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ITEM 1 – COVER PAGE
TRANSAMERICA FINANCIAL ADVISORS, LLC
Form ADV Part 2A
October 6, 2025
Two Liberty Place
50 South 16th Street
Suite 3700
Philadelphia, PA 19102
(770) 248-3271
WWW.TFACONNECT.COM
Transamerica Financial Advisors, LLC
Mailing Center
6400 C Street SW
Cedar Rapids, IA 52499
This Form ADV Part 2A (“Brochure”) provides information about the qualifications and business
practices of Transamerica Financial Advisors, LLC (“TFA”). If you have any questions about the
contents of this brochure, please contact us at (770) 248-3271. The information in this Brochure
has not been approved or verified by the United States Securities and Exchange Commission
(“SEC”) or by any state securities authority.
Additional information about TFA is also available at the SEC’s website: www.adviserinfo.sec.gov
(select “Firm” and type Transamerica Financial Advisors, LLC).
TFA is a federally registered investment adviser with the SEC. Registration with the SEC does not imply
a certain level of skill or training.
ITEM 2 – MATERIAL CHANGES
TFA has made the following changes to this brochure since the last update on March 28, 2025:
• TFA has disclosed a securities-backed lending arrangement available under its TFA365
Advisory Program.
When we update the Disclosure Brochure with material changes, we will either send you a copy or offer
to send you a copy (either by electronic means (email) or in hard copy form) within the required
timeframe.
If you would like a copy of this Disclosure Brochure, you may download it from the SEC’s public
disclosure website (IAPD) at www.adviserinfo.sec.gov, download it at www.tfaconnect.com, or contact
us at (770) 248-3271.
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ITEM 3 – TABLE OF CONTENTS
ITEM 1 – COVER PAGE ........................................................................................................................ 1
ITEM 2 – MATERIAL CHANGES ........................................................................................................... 2
ITEM 3 – TABLE OF CONTENTS ......................................................................................................... 3
ITEM 4 – ADVISORY BUSINESS .......................................................................................................... 4
ITEM 5 – FEES AND COMPENSATION ................................................................................................ 8
ITEM 6 – PERFORMANCE-BASED FEES AND SIDE-BY-SIDE MANAGEMENT ............................... 17
ITEM 7 – TYPES OF CLIENTS ............................................................................................................ 17
ITEM 8 – METHODS OF ANALYSIS, INVESTMENT STRATEGIES AND RISK OF LOSS ..................... 17
ITEM 9 – DISCIPLINARY INFORMATION ............................................................................................ 23
ITEM 10 – OTHER FINANCIAL INDUSTRY ACTIVTIES AND AFFILIATIONS ...................................... 25
ITEM 11 – CODE OF ETHICS, PARTICIPATION OR INTEREST IN CLIENT TRANSACTIONS AND
PERSONAL TRADING ....................................................................................................... 27
ITEM 12 – BROKERAGE PRACTICES ................................................................................................ 27
ITEM 13 – REVIEW OF ACCOUNTS .................................................................................................. 29
ITEM 14 – CLIENT REFERRALS AND OTHER COMPENSATION ..................................................... 30
ITEM 15 – CUSTODY .......................................................................................................................... 31
ITEM 16 – INVESTMENT DISCRETION.............................................................................................. 31
ITEM 17 – VOTING CLIENT SECURITIES (PROXY VOTING) ............................................................ 32
ITEM 18 – FINANCIAL INFORMATION ............................................................................................... 32
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ITEM 4 – ADVISORY BUSINESS
The Company
Transamerica Financial Advisors, LLC (“we/our/us/TFA”) is a federally registered investment advisor
registered with the SEC since 1991. TFA is also a broker-dealer and has been a member of the
Financial Industry Regulatory Authority (FINRA) since 1984 and member of the Municipal Securities
Rulemaking Board (MSRB).
TFA offers investment related products, variable insurance products, employer retirement solutions,
and advisory and asset management services to the retail public. TFA also acts in the capacity of a
broker-dealer and some of TFA’s investment advisor representatives (“Advisors”) act in the capacity of
registered representatives of the broker-dealer. When TFA is acting as a broker-dealer neither TFA nor
its Advisors are acting as fiduciaries under the law, but each has a responsibility to deal fairly with all
clients.
TFA is directly owned by AUSA Holding, LLC, which is an indirect, wholly owned subsidiary of the
ultimate parent, AEGON N.V., a publicly traded company listed on the New York Stock Exchange
(NYSE) and trading under the symbol AEG.
Advisory Services Offered
In its capacity as a federally registered investment advisor, TFA offers access to third-party money
managers who manage model portfolios on behalf of clients, referrals to third-party providers that offer
certain administrative services relating to employee benefit plans, access to wrap fee programs that offer
clients access to fee-based investment management, access to a suite of risk-based allocations to
strategies and access to a digital advice program under which clients receive investment portfolio
recommendations and investment management of the assets held in their accounts. TFA’s advisory
services are made available to clients through individuals registered with TFA as investment advisor
representatives.
At the time TFA offers you advisory services, our Advisors with the assistance of firm tools and online
resources, conduct an interview with you and collect financial information to determine your financial
needs, time horizon, and objectives. The Advisor will analyze your current financial situation,
investment goals, time horizon, risk tolerance, and present investment strategies, if any. The Advisor
will then provide you investment recommendations based on the analysis. TFA Advisors do not provide
legal, tax or accounting advice.
Our Advisors may offer you one or more of the following advisory services:
TFA365 Advisory Program
The TFA365 Advisory Program (“TFA365”) is a wrap fee program that offers clients access to a fee-
based investment management program.
TFA365 is available to individuals, pension and profit-sharing plans, trusts, estates, charitable
organizations, corporations, and other business entities. TFA has entered into an agreement with
Fidelity Institutional Wealth Adviser LLC (“FIWA”), whereby TFA will administer and sponsor TFA365
Advisory Program using the Fidelity Managed Account Xchange℠ managed account platform (the
“FMAX Platform” or “FMAX”).
