Overview

Assets Under Management: $1.5 billion
Headquarters: BOSTON, MA
High-Net-Worth Clients: 292
Average Client Assets: $5 million

Services Offered

Services: Financial Planning, Portfolio Management for Individuals, Investment Advisor Selection

Fee Structure

Primary Fee Schedule (FORM ADV PART 2)

MinMaxMarginal Fee Rate
$0 $5,000,000 1.00%
$5,000,001 and above Negotiable
Illustrative Fee Rates
Total AssetsAnnual FeesAverage Fee Rate
$1 million $10,000 1.00%
$5 million $50,000 1.00%
$10 million Negotiable Negotiable
$50 million Negotiable Negotiable
$100 million Negotiable Negotiable

Clients

Number of High-Net-Worth Clients: 292
Percentage of Firm Assets Belonging to High-Net-Worth Clients: 96.01
Average High-Net-Worth Client Assets: $5 million
Total Client Accounts: 1,535
Discretionary Accounts: 1,535

Regulatory Filings

CRD Number: 105062
Last Filing Date: 2025-03-04 00:00:00
Website: https://tfcfinancial.com

Form ADV Documents

Additional Brochure: FORM ADV PART 2 (2025-08-05)

View Document Text
TFC Financial Management, Inc. 260 Franklin Street – Suite 1888 Boston, MA 02110 Telephone: 617-210-6700 E-mail: tfc@tfcfinancial.com Web Address: www.tfcfinancial.com August 1, 2025 Form ADV Part 2A Brochure This brochure provides information about the qualifications and business practices of TFC Financial Management, Inc. If you have any questions about the contents of this brochure, please contact Constance H. Wyllie, the firm’s Chief Compliance Officer, by phone at 617-210-6725 or by email at cwyllie@tfcfinancial.com. The information in this brochure has not been approved or verified by the United States Securities and Exchange Commission (“SEC”) or by any state securities authority. Additional information about TFC Financial Management, Inc. also is available on the SEC’s website at www.adviserinfo.sec.gov. You can search this site by a unique identifying number, known as a CRD number. Our firm CRD number is 105062. Item 1 Cover Page Item 2. Material Changes Since the filing of our last Annual Amendment, we have no material changes to report. 2 Item 3. Table of Contents Page Item 1 Cover Page ..................................................................................................................................... 1 Item 2 Material Changes ........................................................................................................................... 2 Item 3 Table of Contents ........................................................................................................................... 3 Item 4 Advisory Business ......................................................................................................................... 4 Item 5 Fees and Compensation ................................................................................................................. 7 Item 6 Performance-Based Fees and Side-By-Side Management ............................................................ 9 Item 7 Types of Clients ............................................................................................................................. 9 Item 8 Methods of Analysis, Investment Strategies and Risk of Loss .................................................... 10 Item 9 Disciplinary Information ............................................................................................................. 14 Item 10 Other Financial Industry Activities and Affiliations ................................................................... 15 Item 11 Code of Ethics, Participation or Interest in Client Transactions and Personal Trading ............... 15 Item 12 Brokerage Practices ..................................................................................................................... 16 Item 13 Review of Accounts ..................................................................................................................... 18 Item 14 Client Referrals and Other Compensation ................................................................................... 19 Item 15 Custody ........................................................................................................................................ 19 Item 16 Investment Discretion .................................................................................................................. 20 Item 17 Voting Client Securities ............................................................................................................... 20 Item 18 Financial Information .................................................................................................................. 21 3 Item 4. Advisory Business TFC Financial Management, Inc. (“we,” “us” or “the firm”) is an SEC-registered investment adviser with its principal place of business at 260 Franklin Street, Boston, Massachusetts. We began conducting business in 1981. We provide investment management and financial planning services, as described in more detail below. The fact that we are registered with the SEC does not imply that we have a certain level of skill or training. The principal owner of the firm, which is a Massachusetts corporation is: • Renée Kwok, President and CEO (over 50% owner) Ms. Kwok is a full-time employee of the firm and is actively engaged in the business, operations and management of the firm. We offer the following services to our clients: Investment Management Services We provide investment management services on a discretionary basis. This is our principal business activity. For client accounts that we manage on a discretionary basis, guided by a mutually agreed to Investment Policy Statement (IPS), we direct the investment and reinvestment of the assets in the client’s account(s), the proceeds thereof, and any additions thereto, in our discretion and without prior notice to, or approval of the client within the agreed upon Investment Policy Statement guidelines signed by the Client and TFC. We also manage a limited number of special situation client accounts on a non-discretionary basis. For these clients, we monitor the investment accounts they have designated to us and make investment recommendations to the client, but the recommendations are only implemented with the client’s specific approval. Our investment management clients are invested primarily in no-load, open-end mutual funds and/or ETFs, but may also be invested in individual equity and fixed income securities. The mutual funds and/or ETFs we invest in, or recommend to clients, are global in scope and diversified among various asset classes and investment styles. As of December 31, 2024, we managed client assets of approximately $1.537 billion on a discretionary basis. For all clients, we provide continuous supervision of the client’s account based on the individual goals and objectives of each client. Through discussions with each client in which investment goals and objectives, risk tolerance, time horizons, and liquidity requirements are