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ITEM 1 – COVER PAGE
August 22, 2025
8400 E. Prentice Ave., Suite 1360
Greenwood Village, CO 80111
720-845-5700
Contact Person – Michael Franklin
Michael@tandem-financial.com
www.tandem-financial.com
This brochure provides information about the qualifications and business practices of Tandem
Financial, LLC (“Tandem Financial”). If you have any questions about the contents of this brochure,
please contact us at 720-845-5700. The information in this brochure has not been approved or
verified by the United States Securities and Exchange Commission or by any state securities
authority. Tandem Financial is a Registered Investment Adviser. Registration as an Investment
Adviser with the United States Securities and Exchange Commission or any state securities
authority does not imply a certain level of skill or training.
information about Tandem Financial
is available on the SEC’s website at
Additional
www.adviserinfo.sec.gov. You can search this site by a unique identifying number, known as an
IARD number. The IARD number for Tandem Financial is IARD# 292565.
ITEM 2 – MATERIAL CHANGES
SUMMARY OF MATERIAL CHANGES
This section of the Brochure will address only those “material changes” that have been
incorporated since our last delivery or posting of this document on the SEC’s public disclosure
website (IAPD) www.adviserinfo.sec.gov.
Material changes since our last annual amendment date March 1, 2025, include:
▪
Item 5 was updated to reflect the increase of the maximum advisory fee to 1.25% and
that some clients will incur a $10 fee per quarter fee when utilizing some third-party
administrative services.
A copy of our Brochure is available on our website www.tandem-financial.com. You may also
request a copy by contacting Michael Franklin, Chief Compliance Officer of Tandem Financial at
720-845-5700.
We encourage you to read this document in its entirety.
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AUGUST 2025| PAGE 1
ITEM 3 – TABLE OF CONTENTS
ITEM 1 – COVER PAGE
0
ITEM 2 – MATERIAL CHANGES
1
ITEM 3 – TABLE OF CONTENTS
2
ITEM 4 – ADVISORY BUSINESS
3
ITEM 5 – FEES AND COMPENSATION
6
ITEM 6 - PERFORMANCE BASED FEES AND SIDE-BY-SIDE MANAGEMENT
8
ITEM 7 - TYPES OF CLIENTS
8
ITEM 8 - METHODS OF ANALYSIS, INVESTMENT STRATEGIES AND RISK OF LOSS
9
ITEM 9 - DISCIPLINARY INFORMATION
11
ITEM 10 - OTHER FINANCIAL INDUSTRY ACTIVITIES AND AFFILIATIONS
12
ITEM 11 - CODE OF ETHICS, PARTICIPATION OR INTEREST IN CLIENT TRANSACTIONS AND PERSONAL
12
TRADING
ITEM 12 - BROKERAGE PRACTICES
13
ITEM 13 - REVIEW OF ACCOUNTS
15
ITEM 14 – CLIENT REFERRALS AND OTHER COMPENSATION
15
ITEM 15 – CUSTODY
16
ITEM 16 – INVESTMENT DISCRETION
16
ITEM 17 – VOTING CLIENT SECURITIES
17
ITEM 18 – FINANCIAL INFORMATION
17
TANDEM FINANCIAL, LLC
AUGUST 2025| PAGE 2
ITEM 4 – ADVISORY BUSINESS
This Disclosure document is being offered to you by Tandem Financial (“Tandem Financial” or
“Firm”) about the investment advisory services we provide. It discloses information about our
services and the way those services are made available to you, the client.
Our Firm became a registered investment adviser in 2018 and is owned by Michael Franklin and
Ryan Erickson. Michael Franklin is the Chief Compliance Officer. Ryan Erickson is the Chief
Executive Officer and Bradly Maddock is the Chief Investment Officer.
We are committed to helping clients build, manage, and preserve their wealth. Our Firm provides
services that help you achieve your stated financial goals. We will offer an initial complimentary
meeting upon our discretion; however, investment advisory services are initiated only after you
and Tandem Financial execute an Investment Advisory Agreement.
INVESTMENT AND WEALTH MANAGEMENT AND SUPERVISION SERVICES
Most of our accounts are managed on a discretionary basis. Discretionary basis means Tandem
Financial can buy or sell securities without your approval within the expected investment risk
allocation. Non-discretionary basis means we will consult with you before any securities are
bought or sold. We may accept accounts with certain restrictions.
We primarily allocate your assets among individual stocks, bonds, exchange-traded funds
(“ETFs”), options, limited partnerships, mutual funds, private equity, private debt, cash, and other
public securities or investments, all of which are considered asset allocation categories for the
client’s investment strategy. Portfolios and strategies will be designed to meet your investment
goals and risk tolerances. Once the appropriate portfolio strategy has been determined, portfolios
are continuously and regularly monitored, and rebalanced based upon your individual needs and
objectives.
During personal discussions with you, we help determine your objectives, time horizons, risk
tolerance, and liquidity needs. This includes your prior investment history, as well as family
composition and background. We then create and manage your investments based on the stated
objectives, risk tolerance and in most cases your financial plan. It is your obligation to notify us
immediately if circumstances have changed with respect to your goals and risk tolerance.
If a non-discretionary relationship is in place, we will present the recommendations and only upon
your authorization will any action be taken on your behalf.