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Within TFA365, you may invest in: (1) the Fund Strategist Portfolio Program (“FSP”), which provides
access to asset-allocated portfolios which invest in mutual funds, Exchange-Traded Funds (“ETFs”),
and other products; (2) the Separately Managed Account Program (“SMA”), which provides access to
portfolios of individual equities, fixed income, mutual funds and ETFs; and (3) the Unified Managed
Account Program (“UMA”), which allows you to invest in FSPs, SMAs, individually selected mutual
funds, and ETFs within one account. Within each TFA365 Advisory Program model portfolio, the client
owns the underlying securities in his or her account. Please refer to the current FIWA Form ADV Part
2A titled Fidelity Managed Account Xchange® for additional details.
NFS is the broker-dealer and the custodian for the TFA365 Advisory Program accounts.
For clients of the TFA365 Advisory Program, TFA has a revenue sharing arrangement with a third-party
lender (“Lending Sponsor”) that allows clients to use certain brokerage and advisory accounts as
collateral to obtain secured loans. This arrangement allows clients to borrow against the value of their
investment account for purposes other than the purchase of additional securities. This type of lending
can provide quicker access to funds without selling securities. However, if the value of the securities in
the investment account declines, clients may be required to provide additional collateral, or the lender
may force the sale of the securities in the account to repay the loan.
The Lending Sponsor compensates TFA for making the respective loan program available on TFA’s
platform and covers various administrative costs associated with servicing the loan and regulatory
reporting. Compensation can be up to 25 basis points of the outstanding loan amount.
This arrangement presents a conflict of interest, as TFA has a financial incentive to promote loans from
its Lending Sponsor over other lenders who do not provide TFA compensation. Although TFA does not
share this compensation with its Financial Professionals (“FPs”), and your FP does not have a direct
financial incentive to recommend the sponsor over other lenders, both TFA and its FPs may still be
incentivized to recommend borrowing over asset liquidation. This is because maintaining account
assets allows TFA and your FP to continue earning brokerage commissions and 12b-1 fees or advisory
fees.
Additional information about the TFA365 Advisory Program can be found in the TFA365 Advisory
Program Brochure (Form ADV Part 2A Appendix 1).
Transamerica® ONE Wealth Management Platform
The Transamerica® ONE Wealth Management Platform (“Transamerica® ONE”) is a wrap fee program
that offers clients access to a fee-based investment management program. “Wrap- fee” means that you
will pay a single fee for the services provided by the program, as opposed to purchasing and paying for
the services separately. There are, however, other fees associated with the accounts you hold, which
could include, but are not limited to paper statements fees, IRA fees, low balance fees, and opening and
closing account fees, which you will pay for outside of the wrap-fee.
Transamerica® ONE is available to individuals, pension and profit-sharing plans, trusts, estates,
charitable organizations, corporations, and other business entities. TFA has entered into an agreement
with Goldman Sachs Group, Inc. ("Goldman Sachs"), whereby TFA will administer and sponsor
Transamerica® ONE using Goldman Sachs Advisor Solutions’ internet- based platform.
Additionally, the Transamerica I-Series® model portfolios are available within Transamerica® ONE.
TFA is the Model Manager for the Transamerica I-Series® portfolios. Transamerica I- Series® model
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portfolios use strategic, tactical, and alternative asset allocation models in accordance with particular
investment objectives and risk targets.
In addition to using our proprietary investment model portfolios within the Transamerica® ONE Program,
TFA has retained independent firms to create model portfolios (“Third-Party Model Portfolios”). These
independent asset managers are referred to as “Model Managers.” TFA may, from time to time, replace
existing Model Managers or hire others to create Third- Party Model Portfolios. The Model Managers are
responsible for all investment selections for the model portfolios that they manage. From time to time,
Model Managers will update their model portfolios. TFA monitors the performance of the investments in
the Third-Party model portfolios on an ongoing basis.
Within Transamerica® ONE, you may select from multiple model portfolios, allowing you to pursue
different investment strategies within a single account. Depending upon the model portfolios selected,
the underlying assets can consist of, but are not necessarily limited to, individual stocks and bonds,
mutual funds, and ETFs (collectively “Investment Products”). Within each Transamerica® ONE model
portfolio, the client owns the underlying securities in his or her account.
TFA also offers Transamerica® Strategy Solutions which are a suite of risk-based allocations to
strategies on the Transamerica® One platform. There are five allocations, one for each of the five risk
categories. Transamerica® Strategy Solutions are intended for clients whose primary focus is achieving
a level of risk in the overall portfolio that matches the client’s risk tolerance.
Goldman Sachs Custody Solutions is the broker-dealer and the primary custodian for your accounts.
Goldman Sachs is the custodian for IRA accounts.
Additional information about Transamerica® ONE and Transamerica® Strategy Solutions can be found
in the Transamerica® ONE Wrap Fee Program Brochure (Form ADV Part 2A Appendix 1).
Transamerica® ALPHA Digital Investment Program
TFA has entered into an agreement with Betterment, LLC. ("Betterment"), whereby TFA will sponsor
Transamerica® ALPHA using Betterment’s internet-based platform. Betterment serves as a sub-advisor
for the program. TFA’s Advisor will assist you in determining if the Transamerica® ALPHA Program is
suitable for your initial and ongoing stated investment objectives and time horizon. Betterment provides
an internet-based platform through which Betterment provides discretionary managed account services
as the program’s sub-advisor. Model portfolios are developed and overseen by Betterment, Vanguard,
or TFA. Betterment uses a strategic asset allocation method for investing assets and uses ETFs as the
underlying investments for client assets. Betterment Securities, an affiliate of Betterment, is the broker-
dealer and Apex Clearing Corporation is the clearing broker for the Transamerica® ALPHA Program.
Millennium Trust Company serves as the custodian for Betterment IRA accounts.
TFA and your Advisor will not have, nor exercise, discretionary authority over your account in the
Transamerica® ALPHA Program.
Additional information about Transamerica® ALPHA can be found in the Transamerica® ALPHA Wrap
Fee Program Brochure (Form ADV Part 2A Appendix 1). Clients and prospective clients will receive,
and should review, a copy of Betterment’s Form ADV Part 2A (“Betterment Disclosure Brochure”) which
contains additional information regarding Betterment’s services, processes, and policies.