established, we develop with the client a written Investment Policy Statement that becomes part of the client’s contract with the firm. We then create and manage the client’s portfolio (or make investment recommendations to the client), in accordance with, and with a view to achieving the client’s goals and objectives as set forth in the client’s Investment Policy Statement. We believe that a globally diversified portfolio of no-load mutual funds and ETFs provides our clients with a broader foundation and, therefore, moderation of potential risk and volatility than investment in individual securities. However, it is possible that a portfolio of individual securities could outperform a portfolio invested in mutual funds and/or ETFs. Employing what has become defined as an “open architecture” approach, our clients are primarily 4 invested in no-load, open-end mutual funds and/or ETFs. Those funds may invest in, and we may provide advice to clients from time to time regarding the following types of investments: • Exchange-traded funds (ETFs) • Closed-end mutual funds • Exchange-listed and over-the counter equity and fixed income securities • Securities of foreign issuers, both corporate and sovereign • Warrants and other rights • Commercial paper • Certificates of deposit • Municipal securities • Variable life insurance products • Variable and fixed annuities • Federal and state governmental securities • Real estate, through publicly traded REITS • Natural resources • Interests in partnerships and other alternative investment vehicles Because some of these investments involve additional levels and types of risk, we will only buy them or recommend them if it is consistent with the client's Investment Policy Statement. Use of Third-Party Managers and/or Consultants We have a consulting agreement with an SEC-registered investment advisor to provide advice to us with respect to individual equity securities held in our clients’ accounts. While we take such advice into consideration in managing our clients’ accounts, we make all final investment decisions and recommendations. Any fees paid under this consulting agreement are fully born by TFC. We may also, when appropriate, recommend direct investment with independent third-party managers, typically when those managers demonstrate knowledge and expertise in a particular investment strategy such as management of fixed-income or alternative investments portfolios. As part of this service, we perform management searches of various unaffiliated registered investment advisers. Based on a client's individual circumstances and needs (as exhibited in the client's IPS) we will determine which third-party manager’s portfolio management style is appropriate for that client. Factors considered in making this determination include account size, risk tolerance, the opinion of each client and the investment philosophy of each third-party manager. With the client’s initial prior consent, we will open a separate account for the client to be managed by the third-party manager. The client will sign a separate Investment Management Agreement with the third-party manager, granting the third-party manager the discretionary authority needed for day-to-day management of the client’s portfolio placed with that particular manager. We encourage clients to review each third-party manager’s disclosure document regarding the particular characteristics of any program and managers selected by us. Once we determine which third-party manager(s) are most appropriate for the client, we will provide the selected third-party managers(s) with the client's investment objectives. The selected 5 third-party manager will then create and manage the client's portfolio based upon the client’s objectives, as communicated by us. We will regularly and continuously monitor the performance of the selected third-party manager(s). If we determine that a particular third-party manager is not providing sufficient management services to the client or is not managing the client's portfolio in a manner consistent with the client's stated investment objectives, we will remove the client's assets from that third- party manager and place the client's assets with another third-party manager pursuant to the grant of discretionary investment authority by the client to our firm. Our firm will conduct appropriate due diligence on all independent third-party managers, making reasonable inquiries into their performance calculations, policies and procedures, Code of Ethics, and other operational and compliance matters deemed important to account performance and risk management. No referral fees are paid by selected-third-party managers to our firm. Financial Planning Services We provide comprehensive, as well as targeted (i.e., goal-specific), financial planning services. Financial planning involves a comprehensive evaluation of a client’s current and future financial situation using currently known information and variables to project future cash flows, asset values and withdrawal plans. We gather relevant client information through in-depth interviews and financial data collection. Information gathered includes the client's current financial status, tax status, future goals, return objectives, and attitudes towards risk. We carefully review documents supplied by the client (such as wills and trusts, income tax returns, insurance policies, and retirement plans), including a detailed questionnaire completed by the client. In the financial planning process, we attempt to consider all relevant factors as they impact, and are impacted by, the entire financial and life situation of the client. Clients engaging us for financial planning generally receive a list of recommendations designed to assist the client in achieving his or her financial goals and objectives. Although a financial planning engagement may be targeted at one client objective, such as retirement, usually a financial plan will address any or all of the following areas: • Personal finances: We review family records, cash flows, personal liability exposure, estate information and financial goals. • Tax and cash flows: We input and analyze the client’s past and current income tax and spending levels then illustrate the impact of various types of investments on the client's current and future cash flow and tax liability. • Investments: We analyze the client’s current investments and possible alternatives, recommend changes, and discuss their potential effect (risk vs. return) on the client's portfolio. • Insurance: We review existing life, health, disability, long-term care, liability, home and automobile policies and make generic recommendations if we think coverage should be changed. We do not make recommendations for specific replacement tied to any carrier, broker or agent, but sometimes suggest an agent to assist with implementation. 