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Tenzing Financial, LLC
Form ADV Part 2A – Disclosure Brochure
Effective: December 15, 2025
This Form ADV Part 2A (“Disclosure Brochure”) provides information about the qualifications and business practices
of Tenzing Financial, LLC (“Tenzing Financial” or the “Advisor”). If you have any questions about the content of this
Disclosure Brochure, please contact the Advisor at (757) 703-0030.
Tenzing Financial is a registered investment advisor with the U.S. Securities and Exchange Commission. The
information in this Disclosure Brochure has not been approved or verified by the U.S. Securities and Exchange
Commission (“SEC”) or by any state securities authority. Registration of an investment advisor does not imply any
specific level of skill or training. This Disclosure Brochure provides information about Tenzing Financial to assist you
in determining whether to retain the Advisor.
Additional information about Tenzing Financial and its Advisory Persons is available on the SEC’s website at
www.adviserinfo.sec.gov by searching with the Advisor’s firm name or CRD# 335259.
Tenzing Financial, LLC
1215 Mount Vernon, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Item 2 – Material Changes
Form ADV 2 is divided into two parts: Part 2A (the "Disclosure Brochure") and Part 2B (the "Brochure
Supplement"). The Disclosure Brochure provides information about a variety of topics relating to an Advisor’s
business practices and conflicts of interest. The Brochure Supplement provides information about the Advisory
Persons of Tenzing Financial. For convenience, the Advisor has combined these documents into a single disclosure
document.
Tenzing Financial believes that communication and transparency are the foundation of its relationship with clients
and will continually strive to provide you with complete and accurate information at all times. Tenzing Financial
encourages all current and prospective clients to read this Disclosure Brochure and discuss any questions you may
have with the Advisor.
Material Changes
The following material changes have been made since the last filing and distribution to Clients:
• This ADV update is to complete the 120-day SEC filing. Please see Item 4.E for updated Assets Under
Management.
• The Advisor offers ERISA 3(38) services. Please see Items 4 and 5 for additional information.
Future Changes
From time to time, the Advisor may amend this Disclosure Brochure to reflect changes in business practices, changes
in regulations or routine annual updates as required by the securities regulators. This complete Disclosure Brochure
or a Summary of Material Changes shall be provided to you annually and if a material change occurs.
At any time, you may view the current Disclosure Brochure on-line at the SEC’s Investment Adviser Public Disclosure
website at www.adviserinfo.sec.gov by searching with the Advisor’s firm name or CRD# 335259. You may also
request a copy of this Disclosure Brochure at any time by contacting the Advisor at (757) 703-0030.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 2
Item 3 – Table of Contents
Item 1 – Cover Page ............................................................................................................................................... 1
Item 2 – Material Changes ..................................................................................................................................... 2
Item 3 – Table of Contents ..................................................................................................................................... 3
Item 4 – Advisory Services .................................................................................................................................... 4
A. Firm Information .............................................................................................................................................................. 4
B. Advisory Services Offered ............................................................................................................................................... 4
C. Client Account Management ........................................................................................................................................... 6
D. Wrap Fee Programs ........................................................................................................................................................ 6
E. Assets Under Management ............................................................................................................................................. 6
Item 5 – Fees and Compensation ......................................................................................................................... 6
A. Fees for Advisory Services.............................................................................................................................................. 6
B. Fee Billing........................................................................................................................................................................ 7
C. Other Fees and Expenses .............................................................................................................................................. 8
D. Advance Payment of Fees and Termination ................................................................................................................... 8
E. Compensation for Sales of Securities ............................................................................................................................. 9
Item 6 – Performance-Based Fees and Side-By-Side Management .................................................................. 9
Item 7 – Types of Clients ....................................................................................................................................... 9
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss ........................................................... 9
A. Methods of Analysis ........................................................................................................................................................ 9
B. Risk of Loss ................................................................................................................................................................... 10
Item 9 – Disciplinary Information ........................................................................................................................ 11
Item 10 – Other Financial Industry Activities and Affiliations .......................................................................... 11
Item 11 – Code of Ethics, Participation or Interest in Client Transactions and Personal Trading ............... 11
A. Code of Ethics ............................................................................................................................................................... 11
B. Personal Trading with Material Interest ......................................................................................................................... 11
C. Personal Trading in Same Securities as Clients ........................................................................................................... 11
D. Personal Trading at Same Time as Client .................................................................................................................... 12
Item 12 – Brokerage Practices ............................................................................................................................ 12
A. Recommendation of Custodian[s] ................................................................................................................................. 12
B. Aggregating and Allocating Trades ............................................................................................................................... 12
Item 13 – Review of Accounts ............................................................................................................................. 13
A. Frequency of Reviews ................................................................................................................................................... 13
B. Causes for Reviews ...................................................................................................................................................... 13
C. Review Reports ............................................................................................................................................................. 13
Item 14 – Client Referrals and Other Compensation ........................................................................................ 13
A. Compensation Received by Tenzing Financial ............................................................................................................. 13
B. Compensation for Client Referrals ................................................................................................................................ 14
Item 15 – Custody ................................................................................................................................................. 14
Item 16 – Investment Discretion ......................................................................................................................... 14
Item 17 – Voting Client Securities ....................................................................................................................... 14
Item 18 – Financial Information ........................................................................................................................... 15
Form ADV Part 2A – Appendix ("Wrap Fee Program Brochure") .................................................................... 16
Form ADV Part 2B – Brochure Supplement[s] .................................................................................................. 24
Privacy Policy ....................................................................................................................................................... 33
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 3
Item 4 – Advisory Services
A. Firm Information
Tenzing Financial, LLC (“Tenzing Financial” or the “Advisor”) is a registered investment advisor with the U.S.
Securities and Exchange Commission. The Advisor is organized as a Limited Liability Company (LLC) under the laws
of the Commonwealth of Virginia. Tenzing Financial was founded in June 2020 and is owned and operated by Harold
Philipsen (Member and Chief Compliance Officer) and Tracy Shackelford (Member). This Disclosure Brochure
provides information regarding the qualifications, business practices, and the advisory services provided by Tenzing
Financial.
B. Advisory Services Offered
Tenzing Financial offers investment advisory services to individuals, high net worth individuals, trusts, estates,
businesses, and retirement plans (each referred to as a “Client”).
The Advisor serves as a fiduciary to Clients, as defined under the applicable laws and regulations. As a fiduciary, the
Advisor upholds a duty of loyalty, fairness and good faith towards each Client and seeks to mitigate potential conflicts
of interest. Tenzing Financial's fiduciary commitment is further described in the Advisor’s Code of Ethics. For more
information regarding the Code of Ethics, please see Item 11 – Code of Ethics, Participation or Interest in Client
Transactions and Personal Trading.
Wealth Management Services
Tenzing Financial provides customized wealth management services for its Clients. This is achieved through
continuous personal Client contact and interaction while providing discretionary investment management services
and a broad range of comprehensive financial planning. These services are listed below.
Investment Management Services – Tenzing Financial provides discretionary investment management services.
Tenzing Financial works closely with each Client to identify their investment goals, objectives, risk tolerance and
financial situation in order to create an overall portfolio strategy. Tenzing Financial will then construct a model portfolio
to achieve the Client’s investment goals. The model portfolios primarily consist of exchange-traded funds (“ETFs”),
individual stocks, mutual funds, and bonds. The Advisor may retain other types of investments from a Client’s legacy
portfolio due to fit with the overall portfolio strategy, tax-related reasons, or other reasons as identified between the
Advisor and the Client.
Tenzing Financial’s investment strategies are primarily long-term focused, but the Advisor may buy, sell or re-allocate
positions that have been held for less than one year to meet the objectives of the Client or due to market conditions.
Tenzing Financial will construct, implement and monitor the portfolio to ensure it meets the goals, objectives,
circumstances, and risk tolerance agreed to by the Client. Each Client will have the opportunity to place reasonable
restrictions on the types of investments to be held in their respective portfolio, subject to acceptance by the Advisor.
Tenzing Financial evaluates and selects investments for inclusion in Client portfolios only after applying its internal
due diligence process. Tenzing Financial may recommend, on occasion, redistributing investment allocations to
diversify the portfolio. Tenzing Financial may recommend specific positions to increase sector or asset class
weightings. The Advisor may recommend employing cash positions as a possible hedge against market movement.
Tenzing Financial may recommend selling positions for reasons that include, but are not limited to, harvesting capital
gains or losses, business or sector risk exposure to a specific security or class of securities, overvaluation or
overweighting of the position[s] in the portfolio, change in risk tolerance of the Client, generating cash to meet Client
needs, or any risk deemed unacceptable for the Client’s risk tolerance.
At no time will Tenzing Financial accept or maintain custody of a Client’s funds or securities, except for the limited
authority as outlined in Item 15 – Custody. All Client assets will be managed within the designated account[s] at the
Custodian, pursuant to the terms of the advisory agreement. Please see Item 12 – Brokerage Practices.
Retirement Accounts – When the Advisor provides investment advice to Clients regarding ERISA retirement accounts
or individual retirement accounts (“IRAs”), the Advisor is a fiduciary within the meaning of Title I of the Employee
Retirement Income Security Act (“ERISA”) and/or the Internal Revenue Code (“IRC”), as applicable, which are laws
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 4
governing retirement accounts. When deemed to be in the Client’s best interest, the Advisor will provide investment
advice to a Client regarding a distribution from an ERISA retirement account or to roll over the assets to an IRA, or
recommend a similar transaction including rollovers from one ERISA sponsored Plan to another, one IRA to another
IRA, or from one type of account to another account (e.g. commission-based account to fee-based account). Such a
recommendation creates a conflict of interest if the Advisor will earn a new (or increase its current) advisory fee as a
result of the transaction. No client is under any obligation to roll over a retirement account to an account managed by
the Advisor.
Participant Accounts – As part of the Advisor’s wealth management services, the Advisor may use a third-party
platform to facilitate the discretionary investment management of held away assets such as 401(k), 403(b) and other
defined contribution plan participant accounts. The platform enables the Advisor to gain access to the Client
account[s] without having access through the Client’s login credentials. The Client will be provided an electronic link
that will allow the connection of Client account[s] to the platform. The Advisor is not affiliated with the platform and
does not receive any compensation from the platform.
Financial Planning Services – Tenzing Financial will provide a variety of financial planning and consulting services to
Clients as part of its wealth management services. Tenzing Financial also provides standalone financial planning
services as per the terms of the financial planning agreement. Financial planning services are offered in several areas
of a Client’s financial situation, depending on their goals and objectives. Generally, such financial planning services
involve preparing a formal financial plan or rendering a specific financial consultation based on the Client’s financial
goals and objectives. This planning or consulting may encompass one or more areas of need, including but not limited
to, investment planning, retirement planning, personal savings, education savings, insurance needs and other areas
of a Client’s financial situation. A financial plan developed for, or financial consultation rendered to the Client will
usually include general recommendations for a course of activity or specific actions to be taken by the Client. For
example, recommendations may be made that the Client start or revise their investment programs, commence or
alter retirement savings, establish education savings and/or charitable giving programs. Tenzing Financial may also
refer Clients to an accountant, attorney or other specialists, as appropriate for their unique situation.