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Clients and prospective clients should understand that the Transamerica® ALPHA program is a digital
offering and that the primary method of communicating with clients and providing clients investment
advice will be through the Transamerica® ALPHA website, mobile applications, or other digital
interfaces that may become available in the future.
Third-Party Money Management Programs
Our Advisors have access to third-party money managers (“TPMMs”) that focus on providing managed
model portfolios to clients. Depending on the TPMM selected, the TPMM will typically utilize either
exchange traded products (“ETPs”) or mutual funds within their investment strategies. In some cases,
TPMMs may include equity securities, municipal securities, US government securities, and/or other
securities products within their investment strategies (please refer to the specific TPMM’s Form ADV
Part 2A or other disclosure document for a complete listing of the types of investments it may use in a
client’s model portfolio). Within each Third-Party Money Management Program, the TPMM selected will
have discretionary authority over your account to conduct the necessary trading activity.
If you own a no-load/non-commissionable Variable Annuity (“Advisory VA”) policy our Advisors may
offer you advisory services on the subaccount allocations in your Advisory VA. These services are
offered by TPMMs recommended by your Advisor and are designed to provide you with ongoing
investment management services on the subaccount allocations within your Advisory VA.
Employee Retirement Services/Transamerica Retirement Plan Exchange
For retirement plan services, TFA Advisors may refer clients to the Transamerica Retirement Plan
Exchange (“the Exchange”), administered by TAG Resources (“TAG”), a third-party administrator. The
Exchange allows for small and mid-sized businesses to provide a retirement plan to employees without
having to take on many of the administrative and fiduciary responsibilities. TAG will choose an
investment firm to select and monitor the plan’s investment lineup and to assume ERISA 3(38) fiduciary
responsibilities. Businesses offering a retirement plan through the Exchange become a participating
employer.
their
Transamerica Retirement Solutions (“TRS”) serves as the record keeper for this business, handling
benefit payments and enrollments and providing support up to and through the plan participant’s
transition to retirement. TRS allows plan sponsors and their plan participants to monitor and better
manage
investment performance reports, quarterly participant
investment choices with
statements, and a participant website at TA-Retirement.com.
The retirement plan services will be described in detail in the retirement plan provider’s agreement, or
other appropriate disclosure brochure. Client should refer to such documents for a complete discussion
of the services offered, including a description of all fees and expenses associated with the program.
Third Party Referral Services
TFA has entered into referral arrangements with various third-party investment advisers that participate
in, manage, or sponsor different types of money management services and investment advisory
programs. These referral arrangements are structured in accordance with the marketing rule 206(4)-1
under the Advisers Act which requires that we disclose to you the compensation we receive for
referring you to a third-party adviser, whether your Advisor is a client of the third-party manager and
any other conflicts that may exist between your Advisor and the third-party manager. Where we act
solely as a referrer, you will not enter into an agreement directly with us. In such an arrangement, you
will establish a direct relationship with the third-party investment adviser, and we will receive a referral
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fee from the adviser based on a percentage of the advisory fee they charge you. This compensation
creates a conflict of interest and serves as an incentive for your Advisor to recommend the services of
third-party investment advisers with which we maintain these referral relationships. The referral
disclosure you receive when you establish an account with the third-party adviser will specify the total
fee you will pay and what portion of that fee is payable to TFA. The amount of the fee varies by the
referral arrangement with a maximum fee of 2.75%. You should read the third-party adviser’s brochure,
and any compensation disclosure statements provided.
Third-Party Unaffiliated Investment Advisors
TFA acts as a sub-advisor to an unaffiliated registered investment advisory firm and has entered into an
arrangement as an approved money manager on an advisory platform or program sponsored by an
unaffiliated investment advisor.
TFA manages models or portfolios by allocating assets among various mutual funds or exchange traded
funds (together “funds”) on a discretionary basis using one or more of its proprietary investment
strategies (collectively referred to as “investment strategy”) for clients of an unaffiliated investment
advisor. In doing so, TFA may cause the unaffiliated investment advisors’ platform to buy, sell,
exchange and/or transfer shares of funds based upon the investment strategy.
TFA receives compensation for providing model management or other advisory services to unaffiliated
investment advisors. This compensation is generally an asset-based fee charged on assets invested in
managed portfolios and is ultimately part of the fees clients of the unaffiliated investment advisors pay.
These money manager fees may be more or less expensive than other available options to these clients.
Since TFA relies on the Investment Advisor Representative to choose portfolios for their clients, TFA
will earn compensation on assets invested in these portfolios without any direct relationship with clients.
Types of Investments
Within each of the advisory services described above, specific securities to be used are determined by
the selected TPMM, Portfolio Manager, or Model Manager.
restrictions, and
the
TFA Advisors provide assistance to their clients by explaining the investment management process,
investment objectives, any applicable securities
investment strategies
undertaken as part of the service; in reviewing and completing the written or electronic materials
required by each program; annually reviewing the client's ongoing needs and financial situation; and in
answering questions about the service.
Assets Under Management (AUM)
Regulatory AUM of $1.7 billion as of December 31, 2024.
ITEM 5 – FEES AND COMPENSATION
TFA and your Advisor are compensated in several ways. We want to be sure you understand how TFA
and your Advisor are compensated, as well as other costs associated with your account. Below are
important details about the fees and costs associated with your account.
The fees and costs charged differ among our programs. You will find details for each program below.
You should carefully examine your advisory service agreement for the advisory program you select. It
provides greater detail with respect to the fees and costs that you will pay for the program you have
selected.
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Program
Fees Deducted
from Your
Account
Other Expenses
Charged to Your
Account1
Total
Annual
Program
Fees
Advisor
Portion of the
Total Fee is
Negotiable
between You &
Your Advisor
Annual
Advisory Fee
Account
Aggregation
Discount
Offered
Yes
Dependent on the
TPMM program
selected.
Not to
exceed
2.75%
TPMM
Programs
(non-Variable
Product)2
Specific to the
TPMM (Please
refer to their Form
ADV Part 2A).
Specific to the
TPMM (Please
refer to their
Form ADV Part
2A).
Yes
Not to
exceed
1.20%3
TPMM
Programs
(Variable
Product)2
Specific to the
TPMM (Please
refer to their Form
ADV Part 2A).