We provide advice about positions and allocations held in your portfolios outside our direct
management. Typically, these are assets that are ineligible to be custodied at our primary
custodian. Examples of these types of assets are variable life insurance policies, annuity contracts,
and assets held in employer-sponsored retirement plans (ie., 401ks, 403bs, 457s) and qualified
tuition plans (i.e., 529 plans).
You are advised that our past performance is not a guarantee of future results. Certain market
and economic risks exist that can adversely affect an account’s performance. This could result in
capital losses in your account.
DISCLOSURE REGARDING ROLLOVER RECOMMENDATIONS
We are fiduciaries under the Investment Advisers Act of 1940 and when we provide investment
advice to you regarding your retirement plan account or individual retirement account, we are
also fiduciaries within the meaning of Title I of the Employee Retirement Income Security Act
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AUGUST 2025| PAGE 3
and/or the Internal Revenue Code, as applicable, which are laws governing retirement accounts.
We have to act in your best interest and not put our interest ahead of yours. At the same time,
the way we make money creates some conflicts with your interests.
A client or prospect leaving an employer typically has four options regarding an existing
retirement plan (and may engage in a combination of these options): (i) leave the money in the
former employer’s plan, if permitted, (ii) roll over the assets to the new employer’s plan, if one is
available and rollovers are permitted, (iii) rollover to an Individual Retirement Account (“IRA”), or
(iv) cash out the account value (which could, depending upon the client’s age, result in adverse
tax consequences). Our Firm may recommend an investor roll over plan assets to an IRA for which
our Firm provides investment advisory services. As a result, our Firm and its representatives may
earn an asset-based fee. In contrast, a recommendation that a client or prospective client leave
their plan assets with their previous employer or roll over the assets to a plan sponsored by a new
employer will generally result in no compensation to our Firm. Our Firm therefore has an
economic incentive to encourage a client to roll plan assets into an IRA that our Firm will manage,
which presents a conflict of interest. To mitigate the conflict of interest, there are various factors
that our Firm will consider before recommending a rollover, including but not limited to: (i) the
investment options available in the plan versus the investment options available in an IRA, (ii) fees
and expenses in the plan versus the fees and expenses in an IRA, (iii) the services and
responsiveness of the plan’s investment professionals versus those of our Firm, (iv) protection of
assets from creditors and legal judgments, (v) required minimum distributions and age
considerations, and (vi) employer stock tax consequences, if any. Our Firm’s Chief Compliance
Officer remains available to address any questions that a client or prospective client has regarding
the oversight.
LEGACY MANAGEMENT SERVICES
Our Firm may advise a Client about legacy positions or other investments in Client portfolios.
Clients can limit or restrict our trading in these positions.
FINANCIAL PLANNING
Our Firm offers financial planning services, which involves preparing a financial plan covering
specific or multiple topics. We provide financial plans which may address one or several topics:
Investment Planning, Retirement Planning, Estate Planning, Insurance Planning, Tax Planning,
Education Planning, Portfolio Reviews, and Allocation Reviews.
Unless otherwise agreed to in writing, the Client is solely responsible for determining whether to
implement our financial planning recommendations. Our financial planning services do not
involve implementing transactions on your behalf nor include active and ongoing monitoring or
management of your investments or accounts.
The Client must execute an investment advisory agreement if the Client elects to implement any
of our investment recommendations through our Firm or retain our Firm to monitor and manage
investments actively.
RETIREMENT PLAN SERVICES
For employer-sponsored retirement plans with participant-directed investments, our firm
provides its advisory services as an investment adviser as defined under Section 3(21) of the
Employee Retirement Income Security Act of 1974, as amended (“ERISA”).
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AUGUST 2025| PAGE 4
When serving as an ERISA 3(21) investment adviser, the Plan Sponsor and Our Firm share fiduciary
responsibility. The Plan Sponsor retains ultimate decision-making authority for the investments
and may accept or reject the recommendations in accordance with the terms of a separate ERISA
3(21) Plan Sponsor Investment Management Agreement between Our Firm and the Plan
Sponsor. Under the 3(21) agreements, Our Firm provides the following services to the Plan
Sponsor:
▪ Screen investments and make recommendations.
▪ Monitor the investments and suggest replacement investments when appropriate.
▪ Provide a quarterly monitoring report.
▪ Recommend Qualified Default Investment Alternatives.
▪ Recommend non-discretionary model portfolios.
We can also be engaged to provide Plan Consulting Services. Plan Consulting Services include
financial education to Plan participants, benchmarking the Plan services, education to fiduciary
committee members, and monitoring the service provider. The scope of education provided to
participants will not constitute “investment advice” within the meaning of ERISA and participant
education will relate to general principles for investing and information about the investment
options currently in the Plan. We may also participate in initial enrollment meetings and periodic
workshops and enrollment meetings for new participants.
When serving as an ERISA 3(38) investment manager, the plan sponsor is relieved of all fiduciary
responsibility for the investment decisions made by Tandem. Tandem is a discretionary
investment manager in accordance with the terms of a separate ERISA 3(38) Investment
Management Agreement between Tandem and the plan sponsor. Tandem’s investment
management is limited in that it has the discretion solely to replace funds in plan fund lineups and
initiate the transfer of existing balances to the replacements without prior approval from the
client.
