk that changes in
interest rates during the term of the bond might affect the market value of the bond
prior to the call or maturity date. Investors should also consider inflation risk, which
is the risk that the rate of the yield to call or maturity will not provide a positive return
over the rate of inflation for the period of the investment.
d. FOREIGN-ISSUED SECURITIES. Debt and equity investments associated with foreign
countries involve increased volatility and risk due to, without limitation:
▪ Political Risk. Many foreign countries are undergoing, or have undergone in
recent years, significant political change that has affected government policy,
including changes in the regulation of industry, trade, financial markets, and
foreign and domestic investment. The relative instability of these political systems
leaves these countries more vulnerable to economic hardship, public unrest or
popular dissatisfaction with reform, political or diplomatic changes, social
instability, or changes in government policies. For investors, the results can
include confiscatory taxation, exchange controls, compulsory reacquisition,
nationalization or expropriation of foreign-owned assets without adequate
compensation, or the restructuring of certain industry sectors in a way that could
adversely affect investments in those sectors.
▪ Sovereign Risk. Strikes, the imposition of exchange controls, or declarations of
war may prevent or impede repayment of funds due from a particular country.
▪ Economic Risk. The economies of these countries may be more vulnerable to
rising interest rates and inflation. Investments might be negatively affected by
rates of economic growth, corporate profits, domestic and international flows of
funds, external and sovereign debt, dependence on international trade, and
sensitivity to world commodity prices. Additionally, a change in tax regime may
result in the sudden imposition of arbitrary or additional taxes.
▪ Currency Risk. The weakening of a country's currency relative to the U.S. dollar or
to other benchmark currencies will negatively affect the dollar value of an
instrument denominated in that currency.
▪ Credit Risk. Issuers and obligors of sovereign and corporate debt may be unable
could fail to make timely coupon or principal payments, thereby causing the
underlying debt or loan to enter into default.
▪ Liquidity Risk. Natural disasters as well as economic, social, and political
developments in a country may cause a decrease in the liquidity of investments
related to that country, making it difficult to sell quickly, and/or subjecting the
seller to substantial price discounts.
The nature and extent of these risks vary from country to country, among investment
instruments, and over time.
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e. Emerging Market Securities. Investments and transactions in products linked to
issuers and obligors incorporated, based, or principally engaged in business in
emerging markets countries carry increased risk and volatility. In addition to the
political, sovereign, economic, currency, credit, and liquidity risks described above,
emerging market securities can be subject to the following risks:
▪ Market Risk. The financial markets can lack transparency, liquidity, and efficiency.
▪ Regulatory Risk. There can be less government supervision and regulation of
business. The supervision that may be in place might be subject to manipulation
or control. Disclosure and reporting requirements could be minimal or non-
existent.
▪ Legal Risk. The process of legal reform may not proceed at the same pace as
market developments, which could result in uncertainty. Legislation to safeguard
the rights of private ownership may not yet be in place.
▪ Settlement and Clearing Risk. The registration, recordkeeping and transfer of
instruments could be carried out manually, which may cause delays.
f. Cash Equivalents. Cash equivalents are the most liquid investment assets with low
risk and low returns. Cash equivalents are short-term fixed income assets with
maturity of 3 months or less. However, these assets are subject to interest rate risk.
Interest rates fluctuate due to certain events taking place in the world including but
not limited to economic events, geopolitical or social instability (global, regional or
local), currency, interest rate and commodity price changes, and government or
governmental agency responses to economic or political conditions.
g. Mutual Funds. Most mutual funds fall into one of three main categories — money
market funds, bond funds (also called "fixed income" funds), and stock funds (also
called "equity" funds). Generally, the higher the potential return, the higher the risk
of loss. A fund's investment objective and its holdings are influential factors in
determining risk. Past performance is not a reliable indicator of future performance.
Reading the prospectus will help you to understand the risk associated with that
particular fund.
Different mutual fund categories have inherently different risk characteristics. For
example, a bond fund faces credit risk, interest rate risk, and prepayment risk. Bond
values are inversely related to interest rates. If interest rates rise, bond values will go
down and vice versa.
Overall "market risk" poses the greatest potential danger for investors in stocks funds.