Specific to the
TPMM (Please
refer to their
Form ADV Part
2A).
Dependent on the
TPMM program
selected and variable
product expenses as
described in your
product prospectus.3
Yes
Yes
Monthly in
arrears.
Not to
exceed
2.0%
Transamerica®
ONE Wealth
Management
Platform
Please refer to
Transamerica® ONE
Wrap Fee Brochure
for additional fee
information.
Yes
Employee
Retirement
Services
Not to
exceed
1.10%4
Specific to selected
platform. Please refer
to the provider’s fee
disclosure document.
Specific to
Employee
Retirement
Services
provider.
Specific to
selected platform.
Please refer to
the provider’s fee
disclosure
document.
Yes
Yes
Monthly in
arrears.
0.65% -
0.95%5
Transamerica®
ALPHA
Program
Please refer to
Transamerica®
ALPHA Wrap Fee
Brochure for
additional fee
information.
Yes
Yes
Monthly in
advance.
Not to
exceed
2.75%6
TFA365
Advisory
Program
Wealth Series
Platform
Please refer to
TFA365 Advisory
Program Brochure for
additional fee
information.
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1 Client may also incur certain charges imposed by third parties other than TFA and Advisor in connection with
investments made through Client’s account, including, without limitation, the following types of charges which are
generally charged by mutual funds and fully disclosed in the prospectus for each fund: 12(b)-1 fees, management
fees and administrative servicing fees, other transaction charges and service fees, and IRA and Qualified
Retirement Plan fees. These costs and fees are in addition to the Total Program Fee Client will pay to participant
in the Programs noted above.
Some mutual fund share classes that are available on the platforms charge a distribution fee pursuant to Rule
12(b)-1 under the Investment Company Act of 1940, also known as trails. You should carefully review the mutual
fund prospectuses associated with recommendations made by your Financial Professional prior to investing.
The Model Managers on the Transamerica® ONE Wealth Management Platform maintain a practice of
purchasing the lowest cost mutual fund share class made available through our custodian, Goldman Sachs
Custody Solutions and do not allow for any funds that have a 12(b)-1 fee.
For accounts held at a TPMM, the lowest cost mutual fund share class made available will be purchased. In
certain instances, the share classes purchased by the TPMM will pay 12(b)-1fees. TFA does not receive any
portion of these fees. Rather, the fees are either received by the TPMM and subsequently rebated to the
customer or are retained by the custodian.
For accounts held at TFA365 Advisory Program, the lowest cost mutual fund share class made available will be
purchased. In certain instances, the share classes purchased by a model manager will pay a 12 (b)-1 fee. TFA
does not receive any portion of these fees. Rather, the fees are rebated to the customer by the custodian.
For self-directed brokerage accounts managed by The Pacific Financial Group (“TPFG”) and TFA, you are not
charged an advisory fee. Instead, TPFG’s affiliate, Pacific Financial Group, LLC (“PFG”), receives an advisory fee
from the PFG Mutual Funds for providing investment advice to the Funds. In addition, for services provided by
TFA and the Advisor, TFA receives a fee paid by TPFG from the profits earned by TPFG and PFG. A portion of
these fees is paid by TFA to the Advisor. PFG Mutual Funds only have one share class available, therefore, you
will invest in that share class.
For accounts on the Retirement Plan Exchange, Transamerica Retirement Solutions (TRS), an affiliate of TFA,
will not always purchase the lowest cost mutual fund share class available. TRS does receive 12b-1 fees in
connection with these services. TFA does not receive any portion of these 12b-1 fees from TRS.
2 TFA’s Advisors do not establish the fee charged by the TPMM. TFA’s Advisors also do not establish the
termination procedures for the TPMM. Clients pay advisory fees directly to the TPMM and the TPMM in turn
compensates TFA. TFA pays a portion of this fee to its Advisors. TFA does not mark up the fees charged by the
TPMM. TPMMs will typically require that Clients authorize automatic fee deduction from their advisory account. In
many cases, the TPMM will also charge fees on cash positions held within client accounts. Clients should refer to
the TPMM’s Form ADV Part 2A or other Disclosure Brochure for a complete discussion of the fees and
termination procedures associated with the advisory program in which they choose to participate.
All fees paid by a client to a TPMM for model portfolio management services are separate and distinct from the
fees and expenses which may be charged by investment companies such as mutual fund and exchange traded
product fees and expenses. Such fees and expenses will generally include, but are not limited to, a management
fee, other fund operating expenses, distribution fees, and/or administrative fees.
Participation in TPMM advisory services offered through TFA may cost you more than purchasing similar services
directly from a TPMM. However, certain TPMM services may not be offered directly to clients and may only be
available through an introducing registered investment adviser such as TFA.
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Your TFA Advisor’s portion of your total fee will be in addition to the TPMM’s fee which can be found in the
TPMM’s Form ADV Part 2A or other Disclosure Brochure. Your total fee may be charged monthly or quarterly in
arrears or in advance depending on the TPMM. Also, other fees such as plan establishment fees, plan conversion
fees, and plan administration and compliance fees may be applicable, and will be disclosed in the account
establishment documentation.
3 The Annual Advisory Fee does not represent those fees and expenses charged by the variable product issuer
such as Mortality and Expense, Administrative Charges, and Product Rider or Enhancement Charges, or Variable
Subaccount Operating Expenses. For a more complete description of these fees and expenses, please refer to
your variable product account establishment paperwork and prospectus(es).
TFA Advisors may only provide advisory services for subaccount allocations on no-load/non- commissionable
variable annuities, otherwise known as an “Advisory VA.” These services are offered by TPMMs recommended by
your Advisor and are designed to provide you with ongoing investment management services on the subaccount
allocations within your Advisory VA. Within each Third-Party Money Management Program, the TPMM selected
will have discretionary authority over your account to conduct the necessary trading activity.
4 For retirement plans, the Advisor’s fee range will be between 0.05% and 1.10% annually. This fee can be
negotiated with your TFA Advisor.
5 The Total Annual Advisory Fee charged may be higher than the fees charged by other investment advisors for
similar services. For instance, Betterment, LLC offers direct-to- consumer services similar to Transamerica®
ALPHA. Therefore, clients would pay a lower advisory fee for algorithm-driven, automated (“Digital Advisor”)
investment advisory services by going direct to Betterment, LLC or other similar Digital Advisors. TFA reserves
the right to waive or lower the fee in certain cases.