Tandem provides the following services to the plan sponsor:
▪ Select the investments.
▪ Monitor the investments and replace the investments and asset allocations when
appropriate.
▪ Provide an investment monitoring report at least annually.
▪ Provide a comprehensive fiduciary investment review designed to meet the Plan
Sponsor's fiduciary responsibility and enhance the participant experience. This includes
fiduciary education as requested by the Department of Labor (DOL).
Our goal in identifying the plan’s investment options is to provide a range of options that will
enable plan participants to invest according to varying risk tolerances, savings time horizons, or
other financial goals. The plan’s investment options may include ETFs, CITs, mutual funds, model
portfolios, or similar investment funds. The investment funds from which our Firm will select will
be those that are available on the plan record-keeper’s investment platform.
We provide Plan consulting services separately or in combination. Clients may choose to use any
of these services as indicated in the Investment Advisory Agreement with our Firm.
DISCLOSURE REGARDING ROLLOVER RECOMMENDATIONS
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AUGUST 2025| PAGE 5
A client or prospect leaving an employer typically has four options regarding an existing
retirement plan (and may engage in a combination of these options): (i) leave the money in the
former employer’s plan, if permitted, (ii) roll over the assets to the new employer’s plan, if one is
available and rollovers are permitted, (iii) rollover to an Individual Retirement Account (“IRA”), or
(iv) cash out the account value (which could, depending upon the client’s age, result in adverse
tax consequences). Our Firm may recommend an investor roll over plan assets to an IRA for which
our Firm provides investment advisory services. As a result, our Firm and its representatives may
earn an asset-based fee. In contrast, a recommendation that a client or prospective client leave
their plan assets with their previous employer or roll over the assets to a plan sponsored by a new
employer will generally result in no compensation to our Firm. Our Firm therefore has an
economic incentive to encourage a client to roll plan assets into an IRA that our Firm will manage,
which presents a conflict of interest. To mitigate the conflict of interest, there are various factors
that our Firm will consider before recommending a rollover, including but not limited to: (i) the
investment options available in the plan versus the investment options available in an IRA, (ii) fees
and expenses in the plan versus the fees and expenses in an IRA, (iii) the services and
responsiveness of the plan’s investment professionals versus those of our Firm, (iv) protection of
assets from creditors and legal judgments, (v) required minimum distributions and age
considerations, and (vi) employer stock tax consequences, if any. All rollover recommendations
are reviewed by our Firm’s Chief Compliance Officer and remains available to address any
questions that a client or prospective client has regarding the oversight.
We are fiduciaries under the Investment Advisers Act of 1940 and when we provide investment
advice to you regarding your retirement plan account or individual retirement account, we are
also fiduciaries within the meaning of Title I of the Employee Retirement Income Security Act
and/or the Internal Revenue Code, as applicable, which are laws governing retirement accounts.
We have to act in your best interest and not put our interest ahead of yours. At the same time,
the way we make money creates some conflicts with your interests.
WRAP FEE PROGRAMS
Our Firm does not sponsor or participate in Wrap Fee Programs.
ASSETS
As of December 31, 2024, we have $291,204,848 in assets under management of which
$265,912,559 is managed on a discretionary basis and $25,292,290 is managed on a non-
discretionary basis.
ITEM 5 – FEES AND COMPENSATION
INVESTMENT MANAGEMENT FEES AND COMPENSATION
Our Firm charges a fee as compensation for providing Investment Management services on your
account. These services include advisory services, trade entry, investment supervision, and other
account maintenance activities. Our recommended Custodian charges transaction costs,
custodial fees, redemption fees, retirement plan and administrative fees or commissions. See
Additional Fees and Expenses below for details.
Our calendar quarterly investment management fee can be billed in Arrears or in Advance. If you
are billed in arrears, it is based on the average daily balance of your account during the previous
calendar quarter. If you are billed in Advance, fees are based on the end of quarter valuation and
adjusted for cash flows during the prior quarter. Our maximum annual advisory fee is 1.25%.
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AUGUST 2025| PAGE 6
Tandem Financial may impose a minimum annual fee of $2,500 per household, however, advisory
fees are negotiable at the firm’s discretion This fee may be debited directly from your investment
account or you may pay this fee separately. Cash and cash equivalents and any margin debt
balances are included in the calculation of advisory fees, unless otherwise noted and agreed to in
the executed Agreement.
Fees vary based on the size of the account, complexity of the portfolio, extent of activity in the
account, or other reasons agreed upon by our Firm and you as the client. In certain circumstances,
our fees and the timing of the fee payments may be negotiated. Our employees and their family
related accounts may be charged a reduced fee for our services.
The independent and qualified Custodian holding your funds and securities will debit your account
directly for the advisory fee and pay that fee to us. When establishing a relationship with Tandem
Financial, you provide written authorization permitting the fees to be paid directly from your
account held by the qualified Custodian. Further, the qualified Custodian agrees to deliver an
account statement to you on a quarterly basis indicating all the amounts deducted from the
account including our advisory fees.
Accounts initiated or terminated during a calendar quarter will be charged a prorated fee based
on the days the Client account was open during that quarter. Any prepaid, unearned fees will be
refunded upon termination of any account. Upon termination, you are responsible for monitoring
the securities in your account, and we will have no further obligation to act or advise with respect
to those assets. In the event of a client’s death or disability, Tandem Financial will continue
management of the account until we are notified of the client’s death or disability and given
alternative instructions by an authorized party.
