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Item 1 – Cover Page
Firm Brochure
(Part 2A of Form ADV)
THE HARBOR GROUP, INC.
331 SOUTH RIVER ROAD
BEDFORD, NH 03110
SEC FILE #: 801-22924
PHONE 603-668-0634
FAX 603-668-4561
WWW.HARBORGROUP.COM
EMAIL INFO@HARBORGROUP.COM
This Brochure provides information about the qualifications and business
practices of The Harbor Group, Inc. If you have any questions about the
contents of this Brochure, please contact us at: 603-668-0634, or by email
at: info@harborgroup.com. The information in this Brochure has not been
approved or verified by the United States Securities and Exchange
Commission, or by any state securities authority.
Additional information about The Harbor Group, Inc. is available on the
SEC’s website at www.adviserinfo.sec.gov.
References to The Harbor Group, Inc. as a “registered investment adviser”
or any reference to being “registered” does not imply a certain level of skill
or training.
March 7, 2025
The Harbor Group Inc.
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Item 2 – Material Changes
Material Changes
Since the March 6, 2024, annual update filing, this ADV Part 2A Brochure has
been amended at Items 12 and 14 to reflect that if a client requests that The
Harbor Group, Inc. recommend a broker-dealer/custodian for execution or
custodial services, The Harbor Group, Inc. generally recommends that
investment management accounts be maintained at Charles Schwab & Co, Inc.
Full Brochure Available
Whenever you would like to receive a complete copy of our Firm Brochure,
please contact us by
telephone at: 603-668-0634 or by email at:
info@harborgroup.com.
Any Questions
The Harbor Group, Inc.’s Chief Compliance Officer, Christopher MacBean, is
available to address any questions about this Brochure, The Harbor Group,
Inc.’s service offering, or any conflicts of interest presented.
The Harbor Group Inc.
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Item 3 – Table of Contents
Item 1 – Cover Page ........................................................................................................ i
Item 2 – Material Changes ............................................................................................... i
Item 3 – Table of Contents .............................................................................................. 1
Item 4 – Advisory Business ............................................................................................. 2
Item 5 – Fees and Compensation ................................................................................. 11
Item 6 – Performance-Based Fees ............................................................................... 12
Item 7 – Types of Clients ............................................................................................... 12
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss ........................ 13
Item 9 – Disciplinary Information ................................................................................... 16
Item 10 – Other Financial Industry Activities and Affiliations ......................................... 17
Item 11 – Code of Ethics, Participation or Interest in Client Transactions and Personal
Trading .......................................................................................................................... 17
Item 12 – Brokerage Practices ...................................................................................... 18
Item 13 – Review of Accounts ....................................................................................... 22
Item 14 – Client Referrals and Other Compensation ..................................................... 22
Item 15 – Custody ......................................................................................................... 23
Item 16 – Investment Discretion .................................................................................... 24
Item 17 – Voting Client Securities ................................................................................. 24
Item 18 – Financial Information ..................................................................................... 25
Business Continuity Plan ............................................................................................... 26
Information Security Program ........................................................................................ 26
The Harbor Group Inc.
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Item 4 – Advisory Business
Firm Description
The Harbor Group, Inc. (“THG,” “we,” “us” or “our”) was founded in 1981.
THG provides personalized financial planning and investment management to
individuals, high net worth individuals, pension and profit sharing plans, trusts,
estates, charitable organizations, and business entities. We provide advice
through consultation with the client and may include determination of financial
objectives, identification of financial challenges, preparation of net worth
exhibits, cash flow management, tax planning, insurance review, investment
management, education funding, retirement planning, and estate planning
recommendations.
Investment advice is an integral part of financial planning. In addition, THG
advises clients about cash flow, college planning, retirement planning, tax
planning, estate planning and any other areas that the client requests us to
review, providing we feel ourselves competent to do the work.
Investment advice is provided, with the client making the final decision on initial
investment selection. THG does not act as a qualified custodian of client
assets. The client always maintains joint asset control. THG places trades for
clients under a limited power of attorney. In the case of accounts that do not
allow for third party authorization, THG uses access information provided by
the client to access the account via the internet to place trades, and to obtain
values and transactional data.
Typically, we provide a written evaluation of each client's initial financial
situation. We may also conduct periodic reviews to provide reminders of the
specific courses of action that need to be taken or to track progress toward a
goal. For asset management clients, we review accounts on at least a quarterly
basis.
Other professionals (e.g., lawyers, accountants, etc.) are engaged directly by
the client on an as-needed basis. Conflicts of interest will be disclosed to the
client in the unlikely event they should occur.
The initial meeting, which may be by telephone, is free of charge and is
considered an exploratory interview to determine the extent to which financial
planning and investment management may be beneficial to the client.
Principal Owners
Timothy M. Riley, President and Chief Executive Officer, Ryan J. Callaghan,
Chief Investment Officer, and Christopher MacBean, Chief Planning Officer,
and Chief Compliance Officer, are THG’s principal owners.
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Types of Advisory Services
THG provides investment supervisory services, also known as asset
management services. We also provide financial planning services. Financial
planning services can be included with asset management services or may be
completed on a standalone basis and billed separately.
Upon client request, THG may agree to provide consulting services about non-
investment related matters, such as estate planning, tax planning, or insurance
matters. THG does not serve as a law firm or CPA firm. No portion of THG’s
services should be construed as legal or insurance implementation services.
However, clients can engage THG to provide tax preparation and planning
services as described below.
Unless specifically agreed in writing, neither THG nor its representatives are
responsible to implement any financial plans or financial planning advice;
provide ongoing financial planning services; or provide ongoing monitoring of
financial plans or financial planning advice. The client is solely responsible to
revisit the financial plan or financial planning advice with THG, if desired. The
client retains absolute discretion over all financial planning and related
implementation decisions and is free to accept or reject any recommendation
from THG and its representatives in that respect. THG’s financial planning and
consulting services are completed upon communicating its recommendations
to the client, upon delivery of the written financial plan, or upon termination of
the applicable agreement.
THG may recommend the services of other professionals for certain non-
investment implementation purposes (i.e., attorneys, accountants, insurance
agents, etc.). Clients are under no obligation to engage the services of any
recommended professional who is responsible for the quality and competency
of the services they provide.
Tailored Relationships
The goals and objectives for each client are documented in their initial financial
plan or in meeting notes. Investment policy statements are created that reflect
the stated goals and objectives. Clients may impose restrictions on investing in
certain securities or types of securities.