Stock prices can fluctuate for a broad range of reasons — such as the overall strength
of the economy or demand for particular products or services. A sector stock fund
(which invests in a single industry, such as telecommunications) is at risk that its price
13
will decline due to developments in its industry. A stock fund that invests across many
industries is more sheltered from this risk.
For most funds, investors must pay sales charges, annual fees, and other expenses
regardless of how the fund performs. And, depending on the timing of their
investment, investors may also have to pay taxes on any capital gains distribution they
receive.
h. Exchange-traded Funds (“ETFs”). An ETF is an investment company (usually, an open-
end fund or unit investment trust) containing a basket of stocks. Typically, the
objective of an ETF is to achieve returns similar to a particular market index, including
sector indexes. An ETF is similar to an index fund in that it will primarily invest in
securities of companies that are included in a selected market. Unlike traditional
mutual funds, which can only be redeemed at the end of a trading day, ETFs trade
throughout the day on an exchange. Like stock mutual funds, the prices of the
underlying securities and the overall market are likely to affect ETF prices. Similarly,
factors affecting a particular industry segment may affect ETF prices that track that
particular sector. We do not recommend leveraged or inverse ETFs.
ETF performance will not exactly match the performance of the index or market
benchmark that the ETF is designed to track because (i) the ETF will incur expenses
and transaction costs not incurred by any applicable index or market benchmark, (ii)
certain securities comprising the index or market benchmark tracked by the ETF may,
from time to time, temporarily be unavailable, and (iii) supply and demand in the
market for either the ETF and/or for the securities held by the ETF may/can cause the
ETF shares to trade at a premium or discount to the actual net asset value of the
securities owned by the ETF.
i. Crypto ETF. Our firm does not recommend or directly invest in cryptocurrencies.
However, at the request of certain clients, we may execute trades in cryptocurrency-
related ETFs within discretionary accounts. These ETFs, which are publicly traded and
regulated, provide indirect exposure to cryptocurrencies through diversified holdings.
Clients interested in these investment vehicles should be aware of the additional risks
associated with crypto-related securities, including higher volatility and evolving
regulatory frameworks.
j. Principal-protected Notes. The principal guarantee is subject to the credit-worthiness
of the guarantor. In addition, principal protection levels can vary. While some
products guarantee 100 percent return of principal, others guarantee as little as 10
percent. In most cases, the principal guarantee only applies to notes that are held to
maturity. Issuers can (but are not obligated to) provide a secondary market for certain
notes but, depending on demand, the notes could trade at significant discounts to
their purchase price and might not return all of the guaranteed amount. Some
principal-protected notes have complicated pay-out structures that can make it hard
for an adviser to accurately assess their risk and potential for growth.
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k. Structured Products. “Structured Products” are broadly defined as investments
whose cash flows and investment characteristics are derived and structured from the
performance and cash flows of an underlying or reference pool of assets, which in
turn could be bonds or loans or other forms of assets or contracts. There are many
types of securities that fall within the “structured products” category. These products
often involve a significant amount of risk as they are often based on derivatives.
Structured products are intended to be "buy and hold" investments and are not liquid
instruments.
l. Private Equity Funds. Private Equity Funds are often affected by various forms of risk,
including:
▪ Long-term Investment. Unlike mutual funds, which generally invest in publicly-
traded securities that are relatively liquid, private equity funds generally invest in
large amounts of illiquid securities from private companies. Depending on the
strategy used, private real estate funds will have illiquid underlying investments
that may not be easily sold and investors still have to wait for improvements or
development before redemptions are permitted. Given the illiquid nature of the
underlying purchases made by private equity and private real estate managers,
private equity and private real estate funds are considered long-term investments.
Private equity funds are generally set up as ten- to fifteen-year investments with
little or no provision for investor redemptions. Private real estate funds are
generally seven- to ten-year investments and also have limited provisions for
redemptions. With long-term investments, you should consider your financial
ability to bear large fluctuations in value and hold these investments over many
years.
▪ Difficult Valuation Assessment. The portfolio holdings in private equity and
private real estate funds may be difficult to value, because they are not usually
quoted or traded on any financial market or exchange. Consequently, no easily
available market prices for most of a fund’s holdings are available. Additionally, it
is be hard to quantify the impact a manager has had on the underlying
investments until those investments are sold.