LEGACY MANAGEMENT FEE
Managed legacy positions are generally included, but may be excluded, within our Firm’s standard
investment management fee and are outlined in the executed Investment Advisory Agreement.
FINANCIAL PLANNING FEES
Financial planning is a normal part of our services and included in our investment management
fees for you if you are a new or current client. In the event Financial Planning is the only service
provided, we will typically bill you at $250 an hour.
RETIREMENT PLAN SERVICES FEES
For Retirement Plan Advisory Services compensation, we charge an advisory fee as negotiated
with the Plan Sponsor and as disclosed in the Employer Sponsored Retirement Plans Consulting
Agreement (“Plan Sponsor Agreement”). Our maximum advisory fees do not exceed 1.00%
annually. Advisory fees are negotiable at the firm’s discretion.
Typically, the billing period for these fees are paid quarterly. This fee is generally negotiable, but
terms and advisory fee is agreed to in advance and acknowledged by the Plan Sponsor through
the Plan Sponsor Agreement and/or Plan Provider’s account agreement. Fee billing methods vary
depending on the Plan Provider.
Either our Firm or the Plan Sponsor may terminate the Agreement upon 30 days written notice to
the other party. The Plan Sponsor is responsible to pay for services rendered until the termination
of the Agreement.
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AUGUST 2025| PAGE 7
ADMINISTRATIVE SERVICES – THIRD-PARTY
We have contracted with Tamarac Reporting (“Tamarac”) to utilize its technology platforms to
support data reconciliation, performance reporting, fee calculation, client relationship
maintenance, quarterly performance evaluations, and other functions related to the
administrative tasks of managing client accounts. Due to this arrangement, Tamarac will have
access to client accounts, but Tamarac will not serve as an investment advisor to our clients or bill
the accounts. Tandem and Tamarac are non-affiliated companies. Tamarac charges our Firm an
annual fee for each account administered by its software. Certain clients may be charged a
separate technology and reporting fee of $10 per quarter ($40 annually) to cover services
provided by our performance reporting platform. This fee, when applicable, will be disclosed in
the client’s advisory agreement. The annual fee is paid from the portion of the management fee
retained by Tandem.
ADDITIONAL FEES AND EXPENSES
In addition to the advisory fees paid to our Firm, you may also incur certain charges imposed by
other third parties, such as broker-dealers, custodians, trust companies, banks, and other financial
institutions (collectively “Financial Institutions”). Additional fees and expenses you may incur are
custodial fees, brokerage commissions, principal markups and discounts, SEC fees, mutual fund
or ETF expenses as disclosed in the fund’s prospectus (e.g., fund management fees and other fund
expenses), tax withholding on certain foreign securities, deferred sales charges, odd-lot
differentials, transfer taxes, wire transfers and electronic fund fees, and other fees and taxes on
brokerage accounts and securities transactions.
When selecting investments for our clients’ portfolios we might choose mutual funds on your
account custodian’s Non-Transaction Fee (NTF) list. This means that your account custodian will
not charge a transaction fee or commission associated with the purchase or sale of the mutual
fund. The mutual fund companies that choose to participate in your custodian’s NTF fund program
pay a fee to be included in the NTF program. The fee that a mutual fund company pays to
participate in the program is ultimately borne by the owners of the mutual fund including clients
of our Firm. When we decide whether to choose a fund from your custodian’s NTF list or not, we
consider our expected holding period of the fund, the position size and the expense ratio of the
fund versus alternative funds. Depending on our analysis and future events, NTF funds might not
always be in your best interest.
ITEM 6 - PERFORMANCE BASED FEES AND SIDE -BY-SIDE MANAGEMENT
We do not charge advisory fees on a share of the capital appreciation of the funds or securities in
your account (so-called performance-based fees), nor engage side-by-side management.
ITEM 7 - TYPES OF CLIENTS
We provide investment advice to individuals, high-net-worth individuals, estates, trusts,
foundations, charities, businesses, and pension plans. Because each Client is unique, you must be
willing to be involved in the planning and ongoing processes. Tandem Financial has no minimum
account size for opening or maintaining an account.
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AUGUST 2025| PAGE 8
ITEM 8 - METHODS OF ANALYSIS, INVESTMENT STRATEGIES AND RISK OF LOSS
METHODS OF ANALYSIS AND INVESTMENT STRATEGIES
Tandem Financial uses a number of methods of analysis to determine appropriate asset allocation
and security selection including:
• CHARTING ANALYSIS: involves the use of patterns in performance charts. Tandem
Financial uses this technique to search for patterns used to help predict favorable
conditions for buying and/or selling a security.
• FUNDAMENTAL ANALYSIS: involves the analysis of financial statements, the general
financial health of companies, and/or the analysis of management or competitive
advantages. Tandem Financial uses this primarily in stock or bond only portfolios where
insight into individual company behaviors is informative.
• TECHNICAL ANALYSIS: involves the analysis of past market data; primarily price and
volume. Technical analysis can be done at the signal provider level where they are making
ETF recommendations based on their data analytics models.