6 • Retirement: We analyze current strategies and investment plans to help the client achieve his or her retirement goals. • Death and disability: We review the client’s potential cash needs in the event of death or disability, including income and liquidity needs of surviving dependents and disability income. • Estate planning: In consultation with the client’s estate planning attorney, we assist the client in assessing and developing long-term dispositive strategies, including as appropriate, living trusts, wills, protecting estate taxes under current tax laws, powers of attorney, asset protection. Any new estate planning documents are prepared by the client’s estate planning attorney, which we are prepared to review for completeness. Typically, the financial planning recommendations are presented to the client within six months of the contract date, usually during a series of meetings, each covering specific segments of the planning process. Should the client choose to implement the firm’s recommendations, we suggest the client work with his/her attorney, accountant, insurance agent, and/or securities broker. We are prepared to assist in the implementation of financial plan recommendations, but how this is carried out is entirely at the client's discretion. Investment Monitoring Services Clients may elect TFC to continuously monitor their investment portfolios and provide recommendations relating to such portfolios. Under the terms of this service, clients remain solely responsible for deciding whether to implement TFC’s recommendations and for implementing any or all of the received recommendations. TFC does not typically have investment discretion or trading authority for these client accounts. Item 5. Fees and Compensation We are a fee-only investment adviser, which means that all of our revenues are derived from the fees paid by our clients. We are not paid, and do not accept any compensation from any third parties, for the purchase or sale of securities or other investment products by or for the accounts of our clients. Regardless of the services we provide to a client, the relevant fee schedule is set forth in our contract with the client. Investment Management Fees Our fees for discretionary investment management services are a percentage of the market value of the assets under management, valued on the last day of each calendar quarter. These fees are paid quarterly, in arrears, by deducting them directly from the client’s custodial account, as permitted by each client’s Investment Management Agreement with us. The quarterly fees are calculated by applying one-fourth of the annual fee rate to the value of the managed assets at the end of each calendar quarter. If a client has more than one account under management or if several members of the same family are clients, the accounts may be aggregated for purposes of calculating our fees. Fees for any period less than a quarter of a year are pro-rated on a per diem basis. The annual fee charged by us generally ranges from 0.50% - 1.00% of the assets under management. 7 For example, on a $2 million account at the fee rates set forth above, the annual fee equates to $20,000, payable in quarterly installments in arrears of $5,000. Our fees for our non-discretionary investment management services are negotiated separately with each client, are generally asset-based, and depend on the complexity of the client’s situation and the services required. Investment management fees for clients with assets under management in excess of $5 million are negotiable. Moreover, in our sole discretion, we may allow certain clients to pay negotiated fixed fees in lieu of asset-based compensation. In addition, while substantially all of our clients are charged fees as described above, we retain the discretion to negotiate alternative fees on a client- by-client basis. In these cases, client facts, circumstances and needs will be considered in determining the alternative fee schedule. These factors include the complexity of the client circumstances, assets under management, anticipated future additional assets, related accounts, portfolio style, account composition, and reporting requirements. Alternative fee schedules may be lower than those described above. In addition, we may offer discounted fees to family members of long-time clients and to friends of associated persons of the firm. In addition to our fees, our investment management clients will pay brokerage commissions and other transaction costs; see Item 12, Brokerage Practices. Clients may also pay custodial charges, depending on which custodian they select. Clients who choose to use Charles Schwab & Co., Inc., our recommended custodian, pay discounted transaction charges, but do not pay custodial fees. Our investment management clients are primarily invested in institutional class, no-load mutual funds and/or ETFs, which are investments that do not carry a sales charge. Clients invested in mutual funds do bear a share of other mutual fund expenses, such as a management fee payable to the fund manager, transaction costs, accounting and audit, and administration expenses. We take these expenses (as a percentage of fund net asset value) into account when we evaluate and select mutual funds for client portfolios. Within five days after signing an Investment Management Agreement with us, a client may terminate the agreement without penalty. After five days, either party may terminate the agreement with 30 days’ notice; fees will be charged at the applicable fee rate on a prorated basis through the date of termination. Third-Party Managers Selected third-party managers may elect to directly debit client accounts for their management fees upon receiving permission from each client. These managers may charge their fees in advance or in arrears, monthly or quarterly, depending on the terms of each investment program and each selected manager’s billing practices. Third-party management fees are debited in addition to TFC investment management fees. Financial Planning Fees Our fees for financial planning services are quoted as a range agreed with the client and are payable in two installments, the first at the beginning of an engagement and the second six months later. A typical engagement is for 12 months. A client who engages us for follow-up planning after the initial 12 months pays an agreed annual fee in semi-annual installments. Our financial planning fees are generally in the range of $1,000 to $10,000 per engagement, although some may be higher 8 based on the amount of services provided. A financial planning client may terminate the agreement and receive a full refund of all fees paid within five days after signing a financial planning agreement. After five days, either party may terminate the agreement with 30 days’ notice. In that event, we will agree upon an equitable fee for the services performed through the date of termination, and we will refund any prepaid amount above the agreed upon fee. Investment Monitoring Fees Fees for this service are charged quarterly in arrears and are based on the market value of the portfolio(s) being monitored. Our fees