Types of Agreements
The following services define the typical client relationships as outlined in our
client agreement letters:
Financial Planning
A financial plan is designed to help the client with all aspects of financial
planning without ongoing investment management after the financial plan is
completed.
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review of
retirement accounts and plans
The financial plan may include, but is not limited to: a net worth statement; a
cash flow statement; a review of investment accounts, including reviewing
asset allocation and providing repositioning recommendations; strategic tax
including
planning; a
recommendations; a review of insurance policies and recommendations for
changes if necessary; one or more retirement scenarios; estate planning review
and recommendations; and education planning with funding recommendations.
Detailed investment advice and specific recommendations may be provided as
part of a financial plan. Implementation of the recommendations is at the
discretion of the client.
THG generally charges a negotiable financial planning fee at the inception of
the client engagement, which may be waived at its sole discretion. The fee is
predicated upon the facts known at the start of the engagement and based on
the hourly rate of the planner completing the financial plan or it may be on a flat
fee basis. The fee will be agreed upon before beginning work on the financial
plan.
Because financial planning includes a discovery process, it is possible that
THG may identify financial exposures or issues about which the client was not
previously aware. Therefore, if the client’s situation is substantially different
than disclosed at the initial meeting, a revised fee will be provided for mutual
agreement. The client must approve the change of scope in advance of the
additional work being performed when a fee increase is deemed necessary.
After delivery of a financial plan, future face-to-face meetings may be
scheduled, as necessary. THG generally provides ongoing financial planning
services without additional charge, as part of its investment supervisory
services. However, upon client agreement, follow-up implementation work may
be billed separately at rates ranging from $125 per hour to $650 per hour
depending on the financial planner completing the work.
For clients who do not wish to complete a full financial plan, a scope of work is
agreed upon which identifies the specific financial planning areas to be
reviewed. THG reminds those clients that financial planning would benefit
them, and that the decision not to engage THG for those financial planning
services may limit THG’s financial advice. At that time, an engagement letter is
prepared which specifies the maximum number of hours to be billed. The hourly
rate ranges from $125 per hour to $650 per hour depending on the staff
member or financial planner completing the work.
Asset Allocation Portfolio Management
Clients typically choose to have THG manage their assets in order to obtain
ongoing in-depth advice and life planning. THG conducts a thorough review of
the client’s financial affairs, which sometimes includes a review of the client’s
children or family members. THG assists clients in setting goals and investment
objectives. As those goals and investment objectives change over time, THG
may suggest and implement changes on an ongoing basis.
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Clients review and sign an advisory service agreement identifying the scope of
work and applicable fee before THG provides services on a fee basis. An
advisory service agreement may include cash flow management; insurance
review; investment management (including performance reporting); education
planning; retirement planning; estate planning; and tax planning, as well as the
implementation of recommendations within each area. Financial planning work
is usually included as part of the investment advisory fee, however, in some
instances it may be billed separately on an hourly or quoted basis.
Under this engagement, THG may provide investment advisory services
relative to the client’s 401(k) plan assets, for which THG will manage the client’s
account comprised of investment options available through the applicable
401(k) platform. THG’s investment management options will be limited to
allocation of the assets among the investment alternatives available through
the plan. THG will not receive any communications from the plan sponsor or
custodian, and it is the client’s exclusive obligation to notify THG of any
changes in investment alternatives, restrictions, etc. pertaining to the
retirement account.
The annual investment advisory fee under this engagement is based on a
percentage of the investable assets generally according to the following
schedule:
1.00% on the first $2,000,000;
0.75% on the next $2,000,000;
0.50% on the next $2,000,000;
0.40% on the next $2,000,000,
0.30% on the next $2,000,000, and
0.20% on assets over $10,000,000.
Except as expressly agreed in writing, account assets consisting of cash and
cash equivalent positions are included in the value of an account’s assets for
purposes of calculating the advisory fee. Clients can advise THG not to
maintain (or to limit the amount of) cash or cash equivalent positions in their
account.
THG’s investment advisory fee under this engagement is negotiable in certain
limited circumstances at THG’s sole discretion, depending upon objective and
subjective factors including but not limited to: the amount of assets to be
managed; portfolio composition; the scope and complexity of the engagement;
the anticipated number of meetings and servicing needs; related accounts;
future earning capacity; anticipated future additional assets; the professionals
rendering the services; prior relationships with THG and its representatives,
and negotiations with the client. THG may also determine to aggregate account
values for related clients (such as spouses and minor children sharing the same
residence) for the purpose of reducing the overall fee. Certain legacy clients
may have accepted different pre-existing service offerings from THG and may
therefore receive services under different fee schedules than as set forth
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above. As a result of these factors, similarly situated clients could pay different
fees, the services to be provided by THG to any particular client could be
available from other advisers at lower fees, and certain clients may have fees
different than those specifically set forth above.
Tax Preparation and Planning Services
Clients may also engage THG to provide tax planning and tax preparation
services through a representative who focuses specifically on financial
planning and tax matters. THG’s fixed fee for tax preparation services generally
ranges between $200 and $5,000 on a fixed fee basis, depending upon the
scope and complexity of the services required.
The recommendation that a client engage a THG representative to provide tax
planning or preparation services presents a conflict of interest, because the
receipt of additional compensation for those services may provide an incentive
to recommend that a THG representative perform the service based on
compensation to be received, rather than on a particular client’s need. THG
clients are under no obligation to engage THG representatives for tax planning
services.
Miscellaneous Disclosures
Retirement Plan Rollovers – No Obligation / Conflict of Interest. A client or
prospective client leaving an employer typically has four options regarding an
existing retirement plan (and may engage in a combination of these options):
(i) leave the money in the former employer’s plan, if permitted, (ii) roll over the
assets to the new employer’s plan, if one is available and rollovers are
permitted, (iii) roll over to an Individual Retirement Account (“IRA”), or (iv) cash
out the account value (which could, depending upon the client’s age, result in
adverse tax consequences). If THG recommends that a client roll over their
retirement plan assets into an account to be managed by THG, such a
recommendation creates a conflict of interest if THG will earn a new (or
increase its current) advisory fee as a result of the rollover. No client is under
any obligation to roll over plan assets to an IRA managed by THG or to engage
THG to monitor and/or manage the account while maintained at the client’s
employer.