• CYCLICAL ANALYSIS: involves the analysis of business cycles to find favorable conditions
for buying and/or selling a security. Because of the uncertainty of economic modeling,
cyclical analysis is not used to forecast future economic conditions.
The main sources of information we use:
(1) Financial newspapers and magazines
(2) Annual reports, prospectuses, and filings with the Securities and Exchange
Commission
(3) Research materials prepared by others
(4) Company press releases
(5) Corporate rating services
(6) Financial websites
Investment strategies we use to implement any investment advice given to clients include:
(1) Long-term purchases – 12 months or >
(2) Short-term purchases – 12 months or <
(3) Trading (securities sold within 30 days)
(4) Short sales
(5) Margin transactions
(6) Options - buying and selling
There is no guarantee that a particular strategy will meet its investment goals. The investment
strategies we use will vary over time depending on various factors. Our Firm may give advice and
take action for you which differs from advice given or the timing or nature of action taken for
TANDEM FINANCIAL, LLC
AUGUST 2025| PAGE 9
other clients with different objectives. Our Firm is not obligated to initiate transactions for you in
any security which its principals, affiliates or employees may purchase or sell for their own
accounts or for other clients.
RISK OF LOSS
Each engagement with you will entail a review of your investment goals, financial situation, time
horizon, tolerance for risk and other factors to develop an appropriate strategy for managing your
account(s). Your participation in this process, including full and accurate disclosure of requested
information, is essential for the analysis of your account(s). Tandem Financial shall rely on the
financial and other information provided by you or your designee without the duty or obligation
to validate the accuracy and completeness of the provided information. It is your responsibility
to inform Tandem Financial of any changes in your financial condition, goals or other factors that
may affect this analysis.
You should be aware that accounts are subject to the following risks:
▪ CAPITALIZATION RISK - Small-cap and mid-cap companies may be hindered as a result
of limited resources or less diverse products or services. Their stocks have historically
been more volatile than the stocks of larger, more established companies.
▪ CREDIT RISK - Credit risk is the risk that the issuer of a security may be unable to make
interest payments and/or repay principal when due. A downgrade to an issuer’s credit
rating or a perceived change in an issuer’s financial strength may affect a security’s value
and thus, impact the fund’s performance.
▪ CYBERSECURITY RISK - Cybersecurity risks include both intentional and unintentional
events at Tandem Financial or one of its third party counterparties or service providers,
which may result in a loss or corruption of data, result in the unauthorized release or
other misuse of confidential information, and generally compromise our Firm’s ability to
conduct its business. A cybersecurity breach may also result in a third party obtaining
unauthorized access to our clients’ information, including social security numbers, home
addresses, account numbers, account balances, and account holdings. Our Firm has
established business continuity plans and risk management systems designed to reduce
the risks associated with cybersecurity breaches. However, there are inherent limitations
in these plans and systems, including certain risks may not have been identified, in large
part because different or unknown threats may emerge in the future. As such, there is no
guarantee that such efforts will succeed, especially because our Firm does not directly
control the cybersecurity systems of our third-party service providers. There is also a risk
that cybersecurity breaches may not be detected.
▪ EXCHANGE-TRADED FUNDS - ETFs face market-trading risks, including the potential
lack of an active market for shares, losses from trading in the secondary markets, and
disruption in the creation/redemption process of the ETF. Any of these factors may lead
to the fund’s shares trading at either a premium or a discount to its “net asset value.”
▪ FOREIGN SECURITIES AND CURRENCY RISK - Investments in international and
emerging-market securities include exposure to risks such as currency fluctuations,
foreign taxes and regulations, and the potential for illiquid markets and political
instability.
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▪
▪
▪
▪
INTEREST RATE RISK - In a rising rate environment, the value of fixed-income securities
generally declines, and the value of equity securities may be adversely affected.
LEGACY HOLDING RISK - Investment advice may be offered on any investment a Client
holds at the start of the advisory relationship. Depending on tax considerations and Client
sentiment, these investments may be sold over time, and the assets invested in the
appropriate strategy. As with any investment decision, there is the risk that timing with
respect to the sale and reinvestment of these assets will be less than ideal or even result
in a loss to the Client.
LEVERAGED AND INVERSE ETF RISK - Depending on your investment strategy, the
Firm can use leveraged and inverse ETFs which can involve significant or unusual risks.
Most leveraged and inverse ETF prospectuses state that said positions are not designed
to be held for more than one day at a time. There are significant risks associated with
holding said securities for periods of time greater than what the prospectuses state the
products were designed to be held. The firm may hold these securities for periods of much
longer than 1 (one) day based on the firm’s outlook for markets, which may result in a
significant loss in the particular inverse or leveraged ETF investment.
LIQUIDITY RISK – Some securities we select may have limited liquidity. In other words,
they cannot be bought and sold on a daily basis. These investments may have an initial
hold of 1 (one) quarter to 1 (one) year or greater before they can be sold.
▪ MARKET RISK - Even a long-term investment approach cannot guarantee a profit.
Economic, political, and issuer-specific events will cause the value of securities to rise or
fall. Because the value of investment portfolios will fluctuate, there is the risk that you
will lose money and your investment may be worth more or less upon liquidation.
▪ OPTIONS - Certain types of options trading are permitted to generate income or hedge a
security. You should be aware that the use of options involves additional risks.