for investment monitoring services are negotiated separately with each client and depend on the complexity of the client’s situation and the services required. Trustee Fees At our sole discretion, we may charge additional fees, as negotiated with each client, for providing trustee services. Administrative/Consulting Fees At our sole discretion, we may charge additional fees, as negotiated with each client, for administrative and consulting services. Fees in General Investment management, financial planning and consulting services similar to those we provide may be available from other investment advisers for similar or lower fees. Cash Holdings Unless agreed otherwise, any and all account asset classes, including cash positions, are included in the firm’s advisory fee calculation. At certain times our advisory fee may exceed the money market yield for cash assets. Item 6. Performance-Based Fees and Side-By-Side Management We do not charge any fees based on a share of capital gains on or capital appreciation of the assets of a client. Item 7. Types of Clients We provide Investment management services to the following types of clients: • High net worth individuals • Non-profit and charitable organizations Although there are no required account size minimums or fee minimums, we do recommend an account size of $2 million and above. 9 Item 8. Methods of Analysis, Investment Strategies and Risk of Loss The discussion in this Item relates to our investment management services. Investment Philosophy and Portfolio Management Strategy We design, construct, implement, and manage globally diversified, multi-asset class portfolios. We believe diversification enhances the investment opportunity set while reducing volatility. Within equities, portfolios are diversified across market capitalizations, styles, sectors, and geographies. Within fixed income, portfolios emphasize high quality U.S. investment grade securities and are diversified across subsectors and maturities. For appropriate portfolios, we allocate to investment strategies (“Diversifying Assets”) that have historically exhibited low correlations with equities and fixed income in order to further reduce volatility. Our global equity portfolios consist primarily of broadly diversified index mutual funds and ETFs complemented by actively managed funds where appropriate. We believe passive index funds provide the best chance to capture a specific equity asset class return while also emphasizing our objectives of low expenses and tax-efficiency. Actively managed funds may be used to complement core, passive index funds if we believe the attributes of the manager and the characteristics of the specific equity asset class warrant them. Our fixed income portfolios consist of broadly diversified index mutual funds or ETFs, actively managed funds, and separately managed accounts where appropriate. Due to the size and composition of the fixed income markets, we tend to have a higher allocation to actively managed strategies within fixed income than we do within equities. The criteria we use to evaluate investment strategies (whether active or passive) are detailed in the Investment Analysis and Investment Selection Process sections below. As mentioned above, we allocate to Diversifying Assets where appropriate. Diversifying Assets typically have low correlations to equities and/or fixed income with expected returns that lie between the two asset classes. Additionally, in constructing our diversifying asset portfolios, we seek to mix strategies that have historically exhibited low correlations to each other. Several of the specific diversifying asset funds we use do not have daily liquidity. Consequently, we typically do not allocate to diversifying assets in portfolios with less than $2 million in managed AUM or where specific liquidity requirements prevent their use. Moreover, we cap overall exposure to funds with less than daily liquidity at 10% of overall AUM unless otherwise permitted in a client’s IPS. Model Portfolios We have developed a set of model portfolios intended to address different investment objectives and levels of risk tolerance (primarily addressed by the relative allocation of assets between equities, fixed income, and diversifying assets if appropriate). Each model portfolio consists of a mix of mutual funds and/or ETFs and is well diversified across and within asset classes and investment styles discussed above. As stated earlier, we believe that a carefully researched and constructed portfolio of mutual funds and/or ETFs provides our clients with more diversification and, therefore, mitigation of potential risk and volatility, in both the short and longer term, than 10 investment in individual securities. However, it is possible that a portfolio of individual securities could outperform a portfolio invested in mutual funds and/or ETFs. We use these model portfolios as templates for the management of the accounts of our discretionary and non-discretionary investment management clients. For each client, we implement the appropriate portfolio based on the client’s Investment Policy Statement. However, we may also customize portfolios based on unique client needs, objectives, and/or prohibited investments. Therefore, while our clients with substantially similar investment goals and objectives will likely own many of the same mutual funds and/or ETFs, they may not own all of the same investments or the same amounts (as a portion of their portfolios) of an investment. There will also likely be differences in holdings and weightings of holdings in taxable and tax- deferred/non-taxable (e.g., retirement plan) client accounts even if they have substantially similar investment goals and objectives. In other words, for tax purposes, the location (i.e., in which account of a client) of each investment is often as important as which fund is selected. Investment in securities, including investment in a diversified portfolio of mutual funds and/or ETFs, involves risk of loss no matter how well investments may be managed. We do not guarantee investment results, and our clients must be prepared to bear this risk of loss. Role of the Investment Committee The Investment Committee (IC) is charged with approving all changes to model portfolios. These changes may involve asset allocation shifts, inclusion of new model securities, or elimination of current model securities. Additionally, the Investment Committee monitors portfolio risk metrics, return expectations, portfolio level, asset class, and manager performance. The IC also assesses the macroeconomic environment and its potential effects on portfolio volatility and returns. Our IC meets quarterly to review our model portfolios, account performance, asset class sector strategy, risk exposures, the macroeconomic environment, global investment market trends, investment return results relative to benchmarks, manager research, conference calls and presentations, conference attendee feedback, and investor behavior patterns, The