▪ Lack of Liquidity. Private equity and private real estate funds are not “liquid” (they
canny be sold or exchanged for cash quickly or easily), and the interests are
typically non- transferable without the consent of a fund’s managing member. As
a result, private equity and private real estate funds are generally only suitable for
sophisticated investors who have carefully considered their financial ability to
hold these investments for the long term.
▪ Capital Call Default Consequences. Answering capital calls to provide managers
with the pledged capital is a contractual obligation of each investor. Failure to
meet this requirement in a timely manner could result in significant adverse
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consequences, including, without limitation, the forfeiture of the defaulting
investor’s interest in the fund.
▪ Leverage. Private equity and private real estate funds often use leverage in
connection with certain investments or participate in investments with highly
leveraged capital structures. Although the use of leverage could enhance returns
and increase the number of investments that can be made, leverage also involves
a high degree of financial risk and could increase the exposure of such investments
to risks such as rising interest rates, downturns in the economy, or deterioration
in the condition of the underlying assets.
▪ Lack of Transparency. Private equity and private real estate funds are not required
to provide investors with information about their underlying holdings or provide
periodic pricing and valuation information. This lack of information makes it more
difficult for investors to evaluate the risks associated with the funds.
▪ Manager Risk. Private equity and private real estate fund managers have absolute
investment authority over their funds. The fund’s investment returns are due, in
large part, to the managers’ skill and expertise. If a key manager departs, the
returns of the fund could be adversely affected.
▪ Regulation. Private equity and private real estate funds are subject to fewer
regulatory requirements than mutual funds and other registered investment
company products and thus generally are likely to offer fewer legal protections
than you would have if you invested in more traditional investments.
m. Hedge Funds. Hedge funds often engage in leveraging and other speculative
investment practices that increase the risk of investment loss. A hedge fund's
performance can be volatile. An investor could lose all or a substantial portion of his
or her investment. There is probably no secondary market for the investor's interest
in the fund. The hedge fund can be highly illiquid and there are often restrictions on
transferring interests in the fund. Hedge funds are not required to provide periodic
pricing or valuation information to investors. Hedge funds may have complex tax
structures. There can be delays in distributing important tax information. Hedge
funds are not subject to the same regulatory requirements as mutual funds. Hedge
funds often charge high fees. The fund's high fees and expenses will offset the fund's
trading profits.
There will be other circumstances not described here that could adversely affect a client’s
investment and prevent the portfolio from reaching its objective. Prior to entering into
an investment advisory agreement with us, you should carefully consider: (i) committing
to management only those assets that you believe will not be needed for current
purposes and that can be invested on a long-term basis; (ii) that volatility from investing
in the market can occur; and (iii) that, over time, the value of your portfolio is likely
fluctuate and, at any time, be worth more or less than the amount originally invested.
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Additionally, it is important to note that custodians typically default to the FIFO
accounting method for calculating the cost basis of your investments. We encourage our
clients to contact their tax adviser about accounting and tax issues.
3. Other Risks
Information security risks for financial institutions are increasing, in part because of the
use of the internet to conduct financial transactions and the increased sophistication and
activities of organized crime, hackers and other external parties, including foreign state
actors. Our systems and those of other financial institutions can be the target of cyber-
attacks, malicious code, computer viruses, ransomware, and denial of service attacks that
could result in unauthorized access, misuse, loss or destruction of data (including
confidential client information) and/or the unavailability of service. We seek to reduce
these risks through controls and procedures believed to be reasonably designed to
address these risks. Despite our efforts to ensure the integrity of our systems, we cannot
anticipate all threats and our preventive measures might not be effective against all
attempted security breaches. System interruptions, errors or downtime can also result
from a variety of other causes, including technological failure, changes to our systems,
linkages with third-party systems, and power failures. It could take an extended period of
time to restore full functionality to our technology and systems in the event of a breach
or other business disruption, which could affect our ability to manage client assets and
deliver advisory services. We will respond to breaches and other disruptions with
appropriate resources in an effort to contain and remediate the cause of the breach or
disruption and restore operations.