▪ PERFORMANCE OF UNDERLYING MANAGERS - We select the mutual funds and
ETFs in the asset allocation portfolios. However, we depend on the manager of such funds
to select individual investments in accordance with their stated investment strategy.
▪ SECURITIES LENDING RISK - Securities lending involves the risk that the fund loses
money because the borrower fails to return the securities in a timely manner or at all. The
fund could also lose money if the value of the collateral provided for loaned securities, or
the value of the investments made with the cash collateral, falls. These events could also
trigger adverse tax consequences for the fund.
ITEM 9 - DISCIPLINARY INFORMATION
We do not have any legal, financial or other “disciplinary” item to report.
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ITEM 10 - OTHER FINANCIAL INDUSTRY ACTIVITIES AND AFFILIATIONS
INSURANCE
Some of our Investment Adviser Representatives (“IARs”) of the Firm are licensed Insurance
agents registered with various State(s) Insurance Departments. IARs receive compensation
(commissions, trails, or other compensation from the respective insurance products) as a result
effecting insurance transactions for the mutual client(s) of Tandem Financial. Commissions
generated by insurance sales do not offset advisory fees. Our firm has an incentive to recommend
insurance products and this incentive creates a conflict of interest between your interests and our
Firm. We mitigate this conflict by disclosing you have the right to decide whether to engage the
Insurance services offered through our IARs. Further, you should note you have the right to
decide whether to act on the recommendations and the right to choose any professional to
execute the advice for any insurance products through any licensed insurance agent not affiliated
with our Firm. We recognize the fiduciary responsibility to place your interests first and have
established policies in this regard to avoid any conflicts of interest.
ITEM 11 - CODE OF ETHICS, PARTICIPATION OR INTEREST IN CLIENT TRANSACTIONS
AND PERSONAL TRADING
Our Firm and persons associated with us are allowed to invest for their own accounts, or to have
a financial investment in the same securities or other investments that we recommend or acquire
for your account and may engage in transactions that are the same as or different than
transactions recommended to or made for your account. This creates a conflict of interest. We
recognize the fiduciary responsibility to act in your best interest and have established polices to
mitigate conflicts of interest.
We have developed and implemented a Code of Ethics that sets forth standards of conduct
expected of our advisory personnel to mitigate this conflict of interest. The Code of Ethics
addresses, among other things, personal trading, gifts, and the prohibition against the use of
inside information.
The Code of Ethics is designed to protect you to detect and deter misconduct, educate personnel
regarding the Firm’s expectations and laws governing their conduct, and remind personnel that
they are in a position of trust and must act with complete propriety at all times. The Code of
Ethics is also used to protect the reputation of Tandem Financial to safeguard against the violation
of securities laws and establish procedures for personnel to follow so that we may determine
whether our personnel are complying with the Firm’s ethical principles.
We have established the following restrictions in order to ensure our Firm’s fiduciary
responsibilities:
▪ No employees of Tandem Financial shall prefer his or her own interest over you, our
advisory client. Trades for all employees are traded alongside your accounts, when
possible and/or appropriate.
▪ We require that all supervised employees must act in accordance with all applicable
Federal and State regulations governing registered investment advisory practices.
▪ Any supervised employee not in observance of the above may be subject to termination.
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None of our associated persons may affect for himself/herself or for accounts in which he/she
holds a beneficial interest, any transactions in a security which is being actively recommended to
you or any of our other clients, unless in accordance with the Firm’s procedures.
You may request a complete copy of our Code by contacting us at the address, telephone, website,
or email on the cover page of this Part 2; ATTN: Michael Franklin, Chief Compliance Officer.
ITEM 12 - BROKERAGE PRACTICES
We generally recommend that you utilize the custody and brokerage services of Charles Schwab
& Co., Inc. and other qualified custodians. Our Custodians are independent and unaffiliated
FINRA-registered broker-dealers. We may recommend that you establish accounts with these
custodians to maintain custody of your assets and to effect trades for your accounts. Some of the
products, services and other benefits provided by our Custodians benefit us and may not benefit
you or your account. Our recommendation/requirement that you place assets with one of these
custodians may be based in part on benefits they provide us, and not solely on the nature, cost or
quality of custody and execution services provided by the Custodian.
We are independently owned and operated and not affiliated with these custodians. They provide
us with access to their institutional trading and custody services. These services include
brokerage, custody, research, and access to mutual funds and other investments that are
otherwise generally available only to institutional investors.
In the event you request us to recommend a broker-dealer Custodian for execution and/or
custodial services, we generally recommend your account to be maintained at one of these
Custodians. We may recommend that you establish accounts with the Custodians to maintain
custody of your assets and to effect trades for your accounts. You have the right to not act upon
any recommendations, and if you elect to act upon any recommendations, you have the right to
not place the transactions through any broker-dealer we recommend. Our recommendation is
generally based on the broker’s cost and fees, skills, reputation, dependability, and compatibility
with the client. You may be able to obtain lower commissions and fees from other brokers, and
the value of products, research, and services given to us is not a factor in determining the selection
of broker-dealer or the reasonableness of their commissions.
We place trades for your account subject to our duty to seek best execution and other fiduciary
duties. You may be able to obtain lower commissions and fees from other brokers, and the value
of products, research, and services given to us is not a factor in determining the selection of
broker-dealer or the reasonableness of their commissions. The Custodian's execution quality may
be different than other broker-dealers.