agenda for each IC meeting is developed during the intervening period based on due diligence and research priorities, input from IC members, questions raised by clients, manager research initiatives, recommended model portfolio changes, and changes in the investment market environment. We implement any changes approved by the IC shortly thereafter, depending on factors such as market conditions, tax considerations, and client communication requirements. The IC consists of the following members (all but Mr. Reynders are employees of the firm): Renée Kwok, CFP®, President and CEO Michael J. Meehan, CPA/PFS, CFP, Sr. Vice President - Client Advisor & Shareholder Brian Presti, CFA®, Chartered SRI CounselorSM , Chief Investment Officer & Shareholder Scott Burg, CFA®, CAIA®, Director of Investment Research Charlton Reynders III, Chairman and CEO of Reynders McVeigh Capital Management Note that the Investment Team, which consists of Brian Presti, Scott Burg, Brian Keri (Head Trader) and Jaret Petruzzelli (Trading and Investment Implementation Associate) meets at least 11 weekly to review and discuss a variety of topics. These include but are not limited to fund manager research/due diligence, model portfolio analysis, trading/implementation strategy, specific client portfolio rebalancing needs, and ad-hoc investment research projects. Additionally, the Investment Team meets at least bi-weekly to focus specifically on macroeconomic topics and research, fundamental and technical analysis, and current market behavior and trends and the effects these areas have on our model portfolios, approved investment strategies, and potential new investment ideas. Methods of Analysis We use the following methods of analysis in structuring our model portfolios, formulating our investment advice and/or managing client assets: Macro-economic outlook: We utilize a combination of macro-economic consulting and investment research firms to guide our assessment of the global economic outlook and portfolio asset class strategy. Each firm is an independent consultant providing proprietary research for a fee, which TFC pays. Portfolio Analytics: We utilize several analytical tools to monitor our model portfolios’ risk exposures, expected returns, and to ensure they realize our desired level of diversification across a variety of metrics. Additionally, before we implement changes to our model portfolios, we conduct a thorough analysis to determine that the implementation will achieve our desired objectives. Investment Analysis: We review the experience and track record of the investment products and managers to determine if that manager has demonstrated an ability to invest over time and in different economic conditions. We also look at the underlying assets in the investment to determine if there is significant overlap in the underlying holdings held in other investments in the client’s portfolio. We also monitor the investments to determine if they are continuing to follow their stated investment strategy. A risk of investment analysis is that, as in all securities investments, past performance does not guarantee future results. A manager who has been successful may not be able to replicate that success in the future. In addition, as we do not control the underlying holdings in an investment, managers of other investments held by the client may purchase the same security, increasing the risk to the client if that security were to fall in value. There is also a risk that a manager may deviate from the stated investment mandate or strategy, which could make the investment less suitable for the client’s portfolio. Investment Selection Process: With the firm’s strategic asset class allocation policy and the client’s IPS guiding overall portfolio structure, we research managers and select investment products using the following criteria: • Manager’s demonstrated focus on desired asset class sector. Since we develop portfolio asset class structure, a close adherence to a stated investment policy within each asset class is essential. • If an actively managed mutual fund or ETF is under consideration, a quantitative assessment of the manager’s current and historical risk profile and performance record are analyzed using several analytical tools. We also undertake a qualitative assessment in 12 order to understand thoroughly a manager or firm’s experience, culture, turnover, and compensation structure and incentives. • We analyze a manager’s demonstrated ability to invest in a variety of economic and market environments. • We evaluate fees (both absolute and relative to peers), tax-efficiency (when applicable), liquidity, and both the level of and trend in assets under management (fund flows). • A detailed Due Diligence Questionnaire (DDQ) is often used to supplement our research. Interviews are conducted with potential managers either in person at our Boston office, at the manager/firm’s office, or via conference call/video. • When considering a passive mutual fund or ETF, the index construction, replication, and reconstitution/rebalancing methodology are analyzed to determine if the fund will effectively replicate our desired asset class exposure. • Once selected, we perform ongoing monitoring and due diligence of the investment. This includes periodic (at least annual) meetings with the manager or firm, analyses of monthly or quarterly commentaries to keep abreast of portfolio changes, new investments, and market outlook, proactive outreach to the firm or manager with specific inquiries, and weekly evaluation of performance relative to benchmarks and peers. • All current client portfolio funds, as well as those under consideration, are tracked against suitable similar strategy benchmarks to ensure compliance with expected relative performance. • TFC allows clients to integrate social, environmental, governance, and values-based considerations into their portfolios through our Sustainable, Responsible, and Impact (SRI) portfolio models. Our SRI security selection is typically limited to mutual funds, Exchange Traded Funds (“ETFs”), or unaffiliated third-party separate account managers. Thus, we do not have direct control over the selection of investments within those mutual funds, ETFs, or separate accounts nor do we deploy screens to assess the appropriateness of any individual securities bought or sold for the mutual fund, ETF, or separately managed account. Furthermore, we cannot guarantee that each security held within the mutual fund, ETF, or separate account will align with the SRI objectives of each client. However, we do conduct thorough due diligence to fully understand each manager’s investment process and to ensure to the best of our ability that each manager is adhering to its investment mandate. Our due diligence consists of, but is not limited to, the following considerations: o Background, history, and culture of the firm o Tenure investing in SRI strategies o Research process and methodology o Portfolio construction methodology 