Financial planning and consulting recommendations pose a conflict between the interests of the Advisor and the
interests of the Client. For example, the Advisor has an incentive to recommend that Clients engage the Advisor for
investment management services or to increase the level of investment assets with the Advisor, as it would increase
the amount of advisory fees paid to the Advisor. Clients are not obligated to implement any recommendations made
by the Advisor or maintain an ongoing relationship with the Advisor. If the Client elects to act on any of the
recommendations made by the Advisor, the Client is under no obligation to implement the transaction through the
Advisor.
Use of Independent Managers – Tenzing Financial will recommend that Clients utilize one or more unaffiliated
investment managers or investment platforms (collectively “Independent Managers”) for all or a portion of a Client’s
investment portfolio, based on the Client’s needs and objectives. The Advisor will perform initial and ongoing oversight
and due diligence over each Independent Manager to ensure the strategy remains aligned with Client’s investment
objectives and overall best interests. The Advisor will also assist the Client in the development of the initial policy
recommendations and managing the ongoing Client relationship. The Advisor will ensure that each Independent
Manager is properly licensed, notice filed, or exempt from registration. The Client will be provided with the
Independent Manager's Form ADV Part 2A - Disclosure Brochure (or a brochure that makes the appropriate
disclosures).
Retirement Plan Advisory Services
The Advisor provides 3(38) retirement plan advisory services on behalf of the retirement plans (each a “Plan”) and
the company (the “Plan Sponsor”). The Advisor’s retirement plan advisory services are designed to assist the Plan
Sponsor in meeting its fiduciary obligations to the Plan and its Plan Participants. Each engagement is customized to
the needs of the Plan and Plan Sponsor. Services generally include:
Investment Policy Statement (“IPS”) Design and Monitoring
• Vendor Analysis
• Plan Participant Enrollment and Education Tracking
•
• Ongoing Investment Recommendation and Assistance
• Performance Reports
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 5
• ERISA 404(c) Assistance
• Benchmarking Services
These services are provided by the Advisor serving in the capacity as a fiduciary under the Employee Retirement
Income Security Act of 1974, as amended (“ERISA”). In accordance with ERISA Section 408(b)(2), the Plan Sponsor
is provided with a written description of the Advisor’s fiduciary status, the specific services to be rendered and all
direct and indirect compensation the Advisor reasonably expects under the engagement.
C. Client Account Management
Prior to engaging Tenzing Financial to provide investment advisory services, each Client is required to enter into one
or more agreements with the Advisor that define the terms, conditions, authority and responsibilities of the Advisor
and the Client. These services may include:
• Establishing an Investment Strategy – Tenzing Financial, in connection with the Client, will develop a strategy
that seeks to achieve the Client’s goals and objectives.
• Asset Allocation – Tenzing Financial will develop a strategic asset allocation that is targeted to meet the
investment objectives, time horizon, financial situation and tolerance for risk for each Client.
• Portfolio Construction – Tenzing Financial will develop a portfolio for the Client that is intended to meet the
stated goals and objectives of the Client.
•
Investment Management and Supervision – Tenzing Financial will provide investment management and
ongoing oversight of the Client’s investment portfolio.
D. Wrap Fee Programs
Tenzing Financial includes securities transaction costs and other securities transaction service fees (herein “Covered
Costs) together with its wealth management fees. Including these fees into a single asset-based fee is considered a
“Wrap Fee Program”. The Advisor customizes its wealth management services for its Clients. The Advisor sponsors
the Tenzing Financial Wrap Fee Program solely as a supplemental disclosure regarding the combination of fees.
Depending on the level of trading required for the Client’s account[s] in a particular year, the Client may pay more or
less in total fees than if the Client paid its own transaction fees. Please see Appendix 1 – Wrap Fee Program
Brochure, which is included as a supplement to this Disclosure Brochure.
E. Assets Under Management
As of August 20, 2025, the Advisor manages $203,500,000 in Client assets, $190,000,000 are managed on a
discretionary basis and $13,500,000 on a non-discretionary basis. Clients may request more current information at
any time by contacting the Advisor.
Item 5 – Fees and Compensation
The following paragraphs detail the fee structure and compensation methodology for services provided by the
Advisor. Each Client engaging the Advisor for services described herein shall be required to enter into one a written
agreement with the Advisor.
A. Fees for Advisory Services
Wealth Management Services
Wealth management fees are paid quarterly in advance pursuant to the terms of the wealth management agreement.
Wealth management fees are based on the market value of assets under management at the end of the prior quarter.
Wealth management fees are based on the following blended tiered schedule.
Assets Under Management ($)
Up to $250,000
$250,001 to $500,000
$500,001 to $1,000,000
$1,000,001 to $2,000,000
Annual Rate (%)
1.50%
1.25%
1.00%
0.75%
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 6
$2,000,001 to $5,000,000
$5,000,001 to $10,000,000
$10,000,001 to $25,000,000
$25,000,001 and over
0.50%
0.35%
0.25%
0.15%
Certain legacy clients will be charged a linear tiered schedule ranging up to 1.25%. The wealth management fee in the
first quarter of service is prorated from the inception date of the account[s] to the end of the first quarter. Fees may be
negotiable at the sole discretion of the Advisor. The Client’s fees will take into consideration the aggregate assets under
management with the Advisor. All securities held in accounts managed by Tenzing Financial will be independently
valued by the Custodian. The Advisor will conduct periodic reviews of the Custodian’s valuation to ensure accurate
billing.
The Advisor’s fee includes securities transaction costs, custody fees, and other related costs and expenses described
in Item 5.C below. However, the Advisor shall not receive any portion of these commissions, fees, and costs.
Financial Planning Services
Tenzing Financial offers financial planning services as part of its wealth management fees. Tenzing Financial also offers
standalone financial planning services for fixed engagement fee ranging from $5,000 to $10,000. Fees may be
negotiable based on the nature and complexity of the services to be provided and the overall relationship with the
Advisor. An estimate for total costs will be provided to the Client prior to engaging for these services.
Use of Independent Managers
As noted in Item 4, the Advisor may implement all or a portion of a Client’s investment portfolio utilizing one or more
Independent Managers. To eliminate any conflict of interest, the Advisor does not earn any compensation from an
Independent Manager. The Advisor will only earn its wealth management fee as described above. The terms of
Independent Manager’s investment advisory fees are pursuant to the terms of the executed agreement between the
Advisor and the Independent Manager. The total blended fee, including the Advisor’s fee and the Independent
Manager’s fee, will not exceed 2.00% annually.
Retirement Plan Advisory Services
Retirement plan advisory fees are charged an annual asset-based fee of up to 1.50%. Fees may be billed monthly or
quarterly (“Billing Period”) in advance or arrears pursuant to the terms of the retirement plan advisory agreement.
Retirement plan fees are based on the market value of assets under management at the end of the Billing Period. Fees
may be negotiable depending on the size and complexity of the Plan but shall not exceed the fee range stated above.
B. Fee Billing
Wealth Management Services
Wealth management fees are calculated by the Advisor and deducted from the Client’s account[s] at the Custodian.
The Advisor shall send an invoice to the Custodian indicating the amount of the fees to be deducted from the Client’s
account[s] at the beginning of the respective quarter. The amount due is calculated by applying the quarterly rate (annual
rate divided by 4) to the total assets under management with Tenzing Financial at the end of the prior quarter. Clients
will be provided with a statement, at least quarterly, from the Custodian reflecting deduction of the wealth management
fee. Clients are urged to also review and compare the statement provided by the Advisor to the brokerage statement
from the Custodian, as the Custodian does not perform a verification of fees. Clients provide written authorization
permitting advisory fees to be deducted by Tenzing Financial to be paid directly from their account[s] held by the
Custodian as part of the wealth management agreement and separate account forms provided by the Custodian.
Financial Planning Services
Financial planning fees for standalone services may be invoiced up to fifty percent (50%) of the expected total fee upon
execution of the financial planning agreement. The balance shall be invoiced upon completion of the agreed upon
deliverable[s]. Standalone financial planning fees are paid via check.
Use of Independent Managers
For Client accounts implemented through an Independent Manager, the Client’s overall fees will include Tenzing
Financial’s wealth management fee (as noted above) plus investment management fees and/or platform fees charged
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 7
by the Independent Manager. The Independent Manager will assume the responsibility for calculating the Client’s
fees and deducting all fees from the Client’s account[s].
Retirement Plan Advisory Services
Retirement plan advisory fees may be directly invoiced to the Plan Sponsor or deducted from the assets of the Plan,
depending on the terms of the retirement plan advisory agreement.
C. Other Fees and Expenses
Clients may incur certain fees or charges imposed by third parties in connection with investments made on behalf of
the Client’s account[s]. Tenzing Financial includes Covered Costs as part of its overall wealth management fee
through the Tenzing Financial Wrap Fee Program. Securities transaction fees for Client-directed trades may be
charged back to the Client. The Client will be responsible for certain costs through the custodian including
Independent Managers fees, margin interest, cashiering fees (ie. electronic funds and wire transfer fees), custody
fees for non-publicly traded securities, and administrative fees (ie. transfer taxes, odd-lot differentials, certificate
delivery fees, reorganization fees). Please see Item 4.D. above as well as Appendix 1 – Wrap Fee Program Brochure.
In addition, all fees paid to Tenzing Financial for investment advisory services are separate and distinct from the
expenses charged by mutual funds and ETFs to their shareholders, if applicable. These fees and expenses are
described in each fund’s prospectus. These fees and expenses will generally be used to pay management fees for
the funds, other fund expenses, account administration (e.g., custody, brokerage and account reporting), and a
possible distribution fee. A Client may be able to invest in these products directly, without the services of Tenzing
Financial, but would not receive the services provided by Tenzing Financial which are designed, among other things,
to assist the Client in determining which products or services are most appropriate for each Client’s financial situation
and objectives. Accordingly, the Client should review both the fees charged by the fund[s] and the fees charged by
Tenzing Financial to fully understand the total fees to be paid. Please refer to Item 12 – Brokerage Practices for
additional information.
D. Advance Payment of Fees and Termination
Wealth Management Services
Tenzing Financial is compensated for its wealth management services in advance of the quarter in which services are
rendered. Either party may terminate the wealth management agreement, at any time, by providing advance written
notice to the other party. The Client may also terminate the wealth management agreement within five (5) business
days of signing the Advisor’s agreement at no cost to the Client. After the five-day period, the Client will incur charges
for bona fide advisory services rendered to the point of termination and such fees will be due and payable by the Client.
Upon termination, the Advisor will refund any unearned, prepaid wealth management fees from the effective date of
termination to the end of the quarter. The Client’s wealth management agreement with the Advisor is non-transferable
without the Client’s prior consent.