6 Fees are expressed as an annual percentage of assets under management. The Total Program Fee to the client
is dependent on the model portfolio(s) selected and the advisor fee negotiated. Client may also incur certain
charges imposed by third parties other than by TFA and TFA’s Advisor in connection with investments made
through Client’s Account. For more details related to these charges, please refer to the TFA365 Advisory Program
Brochure (Form ADV Part 2A Appendix 1) under Fees and Compensation.
For TFA365 Advisory Program accounts that fall below the applicable Program account minimum, a minimum
annual account fee will apply to the total client fee or fees charged by the custodian. Minimum account fees are
expressed in annual amounts but are determined and assessed based on the account asset value at the end of
each month. For example, if an account has a $150 minimum annual account Program Fee, it will be assessed a
minimum of $12.50 every month based on the average daily balance of the account during the previous calendar
month. Therefore, if a client has large asset inflows or outflows during the year that cross the minimum asset
value threshold, it is possible for an account to be assessed a minimum fee for a particular month even if at the
end of the year a look back over the account’s average balance for the entire year would have placed it above the
minimum asset value threshold.
The TFA365 Advisory Program account minimums and minimum annual account fees are specified below:
TFA365 Advisory Program Strategist Program
(Account Minimum: $25,000): $35 Minimum Annual Account Fee
TFA365 Advisory Program Separately Managed Account Program
(Account Minimum: $100,000): $150 Minimum Annual Account Fee
TFA365 Advisory Program 365 Unified Managed Account Program
(Account Minimum: $25,000): $35 Minimum Annual Account Fee
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Additional Information about Third-Party Money Management Programs
Depending on your account balance and/or model portfolios selected within the Third-Party Money
Management programs available through TFA, the same or similar investment management strategies
or model portfolios may be available within Transamerica® ONE or TFA365 at different pricing levels
which may be more or less expensive to you.
The TPMMs may use other custodians such as, but not limited to, Schwab, Pershing, or Fidelity. These
custodians will deduct the advisory fee directly from your account or, if you have more than one
account, from the account you have designated for payment of your advisory fees. Please refer to your
account establishment paperwork, custodial account paperwork, and/or TPMM’s Form ADV Part 2A or
similar Disclosure Brochure for additional details on fees and expenses.
You will receive periodic financial statements (or notification that your financial statements are available
to view online) directly from your account custodian. These statements will show all transactions,
positions, and credits/debits (deposits/withdrawals) in your account. These statements will reflect
deductions for advisory fees paid by you.
Transamerica® ONE Wealth Management Platform
For detailed information on fees and billing, please see the TransOne appendix.
Depending on your account balance and/or model portfolios selected within Transamerica® ONE or
TFA365, the same investment management strategies or model portfolios may be available within the
Third-Party Money Management programs available through TFA at different pricing levels which may
be more or less expensive to you.
Transamerica® ALPHA Wrap Fee Program
For detailed information on fees and billing, please see the TransAlpha appendix.
TFA will pay the TFA Advisor a portion of its fee according to a compensation grid that may change
from time to time. The amount of this compensation may be higher than the fees charged by other
investment advisor firms for similar services. For instance, Betterment, LLC offers direct-to-consumer
services similar to Transamerica® ALPHA. Therefore, clients would pay a lower advisory fee for
algorithm-driven, automated (“Digital Advisor”) investment advisory services by going direct to
Betterment, LLC, or other similar Digital Advisors. The relative cost of the Transamerica® ALPHA
program is affected by such factors as the administrative costs associated with wrap fee arrangements,
the fees charged when investment advisory and brokerage services are purchased separately, and the
size of a client’s account.
TFA365 Advisory Program
For detailed information on fees and billing, please see the TFA365 Advisory Program appendix.
Depending on your account balance and/or model portfolios selected within TFA365, the same
investment management strategies or model portfolios may be available within the Third-Party Money
Management programs available through TFA at different pricing levels which may be more or less
expensive to you.
Please refer to the account establishment paperwork for the TFA365 Advisory Program for additional
details on fees and expenses.
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Refunds
For clients with assets managed within Third-Party Money Management Programs, please refer to the
termination provisions and, if applicable, fee refund provisions in your TPMM advisory service
agreement, account opening paperwork, and/or Form ADV Part 2A or similar Disclosure Brochure.
For clients receiving investment advisory services on variable products who terminate their advisory
relationship with us or their selected TPMM, your assets will remain under the custody of the issuing
insurance company or the issuing insurance company’s designated custodian. You should refer to the
termination provisions and, if applicable, fee refund provisions in your TPMM’s advisory service
agreement, account opening paperwork, and/or Form ADV Part 2A or similar Disclosure Brochure.
For clients with assets in Transamerica® ONE, the Client Services Agreement will continue in effect
until you or TFA terminates it by giving written notice to the other, effective as of the date of the notice.
The Client Services Agreement will also terminate should the agreement between TFA and Goldman
Sachs terminate. Upon termination, neither TFA, Advisor, Goldman Sachs nor any of the Model
Managers will have any obligation to recommend or take any action regarding the securities, cash, or
other investments in your Transamerica® ONE account. Upon termination of the Client Services
Agreement with TFA, your account assets held within your Transamerica® ONE account will remain
under the custody of Folio until you provide the required account transfer instructions to Goldman
Sachs.
For clients with assets in Transamerica® ALPHA, the Client Services Agreement will continue in effect
until you or TFA terminates it by giving written notice to the other, effective as of the date of the notice.
The Client Services Agreement will also terminate should the agreement between TFA and Betterment
terminate. Upon termination, neither TFA, nor your Advisor, will have any obligation to recommend or
take any action regarding the securities, cash, or other investments in your Transamerica® ALPHA
account. Upon termination of the Client Services Agreement with TFA, your account assets held within
your Transamerica® ALPHA account will remain under the custody of Betterment Securities or
Millennium Trust Company (for IRA accounts) until you provide the required account transfer
instructions to Betterment.