Item 9 – Disciplinary Information
Registered investment advisers are required to disclose all material facts regarding certain legal
or disciplinary events related to the adviser or the adviser’s management. Neither Pioneer Family
Office nor any of its personnel has been subject to any such legal or disciplinary events.
Item 10 – Other Financial Industry Activities and Affiliations
A.
Neither the Firm nor any management person of the Firm is registered or has an
application pending to register as a broker/dealer or a registered representative of a
broker/dealer.
B.
Neither the Firm nor any management person of the Firm is registered or has an
application pending to register as a futures commission merchant, commodity pool operator, a
commodity trading advisor, or an associated person of any of the foregoing entities.
C.
Aviram Nahum is the Operating Manager of Ocean Drive Financial Advisors, LLC (“Ocean
Drive”), a firm through which he receives advisory fee compensation from Pioneer Family Office.
Mr. Nahum works for Pioneer Family Office as Chief Executive Officer. He does not devote any of
his professional time to Ocean Drive. He devotes approximately 80% of his professional time to
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Pioneer Family Office and approximately 20% of his professional time to The Pioneer Group. All
activities performed by him for The Pioneer Group are performed outside of the United States.
Mr. Nahum is a minority shareholder of Indigo International Group Limited.
D.
We have service agreements with our parent company, PASL, which is also a registered
investment adviser, based in Israel. Under these arrangements, we pay PASL a fee for
cybersecurity support, IT services, operations services and, other miscellaneous items. For some
accounts, PASL relays investment instructions, as directed by us, to the client’s custodian and we
pay PASL a percentage of the fees we collect for these particular client accounts. We also have
a separate sub-advisory agreement with PASL whereby we provide PASL with investment
recommendations for certain of PASL’s client accounts and PASL pays to us a percentage of the
advisory fees it collects for these accounts. These recommendations that we provide to PASL are
not binding and PASL determines whether to implement the recommendations for its clients’
accounts.
We have a Concierge Services Agreement with our affiliate Pioneer Financial Planning (92) Ltd.,
a company domiciled in Israel (“PFP”), under which PFP provides to certain clients concierge
services, such as coordinating meetings, accompanying clients to events, organizing educational
seminars, and logistical assistance. PFP does not provide investment advice and does not have
access to any non-public client information. Compensation is based on a percentage of the
advisory fees earned.
Item 11 – Code of Ethics
Pioneer Family Office has adopted a Code of Ethics that sets forth the governing ethical standards
and principles of the Firm. It also describes our policies regarding the following: the protection
of confidential information, including the client's nonpublic personal information; the review of
the personal securities accounts of certain personnel of the Firm for evidence of manipulative
trading, trading ahead of clients, and insider trading; trading restrictions; training of personnel;
and, recordkeeping. All supervised persons at Pioneer Family Office must acknowledge the terms
of the Code of Ethics upon hire and as amended.
Subject to satisfying the Firm’s policies and applicable laws, managers, officers, and employees
of the Firm and its affiliates are allowed to trade for their own accounts in securities that are
recommended to and/or purchased for the Firm’s clients. The Code of Ethics is designed to
permit associated persons to invest for their own accounts while assuring that their personal
transaction activity does not interfere with making decisions in the best interest of advisory
clients or implementing those decisions. Neither the Firm nor any associated person of the Firm
who (a) has access to nonpublic information regarding clients' securities transactions, (b) is
involved in making securities recommendations to clients, or (c) has access to securities
recommendations that are not public (collectively, the "Access Persons") is permitted to trade in
or engage in a securities transaction to his or her advantage over that of a client. Access Persons
are prohibited from buying or selling securities for their personal portfolio(s) where their decision
is substantially derived, in whole or in part, by reason of his or her employment unless the
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information is also available to the investing public upon reasonable inquiry. Access Persons are
prohibited from executing transactions in their personal accounts ahead of a client’s transaction
in the same security unless certain circumstances exist. Because the Code of Ethics in some
circumstances permits employees to invest in the same securities as clients, there is a possibility
that employees might benefit from market activity by a client in a security held by an employee.
Employee trading is continually monitored by the Firm’s Chief Compliance Officer in an effort to
prevent conflicts of interest between the Firm and its clients. The Chief Executive Officer reviews
the Chief Compliance Officer's trades.