13 o Shareholder advocacy, and direct company engagement (Active Ownership) history, philosophy, and process o Impact reporting/measurability Additionally, we utilize a third-party software provider to evaluate both the individual SRI funds and our SRI portfolio models on a host of impact and sustainability metrics. Risks for all forms of analysis: Our investment analysis methods rely on the assumption that the publicly-available and contractually received sources of information we use are providing accurate and unbiased data. While we are alert to indications that data may be incorrect, there is always a risk that our analysis may be compromised by inaccurate or misleading information. Client Portfolio Monitoring/Rebalancing In addition to implementing changes approved by the IC, we also monitor all client portfolios to ensure adherence to their strategic asset allocation as outlined in their IPS and to ensure adequate levels of liquidity are provided based on a client’s specific needs. Investment Risks Market Risk: Market fluctuations may cause the value of investments to decline. These fluctuations may result from variables such as changes in economic conditions, interest rates, corporate earnings growth, or exogenous events. Interest-rate Risk: Fluctuations in interest rates may cause investment prices to fluctuate. For example, when interest rates rise, coupon rates on existing bonds become less attractive, causing their market values to decline. Inflation Risk: The purchasing power of money may decline over time due to inflation. Reinvestment Risk: Future proceeds from investments may have to be reinvested at a potentially lower rate of return (i.e. interest rate). This primarily relates to fixed income securities. Liquidity Risk: An investment may not be able to be liquidated within sufficient time to meet the adviser’s, manager’s, or client’s objectives. Currency Risk: Unhedged international investments may lose value due to fluctuations in foreign exchange rates. Manager Risk: A manager used by the adviser may not achieve the adviser’s desired risk and/or return objectives. Item 9. Disciplinary Information Neither the firm nor any of our personnel has ever been involved in any legal or disciplinary events material to a client's or prospective client's evaluation of our advisory business or the integrity of our management and personnel. 14 We have not reported, and are not required to report, any legal, disciplinary or other events in our Form ADV Part 1. Item 10. Other Financial Industry Activities and Affiliations We are engaged exclusively in the activities described in Item 4 above and not in any other business activities. We don’t have any material relationships or arrangements with any related person that are material to our advisory business or to our advisory clients. Item 11. Code of Ethics, Participation or Interest in Client Transactions and Personal Trading We have a Code of Ethics, which sets forth the high ethical standards of business conduct that we require of our employees, including compliance with applicable federal securities laws. Our Code of Ethics applies to all of our employees, regardless of position in the firm. A copy of our Code of Ethics is available to all of our clients and prospective clients by e-mail request sent to cwyllie@tfcfinancial.com, or by calling our main office number at 617-210-6700. We take our fiduciary responsibilities as an investment adviser very seriously, and our personnel owe a duty of loyalty, fairness and good faith towards our clients. We have an obligation to adhere not only to the specific provisions of the Code of Ethics, but to the general principles that are defined in the Code. Our Code of Ethics includes policies and procedures for the review of quarterly employee securities transactions reports as well as initial and annual securities holdings and brokerage account reports that must be submitted by our access persons. In addition, our Code of Ethics also requires the prior approval of any acquisition by any of our employees of securities in a limited offering (that is, a private placement) or an initial public offering (IPO). Our code also provides for oversight, enforcement and recordkeeping provisions. Our Code of Ethics further includes a policy prohibiting the use of material, non-public (“inside”) information. While we do not believe that we have any particular access to non-public information, all employees are reminded that such information may not be used in a personal or professional capacity. We have established the following additional policies and procedures for implementing our Code of Ethics: • No employee may put his or her own interest above the interest of any client. • We have established procedures for the maintenance of all required books and records. • All of our employees must act in compliance with all applicable federal and state securities laws and regulations. • We require annual delivery of our Code of Ethics to, and acknowledgement of receipt by, all employees of the firm. 15 • We have established policies requiring the reporting of Code of Ethics violations to our senior management. • Any individual who violates any of the above restrictions may be subject to sanction, including possible termination of employment. Our Code of Ethics is designed to assure that the personal securities transactions, activities and interests of our employees will not interfere with (i) making decisions in the best interests of clients and (ii) implementing such decisions. Our employees are permitted to invest for their own accounts and may invest in the same securities in which our clients are invested and may buy or sell such securities at about the same time as they are bought or sold, or we recommend to clients to buy or sell, such securities. Our clients and our employees are generally invested in no-load, open-end mutual funds or ETFs. Our employees may also invest in securities that are not owned by our clients. In our view, such investments and investment practices present no material conflicts of interests with our clients. Other than short- term cash reserves in checking accounts or money-market funds for business operating purposes, the firm does not own securities for its own account. Asset Roll-Over Disclosure: Consistent with this fiduciary duty, we are required to disclose applicable conflicts of interest associated with its rollover recommendations. Our rollover recommendations creates a conflict of interest if we will earn a new (or increase its current) advisory fee on the rolled over assets. Please see Items 4 and 5 of Form ADV Part 2A for further information regarding our services, fees, and other conflicts of interest. Clients and prospective clients considering a rollover from a qualified employer sponsored workplace retirement plan (“Employer Retirement Plan”) to an Individual Retirement Account (“IRA”), or from an IRA to another IRA, are encouraged to consider and to investigate the advantages and disadvantages of an IRA rollover from their existing plan or IRA, including, but not limited to, factors such as management expenses, transaction expenses, custodial expenses and available investment options. Potential alternatives to a rollover may include: • Leaving the money in your former Employer Retirement Plan, if permitted. • Rolling over the assets to your employer’s plan if one is available and if rollovers are permitted. • Rolling over Employer Retirement Plan assets into an IRA. • Cashing out (or distribute) the Employer Retirement Plan assets and paying the taxes due. Item 12. Brokerage Practices We do not have any formal or informal soft-dollar arrangements and do not receive any soft- dollar benefits. 