ERISA / IRC Fiduciary Acknowledgment. When THG provides investment
advice to a client about the client’s retirement plan account or individual
retirement account, it does so as a fiduciary within the meaning of Title I of the
Employee Retirement Income Security Act (“ERISA”) and/or the Internal
Revenue Code (“IRC”), as applicable, which are laws governing retirement
accounts. Because the way THG makes money creates some conflicts with
client interests, THG operates under a special rule that requires it to act in the
client’s best interest and not put its interests ahead of the client’s. Under this
special rule’s provisions, THG must: meet a professional standard of care
when making investment recommendations (give prudent advice); never put its
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financial interests ahead of the client’s when making recommendations (give
loyal advice); avoid misleading statements about conflicts of interest, fees, and
investments; follow policies and procedures designed to ensure that THG gives
advice that is in the client’s best interest; charge no more than is reasonable
for THG’s services; and give the client basic information about conflicts of
interest.
Portfolio Trading Activity / Inactivity. As part of its investment advisory services,
THG will review client portfolios on an ongoing basis to determine if any trades
are necessary based upon various factors, including but not limited to
investment performance, market conditions, fund manager tenure, style drift,
account additions/withdrawals, the client’s financial circumstances, and
changes in the client’s investment objectives. Based upon these and other
factors, there may be extended periods when THG determines that upon
review, trades within a client’s portfolio are not prudent. Clients nonetheless
remain subject to the fees described in Item 5 during periods of portfolio trading
inactivity.
Client Obligations. When performing its services, THG is not required to verify
any information received from the client or from the client’s designated
professionals and is expressly authorized to rely on that information. Clients
are responsible to promptly notify THG if there is ever any change in their
financial situation or investment objectives for the purpose of reviewing or
amending THG’s services or previous recommendations.
Dimensional Fund Advisors. THG may allocate client investment assets to
funds issued by Dimensional Fund Advisors (“DFA”), some of which are only
available through selected registered investment advisers. Therefore, upon the
termination of THG’s services, a client may experience restrictions on the
transfer, additional purchases, or reallocation among DFA funds.
Asset Aggregation / Reporting Services. THG may provide access to reporting
services through one or more third-party aggregation / reporting platforms that
can reflect all of the client’s investment assets, including those investment
assets that the client has not engaged THG to manage (the “Excluded Assets”).
THG’s service for the Excluded Assets is strictly limited to reporting, and
specifically excludes investment management or implementation. Because
THG does not have trading authority for the Excluded Assets, the client (and/or
a designated investment professional), and not THG, will be exclusively
responsible for implementing any recommendations for the Excluded Assets
and the resulting performance or related activity (such as timing and trade
errors) pertaining to the Excluded Assets. The third-party aggregation /
reporting platforms may also provide access to financial planning information
and applications, which should not be construed as services, advice, or
recommendations provided by THG. Accordingly, THG will not agree to be
responsible for any adverse results a client may experience if the client
engages in financial planning or other functions available on the third party
reporting platforms without THG’s participation or oversight.
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Independent Managers / Separately Managed Account Platforms. THG may
allocate (or recommend that the client allocate) a portion of a client’s
investment assets among unaffiliated independent investment managers /
separately managed account platforms (the “Independent Managers”) in
accordance with the client’s designated investment objectives. Currently, THG
allocates or recommends such allocations to certain Independent Managers to
access municipal bond management. In such situations, the Independent
Managers will have day-to-day responsibility for the active discretionary
management of the allocated assets. THG will continue to render investment
advisory services to the client relative to the ongoing monitoring and review of
account performance, asset allocation and client investment objectives. THG
generally considers the following factors when considering its recommendation
to allocate investment assets to Independent Managers: the client’s designated
investment objectives, management style, performance, reputation, financial
strength, reporting, pricing, and research. The investment management fee
charged by the Independent Managers is separate from, and in addition to,
THG’s investment advisory fee as set forth above, which is disclosed to the
client before the allocation of investment assets to the Independent Managers.
Margin / Securities Based Loans. THG does not recommend the use of margin
for investment purposes. However, if a client determines to take a margin loan
that collateralizes a portion of the assets that THG is managing, THG’s
investment advisory fee will be computed based upon the average daily
account balance, which incorporates a reduction in value based on any
outstanding margin loan. Without limiting the above, upon specific client
request and generally in a financial planning context, THG may help clients
evaluate and establish a margin or securities based loan (collectively, “SBL”)
with the client’s broker-dealer/custodian or their affiliated banks (each, an “SBL
Lender”) to access cash flow. Compared to real estate-backed loans, SBLs can
provide access to funds in a shorter time, provide greater repayment flexibility,
and may also result in the borrower receiving certain tax benefits. Clients
interested in learning more about the potential tax benefits of SBLs should
consult with an accountant or tax advisor. The terms and conditions of each
SBL are contained in a separate agreement between the client and the SBL
Lender selected by the client, which terms and conditions may vary from client
to client. SBLs are not suitable for all clients and are subject to certain risks,
including but not limited to: increased market risk, increased risk of loss,
especially in the event of a significant downturn; liquidity risk; the potential
obligation to post collateral or repay the SBL if the SBL Lender determines that
the value of collateralized securities is no longer sufficient to support the value
of the SBL; the risk that the SBL Lender may liquidate the client’s securities to
satisfy its demand for additional collateral or repayment / the risk that the SBL
Lender may terminate the SBL at any time. Before agreeing to participate in
SBL programs, clients should carefully review the applicable SBL agreement
and all risk disclosures provided by the SBL Lender including the initial margin
and maintenance requirements for the specific program in which the client
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enrolls, and the procedures for issuing “margin calls” and liquidating securities
and other assets in the client’s accounts.
If THG recommends that a client apply for SBLs instead of selling securities
that THG manages for a fee to meet liquidity needs, the recommendation
presents an ongoing conflict of interest because selling those securities
(instead of leveraging those securities to access SBLs) would reduce the
amount of assets to which THG’s investment advisory fee percentage is
applied, and thereby reduce the amount of investment advisory fees collected
by THG. Likewise, the same ongoing conflict of interest is present if a client
determines to apply for SBLs on their own initiative. These ongoing conflicts of
interest would persist as long as THG has an economic disincentive to
recommend that the client terminate the use of SBLs. If the client were to invest
any portion of the SBL proceeds in an account that THG manages, THG could
receive an advisory fee on the invested amount, which could compound this
conflict of interest. If a client accesses a SBL through its relationship with THG
and the client’s relationship with THG is terminated, clients may incur higher
(retail) interest rates on the outstanding loan balance. Clients are not under any
obligation to employ the use of SBLs, and are solely responsible for
determining when to use, reduce, and terminate the use of SBLs. Although
THG seeks to disclose all conflicts of interest related to its recommended use
of SBLs and related business practices, there may be other conflicts of interest
that are not identified above. Clients are therefore reminded to carefully review
the applicable SBL agreement, and all risk disclosures provided by the SBL
Lender as applicable and contact THG’s Chief Compliance Officer with any
questions about the use of SBLs.