Our clients or prospective clients can request a copy of the Firm's Code of Ethics by contacting
the Chief Compliance Officer at the address or telephone number specified on the cover page
and requesting a copy.
Item 12 – Brokerage Practices
A.
Selection of Broker/Dealer
1. Brokerage Activity. While we will recommend that you use a particular broker-dealer
or custodian, you will decide which broker-dealer or custodian to use and you will
open your brokerage and/or custodial accounts directly with the broker-dealer or
custodian you select. When you retain us to manage more than one brokerage
account, unless otherwise agreed to, the client grants us the authority to select which
of the broker/dealer that will be used to place and execute the transactions.
While you are free to choose any broker/dealer or other service provider, we may
recommend that you establish an account with a brokerage firm with which we have
an existing relationship. Such relationships provide benefits to our Firm, including but
not limited to, research, market information, and administrative services that help us
manage your account(s). We benefit from the broker/dealers and custodians we
recommend by receiving this research. A recommended custodian might charge fees
that are higher than fees charged by other custodians for similar services.
We believe that recommended brokers/dealers provide quality execution services for
our clients at competitive prices. Price, however, is not the sole factor we consider in
evaluating best execution. We consider factors that in good faith and judgment we
deem reasonable under the circumstances, including, without limitation:
▪ Execution ability, including trading experience in the markets needed
▪ Accuracy and timeliness of order execution, reports, and confirmations
▪ Costs, including commission rates, ticket charges, other service charges, and the
means to correct errors in an acceptable manner
▪ Customer service, including responsiveness to the Firm
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▪ Commitment to technology and security of confidential information
▪ Reputation and integrity
2. “Soft Dollar” Considerations. A “soft dollar” arrangement occurs when a firm directs
its brokerage to a particular broker/dealer that charges brokerage commissions that
are higher than they would be for an "execution only" trading relationship in exchange
for products or services, such as research. Under such an arrangement, the firm
would receive a benefit because it would not have to produce or pay for the products
or research. In soft dollar arrangements, over time, investment performance
deteriorates by that higher commission cost, particularly where the soft dollars are
not used to purchase research that enhances performance. The performance of
individual investment accounts will deteriorate if the benefits of the services are not
allocated back to the accounts that paid the extra commissions for the services. The
Firm does not have any soft dollar arrangements.
Clients may pay commissions higher than those obtainable from other brokers for the same
services rendered by the Firm or the broker/dealer or other intermediary used for execution.
In observance of its fiduciary duty, the Firm will, at least annually, conduct a survey to determine
whether the Firm is meeting its duty of best execution.
B. Order Aggregation
Generally, we do not attempt to execute multiple client trade orders as block trades (i.e., we do
not aggregate individual trades into one or more trade orders). Because we generally do not
aggregate trades for multiple clients, even if we have the opportunity to do so, some clients
purchasing the same securities around the same time that other clients are purchasing the
security will likely receive a less favorable price. This means that our practice of not aggregating
orders will likely cost some clients more money.
C.
Trade Error Policy
From time to time, errors may occur in the trading process, including (1) overbuying or overselling
of securities, into or out of an account, caused by clerical errors made by our personnel, or (2)
buying or selling of securities, into or out of an account, which violates a client's stated
investment guidelines that had been previously communicated to us in writing.
In all cases of a trade error caused by us, it is our policy to endeavor to resolve the error in the
best interest of the client and adjust the trade as needed in order to put the client account in
such a position as if the error had not occurred. In the event of a gain resulting from a trade error
where such gain is not credited to the client's account by the broker/dealer, we will reduce the
amount of advisory fees in the following quarter by the same amount of the gain. Where a trade
error results in a gain and the client is unable or restricted from receiving that gain for any reason,
we will donate the gain to charity.
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Item 13 – Review of Accounts
Each account is reviewed at least quarterly by a manager or an Investment Adviser
Representative of the Firm. Also, reviews will be conducted upon a client’s specific request or
upon the occurrence of any agreed-upon triggering events. There is no maximum number of
accounts that could be assigned to a manager or an Investment Adviser Representative. For
discretionary accounts, the allocation of each portfolio is adjusted at our discretion in accordance
with the account’s investment objectives and risk tolerance.