16 We do not request or accept the discretionary authority to determine the broker dealer to be used for client accounts. Clients must direct us as to the broker dealer to be used for all client securities transactions. In directing the use of a particular broker or dealer, it should be understood that we will not have authority to negotiate commissions among various brokers, and best execution may not be achieved, resulting in higher transaction costs for clients. Not all advisers require their clients to direct brokerage. We recommend the Schwab Institutional division of Charles Schwab & Co., Inc. (“Schwab”) or Fidelity Institutional division of Fidelity Brokerage Services LLC (“Fidelity”) for custody and brokerage services for our clients. The majority of our clients have their accounts with Schwab. While we recommend Schwab and Fidelity to our clients for custody and brokerage, we do not require that clients use them. Clients may direct us to use another custodian or broker. In such situations, because we would not have the volume of business with the custodian or broker, we may not be able to negotiate as favorable fees and charges as we have been able to negotiate with Schwab and Fidelity. Therefore, clients who direct us to other firms may pay higher fees and charges and may not get the most favorable execution of their transactions. We reserve the right to decline acceptance of any client account for which the client directs the use of a broker if we believe that this choice would hinder its fiduciary duty to the client and/or its ability to service the account. Schwab makes available to us other products and services that benefit us and many, but not necessarily all of our clients. Some of these other products and services assist us in managing and administering client’s accounts. These include software and other technology that provide access to client account data (such as trade confirmations and account statements), facilitate trade execution (and allocation of aggregated trade orders for multiple client accounts), provide research, pricing information and other market data, facilitate payment of our fees from clients’ accounts, and assist with back-office support, recordkeeping and client reporting. Many of these services generally may be used to service all or a substantial number of our clients’ accounts, including client accounts not maintained at Schwab. Schwab also makes available to us other products, services and benefits intended to help us manage and further develop our business; these may not specifically benefit our clients or their accounts. These services may include consulting, publications, conferences, information technology, business succession planning, regulatory compliance, and marketing. Schwab may discount or waive fees it would otherwise charge for some of these services or may make available, arrange and/or pay all or part of the fees of a third-party providing these types of services to TFC. The availability of services from Schwab benefits us because we do not have to produce or purchase them. As a fiduciary, we endeavor at all times to act in our clients’ best interests. However, our recommendation of Schwab and Fidelity may be based in part on the benefits and availability of some of the products and services described above and not solely on the nature, cost or quality of custody and brokerage services provided by these broker dealers. In order to mitigate this potential conflict of interest, we periodically review the services of broker dealers recommended by us and recommend the services based on a number of factors. These factors include the quality of professional services offered, commission rates, and the custodial platform provided to clients. While, based on our business model, we will not seek to exercise discretion to negotiate trades 17 among various brokers on behalf of clients, we will, however, periodically attempt to negotiate lower commission rates for our clients with the recommended broker dealers. Trade Aggregation As a matter of policy and practice, for security instruments other than ETFs, our firm does not generally block client trades and, therefore, implements client transactions separately for each account. Due to this practice, certain client trades may be executed before others, at a different price and/or commission rate. Additionally, our clients may not receive volume discounts available to advisers to block client trades. If we determine that aggregation of trades in a certain situation will be beneficial to our clients (such as with certain ETF transactions), transactions will be averaged as to price and will be allocated among our clients in proportion to the purchase and sale orders placed form each client account on any given day. Item 13. Review of Accounts Investment Management Clients We review client accounts (i) in response to changes in our model portfolios made by our Investment Committee, (ii) in response to unusual market, political or economic conditions or changes in a client’s circumstances or Investment Policy Statement, and (iii) regularly, but at least quarterly. ®, Senior Vice President - Client Advisor & Shareholder As described above in Item 8, our Investment Committee (IC) reviews our model portfolios monthly. If the IC makes changes in a model portfolio, we review any client accounts based on the model portfolio in question. For investment management clients, we will implement reallocation or realignment of account assets to be consistent with the model portfolio, but always subject to the client’s Investment Policy Statement. The client account reviews described above are conducted by one or more of the following: Renée Kwok, CFP®, President and CEO Brian Presti, CFA®, Chartered SRI CounselorSM , Chief Investment Officer & Shareholder Leann N. Sullivan, CFP®, CAP Michael J. Meehan, CPA/PFS, CFP, Senior Vice President - Client Advisor & Shareholder Jane Taubner Barney, JD, CFP®, CDFA™, Vice President - Client Advisor Antonette M. Grimm, CFP®, CDFA™, Senior Client Advisor Jenna L. Israni, ChFC, Senior Financial Planning Associate Hilary J. Champagne, CFP, CTFA, Financial Planning Associate Frederick M. Pryor, Esq., Director Emeritus Our investment management clients receive at least quarterly statements and confirmations of all transactions effected in the client’s account directly from their account custodian. Additionally, we also provide clients with account information such as holdings, balances and account performance generated by our internal portfolio accounting system available through password- protected, dual factor authentication client portal on our website. We also provide interim communication describing material changes in portfolio strategies. 