For clients with assets in TFA365, the Client Services Agreement will continue in effect until you or TFA
terminates it by giving written notice pursuant to the specific terms found in the TFA365 Appendix,
effective as of the date of the notice. The Client Services Agreement will also terminate should the
agreement between TFA and Fidelity terminate. Upon termination, neither TFA, nor your Advisor, will
have any obligation to recommend or take any action regarding the securities, cash, or other
investments in your TFA365 Advisory Program account.
Upon termination of the Client Services Agreement with TFA, your account assets held within your
TFA365 Advisory Program account will remain under the custody of NFS until you provide the required
account transfer instructions to Fidelity.
Changes in Fees
TFA, upon 30 days prior notice to clients, may at its discretion revise any aspect of the Total Program
Fees which include three components (1) the TFA Advisor’s fee, (2) the Platform fee, and (3) the
Portfolio Manager fee, including in a way that may cause the fees payable by the client to increase. A
client will be deemed to have approved a fee change unless he or she objects to the fee change by
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sending written notice pursuant to the Notice section in the Client Services Agreement and/or applicable
Program Appendix to TFA within 30 days from the date of the fee increase notification. TFA further
reserves the right to negotiate, discount or waive any fees associated with an advisory program in
general or payable by any client or group of clients in TFA’s sole discretion. Furthermore, TFA
employees and employees of affiliates may be entitled to fee discounts by virtue of their employment.
Conflicts of Interest
Transamerica® ALPHA Digital Investment Program
TFA and your TFA Advisor will receive a portion of your total fee for our ongoing advisory,
administrative, and marketing services related to the program.
Two service model options are available to clients: a Standard Service Model priced at 0.65% on all
assets and a Premier Service Model priced at 0.95% on assets above $10,000 and 0.65% for assets
$10,000 and below (based on the combined assets in all accounts within Transamerica® ALPHA by
the client). Of the 0.65% in the Standard and Premier Service Models, TFA will receive an annualized
fee of 0.40% for its investment advisory and administrative services and Betterment will receive 0.25%.
Of the 0.95% in the Premier Service Model, TFA will receive an annualized fee of 0.70% for its
investment advisory and administrative services and Betterment will receive 0.25%. The Total Annual
Advisory Fee charged may be higher than the fees charged by other investment advisor firms for similar
services. For instance, Betterment, LLC offers direct-to-consumer services similar to Transamerica®
ALPHA. Therefore, clients would pay a lower advisory fee for algorithm- driven, automated (“Digital
Advisor”) investment advisory services by going direct to Betterment, LLC, or other similar Digital
Advisors. TFA reserves the right to waive or lower the fee in certain cases at its discretion with notice to
clients as provided for in this brochure.
Transamerica® ONE Wealth Management Platform
TFA is the sponsor of and one of several Model Managers within the Transamerica® ONE program.
TFA may earn additional compensation that it would not otherwise earn when you elect to participate in
the Transamerica® ONE program as opposed to other investment management or similar advisory
service programs.
Transamerica® ONE is a wrap fee program which uses strategic, tactical, and alternative asset
allocation model portfolios to establish an individualized model portfolio in accordance with your
particular investment objectives and risk tolerance. Depending upon the model portfolios selected, types
of investments used can consist of, but are not limited to, individual stocks, mutual funds, and ETFs
(collectively “Investment Products”). Due to TFA’s advisory service fees within the Transamerica® ONE
program, you may be able to purchase such investment products in other accounts or programs at a
lower cost than participating in the model portfolios available to you in this program.
Additionally, TFA is the Model Manager for the Transamerica I-Series® model portfolios available within
Transamerica® ONE. Transamerica I-Series® model portfolios use strategic, tactical, and alternative
asset allocation models in accordance with particular investment objectives and risk targets.
Within Transamerica® ONE, you may select multiple model portfolios allowing you to pursue different
investment strategies within a single account. Within each Transamerica®ONE model portfolio, the
client owns the underlying securities in his or her account.
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TFA also offers Transamerica® Strategy Solutions, which are a suite of risk-based allocations to
strategies in the Transamerica® One platform. There are five allocations, one for each of the five risk
categories. Transamerica® Strategy Solutions are intended for clients whose primary focus is achieving
a level of risk in the overall portfolio that matches the client’s risk tolerance.
TFA365 Advisory Program
TFA and your Advisor will receive a portion of your total fee for our ongoing advisory, administrative,
and marketing services related to the program. TFA365 Advisory Program is a program which uses
strategic, tactical, and alternative asset allocation model portfolios to establish an individualized model
portfolio in accordance with your stated investment objectives, time horizon and risk tolerance.
Depending upon the model portfolios selected, types of investments used can consist of, but are not
limited to, individual stocks, bonds, mutual funds, and ETFs (collectively “Investment Products”). Due to
TFA’s advisory service fees within the TFA365 Advisory Program, you may be able to purchase such
investment products in other accounts or programs at a lower cost than participating in the model
portfolios available to you in this program.
TFA offers affiliated funds, Transamerica mutual funds, within the TFA365 UMA program. This offering
creates a conflict of interest in that Transamerica Asset Management, Inc., TFA’s affiliated company,
receives more overall revenue due to TFA offering its affiliated mutual fund products within the TFA365
UMA program than it would from offering similar unaffiliated mutual fund products within the TFA365
UMA program. In addition, the operating and management expenses charged by the affiliated
mutual funds may be more expensive than the operating and management expenses of similar
unaffiliated mutual fund products. You should carefully consider this conflict of interest and thoroughly
review the mutual fund prospectuses associated with recommendations made by your Financial
Professional prior to investing.
Clients may be offered access to securities-backed lending programs through third-party banks. These
loans are collateralized by securities held in clients' advisory account. While TFA does not directly
receive compensation for these loans, it does receive revenue share. The Lending Sponsor
compensates TFA for making the respective loan program available on TFA’s platform and covers
various administrative costs associated with servicing the loan and regulatory reporting. Compensation
can be up to 25 basis points of the outstanding loan amount. A conflict of interest exists because TFA
and its financial professionals have an incentive to recommend such programs. Clients are not
obligated to participate in the lending program and should consider the risks, including the possibility of
liquidation of pledged assets, and tax implications. Securities used as collateral in a loan are subject to
liquidation if the value falls below maintenance levels, which may negatively impact the client's
investment strategy.