Cybersecurity Risk. The information technology systems and networks that
THG and its third-party service providers use to provide services to THG’s
clients employ various controls, which are designed to prevent cybersecurity
incidents stemming from intentional or unintentional actions that could cause
significant interruptions in THG’s operations and result in the unauthorized
acquisition or use of clients’ confidential or non-public personal information.
Clients and THG are nonetheless subject to the risk of cybersecurity incidents
that could ultimately cause them to incur losses, including for example: financial
losses, cost, and reputational damage to respond to regulatory obligations,
other costs associated with corrective measures, and loss from damage or
interruption to systems. Although THG has established its systems to reduce
the risk of cybersecurity incidents from coming to fruition, there is no guarantee
that these efforts will always be successful, especially considering that THG
does not directly control the cybersecurity measures and policies employed by
third-party service providers. Clients could incur similar adverse consequences
resulting from cybersecurity incidents that more directly affect issuers of
securities in which those clients invest, broker-dealers, qualified custodians,
governmental and other regulatory authorities, exchange and other financial
market operators, or other financial institutions.
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Asset Management
Assets are invested primarily in no-load mutual funds and exchange-traded
funds, usually through discount brokers. Fund companies charge each fund
shareholder an investment management fee that is disclosed in the fund
prospectus. Discount brokerages may charge a transaction fee for the
purchase of some funds.
Stocks and bonds may be purchased or sold through a brokerage account
when appropriate. The brokerage firm may charge fees for stock and bond
trades. THG does not receive any compensation from fund companies.
Investments may also include equities (stocks), corporate debt securities,
certificates of deposit, municipal securities, investment company securities
(variable life insurance, variable annuities, and mutual funds shares), and U.S.
government securities. In certain limited circumstances, THG may also
recommend that clients allocate investment assets to Real Estate Investment
Trusts (“REITs”). Please refer to Item 8 below for a description of the risks
associated with these investments.
Initial public offerings (IPOs) are not available through THG.
Termination of Agreement
A Client may terminate any of the agreements at any time by providing THG
thirty days’ notice in writing and paying the rate for the time spent on the
investment advisory engagement prior to notification of termination or the end
of the thirty day notice period for asset management services. THG does not
accept advance payments so no refunds of unearned fees will be necessary.
For investment advisory clients, fees will be billed on a pro rata basis for the
portion of the quarter completed.
THG may terminate any of the aforementioned agreements at any time by
notifying the client in writing.
Wrap Fee Programs
THG does not participate in a wrap program.
Regulatory Assets Under Management
As of December 31, 2024, THG managed: $1,685,942,363 of client assets on
a discretionary basis, and $48,436,608 on a non-discretionary basis, for a
combined $1,734,378,971 in assets under management.
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Item 5 – Fees and Compensation
Description
THG bases its fees on a percentage of assets under management, hourly
charges, and fixed fees (not including subscription fees). Please refer to Item
4 above for a complete description of the fees THG charges for its particular
service offerings.
Some Agreements may be priced based on the complexity of work, especially
when asset management is not the most significant part of the relationship.
Financial plans are priced according to the degree of complexity associated
with the client’s situation.
Fees are negotiable in limited circumstances as discussed further in Item 4.
THG, in its sole discretion, may charge a lesser investment advisory fee based
upon certain criteria (e.g., historical relationship, type of assets, anticipated
future earning capacity, anticipated future additional assets, dollar amounts of
assets to be managed, related accounts, account composition, negotiations
with clients, etc.)
Fee Billing
Investment management fees are billed quarterly. The fee schedule is based
upon the average daily balance during the billing period. Fees are usually
deducted from a designated client account to facilitate billing. The client must
consent in advance to direct debiting of their investment account.
Fees for financial plans are billed upon delivery of the financial plan.
Transaction and Custodial Fees
Broker-dealers charge transaction fees for executing certain securities
transactions according to their fee schedule and they or their affiliated or
unaffiliated custodians also impose additional charges for custodial services
and other fees associated with maintaining the client’s account. Without limiting
the foregoing, clients may also be required to pay certain charges and
administrative fees related to their investment advisory accounts, including, but
not limited to transaction charges (including mark-ups and mark-downs)
resulting from trades executed through or with a broker-dealer other than the
designated broker-dealer/custodian, transfer taxes, transfer or wiring fees, odd
lot differentials, exchange fees, interest charges, American Depository Receipt
agency processing fees, and any charges, taxes or other fees mandated by
any federal, state or other applicable law or otherwise agreed to with regard to
client accounts. THG does not receive any portion of these transaction fees or
commissions.
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Expense Ratios
Mutual funds and ETFs generally impose a management fee for the fund
manager’s services. The management fee plus other fund expenses are
sometimes called an expense ratio. For example, an expense ratio of 0.50
means the mutual fund company charges 0.5% for their services and fund
expenses. THG does not receive any portion of these fees, which are in
addition to the fees paid by you to THG.
Past Due Accounts and Termination of Agreement
information about
THG reserves the right to stop work on any account that is more than 30 days
overdue. In addition, THG reserves the right to terminate any financial planning
engagement where a client has willfully concealed or has refused to provide
pertinent
financial situations when necessary and
appropriate, in THG’s judgment, to providing proper financial advice. As stated
in our client agreements, THG reserves the right to charge interest at the rate
of 1.5% per month on balances outstanding for more than 60 days.
Item 6 – Performance-Based Fees
Sharing of Capital Gains
Fees are not based on a share of the capital gains or capital appreciation of
managed securities.
THG does not use a performance-based fee structure because of the potential
conflict of interest. Performance-based compensation may create an incentive
for the adviser to recommend an investment that may carry a higher degree of
risk to the client.
Item 7 – Types of Clients
Description
THG generally provides investment advisory services to individuals, high net
worth individuals, pension and profit sharing plans, trusts, estates, charitable
organizations, and business entities. The majority of clients are individuals and
high net worth individuals.
Client relationships vary in scope and length of service.
Account Minimums
THG does not impose any mandatory requirements for opening or maintaining
investment advisory accounts.