18 Financial Planning and Investment Monitoring Clients Once a financial plan is completed, we do not conduct formal reviews unless otherwise contracted for by the client. If a financial planning client wishes to engage us for regular and periodic reviews of the client’s financial plan, we will do so, typically on an agreed annual retainer basis. Financial planning clients receive a completed financial plan or other reports as agreed at the outset of an engagement. We do not typically provide additional reports unless otherwise contracted and paid for. Investment monitoring of client accounts will be reviewed and reported on as specifically agreed upon with each client. Item 14. Client Referrals and Other Compensation Our firm compensates third parties for referring clients to us. Our firm has entered in the past and may enter in the future into solicitation or promotional agreements with third parties. In accordance with such arrangements, if a client is introduced to us by a solicitor or a promoter, we may pay that solicitor or promoter an ongoing referral fee constituting a percentage of the referred client’s advisory fee paid to our firm for the duration of the advisory relationship. Compensation for prospective client referrals or other promotional activities creates a potential conflict of interest to the extent that such a referral or promotion is not unbiased and the solicitor or promoter is, at least partially, motivated by financial gain. As these situations represent a potential conflict of interest, we have established the following restrictions in order to ensure our fiduciary responsibilities: • All such referral fees or other compensation for promotional activities are paid in accordance with the requirements of Rule 206(4)-1 of the Investment Advisers Act of 1940, and any corresponding state securities law requirements. • Any such referral fee or other compensation will be paid solely from our investment management fee, and will not result in any additional charge to the client. • Any solicitor or promoter, at the time of the solicitation or other promotional activity, will disclose the nature of his/her/its solicitor or promoter relationship and provide each prospective client with a written or oral disclosure statement from the solicitor or promoter to the client disclosing the terms of the solicitation or promotional arrangement between our firm and the solicitor or promoter, including the compensation to be received by the solicitor or promoter from us. • All referred clients will be carefully screened to ensure that our fees, services, and investment strategies are suitable to their investment needs and objectives. Item 15. Custody Custody is defined as any legal or actual ability by our firm to access client funds or securities. Since all client funds and securities are maintained with a qualified custodian, we don’t take physical possession of client assets. However, under the current SEC rules, our firm is deemed 19 to have constructive custody of certain client assets. Therefore, we urge all of our investment management clients to carefully review and compare their quarterly reviews of account holdings and/or performance results received from us to those they receive from their custodian. Should you notice any discrepancies, please notify us and/or your custodian as soon as possible. Item 16. Investment Discretion The most significant part of our business is providing discretionary investment management services within the parameters set forth in the IPS. Our discretionary authority includes the ability to do the following without contacting the client in advance or obtaining the client’s permission: • Determine what securities to buy or sell for the client’s account. • Determine the amount (number of shares or other units and price) of any security to buy or sell for the client’s account. Clients give us discretionary authority when they sign an Investment Management Agreement, including the Investment Policy Statement, which gives us discretionary authority over identified assets or accounts. In addition, the client must provide us with a limited trading power of attorney over the accounts we are to manage on a discretionary basis. Clients may limit our authority (for example, by prohibiting us from buying certain types of securities) by giving us written instructions or by limitations set forth in the client’s Investment Policy Statement. Clients may also change/amend such limitations by once again providing us with written instructions or amending their Investment Policy Statement. Our discretion in determining the amount of securities to be bought and sold for a client is limited by the asset allocation and any other restrictions in the client’s Investment Policy Statement. With respect to the use of third-party managers, our firm does not manage these client portfolios, or this portion of these client portfolios, in the traditional sense of the definition, rather, we manage the managers. As such, the client may grant us the authority to hire and fire the selected registered investment adviser(s) directly. Item 17. Voting Client Securities Under the terms of our Investment Management Agreements with our clients, we are not authorized to vote proxies or sign written consents with respect to any securities owned by our clients, including securities held in client accounts over which we have been granted discretionary authority. In addition, we will not take any action with respect to shareholder class action lawsuits related to any investment held at any time in client accounts (“class actions”). It is the responsibility of our clients to vote proxies for the securities held in their accounts and to protect their interests in any class action proceeding. Generally, clients will receive proxy voting materials directly from their custodian(s). We will take reasonable steps to forward any proxy voting or class action materials directly to our clients. While we will discuss such proxy voting or class action materials with the client, the obligation to vote client proxies and exercise class action rights at all time rests with the client. 20 Item 18. Financial Information Under no circumstances will we earn fees in excess of $1,200 more than six months in advance of services rendered, and therefore we have no obligation to disclose our firm financials as part of this Brochure. Our firm has no financial condition that impairs our ability to meet our contractual obligations to you, and have never been the subject of a bankruptcy proceeding. 21