Sale of Other Financial Products
Your TFA Advisor may also be able to offer you fixed insurance products through his or her affiliation
with World Financial Group Insurance Agency (“WFGIA”). If you purchase a fixed insurance policy from
your TFA Advisor acting in his or her capacity as a WFGIA Agent, you will pay a normal and customary
insurance commission for the purchase of the policy. In these cases, your TFA Advisor is not acting in
their capacity as an Advisor, but rather as an insurance agent of WFGIA and they will receive a
commission as an insurance agent. Such commission is paid to the applicable TFA Advisor, as an
insurance agent, from the issuer of the insurance product through WFGIA. Receipt of these
commission payments creates a conflict of interest. The Advisor has an incentive to recommend certain
non-variable insurance contracts that are available through his or her affiliation with WFGIA, an affiliate
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of TFA, for which the TFA Advisor may receive greater compensation instead of certain investment
advisory services through TFA that may be more suitable for you.
TFA is also registered as a broker-dealer. This allows TFA Advisors to recommend the purchase of
commission-based securities products to clients. The compensation paid on these individual products
may be greater than the compensation on investment advisory services, which creates a conflict of
interest for the TFA Advisor.
TFA endeavors to mitigate the risks associated with these conflicts by providing training and guidance
to its Advisors regarding the assessment of best interest and suitability given the client’s stated
investment objectives and time horizon.
is available
Retirement Plan Exchange
The Retirement Plan Exchange
through an agreement between TFA and
Transamerica Retirement Solutions (“TRS”) which is administered by TAG Resources (“TAG”), a third-
party administrator and 3(16) fiduciary. In connection with the provision of retirement plan services for
the Client within the Exchange, you may be able to purchase less expensive share classes of mutual
funds in other accounts or programs than the ones currently being used in the Exchange. TRS will not
always purchase the lowest cost mutual fund share class available. TRS does receive 12b-1 fees in
connection with these services. TFA does not receive any portion of these 12b-1 fees from TRS. TFA,
TRS and TAG are affiliated companies under common control. The parent company of TFA, TRS and
TAG will receive additional compensation if TRS and/or TAG is selected by the client.
Additional Conflicts of Interest
Summit Global Investments, LLC (“SGI”), an unaffiliated third-party money management firm and
independent investment adviser registered with the Securities and Exchange Commission, has entered
into agreements with TFA to provide certain investment advisory services to TFA clients. Richard
Thawley is registered with one or more of TFA’s affiliated insurance companies/agencies with which
TFA conducts business. Mr. Thawley is not registered or associated with TFA as a registered
representative or an investment advisor representative. Mr. Thawley’s trust is a private investor in SGI,
as such Mr. Thawley will benefit from business referred to SGI by TFA Advisors. Mr. Thawley’s access
to TFA Advisors could lead to certain TFA Advisors being influenced to recommend SGI to clients. We
resolve this conflict by monitoring the appropriateness of the recommendations made to you by our
Advisors.
In certain cases, TPMMs, Portfolio Managers, and other service providers may pay TFA for marketing
services per a marketing services agreement. The amount and terms of this marketing compensation
may increase or decrease from time to time. Any additional marketing services agreement paid by the
TPMMs, Portfolio Managers, or other service providers to TFA will not affect your account, the services
provided to you, the fee for advisory services that you pay to the TPMM, Portfolio Managers, or other
service provider, or the compensation paid by TFA to your Advisor. The existence of a marketing
services agreement with TPMMs, Portfolio Managers, or other service providers can create a conflict of
interest for your TFA Advisor and TFA. TFA will earn more revenue due to such marketing services
agreements, and although your TFA Advisor does not receive any of this revenue directly they
indirectly benefit from this additional revenue through different educational and marketing initiatives
conducted by a TPMM, Portfolio Manager, or other service provider.
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Each of the TPMMs, Portfolio Managers, or other service providers that have marketing arrangements
with TFA may attend, contribute to, or sponsor education and training meetings for our Advisors. A
TPMM, Portfolio Manager, or other service provider may reimburse TFA for up to 100% of the cost of
these meetings. These contributions and reimbursements create a conflict of interest because meeting
sponsors have more opportunities to provide Advisors with education on investments, their investment
management services, industry trends, and other issues; and because TFA benefits from these
contributions and reimbursements.
ITEM 6 – PERFORMANCE-BASED FEES AND SIDE-BY-SIDE MANAGEMENT
TFA does not charge advisory fees based on a share of the capital gains on or capital appreciation of
funds or securities in your account. These fees are also called performance-based fees. TFA’s advisory
fee compensation is charged only as disclosed above in Item 5.
ITEM 7 – TYPES OF CLIENTS
TFA provides investment advisory services to individuals, employer retirement plans, corporations or
other businesses, trusts, estates, and charitable organizations. Certain programs available through us
have minimum investment amounts starting at $10.00, however, this minimum may vary depending on
the account program selected by you. TPMMs selected by you have discretion to waive an account
minimum depending on the account program and if you have other related accounts managed by the
TPMM. Employer retirement plans, such as 401K plans, can in certain cases be opened with no
account minimum.
TFA has established conditions for opening and maintaining advisory accounts. Specifically, advisory
clients must complete an Investor Profile. This will provide us with information such as name, address,
date of birth and other information used to identify you. TFA may use third- party sources to verify and/or
update the information provided and may also request to see your driver’s license or other identifying
documents.
ITEM 8 – METHODS OF ANALYSIS, INVESTMENT STRATEGIES AND RISK OF LOSS
Third-Party Money Manager Programs
Advisors will assist you in selecting a TPMM whose investment strategies suit your needs and financial
objectives. Assistance will also be provided to you in explaining the differences among the TPMMs
available. Advisors will also provide assistance to you by explaining the investment management
process, investment objectives, and the investment strategies undertaken as part of the service; in
reviewing and completing the electronic or written materials required by the TPMM; annually monitoring
your ongoing needs and financial situation; and in answering questions about the service.
TFA selects TPMMs who are registered investment advisors based upon, but not limited to, the
following criteria:
Investment strategy
• Track record
•
• Disclosure documents, including disciplinary history
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The methods of analysis, sources of information and investment strategies used by TPMMs will vary.