Financial Planning Services
Tenzing Financial requires an advance deposit as described above for its standalone financial planning services. Either
party may terminate the financial planning agreement, at any time, by providing advance written notice to the other
party. The Client may also terminate the financial planning agreement within five (5) business days of signing the
Advisor’s agreement at no cost to the Client. After the five-day period, the Client will incur charges for bona fide advisory
services rendered to the point of termination and such fees will be due and payable by the Client. Upon termination, the
Client shall be billed for the percentage of the engagement scope completed by the Advisor. The Advisor will refund any
unearned, prepaid planning fees from the effective date of termination. The Client’s financial planning agreement with
the Advisor is non-transferable without the Client’s prior consent.
Use of Independent Managers
In the event that the Advisor has determined that an Independent Manager is no longer in the Client’s best interest,
the Advisor will have the discretion to terminate the relationship with the Independent Manager. The terms for
termination are set forth in the respective agreements between the Advisor and the Independent Managers.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 8
Retirement Plan Advisory Services
The Advisor may be compensated for its services at the beginning of the Billing Period before services are rendered
pursuant to the terms of the retirement plan advisory agreement. Either party may request to terminate a retirement
plan advisory agreement, at any time, by providing advance written notice to the other party. The Client shall be
responsible for fees up to and including the effective date of termination. If the fees are billed in advance, the Advisor
will refund any unearned, prepaid retirement plan advisory fees from the effective date of termination to the end of
the Billing Period. The Client’s retirement plan advisory agreement with the Advisor is non-transferable without the
Client’s prior consent.
E. Compensation for Sales of Securities
Tenzing Financial does not buy or sell securities to earn commissions and does not receive any compensation for
securities transactions in any Client account, other than the wealth management fees noted above.
Insurance Agency Affiliation
Certain Advisory Persons are licensed as independent insurance professionals. As an independent insurance
professional, an Advisory Person may earn commission-based compensation for selling insurance products,
including insurance products offered to Clients. Insurance commissions earned by the Advisory Person are separate
and in addition to investment advisory fees. This practice presents a conflict of interest as an Advisory Person who
is also an insurance professional will have an incentive to recommend insurance products to the Client for the purpose
of generating commissions rather than solely based on the Client’s needs. Clients are under no obligation, contractual
or otherwise, to purchase insurance products through any Advisory Person affiliated with the Advisor. Please see
Item 10 below.
Item 6 – Performance-Based Fees and Side-By-Side Management
Tenzing Financial does not charge performance-based fees for its investment advisory services. The fees charged
by Tenzing Financial are as described in Item 5 above and are not based upon the capital appreciation of the funds
or securities held by any Client.
Tenzing Financial does not manage any proprietary investment funds or limited partnerships (for example, a mutual
fund or a hedge fund) and has no financial incentive to recommend any particular investment options to its Clients.
Item 7 – Types of Clients
Tenzing Financial offers investment advisory services to individuals, high net worth individuals, trusts, estates, and
businesses. Tenzing Financial generally does not impose a minimum relationship size.
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss
A. Methods of Analysis
Tenzing Financial primarily employs a fundamental analysis method in developing investment strategies for its
Clients. Research and analysis from Tenzing Financial are derived from numerous sources, including financial media
companies, third-party research materials, Internet sources, and review of company activities, including annual
reports, prospectuses, press releases and research prepared by others.
Fundamental analysis utilizes economic and business indicators as investment selection criteria. This criteria consists
generally of ratios and trends that may indicate the overall strength and financial viability of the entity being analyzed.
Assets are deemed suitable if they meet certain criteria to indicate that they are a strong investment with a value
discounted by the market. While this type of analysis helps the Advisor in evaluating a potential investment, it does
not guarantee that the investment will increase in value. Assets meeting the investment criteria utilized in the
fundamental analysis may lose value and may have negative investment performance. The Advisor monitors these
economic indicators to determine if adjustments to strategic allocations are appropriate. More details on the Advisor’s
review process are included below in Item 13 – Review of Accounts.
As noted above, Tenzing Financial generally employs a long-term investment strategy for its Clients, as consistent
with their financial goals. Tenzing Financial will typically hold all or a portion of a security for more than a year, but
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 9
may hold for shorter periods for the purpose of rebalancing a portfolio or meeting the cash needs of Clients. At times,
Tenzing Financial may also buy and sell positions that are more short-term in nature, depending on the goals of the
Client and/or the fundamentals of the security, sector or asset class.
B. Risk of Loss
Investing in securities involves certain investment risks. Securities may fluctuate in value or lose value. Clients should
be prepared to bear the potential risk of loss. Tenzing Financial will assist Clients in determining an appropriate
strategy based on their tolerance for risk and other factors noted above. However, there is no guarantee that a Client
will meet their investment goals.
While the methods of analysis help the Advisor in evaluating a potential investment, it does not guarantee that the
investment will increase in value. Assets meeting the investment criteria utilized in these methods of analysis may
lose value and may have negative investment performance. The Advisor monitors these economic indicators to
determine if adjustments to strategic allocations are appropriate. More details on the Advisor’s review process are
included below in Item 13 – Review of Accounts.
Each Client engagement will entail a review of the Client's investment goals, financial situation, time horizon,
tolerance for risk and other factors to develop an appropriate strategy for managing a Client's account. Client
participation in this process, including full and accurate disclosure of requested information, is essential for the
analysis of a Client's account[s]. The Advisor shall rely on the financial and other information provided by the Client
or their designees without the duty or obligation to validate the accuracy and completeness of the provided
information. It is the responsibility of the Client to inform the Advisor of any changes in financial condition, goals or
other factors that may affect this analysis.
The risks associated with a particular strategy are provided to each Client in advance of investing Client accounts.
The Advisor will work with each Client to determine their tolerance for risk as part of the portfolio construction process.
Following are some of the risks associated with the Advisor’s investment strategies:
Market Risks
The value of a Client’s holdings may fluctuate in response to events specific to companies or markets, as well as
economic, political, or social events in the U.S. and abroad. This risk is linked to the performance of the overall
financial markets.
ETF Risks
The performance of ETFs is subject to market risk, including the possible loss of principal. The price of the ETFs will
fluctuate with the price of the underlying securities that make up the funds. In addition, ETFs have a trading risk based
on the loss of cost efficiency if the ETFs are traded actively and a liquidity risk if the ETFs has a large bid-ask spread
and low trading volume. The price of an ETF fluctuates based upon the market movements and may dissociate from
the index being tracked by the ETF or the price of the underlying investments. An ETF purchased or sold at one point
in the day may have a different price than the same ETF purchased or sold a short time later.
Bond Risks
Bonds are subject to specific risks, including the following: (1) interest rate risks, i.e. the risk that bond prices will fall
if interest rates rise, and vice versa, the risk depends on two things, the bond's time to maturity, and the coupon rate
of the bond. (2) reinvestment risk, i.e. the risk that any profit gained must be reinvested at a lower rate than was
previously being earned, (3) inflation risk, i.e. the risk that the cost of living and inflation increase at a rate that exceeds
the income investment thereby decreasing the investor’s rate of return, (4) credit default risk, i.e. the risk associated
with purchasing a debt instrument which includes the possibility of the company defaulting on its repayment
obligation, (5) rating downgrades, i.e. the risk associated with a rating agency’s downgrade of the company’s rating
which impacts the investor’s confidence in the company’s ability to repay its debt and (6) Liquidity Risks, i.e. the risk
that a bond may not be sold as quickly as there is no readily available market for the bond.
Mutual Fund Risks
The performance of mutual funds is subject to market risk, including the possible loss of principal. The price of the
mutual funds will fluctuate with the value of the underlying securities that make up the funds. The price of a mutual
fund is typically set daily therefore a mutual fund purchased at one point in the day will typically have the same price
as a mutual fund purchased later that same day.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 10
Past performance is not a guarantee of future returns. Investing in securities and other investments involve
a risk of loss that each Client should understand and be willing to bear. Clients are reminded to discuss
these risks with the Advisor.
Item 9 – Disciplinary Information
There are no legal, regulatory or disciplinary events involving Tenzing Financial or management persons.
Tenzing Financial values the trust Clients place in the Advisor. The Advisor encourages Clients to perform the
requisite due diligence on any advisor or service provider that the Client engages. The backgrounds of the Advisor
or Advisory Persons are available on the Investment Adviser Public Disclosure website at www.adviserinfo.sec.gov
by searching with the Advisor’s firm name or CRD# 335259.
Item 10 – Other Financial Industry Activities and Affiliations
Insurance Agency Affiliation
As noted in Item 5, certain Advisory Persons are licensed insurance professionals. Implementations of insurance
recommendations are separate and apart from one’s role with the Advisor. As an insurance professional, the Advisory
Person will receive customary commissions and other related revenues from the various insurance companies whose
products are sold. Advisory Persons are not required to offer the products of any particular insurance company.
Commissions generated by insurance sales do not offset investment advisory fees. This presents a conflict of interest
in recommending certain products of the insurance companies. Clients are under no obligation to implement any
recommendations made by the Advisor or Advisory Persons.
Use of Independent Managers
As noted in Item 4, the Advisor may implement all or a portion of a Client’s investment portfolio with one or more
Independent Managers. The Advisor does not receive any compensation nor does this present a material conflict of
interest. The Advisor will only earn its wealth management fee as described in Item 5.A.
Item 11 – Code of Ethics, Participation or Interest in Client Transactions and Personal Trading
A. Code of Ethics
Tenzing Financial has implemented a Code of Ethics (the “Code”) that defines the Advisor’s fiduciary commitment to
each Client. This Code applies to all persons associated with Tenzing Financial (“Supervised Persons”). The Code
was developed to provide general ethical guidelines and specific instructions regarding the Advisor’s duties to each
Client. Tenzing Financial and its Supervised Persons owe a duty of loyalty, fairness and good faith towards each
Client. It is the obligation of Tenzing Financial’s Supervised Persons to adhere not only to the specific provisions of
the Code, but also to the general principles that guide the Code. The Code covers a range of topics that address
employee ethics and conflicts of interest. To request a copy of the Code, please contact the Advisor at (757) 703-
0030.
B. Personal Trading with Material Interest
Tenzing Financial allows Supervised Persons to purchase or sell the same securities that may be recommended to
and purchased on behalf of Clients. Tenzing Financial does not act as principal in any transactions. In addition, the
Advisor does not act as the general partner of a fund, or advise an investment company. Tenzing Financial does not
have a material interest in any securities traded in Client accounts.
C. Personal Trading in Same Securities as Clients
Tenzing Financial allows Supervised Persons to purchase or sell the same securities that may be recommended to
and purchased on behalf of Clients. Owning the same securities that are recommended (purchase or sell) to Clients
presents a conflict of interest that, as fiduciaries, must be disclosed to Clients and mitigated through policies and
procedures. As noted above, the Advisor has adopted the Code to address insider trading (material non-public
information controls); gifts and entertainment; outside business activities and personal securities reporting. When
trading for personal accounts, Supervised Persons have a conflict of interest if trading in the same securities. The
fiduciary duty to act in the best interest of its Clients can be violated if personal trades are made with more
advantageous terms than Client trades, or by trading based on material non-public information. This risk is mitigated
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 11
by Tenzing Financial requiring reporting of personal securities trades by its Supervised Persons for review by the
Chief Compliance Officer (“CCO”) or delegate. The Advisor has also adopted written policies and procedures to
detect the misuse of material, non-public information.