For our client accounts maintained in custody with a Custodian, the Custodian generally does not
charge separately for custody but may be compensated by account holders through 12b-1 fees
and ticket charges.
The Custodians we utilize make available to us other products and services that benefit us but
may not benefit your accounts in every case. Some of these other products and services assist us
in managing and administering your accounts. These include software and technology that
provide access to client account data (such as trade confirmations and account statements),
facilitate trade execution (and allocation of aggregated trade orders for multiple client accounts),
provide research, pricing information and other market data, facilitate payment of our fees from
your account, and assist with back-office functions, record-keeping and reporting.
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Many of these services generally may be used to service all or a substantial number of our
accounts. The Custodians also make available to us other services intended to help us manage
and further develop its business enterprise. These services may include consulting, publications
and conferences on practice management, information technology, business succession,
regulatory compliance, and marketing. In addition, the Custodians may make available, arrange
and/or pay for these services rendered to us by third parties. The Custodians may discount or
waive fees it would otherwise charge for some of these services or pay all or a part of the fees of
a third-party providing these services to us.
While as a fiduciary we endeavor to act in your best interest, our recommendation that you
maintain your assets in accounts at our recommended Custodians may be based in part on the
benefit to us or the availability of some of the foregoing products and services and not solely on
the nature, cost or quality of custody and brokerage services provided by the Custodian, which
may create a conflict of interest. Tandem Financial endeavors at all times to put your interests
first as a part of our fiduciary duty.
AGGREGATION AND ALLOCATION OF TRANSACTIONS
We may aggregate trades (block trades) if we believe that aggregation is consistent with the duty
to seek best execution for you and our other clients and is consistent with the disclosures made
to you and terms defined in the client Investment Advisory Agreement. We will aggregate trades
providing that the following conditions are met:
▪
▪ No advisory client will be favored over any other client; each client that participates in an
aggregated trade will participate at the average share price for all our transactions in a
given security on a given business day, with transaction costs based on each client’s
participation in the transaction.
If the aggregated order is partially filled, the quantity will be prorated across accounts. In
the rare case we cannot prorate aggregate amount in one day, we allocate to smaller
accounts first.
▪ We receive no additional compensation or remuneration of any kind as a result of
aggregated trades.
BROKERAGE FOR CLIENT REFERRALS
Our Firm does not receive client referrals from any Custodian or third-party in exchange for using
that broker-dealer or third-party.
TRADE ERRORS
We have implemented procedures designed to prevent trade errors; however, trade errors in
your accounts cannot always be avoided. Consistent with our fiduciary duty, it is our policy to
correct trade errors in a manner that is in your best interest. In cases where you cause the trade
error, you will be responsible for any loss resulting from the correction. Depending on the specific
circumstances of the trade error, you may not be able to receive any gains generated as a result
of the error correction. In all situations where you do not cause the trade error, you will be made
whole and Tandem Financial will absorb any loss resulting from the trade error if the error was
caused by Tandem Financial. If the error is caused by the Custodian, the Custodian will be
responsible for covering all trade error costs.
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DIRECTED BROKERAGE
We do not permit you to direct brokerage. We place trades for your account subject to our duty
to seek best execution and other fiduciary duties.
ITEM 13 - REVIEW OF ACCOUNTS
ACCOUNT REVIEWS AND REVIEWERS – INVESTMENT SUPERVISORY SERVICES
Our Investment Adviser Representatives will monitor your accounts on a regular basis and
perform reviews with you as needed. All accounts are reviewed for consistency with your
investment strategy, asset allocation, risk tolerance, and performance relative to the appropriate
benchmark. More frequent reviews may be triggered by changes in your personal, tax, or financial
status.
STATEMENTS AND REPORTS
The custodian for your account will provide you with an account statement at least quarterly.
Upon request, you can receive a prepared written report detailing your current positions, asset
allocation, and performance provided by our Firm.
You are urged to compare the reports provided by Tandem Financial against the account
statements you receive directly from your account custodian.
ITEM 14 – CLIENT REFERRALS AND OTHER COMPENSATION
Tandem Financial neither compensates nor receives compensation from any third parties in
connection with client referrals.
As disclosed under Item 12 - Brokerage Practices, we participate in the various Custodian’s
institutional customer programs and we may recommend a Custodian to you for custody and
brokerage services. There is no direct link between our participation in the program and the
investment advice we give to our clients, although we receive economic benefits through our
participation in the program that are typically not available to any other independent Investment
Advisors participating in the program. These benefits include the following products and services
(provided without cost or at a discount): receipt of duplicate Client statements and confirmations;
research related products and tools; consulting services; access to a trading desk serving adviser
participants; access to block trading (which provides the ability to aggregate securities
transactions for execution and then allocate the appropriate shares to Client accounts); the ability
to have advisory fees deducted directly from Client accounts; access to an electronic
communications network for Client order entry and account information; access to mutual funds
with no transaction fees and to certain institutional money managers; and discounts on
compliance, marketing, research, technology, and practice management products or services
provided to us by third-party vendors. Custodians may also have paid for business consulting and
professional services received by some of our related persons. Some of the products and services
made available by Custodians through the program may benefit us but may not benefit your
account. These products or services may assist us in managing and administering your account,
including accounts not maintained at Custodian. Other services made available by Custodian are
intended to help us manage and further develop our business enterprise. The benefits received
by our Firm or our personnel through participation in the program do not depend on the amount
of brokerage transactions directed to Custodian. As part of our fiduciary duties to you, we
endeavor at all times to put your interests first. You should be aware, however, that the receipt
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of economic benefits by our Firm or our related persons in and of itself creates a conflict of
interest but does not typically influence our choice of Custodian for custody and brokerage
services.