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Item 8 – Methods of Analysis, Investment Strategies and Risk
of Loss
Methods of Analysis
THG is not generally involved in the selection, recommendation, or analysis of
individual equity securities. THG typically utilizes mutual funds and ETFs when
recommending investments to clients.
The main sources of information include financial newspapers and magazines,
research materials prepared by others, prospectuses, filings with the Securities
and Exchange Commission, and company press releases.
Other sources of information that THG may use include Morningstar Advisor
mutual fund information, Morningstar Advisor stock information, Charles
Schwab & Company's Institutional web site, and other resources available via
the Internet.
Investment Strategies
the risk associated with
The primary investment strategy used on client accounts is strategic asset
allocation using mutual funds and ETFs. Portfolios are globally diversified to
control
traditional markets. THG’s approach
emphasizes prudent diversification of assets and long term investment
planning consistent with the client’s objectives.
The investment strategy for a specific client is based upon the objectives stated
by the client during consultations. The client may change these objectives at
any time. Each client executes an Investment Policy Statement that documents
their objectives and their desired investment strategy.
For some clients, other strategies may be utilized. If a client wants to include
an individual equity in the portfolio, THG will hold the security and report on
performance. However, we explicitly state in our Investment Policy Statement
the conditions for including the security, which include that the client must be
the individual to specify the time to purchase or sell the asset. THG may also
include individual fixed income securities such as Certificates of Deposit,
investment grade bonds, government, and agency bonds, and exchange
traded funds as part of a portfolio. THG may also recommend the use of fixed
or variable annuities when appropriate for the client.
Risk of Loss
Investing in securities involves risk of loss that clients should be prepared to
bear, including the loss of principal investment. Past performance does not
guarantee future results. Different types of investments involve varying degrees
of risk, and it should not be assumed that future performance of any specific
investment or investment strategy (including the investments and strategies
recommended or undertaken by THG) will be profitable or equal any specific
Investment strategies such as asset allocation,
performance
levels.
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diversification, or rebalancing do not assure or guarantee better performance
and cannot eliminate the risk of investment losses. There is no guarantee that
a portfolio employing these or any other strategy will outperform a portfolio that
does not engage in such strategies. While asset values may increase and client
account values could benefit as a result, it is also possible that asset values
may decrease, and client account values could suffer a loss.
All investment programs have risks for the investor. Our investment approach
keeps the risk of loss in mind. The following provides a short description of
some of the risks associated with the types of investments that THG uses or
recommends:
•
Interest-rate Risk: Fluctuations in interest rates may cause investment
prices to fluctuate. For example, when interest rates rise, yields on
existing bonds become less attractive, causing their market values to
decline.
• Market Risk: The price of a security, bond, or mutual fund may drop in
reaction to tangible and intangible events and conditions. This type of
risk is caused by external factors independent of a security’s particular
underlying circumstances. For example, political, economic, and social
conditions may trigger market events.
•
Inflation Risk: When any type of inflation is present, a dollar today will
not buy as much as a dollar next year, because purchasing power is
eroding at the rate of inflation.
• Currency Risk: Overseas investments are subject to fluctuations in the
value of the dollar against the currency of the investment’s originating
country. This is also referred to as exchange rate risk.
• Reinvestment Risk: This is the risk that future proceeds from
investments may need to be reinvested at a potentially lower rate of
return (i.e., interest rate). This primarily relates to fixed income
securities.
• Business Risk: These risks are associated with a particular industry or a
particular company within an
industry. For example, oil-drilling
companies depend on finding oil and then refining it, a lengthy process,
before they can generate a profit. They carry a higher risk of profitability
than an electric company, which generates its income from a steady
stream of customers who buy electricity no matter what the economic
environment is like.
• Liquidity Risk: Liquidity is the ability to readily convert an investment into
cash. Generally, assets are more liquid if many traders are interested in
a standardized product. For example, Treasury Bills are highly liquid,
while real estate properties are not.
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• Concentration Risk: Maintaining concentrated positions in the same
companies, industries, and issuers invested in the same industries
increases the risk of loss relative to the market as a whole.
• Financial Risk: Excessive borrowing to finance a business’ operations
increases the risk of profitability, because the company must meet the
terms of its obligations in good times and bad. During periods of financial
stress, the inability to meet loan obligations may result in bankruptcy
and/or a declining market value.
• Mutual Fund Risk. Mutual funds are operated by investment companies
that raise money from shareholders and invest it in stocks, bonds, and
other types of securities. Each fund will have a manager that trades the
fund’s investments in accordance with the fund’s investment objective.
Mutual funds charge a separate management fee for their services, so
the returns on mutual funds are reduced by the costs to manage the
funds. While mutual funds generally provide diversification, risks can be
significantly increased if the fund is concentrated in a particular sector
of the market. Mutual funds come in many varieties. Some invest
aggressively for capital appreciation, while others are conservative and
are designed to generate income for shareholders. In addition, the
client’s overall portfolio may be affected by losses of an underlying fund
and the level of risk arising from the investment practices of an
underlying fund (such as the use of derivatives).
• Exchange Traded Fund Risk. ETFs are marketable securities that are
designed to track, before fees and expenses, the performance or returns
of a relevant index, commodity, bonds, or basket of assets, like an index
fund. Unlike mutual funds, ETFs trade like common stock on a stock
exchange. ETFs experience price changes throughout the day as they
are bought and sold. In addition to the general risks of investing, there
are specific risks to consider with respect to an investment in ETFs,
including, but not limited to: (i) an ETF’s shares may trade at a market
price that is above or below its net asset value; (ii) the ETF may employ
an investment strategy that utilizes high leverage ratios; or (iii) trading of
an ETF’s shares may be halted if the listing exchange’s officials deem
such action appropriate, the shares are de-listed from the exchange, or
the activation of market-wide “circuit breakers” (which are tied to large
decreases in stock prices) halts stock trading generally.
• Cash and Cash Equivalent Risk. THG may hold a portion of a client’s
assets in cash or cash equivalent positions (such as but not limited to
money market funds) typically for defensive and liquidity purposes.
Investments in these assets may cause a client to miss upswings in the
markets. THG’s advisory fee could exceed the yield / interest income
from holding cash or cash equivalents.