D. Personal Trading at Same Time as Client
While Tenzing Financial allows Supervised Persons to purchase or sell the same securities that may be
recommended to and purchased on behalf of Clients, such trades are typically aggregated with Client orders or traded
afterwards. At no time will Tenzing Financial, or any Supervised Person of Tenzing Financial, transact in any
security to the detriment of any Client.
Item 12 – Brokerage Practices
A. Recommendation of Custodian[s]
Tenzing Financial does not have discretionary authority to select the broker-dealer/custodian for custody and
execution services. The Client will engage the broker-dealer/custodian (herein the "Custodian") to safeguard Client
assets and authorize Tenzing Financial to direct trades to the Custodian as agreed upon in the investment advisory
agreement. Further, Tenzing Financial does not have the discretionary authority to negotiate commissions on behalf
of Clients on a trade-by-trade basis.
Where Tenzing Financial does not exercise discretion over the selection of the Custodian, it may recommend the
Custodian to Clients for custody and execution services. Clients are not obligated to use the Custodian recommended
by the Advisor and will not incur any extra fee or cost associated with using a custodian not recommended by Tenzing
Financial. However, the Advisor may be limited in the services it can provide if the recommended Custodian is not
engaged. Tenzing Financial may recommend the Custodian based on criteria such as, but not limited to,
reasonableness of commissions charged to the Client, services made available to the Client, and its reputation and/or
the location of the Custodian’s offices.
Tenzing Financial will generally recommend that Clients establish their account[s] at LPL Financial LLC (“LPL
Financial”) or Charles Schwab & Co., Inc. (“Schwab”), FINRA-registered broker-dealers and members SIPC. LPL
Financial or Schwab will serve as the Client’s “qualified custodian”. Tenzing Financial maintains an institutional
relationship with LPL Financial and Schwab, whereby the Advisor receives economic benefits. Please see Item 14
below.
Following are additional details regarding the brokerage practices of the Advisor:
1. Soft Dollars - Soft dollars are revenue programs offered by broker-dealers/custodians whereby an advisor enters
into an agreement to place security trades with a broker-dealer/custodian in exchange for research and other
services. Tenzing Financial does not participate in soft dollar programs sponsored or offered by any broker-
dealer/custodian. However, the Advisor receives certain economic benefits from the Custodian. Please see
Item 14 below.
2. Brokerage Referrals - Tenzing Financial does not receive any compensation from any third party in connection
with the recommendation for establishing an account.
3. Directed Brokerage - All Clients are serviced on a “directed brokerage basis”, where Tenzing Financial will place
trades within the established account[s] at the Custodian designated by the Client. Further, all Client accounts are
traded within their respective account[s]. The Advisor will not engage in any principal transactions (i.e., trade of any
security from or to the Advisor’s own account) or cross transactions with other Client accounts (i.e., purchase of a
security into one Client account from another Client’s account[s]). Tenzing Financial will not be obligated to select
competitive bids on securities transactions and does not have an obligation to seek the lowest available transaction
costs. These costs are determined by the Custodian.
B. Aggregating and Allocating Trades
The primary objective in placing orders for the purchase and sale of securities for Client accounts is to obtain the
most favorable net results taking into account such factors as 1) price, 2) size of the order, 3) difficulty of execution,
4) confidentiality and 5) skill required of the Custodian. Tenzing Financial will execute its transactions through the
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 12
Custodian as authorized by the Client. Tenzing Financial may aggregate orders in a block trade or trades when
securities are purchased or sold through the Custodian for multiple (discretionary) accounts in the same trading day.
If a block trade cannot be executed in full at the same price or time, the securities actually purchased or sold by the
close of each business day must be allocated in a manner that is consistent with the initial pre-allocation or other
written statement. This must be done in a way that does not consistently advantage or disadvantage any particular
Clients’ accounts.
Item 13 – Review of Accounts
A. Frequency of Reviews
Securities in Client accounts are monitored on a regular and continuous basis by the Chief Compliance Officer of
Tenzing Financial. Formal reviews are generally conducted at least annually or more frequently depending on the
needs of the Client.
B. Causes for Reviews
In addition to the investment monitoring noted in Item 13.A., each Client account shall be reviewed at least annually.
Reviews may be conducted more frequently at the Client’s request. Accounts may be reviewed as a result of major
changes in economic conditions, known changes in the Client’s financial situation, and/or large deposits or
withdrawals in the Client’s account[s]. The Client is encouraged to notify Tenzing Financial if changes occur in the
Client’s personal financial situation that might adversely affect the Client’s investment plan. Additional reviews may
be triggered by material market, economic or political events.
C. Review Reports
The Client will receive brokerage statements no less than quarterly from the Custodian. These brokerage statements
are sent directly from the Custodian to the Client. The Client may also establish electronic access to the Custodian’s
website so that the Client may view these reports and their account activity. Client brokerage statements will include
all positions, transactions and fees relating to the Client’s account[s]. The Advisor may also provide Clients with
periodic reports regarding their holdings, allocations, and performance.
Item 14 – Client Referrals and Other Compensation
A. Compensation Received by Tenzing Financial
Tenzing Financial is a fee-based advisory firm, that is compensated solely by its Clients and not from any investment
product. Tenzing Financial does not receive commissions or other compensation from product sponsors, broker-dealers
or any un-related third party. Tenzing Financial may refer Clients to various unaffiliated, non-advisory professionals
(e.g. attorneys, accountants, estate planners) to provide certain financial services necessary to meet the goals of its
Clients. Likewise, Tenzing Financial may receive non-compensated referrals of new Clients from various third-parties.
Participation in Institutional Advisor Platform – LPL Financial
The Advisor has established an institutional relationship with LPL Financial to assist the Advisor in managing Client
account[s]. The Advisor receives access to software and related support as part of its relationship with LPL Financial.
The software and related systems support may benefit the Advisor, but not its Clients directly. In fulfilling its duties to
its Clients, the Advisor endeavors at all times to put the interests of its Clients first. Clients should be aware, however,
that the receipt of economic benefits from a Custodian creates a conflict of interest since these benefits may influence
the Advisor's recommendation of the Custodian over one that does not furnish similar software, systems support, or
services. Additionally, the Advisor may receive the following benefits from LPL Financial: receipt of duplicate Client
confirmations and bundled duplicate statements; access to a trading desk that exclusively services its institutional
participants; access to block trading which provides the ability to aggregate securities transactions and then allocate
the appropriate shares to Client accounts; and access to an electronic communication network for Client order entry
and account information.
Participation in Institutional Advisor Platform - Schwab
Tenzing Financial has established an institutional relationship with Schwab through its “Schwab Advisor Services”
unit, a division of Schwab dedicated to serving independent advisory firms like Tenzing Financial. As a registered
investment advisor participating on the Schwab Advisor Services platform, Tenzing Financial receives access to
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 13
software and related support without cost because the Advisor renders investment management services to Clients
that maintain assets at Schwab. Services provided by Schwab Advisor Services benefit the Advisor and many, but
not all services provided by Schwab will benefit Clients. In fulfilling its duties to its Clients, the Advisor endeavors at
all times to put the interests of its Clients first. Clients should be aware, however, that the receipt of economic benefits
from a custodian creates a potential conflict of interest since these benefits may influence the Advisor's
recommendation of this custodian over one that does not furnish similar software, systems support, or services.
Services that Benefit the Client – Schwab’s institutional brokerage services include access to a broad range of
investment products, execution of securities transactions, and custody of Client’s funds and securities. Through
Schwab, the Advisor may be able to access certain investments and asset classes that the Client would not be able
to obtain directly or through other sources. Further, the Advisor may be able to invest in certain mutual funds and
other investments without having to adhere to investment minimums that might be required if the Client were to
directly access the investments.
Services that May Indirectly Benefit the Client – Schwab provides participating advisors with access to technology,
research, discounts and other services. In addition, the Advisor receives duplicate statements for Client accounts,
the ability to deduct advisory fees, trading tools, and back-office support services as part of its relationship with
Schwab. These services are intended to assist the Advisor in effectively managing accounts for its Clients, but may
not directly benefit all Clients.
Services that May Only Benefit the Advisor – Schwab also offers other services and financial support to Tenzing
Financial that may not benefit the Client, including: educational conferences and events, financial start-up support,
consulting services and discounts for various service providers. Access to these services creates a financial incentive
for the Advisor to recommend Schwab, which results in a potential conflict of interest. Tenzing Financial believes,
however, that the selection of Schwab as Custodian is in the best interests of its Clients.
B. Compensation for Client Referrals
The Advisor does not compensate, either directly or indirectly, any persons who are not supervised persons, for Client
referrals.
Item 15 – Custody
Tenzing Financial does not accept or maintain custody of any Client accounts, except for the authorized deduction
of the Advisor’s fees. All Clients must place their assets with a “qualified custodian”. Clients are required to engage
the Custodian to retain their funds and securities and direct Tenzing Financial to utilize that Custodian for the Client’s
security transactions. Clients should review statements provided by the Custodian and compare to any reports
provided by Tenzing Financial to ensure accuracy, as the Custodian does not perform this review. For more
information about custodians and brokerage practices, see Item 12 – Brokerage Practices.
Item 16 – Investment Discretion
Tenzing Financial generally has discretion over the selection and amount of securities to be bought or sold in Client
accounts without obtaining prior consent or approval from the Client. However, these purchases or sales may be
subject to specified investment objectives, guidelines, or limitations previously set forth by the Client and agreed to
by Tenzing Financial. Discretionary authority will only be authorized upon full disclosure to the Client. The granting
of such authority will be evidenced by the Client's execution of a wealth management agreement containing all
applicable limitations to such authority. All discretionary trades made by Tenzing Financial will be in accordance with
each Client's investment objectives and goals.
Item 17 – Voting Client Securities
Tenzing Financial does not accept proxy-voting responsibility for any Client. Clients will receive proxy statements
directly from the Custodian. The Advisor will assist in answering questions relating to proxies, however, the Client
retains the sole responsibility for proxy decisions and voting.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 14
Item 18 – Financial Information
Neither Tenzing Financial, nor its management, have any adverse financial situations that would reasonably impair
the ability of Tenzing Financial to meet all obligations to its Clients. Neither Tenzing Financial, nor any of its
Advisory Persons, have been subject to a bankruptcy or financial compromise. Tenzing Financial is not required to
deliver a balance sheet along with this Disclosure Brochure as the Advisor does not collect advance fees of $1,200
or more for services to be performed six months or more in the future.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 15
Tenzing Financial, LLC
Form ADV Part 2A – Appendix 1
(“Wrap Fee Program Brochure”)
Effective: December 15, 2025
This Form ADV2A - Appendix 1 (“Wrap Fee Program Brochure”) provides information about the qualifications and
business practices for Tenzing Financial, LLC (“Tenzing Financial” or the “Advisor”) services when offering services
pursuant to a wrap program. This Wrap Fee Program Brochure shall always be accompanied by the Tenzing Financial
Disclosure Brochure, which provides complete details on the business practices of the Advisor. If you did not receive
the complete Tenzing Financial Disclosure Brochure or you have any questions about the contents of this Wrap Fee
Program Brochure or the Tenzing Financial Disclosure Brochure, please contact the Advisor at (757) 703-0030.