ITEM 15 – CUSTODY
We do not have physical custody, as it applies to investment advisors. Custody has been defined
by regulators as having access or control over client funds and/or securities.
DEDUCTION OF ADVISORY FEES
For all accounts, our Firm has the authority to have fees deducted directly from your accounts.
Our Firm has established procedures to ensure all your funds and securities are held at a qualified
custodian in a separate account for you under your name. You, or an independent representative
of yours, will direct, in writing, the establishment of all accounts and therefore are aware of the
qualified custodian’s name, address, and the way the funds or securities are maintained. Account
statements are delivered directly from the qualified custodian to you or your independent
representative at least quarterly. You should carefully review those statements and are urged to
compare the statements against reports received from Tandem Financial. When you have
questions about your account statements, you should contact Tandem Financial or the qualified
custodian preparing the statement.
Please refer to Item 5 for more information about the deduction of adviser fees.
STANDING LETTERS OF AUTHORIZATION (“SLOA”)
Our Firm is deemed to have custody of your funds or securities when you have standing
authorizations with their custodian to move money from your account to a third-party (“SLOA”)
and, under that SLOA, it authorizes us to designate the amount or timing of transfers with the
custodian. The SEC has set forth a set of standards intended to protect your assets in such
situations, which we follow. We do not have a beneficial interest on any of the accounts we are
deemed to have Custody of where SLOAs are on file. In addition, account statements reflecting
all activity on the account(s), are delivered directly from the qualified custodian to you or your
independent representative, at least quarterly. You should carefully review those statements and
are urged to compare the statements against reports received from us. When you have questions
about your account statements, you should contact us, your Adviser or the qualified custodian
preparing the statement.
ITEM 16 – INVESTMENT DISCRETION
For discretionary accounts, prior to engaging Tandem Financial to provide investment advisory
services, you will enter a written investment advisory agreement with us granting the Firm the
authority to supervise and direct, on an ongoing basis, investments in accordance with your
investment objectives, risk tolerances and guidelines.
In addition, you will need to execute additional documents required by the Custodian to authorize
and enable Tandem Financial, in its sole discretion, without prior consultation with or ratification
by you to: (1) buy, sell, exchange and trade any stocks, bonds or other securities or assets and (2)
determine the amount of securities to be bought or sold, and (3) place orders with the custodian.
Any limitations to such discretionary authority will be communicated to our Firm as indicated on
the investment advisory agreement. You may change/amend these limitations as required.
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In instances where we do not have discretion, we will discuss all transactions with you prior to
execution, or you will be required to make the trades if in an employer-sponsored account.
ITEM 17 – VOTING CLIENT SECURITIES
Tandem Financial accepts authority to vote proxies with respect to securities owned by you,
unless you choose to vote your own proxies.
We have adopted proxy voting policies and procedures with respect to securities owned by you
for which we have been specifically delegated voting authority and discretion, in accordance with
its fiduciary duties and Securities and Exchange Commission Rule 206(4)-6 under the Investment
Advisers Act of 1940, which are reasonably designed to ensure that proxies are voted in your best
interest.
The guiding principle by which we review voting on all matters submitted to security holders is
the maximization of the ultimate economic value of your holdings. We do not permit voting
decisions to be influenced in any matter that is contrary to, or dilutive of, this guiding principle. It
is the policy to avoid situations where there is any material conflict of interest or perceived conflict
of interest affecting the voting decisions. Any perceived conflict of interest is reviewed by the
Chief Compliance Officer and the proxy voting committee.
It is the general policy that we vote on all matters presented to security holders in any Proxy, and
these policies and procedures have been designed with that in mind. However, we reserve the
right to abstain on any particular vote or otherwise withhold its vote on any matter if in the
judgment of Tandem Financial the costs associated with voting such Proxy outweigh the benefits
to you, or if the circumstances make such an abstention or withholding otherwise advisable and
in the best interests of you, in our judgment.
You delegate to Tandem Financial the discretionary power to vote the securities held in your
account pursuant to the Investment Advisory Agreement. Tandem Financial does not generally
accept any subsequent directions on matters presented to shareholders for a vote, regardless of
whether such subsequent directions are from you or a third party. We view the delegation of
discretionary voting authority as an “all-or-nothing” choice for you.
Upon request, we will provide separately to you (i) a copy of Tandem Financial’s proxy voting
policies and procedures and (ii) details as to how the Firm has voted securities in your account.
ITEM 18 – FINANCIAL INFORMATION
We do not require or solicit prepayment of more than $1,200 in fees per client, six months or
more in advance. Therefore, we are not required to include a balance sheet for our most recent
fiscal year. We are not subject to a financial condition that is reasonably likely to impair our ability
to meet contractual commitments to you. We have not been the subject of a bankruptcy petition
at any time.
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