• REIT Risk: REITs are subject to risks generally associated with investing
in real estate, such as: possible declines in the value of real estate;
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in
adverse general and local economic conditions; possible lack of
availability of mortgage
interest rates; and
funds; changes
environmental problems. In addition, REITs are subject to certain other
risks related specifically to their structure and focus such as:
dependency upon management skills; limited diversification; the risks of
locating and managing financing for projects; heavy cash flow
dependency; possible default by borrowers; the costs and potential
losses of self-liquidation of one or more holdings; the possibility of failing
to maintain exemptions from securities registration; and, in many cases,
relatively small market capitalization, which may result in less market
liquidity and greater price volatility.
• Socially Responsible Investing Risks and Limitations. Upon specific
client request, THG will help clients implement aspects of environmental,
social and governance (generally referred to as “ESG”) considerations
into the client investment process. However, clients requesting to
engage in ESG-focused investing must be willing to accept the inherent
risks and limitations of that strategy, including without limitation those
risks and limitations described below. The investment universe of ESG-
related investment vehicles is by nature narrower in scope and therefore
the investment options may be limited when compared to non-ESG
mandated securities. By narrowing the scope of investment options,
clients may miss the opportunity to invest in a non-ESG mandated
security or sector, which could contribute to their overall portfolio
performance. ESG securities could underperform broad market indexes.
ESG mandated investment funds may have higher expense ratios than
non-ESG mandated investment vehicles. ESG considerations may vary
from person to person, so the client’s opinion about what constitutes
valid and valuable ESG principles may differ from those of the security
issuer. ESG scores and ratings may also differ between two different
ESG securities because of the way the respective fund managers
analyze and identify ESG factors. The underlying holdings of some ESG
investment vehicles may not disclose the same level or scope of ESG
information as other companies. As a result, some investments may not
capture ESG concepts with 100% accuracy. Therefore, THG may rely
on portfolio managers to establish their own system of ranking and
sustainable factors in coordination with their mandate.
Item 9 – Disciplinary Information
Legal and Disciplinary
The firm and its employees are not involved in legal or disciplinary events
related to past or present investment clients.
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Item 10 – Other Financial Industry Activities and Affiliations
Affiliations
Neither THG, nor its representatives are registered or have an application
pending to register, as a broker-dealer or a registered representative of a
broker-dealer; are registered or have an application pending to register, as a
futures commission merchant, commodity pool operator, a commodity trading
advisor, or a representative of the foregoing. THG does not receive, directly or
indirectly, compensation from investment advisors that it recommends or
selects for its clients. THG does not have arrangements that are material to its
advisory business or its clients with any related person required to be disclosed
in this Item 10.
For some high net worth clients, THG may recommend other investment
advisors, usually separate account managers. The selection of these
managers will be discussed with the client and agreed to in advance. If
separate account managers are chosen, the fees charged by that manager are
disclosed in the account opening documents which are delivered to the client
by that manager. If a separate account manager is chosen, the client is paying
two fees, similar to the fee structure of mutual funds, one to THG and one to
the separate account manager. Clients that use separate account managers
who purchase individual securities may also be charged brokerage fees
exceeding the transaction charge for mutual fund purchases. No Client is under
any obligation to utilize a separate account manager.
Item 11 – Code of Ethics, Participation or Interest in Client
Transactions and Personal Trading
Code of Ethics
The employees of THG have committed to a Code of Ethics that is available
for review by clients and prospective clients upon request. The firm will provide
a copy of the Code of Ethics to any client or prospective client upon request.
The Code of Ethics and Insider Trading policy requires employees to avoid any
potential conflicts of interest involving personal trades. Among other things, the
policy requires that employees:
• Act with integrity, competence, diligence, respect, and in an ethical
the public, clients, prospective clients, employers,
manner with
employees, and colleagues in the investment profession.
• Place the integrity of the investment profession, the interests of clients,
and the interests of THG above their own personal interests.
• Adhere to the fundamental standard that they should not take
inappropriate advantage of their position.
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• Avoid any actual or potential conflict of interest.
• Conduct all personal securities transactions in a manner consistent with
the policy.
conducting
investment
analysis, making
• Use reasonable care and exercise independent professional judgment
when
investment
recommendations, taking investment actions, and engaging in other
professional activities.
• Practice in a professional and ethical manner that will reflect credit on
themselves and the profession.
• Promote the integrity of, and uphold the rules governing, capital markets.
• Maintain and improve professional competence and strive to maintain
and improve the competence of other investment professionals.
• Comply with applicable provisions of the federal securities laws.
Participation or Interest in Client Transactions
THG and its employees may buy or sell securities that are also held by clients.
Employees may not trade their own securities ahead of client trades.
Employees are expected to comply with the provisions of THG’s Compliance
Manual.
Personal Trading
Christopher MacBean is THG’s Chief Compliance Officer. He or his designee
reviews all employee trades each quarter. Ryan Callaghan reviews Mr.
MacBean’s personal trades each quarter. The personal trading reviews help
ensure that the personal trading of employees does not affect the markets, and
that clients of the firm receive preferential treatment. Since most employee
trades are small mutual fund or exchange-traded fund trades, THG does not
expect their employee trades to affect the securities markets. Employees are
required to pre-clear certain personal securities transactions to avoid any
potential conflict of interest or appearance of a conflict of interest with client
trades.
Item 12 – Brokerage Practices
Selecting Brokerage Firms
If a client requests that THG recommend a broker-dealer/custodian for
execution or custodial services, THG generally recommends that investment
management accounts be maintained at Charles Schwab & Co., Inc., an SEC-
registered and FINRA member broker-dealer and qualified custodian
(“Schwab”). Before engaging THG to provide investment management
services, clients enter into a formal agreement with THG setting forth the terms
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and conditions for the management of the client’s assets, and a separate
custodial/clearing agreement with the designated broker-dealer/custodian.
Depending on which broker-dealer/custodian clients select to maintain their
account, they may experience differences in customer service, transaction
timing, the yield / interest income and availability of sweep account vehicles
and money market funds, and other aspects of investing that could cause
differences in account performance.
When seeking “best execution,” from a broker-dealer, the determinative factor
is not always the lowest possible cost, but whether the transaction represents
the best qualitative execution when considering the full range of a broker-
dealer’s services including the value of research provided, execution capability,
commission rates, and responsiveness. Although THG cannot guarantee that
clients will always experience the best possible execution available, THG seeks
to recommend a broker-dealer/custodian that will hold client assets and
execute transactions on terms that are, overall, most advantageous when
compared with other available providers and their services. THG considers a
wide range of factors when recommending a broker-dealer/custodian,
including:
• Combination of transaction execution services and asset custody
services (generally without a separate fee for custody);
• Capability to execute, clear and settle trades (buy and sell securities for
client accounts);
• Capability to facilitate transfers and payments to and from accounts
(wire transfers, check requests, bill payment, etc.);
• Breadth of available investment products (stocks, bonds, mutual funds,
ETFs, etc.);
• Quality of services (including research);
• Competitiveness of the price of those services (commission rates,
margin interest rates, other fees, etc.) and willingness to negotiate the
prices;
• Reputation, financial strength, and stability; and
• Prior service to THG and its other clients.