Tenzing Financial is a registered investment advisor with the U.S. Securities and Exchange Commission (“SEC”).
The information in this Wrap Fee Program Brochure has not been approved or verified by the SEC or by any state
securities authority. Registration of an investment advisor does not imply any specific level of skill or training. This
Wrap Fee Program Brochure provides information about Tenzing Financial to assist you in determining whether to
retain the Advisor.
Additional information about Tenzing Financial and its advisory persons are available on the SEC’s website at
www.adviserinfo.sec.gov by searching the Advisor’s firm name or CRD# 335259.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 16
Item 2 – Material Changes
Form ADV 2A - Appendix 1 provides information about a variety of topics relating to an Advisor’s business practices
and conflicts of interest. In particular, this Wrap Fee Program Brochure discusses the Wrap Fee Program offered by
the Advisor.
Material Changes
Tenzing Financial is a newly formed registered investment advisor. This is the initial filing of the Disclosure Brochure.
Future Changes
From time to time, the Advisor may amend this Wrap Fee Program Brochure to reflect changes in business practices,
changes in regulations or routine annual updates as required by the securities regulators. This complete Wrap Fee
Program Brochure (along with the complete Tenzing Financial Disclosure Brochure) or a Summary of Material
Changes shall be provided to you annually and if a material change occurs in the business practices of Tenzing
Financial.
At any time, you may view this Wrap Fee Program Brochure and the current Disclosure Brochure on-line at the SEC’s
Investment Adviser Public Disclosure website at www.adviserinfo.sec.gov by searching for the Advisor’s firm name
or CRD# 335259. You may also request a copy of this Disclosure Brochure at any time, by contacting the Advisor at
(757) 703-0030.
Item 3 – Table of Contents
Item 2 – Material Changes ................................................................................................................................... 17
Item 3 – Table of Contents ................................................................................................................................... 17
Item 4 – Services Fees and Compensation ........................................................................................................ 18
Item 5 – Account Requirements and Types of Clients ..................................................................................... 19
Item 6 – Portfolio Manager Selection and Evaluation ....................................................................................... 19
Item 7 – Client Information Provided to Portfolio Managers ............................................................................ 21
Item 8 – Client Contact with Portfolio Managers ............................................................................................... 21
Item 9 – Additional Information ........................................................................................................................... 21
Privacy Policy ....................................................................................................................................................... 24
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 17
Item 4 – Services Fees and Compensation
A. Services
Tenzing Financial provides customized investment advisory services for its Clients. This Wrap Fee Program Brochure
is provided as a supplement to the Tenzing Financial Disclosure Brochure (Form ADV 2A). This Wrap Fee Program
Brochure is provided along with the complete Disclosure Brochure to provide full details of the business practices
and fees when selecting Tenzing Financial as your investment advisor.
As part of the wealth management fees noted in Item 5 of the Disclosure Brochure, Tenzing Financial includes
securities transaction costs and other securities transaction service fees (herein “Covered Costs”) as part of the
overall wealth management fee. Securities regulations often refer to this combined fee structure as a “Wrap Fee
Program”. The Advisor’s recommended Custodian does not charge securities transaction fees for exchange-traded
fund (“ETF”) and equity trades in Client accounts, but typically charges for certain mutual funds and other types of
investments. The Advisor sponsors the Tenzing Financial Wrap Fee Program.
The sole purpose of this Wrap Fee Program Brochure is to provide additional disclosure relating the combination of
Covered Costs into a single “bundled” investment advisory fee. This Wrap Fee Program Brochure references back
to the Tenzing Financial Disclosure Brochure in which this Wrap Fee Program Brochure serves as an Appendix.
Please see Item 4 – Advisory Services of the Disclosure Brochure for details on Tenzing Financial’s
investment philosophy and related services.
B. Program Costs
Advisory services provided by Tenzing Financial are offered in a wrap fee structure whereby Covered Costs are
included in the overall wealth management fee paid to Tenzing Financial. As the level of trading activity in a Client’s
account[s] may vary from year to year, the annual cost to the Client may be more or less than engaging for advisory
services where the Covered Costs are borne separately by the Client. The cost of the Wrap Fee Program varies
depending on services to be provided to each Client, however, the Client is not charged more if there is higher trading
activity or other Covered Costs. A Wrap Fee structure presents a conflict of interest as the Advisor is incentivized to
limit the number of trades placed in the Client’s account[s] or to utilize securities that do not have transaction fees.
As noted above, the Advisor’s recommended Custodian does not charge securities transaction fees for ETF and
equity trades in Client accounts, but typically charges for mutual funds and other types of investments. As such, the
Advisor is incentivized to utilize ETFs and other equity securities to limit the overall cost to the Advisor. The Advisor
will only place Client assets into a Wrap Fee Program when it is believed to be in the Client’s best interest. Please
see Item 5 – Fees and Compensation of the Disclosure Brochure for complete details on fees.
C. Fees
Wealth Management Services
Wealth management fees are paid quarterly in advance pursuant to the terms of the wealth management agreement.
Wealth management fees are based on the market value of assets under management at the end of the prior quarter.
Wealth management fees are based on the following blended tiered schedule:
Assets Under Management ($)
Up to $250,000
$250,001 to $500,000
$500,001 to $1,000,000
$1,000,001 to $2,000,000
$2,000,001 to $5,000,000
$5,000,001 to $10,000,000
$10,000,001 to $25,000,000
$25,000,001 and over
Annual Rate (%)
1.50%
1.25%
1.00%
0.75%
0.50%
0.35%
0.25%
0.15%
Certain legacy clients will be charged a linear tiered schedule ranging up to 1.25%. The wealth management fee in the
first quarter of service is prorated from the inception date of the account[s] to the end of the first quarter. Fees may be
negotiable at the sole discretion of the Advisor. The Client’s fees will take into consideration the aggregate assets under
management with the Advisor. All securities held in accounts managed by Tenzing Financial will be independently
valued by the Custodian. The Advisor will conduct periodic reviews of the Custodian’s valuation to ensure accurate
billing.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 18
The Advisor’s fee includes securities transaction costs, custody fees, and other related costs and expenses described
in Item 5.C below. However, the Advisor shall not receive any portion of these commissions, fees, and costs.
Wealth management fees are calculated by the Advisor and deducted from the Client’s account[s] at the Custodian.
The Advisor shall send an invoice to the Custodian indicating the amount of the fees to be deducted from the Client’s
account[s] at the beginning of the respective quarter. The amount due is calculated by applying the quarterly rate (annual
rate divided by 4) to the total assets under management with Tenzing Financial at the end of the prior quarter. Clients
will be provided with a statement, at least quarterly, from the Custodian reflecting deduction of the wealth management
fee. Clients are urged to also review and compare the statement provided by the Advisor to the brokerage statement
from the Custodian, as the Custodian does not perform a verification of fees. Clients provide written authorization
permitting advisory fees to be deducted by Tenzing Financial to be paid directly from their account[s] held by the
Custodian as part of the wealth management agreement and separate account forms provided by the Custodian.
As noted above, the Wrap Fee Program includes Covered Costs incurred in connection with the discretionary wealth
management services provided by Tenzing Financial, as part of its overall wealth management fee.
In addition, all fees paid to Tenzing Financial for wealth management services or part of the Wrap Fee Program are
separate and distinct from the expenses charged by mutual funds and exchange-traded funds to their shareholders,
if applicable. These fees and expenses are described in each fund’s prospectus. These fees and expenses will
generally be used to pay management fees for the funds, other fund expenses, account administration (e.g., custody,
brokerage and account reporting), and a possible distribution fee. Securities transaction fees for Client-directed trades
will be charged back to the Client. In connection with the discretionary wealth management services provided by
Tenzing Financial, the Client will incur other costs assessed by the Custodian or other third parties, other than the
Covered Costs noted above, such as margin interest, cashiering fees (ie. electronic funds and wire transfer fees),
custody fees for non-publicly traded securities, and administrative fees (ie. transfer taxes, odd-lot differentials,
certificate delivery fees, reorganization fees). The Advisor does not control nor share in these fees. The Client should
review both the fees charged by the fund[s] and the fees charged by Tenzing Financial to fully understand the total
fees to be paid. Please see Item 5.C. – Other Fees and Expenses in the Disclosure Brochure (included with this Wrap
Fee Program Brochure).
D. Compensation
Tenzing Financial is the sponsor and portfolio manager of this Wrap Fee Program. Tenzing Financial receives wealth
management fees paid by Clients for participating in the Wrap Fee Program and pays the Covered Costs associated
with the management of the Client’s account[s].
Item 5 – Account Requirements and Types of Clients
Tenzing Financial offers wealth management services to individuals, high net worth individuals, trusts, estates, and
businesses. Tenzing Financial generally does not impose a minimum relationship size. Please see Item 7 – Types of
Clients in the Disclosure Brochure for additional information.
Item 6 – Portfolio Manager Selection and Evaluation
Portfolio Manager Selection
Tenzing Financial serves as sponsor and as portfolio manager for the services under this Wrap Fee Program.
Related Persons
Tenzing Financial personnel serve as portfolio managers for this Wrap Fee Program. Tenzing Financial does not
serve as a portfolio manager for any third-party Wrap Fee Programs.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 19
Performance-Based Fees
Tenzing Financial does not charge performance-based fees for its wealth management services. The fees charged
by Tenzing Financial are as described in Item 5 above and are not based upon the capital appreciation of the funds
or securities held by any Client.
Tenzing Financial does not manage any proprietary investment funds or limited partnerships (for example, a mutual
fund or a hedge fund) and has no financial incentive to recommend any particular investment options to its Clients.
Supervised Persons
Tenzing Financial Advisory Persons serve as portfolio managers for all accounts, including the services described in
this Wrap Fee Program Brochure. Details of the advisory services provided are included in Item 4.A. of the Disclosure
Brochure.
Methods of Analysis
Please see Item 8 of the Disclosure Brochure (included with this Wrap Fee Program Brochure) for details on the
research and analysis methods employed by the Advisor.
Risk of Loss
Investing in securities involves certain investment risks. Securities may fluctuate in value or lose value. Clients should
be prepared to bear the potential risk of loss. Tenzing Financial will assist Clients in determining an appropriate
strategy based on their tolerance for risk and other factors noted above. However, there is no guarantee that a Client
will meet their investment goals.
While the methods of analysis help the Advisor in evaluating a potential investment, it does not guarantee that the
investment will increase in value. Assets meeting the investment criteria utilized in these methods of analysis may
lose value and may have negative investment performance. The Advisor monitors these economic indicators to
determine if adjustments to strategic allocations are appropriate. More details on the Advisor’s review process are
included below in Item 13 – Review of Accounts.
Each Client engagement will entail a review of the Client's investment goals, financial situation, time horizon,
tolerance for risk and other factors to develop an appropriate strategy for managing a Client's account. Client
participation in this process, including full and accurate disclosure of requested information, is essential for the
analysis of a Client's account[s]. The Advisor shall rely on the financial and other information provided by the Client
or their designees without the duty or obligation to validate the accuracy and completeness of the provided
information. It is the responsibility of the Client to inform the Advisor of any changes in financial condition, goals or
other factors that may affect this analysis.