It’s important to understand that PFO’s affiliates (who can also use the brand name “Pioneer
Wealth Management”) employ persons who might not be employed by or associated with PFO.
No person other than those persons about whom you’ve received a Brochure Supplement
manage accounts or provide investment advice on behalf of PFO.
At least annually, a manager or an Investment Adviser Representative of the Firm will meet with
the client to discuss and review the account’s objectives as well as any changes to the client’s
financial or investment profile. The meeting can take place in person, by video or audio
conference, by telephone, by electronic mail, by regular mail, or by any means of
contemporaneous electronic interactive communication.
The executing broker/dealers and/or custodians who maintain the client accounts will notify the
client of any account activity by delivering a confirmation of the transaction to the client. The
executing broker/dealer(s) or the custodian(s) will also furnish the client with a monthly or
quarterly account activity and position statement.
Item 14 – Client Referrals and Other Compensation
A.
Economic Benefits
Neither the Firm nor any Associated Persons of the Firm receives any economic benefit, sales
awards or other prizes from any outside parties for providing investment advice to our clients. In
any case that we are offered a finder’s fee or similar compensation by any Fund; we instruct the
fund to provide the benefit directly to the client. The only source of our compensation is the
advisory fees paid by the clients.
B.
Referral Fees
We pay referral fees to our parent company, PASL, for the referral of a group of advisory clients
to us. The referral fee is based on the assets under management for the account(s) referred and
is paid during the life of the advisory account. There is no differential in the fees charged to the
client by us attributable to the arrangement with PASL. In other words, we do not charge clients
who were referred by PASL any fees other than the fees typically charged to other clients for the
same services. PASL no longer actively refers clients to us. No other parties refer clients to us.
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We have an arrangement with PFP whereby PFP pays us a referral fee based on the assets under
management for accounts we refer to PFP. We have an economic incentive to refer persons to
PFP.
Item 15 – Custody
Pioneer Family Office does not obtain actual physical custody of the client’s monies or securities.
However, we are deemed to have custody for regulatory purposes when we have the authority
to deduct advisory fees directly from the client’s account. Your assets must be maintained in an
account at a “qualified custodian,” which is generally a broker-dealer or bank. Clients should
receive, on at least a quarterly basis, statements from the broker/dealer, bank or other qualified
custodian that holds and maintains the client’s investment assets. We urge you to carefully
review such statements and compare such official custodial records to the consolidated account
statements that we provide to you and promptly report any discrepancies to both the custodian
and PFO. Our statements may vary from custodial statements based on accounting procedures,
reporting dates, or valuation methodologies of certain securities.
Item 16 – Investment Discretion
When a client elects our discretionary management services, the client will sign an agreement
that provides us with the discretionary authority. Pioneer Family Office is then authorized to
select the securities and the quantities or amounts of securities to be purchased, leveraged,
transferred, exchanged, traded and sold consistent with the stated investment objectives and
investment restrictions adopted by the client. Our discretionary authority is limited by (1) any
reasonable restrictions that the client places on the management of the account, and (2) the
investing parameters set forth by Pioneer Family Office and the client, if any. If we deem a
proposed restriction unreasonable, we may discontinue the advisory service. Reasonability is
based on whether the restriction(s) will impose a significant time burden on us to comply with
such restrictions. As described above, if the client’s assets are held through more than one
broker/dealer, we also obtain the authority to designate the broker/dealer (or other financial
intermediary) through whom transactions in the accounts will be executed.
Item 17 – Voting Client Securities
As a matter of Firm policy and practice, we do not have any authority to and do not vote proxies
on behalf of advisory clients. Clients retain the responsibility for receiving and voting proxies for
any and all securities owned by the client. Generally, we do not provide advice to clients
regarding the voting of proxies.
Item 18 – Financial Information
We are required in this Item to provide you with certain information or disclosures regarding our
financial condition. Following is the information responsive to this Item:
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▪ The Firm does not require prepayment of more than $500 in fees six months or more in
advance.
▪ There are no financial conditions or commitments that are likely to impair our ability to
meet any contractual or fiduciary commitment to our clients.
▪ The Firm has not been the subject of a bankruptcy petition.
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