Schwab is compensated for its services according its fee schedule (which may
vary), generally by charging clients commissions or other fees on trades that
they execute or that settle into the custodial account. Although THG will seek
competitive rates and seek best execution for its clients, THG’s clients may not
necessarily obtain the lowest possible commission rates and fees for all
account transactions and services.
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Research and Other Benefits
While THG does not receive traditional “soft dollar benefits,” THG and by
extension, its clients receive access to certain institutional brokerage services
(trading, custody, reporting, and related services), many of which are not
typically available to Schwab retail customers. Schwab also makes various
support services available to THG. Some of those services help THG manage
or administer its clients’ accounts; while others help it manage and grow its
business. Schwab’s support services are generally available on an unsolicited
basis (THG does not have to request them) and at no charge to THG.
Schwab’s institutional brokerage services include access to a broad range of
investment products, execution of securities transactions, and custody of client
assets. The investment products available through Schwab include some to
which THG might not otherwise have access or that would require a
significantly higher minimum initial investment by its clients. These services
benefit THG’s clients and their accounts.
Schwab also makes other products and services available to THG that benefit
THG but may only indirectly benefit its clients or their accounts, such as
investment research developed by Schwab or third parties that THG may use
to service clients’ accounts. In addition to investment research, Schwab also
makes available software and other technology that:
• Provide access to client account data (such as duplicate trade
confirmations and account statements);
• Facilitate trade execution and allocate aggregated trade orders for
multiple client accounts;
• Provide pricing and other market data;
• Facilitate payment of THG’s fees from other clients’ accounts; and
• Assist with back-office functions, recordkeeping, and client reporting.
Schwab may offer other services intended to help THG manage and further
develop its business. These services include:
• Educational conferences and events;
• Consulting on technology, compliance, legal and business needs;
• Publications and conferences on practice management and business
succession; and
• Access to employee benefits providers, human capital consultants, and
insurance providers.
Schwab may provide some of these services itself. In other cases, it will
arrange for third-party vendors to provide the services to THG. Schwab may
discount or waive their fees for some of these services or pay all or a part of a
third party’s fees. Schwab can also provide occasional business meals and
entertainment for THG’s personnel.
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The availability of the services and products described above that THG
receives from Schwab (the “Services and Products”) provides THG with an
advantage, because THG does not have to produce or purchase them.
However, THG does not have to pay Schwab or any other entity for Services
and Products that Schwab provides. THG’s clients do not pay more for
investment transactions executed or assets maintained at Schwab as a result
of these arrangements. The receipt of these Services and Products is not
contingent upon THG committing any specific amount of business to Schwab
in trading commissions or assets in custody. There is no corresponding
commitment made by THG to Schwab or any other entity to invest any specific
amount or percentage of client assets in any specific securities or investment
products as a result of the above. However, these arrangements nonetheless
incentivize THG to recommend that clients maintain their account with Schwab,
based on THG’s interest in receiving Schwab’s services that benefit its
business rather than based on clients’ interest in receiving the best value in
custody services and the most favorable execution of their transactions. This
presents a conflict of interest. However, when THG makes such a
recommendation, it does so because it reasonably believes that recommending
Schwab to serve as broker-dealer/custodian is in its clients’ best interests. It is
primarily supported by the scope, quality, and price of Schwab’s services and
not Schwab’s services that benefit only THG.
Order Aggregation
Most trades are mutual funds or exchange-traded funds where trade
aggregation does not garner any client benefit. Based on this, THG does not
aggregate client trades.
Referrals from Broker-Dealers
THG does not currently receive referrals from broker-dealers. However, THG
previously received client referrals from Schwab through participation in the
Schwab Advisor Network™. Please refer to Item 14 below for more information.
Directed Brokerage
THG does not generally accept directed brokerage arrangements (when a
client requires that account transactions be executed through a specific broker-
dealer). In such client-directed arrangements, the client will negotiate terms and
arrangements for their account with that broker-dealer, and THG will not seek
better execution services or prices from other broker-dealers or be able to
"batch" the client’s transactions for execution through other broker-dealers with
orders for other accounts managed by THG. As a result, clients may pay higher
commissions or other transaction costs or greater spreads, or receive less
favorable net prices, on transactions for the account than would otherwise be
the case.
If the client directs THG to execute securities transactions for the client’s
the client correspondingly
accounts
through a specific broker-dealer,
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acknowledges that such direction may cause the accounts to incur higher
commissions or transaction costs than the accounts would otherwise incur had
the client determined to execute account transactions through alternative
clearing arrangements that may be available through THG. Higher transaction
costs adversely impact account performance. Transactions for directed
accounts will generally be executed following the execution of portfolio
transactions for non-directed accounts.
Item 13 – Review of Accounts
Periodic Reviews
Advisors generally perform quarterly account reviews, or they conduct more
frequent reviews when market conditions dictate. The firm’s Investment
Committee also meets weekly to review investment options, allocation,
construction, and related factors. The Investment Committee is instructed to
consider the clients’ current security positions and the likelihood that the
performance of each security will contribute to the investment objectives of the
clients, on the whole.
Review Triggers
Other conditions that may trigger a review are changes in the tax laws, new
investment information, and changes in a client's own situation.
Regular Reports
Investment Management clients receive written reports on at least a quarterly
basis. Clients may also receive written updates when requested which may
include updated net worth statements, tax recommendations, education
exhibits, retirement planning updates, or other topics based on the client’s
request and situation.
Item 14 – Client Referrals and Other Compensation
Incoming Referrals
THG has been fortunate to receive many client referrals over the years. The
referrals came from current clients, estate planning attorneys, accountants,
employees, personal friends of employees and other similar sources. The firm
does not compensate referring parties for these referrals.
THG previously received client referrals from Schwab through participation in
the Schwab Advisor Network™ (“the Service”), designed to help investors find
an independent investment advisor. THG does not currently participate in the
Service with respect to newly referred clients. Schwab is a broker-dealer
independent of and unaffiliated with THG. Schwab does not supervise THG
and has no responsibility for THG’s management of clients’ portfolios or THG’s
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other advice or services. THG continues to pay Schwab fees for previous client
referrals, but THG no longer receives referrals under this arrangement.