The risks associated with a particular strategy are provided to each Client in advance of investing Client accounts.
The Advisor will work with each Client to determine their tolerance for risk as part of the portfolio construction process.
Following are some of the risks associated with the Advisor’s investment strategies:
Market Risks
The value of a Client’s holdings may fluctuate in response to events specific to companies or markets, as well as
economic, political, or social events in the U.S. and abroad. This risk is linked to the performance of the overall
financial markets.
ETF Risks
The performance of ETFs is subject to market risk, including the possible loss of principal. The price of the ETFs will
fluctuate with the price of the underlying securities that make up the funds. In addition, ETFs have a trading risk based
on the loss of cost efficiency if the ETFs are traded actively and a liquidity risk if the ETFs has a large bid-ask spread
and low trading volume. The price of an ETF fluctuates based upon the market movements and may dissociate from
the index being tracked by the ETF or the price of the underlying investments. An ETF purchased or sold at one point
in the day may have a different price than the same ETF purchased or sold a short time later.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 20
Bond Risks
Bonds are subject to specific risks, including the following: (1) interest rate risks, i.e. the risk that bond prices will fall
if interest rates rise, and vice versa, the risk depends on two things, the bond's time to maturity, and the coupon rate
of the bond. (2) reinvestment risk, i.e. the risk that any profit gained must be reinvested at a lower rate than was
previously being earned, (3) inflation risk, i.e. the risk that the cost of living and inflation increase at a rate that exceeds
the income investment thereby decreasing the investor’s rate of return, (4) credit default risk, i.e. the risk associated
with purchasing a debt instrument which includes the possibility of the company defaulting on its repayment
obligation, (5) rating downgrades, i.e. the risk associated with a rating agency’s downgrade of the company’s rating
which impacts the investor’s confidence in the company’s ability to repay its debt and (6) Liquidity Risks, i.e. the risk
that a bond may not be sold as quickly as there is no readily available market for the bond.
Mutual Fund Risks
The performance of mutual funds is subject to market risk, including the possible loss of principal. The price of the
mutual funds will fluctuate with the value of the underlying securities that make up the funds. The price of a mutual
fund is typically set daily therefore a mutual fund purchased at one point in the day will typically have the same price
as a mutual fund purchased later that same day.
Past performance is not a guarantee of future returns. Investing in securities and other investments involve
a risk of loss that each Client should understand and be willing to bear. Clients are reminded to discuss
these risks with the Advisor.
Proxy Voting
Tenzing Financial does not accept proxy-voting responsibility for any Client. Clients will receive proxy statements
directly from the Custodian. The Advisor will assist in answering questions relating to proxies, however, the Client
retains the sole responsibility for proxy decisions and voting.
Item 7 – Client Information Provided to Portfolio Managers
Tenzing Financial is the sponsor and sole portfolio manager for the Program. The Advisor does not share Client
information with other portfolio managers because it is the sole portfolio manager for this Wrap Fee Program. Please
also see the Tenzing Financial Privacy Policy (included after this Wrap Fee Program Brochure).
Item 8 – Client Contact with Portfolio Managers
Tenzing Financial is a full-service investment management advisory firm. Clients always have direct access to the
Portfolio Managers at Tenzing Financial.
Item 9 – Additional Information
A. Disciplinary Information and Other Financial Industry Activities and Affiliations
There are no legal, regulatory or disciplinary events involving Tenzing Financial or management persons.
Tenzing Financial values the trust Clients place in the Advisor. The Advisor encourages Clients to perform the
requisite due diligence on any advisor or service provider that the Client engages. The backgrounds of the Advisor
or Advisory Persons are available on the Investment Adviser Public Disclosure website at www.adviserinfo.sec.gov
by searching with the Advisor’s firm name or CRD# 335259.
Please see Item 9 of the Tenzing Financial Disclosure Brochure as well as Item 3 of each Advisory Person’s Brochure
Supplement (included with this Wrap Fee Program Brochure) for additional information on how to research the
background of the Advisor and its Advisory Persons.
Other Financial Activities and Affiliations
Please see Item 10 – Other Financial Activities and Affiliation and Item 14 – Client Referrals and Other Compensation
of the Form ADV Part 2A – Disclosure Brochure (included with this Wrap Fee Program Brochure).
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 21
B. Code of Ethics, Review of Accounts, Client Referrals, and Financial Information
Tenzing Financial has implemented a Code of Ethics that defines the Advisor’s fiduciary commitment to each Client.
This Code of Ethics applies to all persons subject to Tenzing Financial’s compliance program (our “Supervised
Persons”). Complete details on the Tenzing Financial Code of Ethics can be found under Item 11 – Code of Ethics,
Participation in Client Transactions and Personal Trading in the Disclosure Brochure (included with this Wrap Fee
Program Brochure).
Investments in
Review of Accounts
Client accounts are monitored on a regular and continuous basis by Advisory Persons of Tenzing Financial under
the supervision of the Chief Compliance Officer (“CCO”). Details of the review policies and practices are provided in
Item 13 of the Form ADV Part 2A – Disclosure Brochure.
Other Compensation
Participation in Institutional Advisor Platform – LPL Financial
The Advisor has established an institutional relationship with LPL Financial to assist the Advisor in managing Client
account[s]. The Advisor receives access to software and related support as part of its relationship with LPL Financial.
The software and related systems support may benefit the Advisor, but not its Clients directly. In fulfilling its duties to
its Clients, the Advisor endeavors at all times to put the interests of its Clients first. Clients should be aware, however,
that the receipt of economic benefits from a Custodian creates a conflict of interest since these benefits may influence
the Advisor's recommendation of the Custodian over one that does not furnish similar software, systems support, or
services. Additionally, the Advisor may receive the following benefits from LPL Financial: receipt of duplicate Client
confirmations and bundled duplicate statements; access to a trading desk that exclusively services its institutional
participants; access to block trading which provides the ability to aggregate securities transactions and then allocate
the appropriate shares to Client accounts; and access to an electronic communication network for Client order entry
and account information.
Participation in Institutional Advisor Platform - Schwab
Tenzing Financial has established an institutional relationship with Schwab through its “Schwab Advisor Services”
unit, a division of Schwab dedicated to serving independent advisory firms like Tenzing Financial. As a registered
investment advisor participating on the Schwab Advisor Services platform, Tenzing Financial receives access to
software and related support without cost because the Advisor renders investment management services to Clients
that maintain assets at Schwab. Services provided by Schwab Advisor Services benefit the Advisor and many, but
not all services provided by Schwab will benefit Clients. In fulfilling its duties to its Clients, the Advisor endeavors at
all times to put the interests of its Clients first. Clients should be aware, however, that the receipt of economic benefits
from a custodian creates a potential conflict of interest since these benefits may influence the Advisor's
recommendation of this custodian over one that does not furnish similar software, systems support, or services.
Services that Benefit the Client – Schwab’s institutional brokerage services include access to a broad range of
investment products, execution of securities transactions, and custody of Client’s funds and securities. Through
Schwab, the Advisor may be able to access certain investments and asset classes that the Client would not be able
to obtain directly or through other sources. Further, the Advisor may be able to invest in certain mutual funds and
other investments without having to adhere to investment minimums that might be required if the Client were to
directly access the investments.
Services that May Indirectly Benefit the Client – Schwab provides participating advisors with access to technology,
research, discounts and other services. In addition, the Advisor receives duplicate statements for Client accounts,
the ability to deduct advisory fees, trading tools, and back-office support services as part of its relationship with
Schwab. These services are intended to assist the Advisor in effectively managing accounts for its Clients, but may
not directly benefit all Clients.
Services that May Only Benefit the Advisor – Schwab also offers other services and financial support to Tenzing
Financial that may not benefit the Client, including: educational conferences and events, financial start-up support,
consulting services and discounts for various service providers. Access to these services creates a financial incentive
for the Advisor to recommend Schwab, which results in a potential conflict of interest. Tenzing Financial believes,
however, that the selection of Schwab as Custodian is in the best interests of its Clients.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 22
Client Referrals from Solicitors
The Advisor does not compensate, either directly or indirectly, any persons who are not supervised persons, for Client
referrals.
Financial Information
Neither Tenzing Financial, nor its management, have any adverse financial situations that would reasonably impair
the ability of Tenzing Financial to meet all obligations to its Clients. Neither Tenzing Financial, nor any of its Advisory
Persons, have been subject to a bankruptcy or financial compromise. Tenzing Financial is not required to deliver a
balance sheet along with this Disclosure Brochure as the Advisor does not collect advance fees of $1,200 or more
for services to be performed six months or more in the future.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 23
Form ADV Part 2B – Brochure Supplement
for
Harold H. Philipsen, CFP®, ChFC®, CLU®, RICP®
Partner and Chief Compliance Officer
Effective: December 15, 2025
This Form ADV 2B (“Brochure Supplement”) provides information about the background and qualifications of Harold
H. Philipsen, CFP®, ChFC®, CLU®, RICP®, (CRD# 5123941) in addition to the information contained in the Tenzing
Financial, LLC (“Tenzing Financial” or the “Advisor”, CRD# 335259) Disclosure Brochure. If you have not received a
copy of the Disclosure Brochure or if you have any questions about the contents of the Tenzing Financial Disclosure
Brochure or this Brochure Supplement, please contact us at (757) 703-0030.
Additional information about Mr. Philipsen is available on the SEC’s Investment Adviser Public Disclosure website at
www.adviserinfo.sec.gov by searching with his full name or his Individual CRD# 5123941.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 24
Item 2 – Educational Background and Business Experience
Harold H. Philipsen, CFP®, ChFC®, CLU®, RICP®, born in 1973, is dedicated to advising Clients of Tenzing Financial
as a Partner and Chief Compliance Officer. Mr. Philipsen earned an MSFS - Master of Science in Financial Services
from American College of Financial Services in 2018. Mr. Philipsen also earned a Bachelors from Amsterdam
University of Applied Sciences in 1996. Additional information regarding Mr. Philipsen’s employment history is
included below.
Employment History:
Partner and Chief Compliance Officer, Tenzing Financial, LLC
Wealth Management Advisor, Bleakley Financial Group, LLC
Registered Representative, LPL Financial LLC
Wealth Management Advisor, Private Advisor Group, LLC
Wealth Management Advisor, Northwestern Mutual Investment Services, LLC
05/2025 to Present
06/2022 to 06/2025
12/2020 to 01/2024
12/2020 to 07/2022
04/2006 to 12/2020
CERTIFIED FINANCIAL PLANNER® Professional
I am certified for financial planning services in the United States by Certified Financial Planner Board of Standards,
Inc. (“CFP Board”). Therefore, I may refer to myself as a CERTIFIED FINANCIAL PLANNER® professional or a CFP®
professional, and I may use these and the other certification marks (the “CFP Board Certification Marks”) that Certified
Financial Planner Board of Standards Center for Financial Planning, Inc. has licensed to CFP Board in the United
States. The CFP® certification is voluntary. No federal or state law or regulation requires financial planners to hold
the CFP® certification. You may find more information about the CFP® certification at www.cfp.net.
CFP® professionals have met CFP Board’s high standards for education, examination, experience, and ethics. To
become a CFP® professional, an individual must fulfill the following requirements:
• Education – Earn a bachelor’s degree or higher from an accredited college or university and complete CFP
Board-approved coursework at a college or university through a CFP Board Registered Program. The
coursework covers the financial planning subject areas CFP Board has determined are necessary for the
competent and professional delivery of financial planning services, as well as a comprehensive financial plan
development capstone course. A candidate may satisfy some of the coursework requirement through other
qualifying credentials. CFP Board implemented the bachelor’s degree or higher requirement in 2007 and the
financial planning development capstone course requirement in March 2012. Therefore, a CFP® professional
who first became certified before those dates may not have earned a bachelor’s or higher degree or
completed a financial planning development capstone course.
• Examination – Pass the comprehensive CFP® Certification Examination. The examination is designed to
assess an individual’s ability to integrate and apply a broad base of financial planning knowledge in the
context of real-life financial planning situations.
• Experience – Complete 6,000 hours of professional experience related to the personal financial planning
process, or 4,000 hours of apprenticeship experience that meets additional requirements.
• Ethics – Satisfy the Fitness Standards for Candidates for CFP® Certification and Former CFP® Professionals
Seeking Reinstatement and agree to be bound by CFP Board’s Code of Ethics and Standards of Conduct
(“Code and Standards”), which sets forth the ethical and practice standards for CFP® professionals.
Individuals who become certified must complete the following ongoing education and ethics requirements to remain
certified and maintain the right to continue to use the CFP Board Certification Marks:
• Ethics – Commit to complying with CFP Board’s Code and Standards. This includes a commitment to CFP
Board, as part of the certification, to act as a fiduciary, and therefore, act in the best interests of the client, at
all times when providing financial advice and financial planning. CFP Board may sanction a CFP®
professional who does not abide by this commitment, but CFP Board does not guarantee a CFP®
professional's services. A client who seeks a similar commitment should obtain a written engagement that
includes a fiduciary obligation to the client.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 25
Continuing Education – Complete 30 hours of continuing education every two years to maintain competence,
demonstrate specified levels of knowledge, skills, and abilities, and keep up with developments in financial planning.
Two of the hours must address the Code and Standards.
Chartered Financial Consultant™ (“ChFC®”)
The Chartered Financial Consultant™ (ChFC®) program prepares you to meet the advanced financial planning needs
of individuals, professionals, and small business owners. You'll gain a sustainable advantage in this competitive field
with in-depth coverage of the key financial planning disciplines, including insurance, income taxation, retirement
planning, investments, and estate planning. The ChFC® requires three years of full-time, relevant business
experience, nine two-hour course-specific proctored exams, and 30 hours of continuing education every two years.
Holders of the ChFC® designation must adhere to The American College’s Code of Ethics.
Program Objectives:
• Function as an ethical, competent and articulate practitioner in the field of financial planning
• Utilize the intellectual tools and framework needed to maintain relevant and current financial planning
knowledge and strategies.
• Apply financial planning theory and techniques through the development of case studies and solutions.
Apply in-depth knowledge in a holistic manner from a variety of disciplines, namely, estate planning, retirement
planning, or non-qualified deferred compensation.
The Chartered Life Underwriter™ (“CLU®”)
The Chartered Life Underwriter™ (CLU®) is a designation of insurance expertise, helping gain a significant advantage
in a competitive market. This course of study helps by providing in-depth knowledge of the insurance needs of
individuals, business owners, and professional clients.
Program Learning Objectives:
• Provide guidance to clients on types and amounts of life insurance needed
• Make recommendations on aspects of risk management, including personal and business uses of a variety
of insurance solutions
• Provide guidance to clients on legal aspects of life insurance contracts and beneficiaries
• Assist clients in making decisions about estate planning, including the proper holding of assets and title to
assets, as well as the implications of various wills and trust arrangements on financial, retirement and
succession planning issues
• Provide a holistic and comprehensive approach to addressing the insurance planning needs of their clients
Retirement Income Certified Professional™ (“RICP®”)
The RICP® designation teaches advisers techniques and best practices used to create sustainable streams of
retirement income. The education covers retirement income planning, maximizing Social Security and other income
sources, minimizing risks to the plan, and managing portfolios during the asset distribution phase. The designation
includes three required, college-level courses that represent a total average study time of more than 150 hours.
RICP® designees must meet experience, continuing education and, ethics requirements. The credential is awarded
by The American College, a non-profit educator with an 85-year heritage and the highest form of academic
accreditation.
Item 3 – Disciplinary Information
There are no legal, civil or disciplinary events to disclose regarding Mr. Philipsen. Mr. Philipsen has never
been involved in any regulatory, civil or criminal action. There have been no client complaints, lawsuits, arbitration
claims or administrative proceedings against Mr. Philipsen.
Securities laws require an advisor to disclose any instances where the advisor or its advisory persons have been
found liable in a legal, regulatory, civil or arbitration matter that alleges violation of securities and other statutes; fraud;
false statements or omissions; theft, embezzlement or wrongful taking of property; bribery, forgery, counterfeiting, or
extortion; and/or dishonest, unfair or unethical practices. As previously noted, there are no legal, civil or
disciplinary events to disclose regarding Mr. Philipsen.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 26
However, we do encourage you to independently view the background of Mr. Philipsen on the Investment Adviser
Public Disclosure website at www.adviserinfo.sec.gov by searching with his full name or his Individual CRD#
5123941.
Item 4 – Other Business Activities
Insurance Agency Affiliations
Mr. Philipsen is also a licensed insurance professional. Implementations of insurance recommendations are separate
and apart from Mr. Philipsen’s role with Tenzing Financial. As an insurance professional, Mr. Philipsen will receive
customary commissions and other related revenues from the various insurance companies whose products are sold.
Mr. Philipsen is not required to offer the products of any particular insurance company. Commissions generated by
insurance sales do not offset regular advisory fees. This practice presents a conflict of interest in recommending
certain products of the insurance companies. Clients are under no obligation to implement any recommendations
made by Mr. Philipsen or the Advisor. Mr. Philipsen spends approximately 5% of his time per month in this capacity.
Item 5 – Additional Compensation
Mr. Philipsen has an additional business activity where compensation is received that is detailed in Item 4 above.
Item 6 – Supervision
Mr. Philipsen serves as a Partner and Chief Compliance Officer of Tenzing Financial. Mr. Philipsen can be reached
at (757) 703-0030.
Tenzing Financial has implemented a Code of Ethics, an internal compliance document that guides each Supervised
Person in meeting their fiduciary obligations to Clients of Tenzing Financial. Further, Tenzing Financial is subject to
regulatory oversight by various agencies. These agencies require registration by Tenzing Financial and its Supervised
Persons. As a registered entity, Tenzing Financial is subject to examinations by regulators, which may be announced
or unannounced. Tenzing Financial is required to periodically update the information provided to these agencies and
to provide various reports regarding the business activities and assets of the Advisor.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 27
Form ADV Part 2B – Brochure Supplement
for
Tracy L. Shackelford
Partner
Effective: December 15, 2025
This Form ADV 2B (“Brochure Supplement”) provides information about the background and qualifications of Tracy
L. Shackelford (CRD# 5561043) in addition to the information contained in the Tenzing Financial, LLC (“Tenzing
Financial” or the “Advisor”, CRD# 335259) Disclosure Brochure. If you have not received a copy of the Disclosure
Brochure or if you have any questions about the contents of the Tenzing Financial Disclosure Brochure or this
Brochure Supplement, please contact us at (757) 703-0030.
Additional information about Ms. Shackelford is available on the SEC’s Investment Adviser Public Disclosure website
at www.adviserinfo.sec.gov by searching with her full name or her Individual CRD# 5561043.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 28
Item 2 – Educational Background and Business Experience
Tracy L. Shackelford, born in 1966, is dedicated to advising Clients of Tenzing Financial as a Partner. Ms. Shackelford
earned a Bachelors of Arts from University of Virginia in 1989. Additional information regarding Ms. Shackelford’s
employment history is included below.
Employment History:
Partner, Tenzing Financial, LLC
Investment Advisor Representative, Bleakley Financial Group, LLC
Registered Representative, LPL Financial LLC
Investment Advisor Representative, Private Advisor Group, LLC
Financial Advisor, Northwestern Mutual Investment Company
05/2025 to Present
06/2022 to 06/2025
12/2020 to 06/2024
12/2020 to 07/2022
01/2011 to 12/2020
Item 3 – Disciplinary Information
There are no legal, civil or disciplinary events to disclose regarding Ms. Shackelford. Ms. Shackelford has
never been involved in any regulatory, civil or criminal action. There have been no client complaints, lawsuits,
arbitration claims or administrative proceedings against Ms. Shackelford.
Securities laws require an advisor to disclose any instances where the advisor or its advisory persons have been
found liable in a legal, regulatory, civil or arbitration matter that alleges violation of securities and other statutes; fraud;
false statements or omissions; theft, embezzlement or wrongful taking of property; bribery, forgery, counterfeiting, or
extortion; and/or dishonest, unfair or unethical practices. As previously noted, there are no legal, civil or
disciplinary events to disclose regarding Ms. Shackelford.
However, we do encourage you to independently view the background of Ms. Shackelford on the Investment Adviser
Public Disclosure website at www.adviserinfo.sec.gov by searching with her full name or her Individual CRD#
5561043.
Item 4 – Other Business Activities
Ms. Shackelford is dedicated to the investment advisory activities of Tenzing Financial’s Clients. Ms. Shackelford
does not have any other business activities.
Item 5 – Additional Compensation
Ms. Shackelford is dedicated to the investment advisory activities of Tenzing Financial’s Clients. Ms. Shackelford
does not receive any additional forms of compensation.
Item 6 – Supervision
Ms. Shackelford serves as a Partner of Tenzing Financial and is supervised by Harold Philipsen, the Chief
Compliance Officer. Mr. Philipsen can be reached at (757) 703-0030.
Tenzing Financial has implemented a Code of Ethics, an internal compliance document that guides each Supervised
Person in meeting their fiduciary obligations to Clients of Tenzing Financial. Further, Tenzing Financial is subject to
regulatory oversight by various agencies. These agencies require registration by Tenzing Financial and its Supervised
Persons. As a registered entity, Tenzing Financial is subject to examinations by regulators, which may be announced
or unannounced. Tenzing Financial is required to periodically update the information provided to these agencies and
to provide various reports regarding the business activities and assets of the Advisor.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 29
Form ADV Part 2B – Brochure Supplement
for
Robert U. Kohn, CFP®, RICP®
Paraplanner
Effective: December 15, 2025
This Form ADV 2B (“Brochure Supplement”) provides information about the background and qualifications of Robert
U. Kohn, CFP®, RICP®, (CRD# 6316830) in addition to the information contained in the Tenzing Financial, LLC
(“Tenzing Financial” or the “Advisor”, CRD# 335259) Disclosure Brochure. If you have not received a copy of the
Disclosure Brochure or if you have any questions about the contents of the Tenzing Financial Disclosure Brochure
or this Brochure Supplement, please contact us at (757) 703-0030.