Referrals Out
THG does not accept referral fees or any form of compensation from other
professionals when a prospect or client is referred to them.
Other Economic Benefits
THG receives certain economic benefits from Schwab, as described in Item 12
above. THG’s clients do not pay more for investment transactions executed or
assets maintained at a broker-dealer/custodian or other entity as a result of
these arrangements. There is no corresponding commitment made by THG to
a broker-dealer/custodian or any other entity to invest any specific amount or
percentage of client assets in any specific mutual funds, securities, or other
investment products as a result of the above arrangements.
Item 15 – Custody
Account Statements
All assets are held at a qualified custodian, which means the custodian
provides account statements directly to clients at their address of record at least
quarterly.
Performance Reports
THG urges clients to compare the account statements received directly from
the custodian to any performance report or other statements provided by THG.
THG’s reports may vary from custodial statements based on accounting
procedures, reporting dates, or valuation methodologies of certain securities.
The account custodian does not verify the accuracy of THG’s investment
advisory fees.
Other arrangements
THG engages in other practices that require disclosure at the Custody section
of Part 1 of Form ADV, which are subject to an annual surprise CPA
examination in accordance with Rule 206(4)-2 of the Investment Advisers Act
of 1940.
In addition, certain clients have established asset transfer authorizations that
permit the qualified custodian to rely upon instructions from THG to transfer
client funds or securities to parties that may be considered “third parties.” These
arrangements are disclosed at Item 9 of Part 1 of Form ADV. However, in
accordance with the guidance provided in the SEC’s February 21, 2017
Investment Adviser Association No-Action Letter, the affected accounts are not
subject to an annual surprise CPA examination.
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Item 16 – Investment Discretion
Discretionary Authority for Trading
individual
THG accepts discretionary authority to manage securities accounts on behalf
of clients. In those engagements, THG has the authority to determine, without
obtaining specific client consent, the securities to be bought or sold, and the
amount of the securities to be bought or sold. THG trades in accordance with
the clients’
investment policy statements. For discretionary
management services, the client must provide THG with a limited power of
attorney acceptable to the custodian of the client’s assets.
The client approves the custodian to be used, and the commission rates or
transaction fees paid to the custodian. THG does not receive any portion of any
transaction fees or commissions paid by the client.
Discretionary trading authority facilitates placing trades in client accounts on
their behalf so that THG may promptly implement the investment policy the
client has approved in writing. A client may choose to withhold discretionary
authority and specify in their investment policy statement that they are to be
consulted before any trades may be placed in the account. In this situation, a
client may be holding an asset after discretionary clients have sold or
purchasing an asset after it was purchased for discretionary clients.
Non-Discretionary Service Limitations. Clients that determine to engage THG
on a non-discretionary basis correspondingly acknowledge that THG cannot
execute any account transactions without obtaining the client’s prior consent to
the transactions. Therefore, if THG would like to make a transaction for a
client’s account (including selling a security that THG no longer believes is
appropriate or buying a security that THG believes is appropriate), and the
client is unavailable, THG will be unable to execute the account transactions
(as it would for its discretionary clients) without first obtaining the client’s
consent. While TGH does not engage in “market timing,” this may negatively
impact account performance.
Limited Power of Attorney
A limited power of attorney is a trading authorization for this purpose. Clients
sign an advisory agreement including a limited power of attorney that allows
THG to execute the trades that clients have approved or have authorized by
granting THG discretionary trading authority.
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Item 17 – Voting Client Securities
Proxy Votes
THG does not vote proxies on securities. Clients are expected to vote their own
proxies.
When assistance on voting proxies
is requested, THG will provide
recommendations to the client. If a conflict of interest exists, it will be disclosed
to the client.
Item 18 – Financial Information
Financial Condition
THG does not have any financial impairment that will preclude the firm from
meeting contractual commitments to clients.
A balance sheet is not required to be provided because THG does not serve
as a custodian for client funds or securities and does not require prepayment
of fees of more than $1,200 per client, and six months or more in advance.
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Business Continuity Plan
General
THG has a Business Continuity Plan in place that provides detailed steps to
mitigate and recover from the loss of office space, communications, services,
or key people.
Disasters
The Business Continuity Plan covers natural disasters such as snowstorms,
hurricanes, tornados, and flooding. The Plan also covers manufactured
disasters. Electronic files are backed up daily and archived offsite.
Alternate Offices
Alternate offices are identified to support ongoing operations in the event the
main office is unavailable. It is our intention to contact all clients within five days
of a disaster that dictates moving our office to an alternate location.
Loss of Key Personnel
THG has sufficient personnel to support the firm in the event of an advisor or
owner’s serious disability or death. In addition to the business owners, there
are currently six Certified Financial Planners® on staff.
Information Security Program
Information Security
THG maintains an information security program to reduce the risk that your
personal and confidential information may be breached.
Privacy Notice
THG is committed to maintaining the confidentiality, integrity and security of the
personal information that is entrusted to us.
The categories of nonpublic information that we collect from you may include
information about your personal finances, information about your health to the
extent that it is needed for the financial planning process, information about
transactions between you and third parties, and information from consumer
reporting agencies, e.g., credit reports. We use this information to help you
meet your personal financial goals.
limited
information
With your permission, we disclose
to attorneys,
accountants, and mortgage lenders with whom you have established a
relationship. You may opt out from our sharing information with these
nonaffiliated third parties by notifying us at any time by telephone, mail, fax,
email, or in person. With your permission, we share a limited amount of
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information about you with your brokerage firm in order to execute securities
transactions on your behalf.
We maintain a secure office to ensure that your information is not placed at
unreasonable risk. We employ a firewall barrier, secure data encryption
techniques and authentication procedures in our computer environment.
We do not provide your personal information to mailing list vendors or solicitors.
We require strict confidentiality in our agreements with unaffiliated third parties
that require access to your personal information, including financial service
companies, consultants, and auditors. Federal and state securities regulators
may review our Company records and your personal records as permitted by
law.
Personally identifiable information about you will be maintained while you are
a client, and for the required period thereafter that records are required to be
maintained by federal and state securities laws. After that time, information may
be destroyed.
We will notify you in advance if our privacy policy is expected to change. We
are required by law to deliver this Privacy Notice to you annually, in writing.
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