Additional information about Mr. Kohn is available on the SEC’s Investment Adviser Public Disclosure website at
www.adviserinfo.sec.gov by searching with his full name or his Individual CRD# 6316830.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 30
Item 2 – Educational Background and Business Experience
Robert U. Kohn, CFP®, RICP®, born in 1990, is dedicated to advising Clients of Tenzing Financial as a Paraplanner.
Mr. Kohn earned a BA from Old Dominion University in 2014. Additional information regarding Mr. Kohn’s employment
history is included below.
Employment History:
Paraplanner, Tenzing Financial, LLC
Paraplanner/Analyst, Bleakley Financial Group, LLC
Registered Representative, LPL Financial LLC
Analyst/Paraplanner, Private Advisor Group, LLC
Analyst/Paraplanner, Northwestern Mutual Investment Services, LLC
05/2025 to Present
06/2022 to 06/2025
12/2020 to 03/2025
12/2020 to 07/2022
09/2014 to 12/2020
CERTIFIED FINANCIAL PLANNER® Professional
I am certified for financial planning services in the United States by Certified Financial Planner Board of Standards,
Inc. (“CFP Board”). Therefore, I may refer to myself as a CERTIFIED FINANCIAL PLANNER® professional or a CFP®
professional, and I may use these and the other certification marks (the “CFP Board Certification Marks”) that Certified
Financial Planner Board of Standards Center for Financial Planning, Inc. has licensed to CFP Board in the United
States. The CFP® certification is voluntary. No federal or state law or regulation requires financial planners to hold
the CFP® certification. You may find more information about the CFP® certification at www.cfp.net.
CFP® professionals have met CFP Board’s high standards for education, examination, experience, and ethics. To
become a CFP® professional, an individual must fulfill the following requirements:
• Education – Earn a bachelor’s degree or higher from an accredited college or university and complete CFP
Board-approved coursework at a college or university through a CFP Board Registered Program. The
coursework covers the financial planning subject areas CFP Board has determined are necessary for the
competent and professional delivery of financial planning services, as well as a comprehensive financial plan
development capstone course. A candidate may satisfy some of the coursework requirement through other
qualifying credentials. CFP Board implemented the bachelor’s degree or higher requirement in 2007 and the
financial planning development capstone course requirement in March 2012. Therefore, a CFP® professional
who first became certified before those dates may not have earned a bachelor’s or higher degree or
completed a financial planning development capstone course.
• Examination – Pass the comprehensive CFP® Certification Examination. The examination is designed to
assess an individual’s ability to integrate and apply a broad base of financial planning knowledge in the
context of real-life financial planning situations.
• Experience – Complete 6,000 hours of professional experience related to the personal financial planning
process, or 4,000 hours of apprenticeship experience that meets additional requirements.
• Ethics – Satisfy the Fitness Standards for Candidates for CFP® Certification and Former CFP® Professionals
Seeking Reinstatement and agree to be bound by CFP Board’s Code of Ethics and Standards of Conduct
(“Code and Standards”), which sets forth the ethical and practice standards for CFP® professionals.
Individuals who become certified must complete the following ongoing education and ethics requirements to remain
certified and maintain the right to continue to use the CFP Board Certification Marks:
• Ethics – Commit to complying with CFP Board’s Code and Standards. This includes a commitment to CFP
Board, as part of the certification, to act as a fiduciary, and therefore, act in the best interests of the client, at
all times when providing financial advice and financial planning. CFP Board may sanction a CFP®
professional who does not abide by this commitment, but CFP Board does not guarantee a CFP®
professional's services. A client who seeks a similar commitment should obtain a written engagement that
includes a fiduciary obligation to the client.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 31
Continuing Education – Complete 30 hours of continuing education every two years to maintain competence,
demonstrate specified levels of knowledge, skills, and abilities, and keep up with developments in financial planning.
Two of the hours must address the Code and Standards.
Retirement Income Certified Professional™ (“RICP®”)
The RICP® designation teaches advisers techniques and best practices used to create sustainable streams of
retirement income. The education covers retirement income planning, maximizing Social Security and other income
sources, minimizing risks to the plan, and managing portfolios during the asset distribution phase. The designation
includes three required, college-level courses that represent a total average study time of more than 150 hours.
RICP® designees must meet experience, continuing education and, ethics requirements. The credential is awarded
by The American College, a non-profit educator with an 85-year heritage and the highest form of academic
accreditation.
Item 3 – Disciplinary Information
There are no legal, civil or disciplinary events to disclose regarding Mr. Kohn. Mr. Kohn has never been involved
in any regulatory, civil or criminal action. There have been no client complaints, lawsuits, arbitration claims or
administrative proceedings against Mr. Kohn.
Securities laws require an advisor to disclose any instances where the advisor or its advisory persons have been
found liable in a legal, regulatory, civil or arbitration matter that alleges violation of securities and other statutes; fraud;
false statements or omissions; theft, embezzlement or wrongful taking of property; bribery, forgery, counterfeiting, or
extortion; and/or dishonest, unfair or unethical practices. As previously noted, there are no legal, civil or
disciplinary events to disclose regarding Mr. Kohn.
However, we do encourage you to independently view the background of Mr. Kohn on the Investment Adviser Public
Disclosure website at www.adviserinfo.sec.gov by searching with his full name or his Individual CRD# 6316830.
Item 4 – Other Business Activities
Mr. Kohn is dedicated to the investment advisory activities of Tenzing Financial’s Clients. Mr. Kohn does not have
any other business activities.
Item 5 – Additional Compensation
Mr. Kohn is dedicated to the investment advisory activities of Tenzing Financial’s Clients. Mr. Kohn does not receive
any additional forms of compensation.
Item 6 – Supervision
Mr. Kohn serves as a Paraplanner of Tenzing Financial and is supervised by Harold Philipsen, the Chief Compliance
Officer. Mr. Philipsen can be reached at (757) 703-0030.
Tenzing Financial has implemented a Code of Ethics, an internal compliance document that guides each Supervised
Person in meeting their fiduciary obligations to Clients of Tenzing Financial. Further, Tenzing Financial is subject to
regulatory oversight by various agencies. These agencies require registration by Tenzing Financial and its Supervised
Persons. As a registered entity, Tenzing Financial is subject to examinations by regulators, which may be announced
or unannounced. Tenzing Financial is required to periodically update the information provided to these agencies and
to provide various reports regarding the business activities and assets of the Advisor.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 32
Privacy Policy
Effective: December 15, 2025
Our Commitment to You
Tenzing Financial, LLC (“Tenzing Financial” or the “Advisor”) is committed to safeguarding the use of personal
information of our Clients (also referred to as “you” and “your”) that we obtain as your Investment Advisor, as
described here in our Privacy Policy (“Policy”).
Our relationship with you is our most important asset. We understand that you have entrusted us with your private
information, and we do everything that we can to maintain that trust. Tenzing Financial (also referred to as "we", "our"
and "us”) protects the security and confidentiality of the personal information we have and implements controls to
ensure that such information is used for proper business purposes in connection with the management or servicing
of our relationship with you.
Tenzing Financial does not sell your non-public personal information to anyone. Nor do we provide such information
to others except for discrete and reasonable business purposes in connection with the servicing and management of
our relationship with you, as discussed below.
Details of our approach to privacy and how your personal non-public information is collected and used are set forth
in this Policy.
Why you need to know?
Registered Investment Advisors (“RIAs”) must share some of your personal information in the course of servicing
your account. Federal and State laws give you the right to limit some of this sharing and require RIAs to disclose how
we collect, share, and protect your personal information.
What information do we collect from you?
Driver’s license number
Date of birth
Social security or taxpayer identification number
Assets and liabilities
Name, address and phone number[s]
Income and expenses
E-mail address[es]
Investment activity
Account information (including other institutions)
Investment experience and goals
What Information do we collect from other sources?
Custody, brokerage and advisory agreements
Other advisory agreements and legal documents
Transactional information with us or others
Account applications and forms
Investment questionnaires and suitability
documents
Other information needed to service account
How do we protect your information?
To safeguard your personal information from unauthorized access and use we maintain physical, procedural and
electronic security measures. These include such safeguards as secure passwords, encrypted file storage and a
secure office environment. Our technology vendors provide security and access control over personal information
and have policies over the transmission of data. Our associates are trained on their responsibilities to protect Client’s
personal information.
We require third parties that assist in providing our services to you to protect the personal information they receive
from us.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 33
How do we share your information?
An RIA shares Client personal information to effectively implement its services. In the section below, we list some
reasons we may share your personal information.
Basis For Sharing
Do we share?
Can you limit?
Yes
No
to: processing
No
Not Shared
Yes
Yes
Servicing our Clients
We may share non-public personal information with non-affiliated third
parties (such as administrators, brokers, custodians, regulators, credit
agencies, other financial institutions) as necessary for us to provide agreed
upon services to you, consistent with applicable law, including but not
transactions; general account maintenance;
limited
responding to regulators or legal investigations; and credit reporting.
Marketing Purposes
Tenzing Financial does not disclose, and does not intend to disclose,
personal information with non-affiliated third parties to offer you services.
Certain laws may give us the right to share your personal information with
financial institutions where you are a customer and where Tenzing
Financial or the client has a formal agreement with the financial institution.
We will only share information for purposes of servicing your
accounts, not for marketing purposes.
Authorized Users
Your non-public personal information may be disclosed to you and persons
that we believe to be your authorized agent[s] or representative[s].
No
Not Shared
Information About Former Clients
Tenzing Financial does not disclose and does not intend to disclose, non-
public personal information to non-affiliated third parties with respect to
persons who are no longer our Clients.
SMS Messaging
The Advisor’s SMS messaging provides the Client with timely and relevant communications directly from the Advisor.
Clients can expect to receive periodic messages that may include notifications about upcoming meetings, responses
to inquiries, and important account-related information. These messages are sent via an SMS application, where all
sensitive data is delivered securely, to maintain the confidentiality and integrity of the Client’s data. Please note that
the frequency and content of these messages will be related to the services to the Client. SMS opt-in or phone
numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.
The Advisor will never share, sell, or trade your personal information, including phone numbers and SMS consent,
with any third parties under any circumstances.
Changes to our Privacy Policy
We will send you a copy of this Policy annually for as long as you maintain an ongoing relationship with us.
Periodically we may revise this Policy and will provide you with a revised Policy if the changes materially alter the
previous Privacy Policy. We will not, however, revise our Privacy Policy to permit the sharing of non-public personal
information other than as described in this notice unless we first notify you and provide you with an opportunity to
prevent the information sharing.
Any Questions?
You may ask questions or voice any concerns, as well as obtain a copy of our current Privacy Policy by contacting
us at (757) 703-0030.
Tenzing Financial, LLC
1215 Mount Vernon Ave, Suite C, Williamsburg, VA 23185
Phone: (757) 703-0030 | www.tenzingfinancial.us
Page 34