We encourage you to read each TPMM’s Disclosure Brochures, Form ADV Part 2A and any other
document you receive prior to entering into an agreement with a TPMM. TPMMs will exercise
discretion over your account assets. Certain strategies may involve reinvesting client dividends.
A risk associated with this type of analysis is that past performance is not a guarantee of future results.
While a TPMM may have demonstrated a certain level of success in past economic times, the TPMM
may not be able to replicate that success in future markets. In addition, just because a TPMM may
have invested in a certain manner in past years, such TPMM has discretion to change how it manages
its strategies in future years. To mitigate this risk, TFA conducts annual due diligence on the TPMMs to
ensure the TPMMs meet compliance and regulatory requirements.
Transamerica® ONE Wealth Management Platform
Additional information related to the method of analysis, investment strategies, and risk of loss relevant
to Transamerica® ONE can be found in the Wrap Fee Program Brochure (Form ADV Part 2A
Appendix 1).
Transamerica® ALPHA Wrap Fee Program
Additional information related to the method of analysis, investment strategies, and risk of loss relevant
to Transamerica® ALPHA can be found in the Wrap Fee Program Brochure (Form ADV Part 2A
Appendix 1).
TFA365 Advisory Program
Additional information related to the method of analysis, investment strategies, and risk of loss relevant
to TFA365 Advisory Program can be found in the Program Brochure (Form ADV Part 2A Appendix 1).
Transamerica I-Series® Program
In the Transamerica I-Series® program (“I-Series Program”), TFA makes available its own proprietary
investment model portfolios. These were created using risk/return analysis of historical data that
includes multiple market cycles. TFA also analyzes the performance of various asset classes such as
equity, fixed income, commodities, real estate, and cash. These asset classes are then broken out into
further subsets based on factors such as market capitalization and international and domestic markets.
The ETFs for each asset class or subclass are selected based on various data including expense ratio,
performance history, liquidity, tracking to underlying index, provider diversification and number of
holdings. Each asset allocation model portfolio is rebalanced periodically to the targeted asset
allocation.
Transamerica I-Series® strategies typically invest in ETFs and/or mutual funds (“funds”). Each of these
funds or ETFs invests in at least 20 individual stocks, bonds, futures, or options.
In consultation with their TFA Advisor, clients may select an investment strategy that ranges from I-
Series Ultra Conservative, which is primarily invested in bond ETFs and/or funds, to I- Series
Aggressive, which is primarily invested in stock ETFs and/or funds.
Past performance is not indicative of future results. Therefore, you should never assume that future
performance of any specific investment or investment strategy will be profitable. Investing in Investment
Products involves risk of loss. Further, depending on the different types of investments there may be
varying degrees of risk. You should be prepared to bear investment loss including loss of original
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principal. Because of the inherent risk of loss associated with investing, our firm is unable to represent,
guarantee, or even imply that our services and methods of analysis can or will predict future results,
successfully identify market tops or bottoms, or insulate you from losses due to market corrections or
declines.
Investment Strategies
For a full detailed explanation of investment strategies within the I-Series program, please refer to the
Transamerica® ONE Appendix.
Transamerica® Strategy Solutions
Transamerica® Strategy Solutions are a suite of risk-based allocations to strategies in the
Transamerica® One platform. There are five allocations, one for each of the five risk categories. For
more details, see the Transamerica® ONE appendix.
Transamerica® ALPHA Stars Strategy
Transamerica® ALPHA Stars Strategy invests in a diversified portfolio of both stock and bond ETFs in
a blend that seeks to balance returns with risk. The balance between stocks and bonds and between
returns and risk will be based solely on the time remaining until the target goal date with risk
management taking more precedence as the goal date approaches. To automate rebalancing of the
portfolio as the target date approaches, the client must have the “Auto Update” feature turned on. The
strategy will hold equities throughout a bear market and will NOT seek to reduce equity downside
during such time. The strategy will instead seek tax efficiency by reducing trading frequency and
preferring long-term gains and losses over short- term gains and losses.
Investments are allocated on a long term, buy, and hold basis to a select group of U.S. and
international stock and bond categories. One or two ETFs are purchased and held for each category.
These ETFs are reviewed by TFA periodically and are replaced as needed based on a review of the
ETF’s ratings, returns, downside risk, daily liquidity, and other measurements.
Material Investment Risks
TFA’s advisory programs offer multiple Model Portfolios to satisfy a wide variety of investment and risk
profiles, ranging from the most aggressive portfolios to the most conservative. In general, the advisory
programs offered through TFA are subject to the risks noted below. However, Model Portfolios that
have higher concentrations in equity investments are subject to greater risk, such as stock market
volatility and foreign exposure. Model Portfolios that have a higher concentration in fixed income
securities have greater exposure including, but not limited to, credit, interest rate, and liquidity risks.
Risk of Loss: Although TFA works hard to preserve your capital assets and increase your wealth,
investing in Investment Products involves a risk of loss to your principal (invested amount) and any
unrealized profits. For example, securities may not be sold at the appropriate time to achieve a profit.
Certain model portfolios impose more risk than others. As a fiduciary, TFA will strive to provide
investment advice that is in your best interest.
TFA and its Advisors will strive to provide investment advice for your assets to the best of our ability;
however, we cannot guarantee any level of performance or prevent losses in your account assets. All
investments in securities include a risk of loss of your principal and any unrealized profits. Stock
markets and bond markets fluctuate over time and clients may lose money. You should be prepared to
lose money in any investment account. Investments are not a deposit of a bank and are not insured or
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guaranteed by the Federal Deposit Insurance Corporation or any other government agency. You may
lose money by investing in Investment Products. Each investment strategy offered by the advisory
programs offered by TFA pose risks, and many factors affect each investment or account’s
performance.
Securities-backed lines of credit are not appropriate for all clients and involve significant risks. The use
of such loans can magnify losses, and the forced liquidation of securities may occur in declining
markets. Clients should carefully consider the impact of borrowing against their investment portfolio,
including the potential for loss of principal, interruption to their investment strategy, and tax
consequences.
Investments or accounts are also subject to volatility in non-U.S. markets through either direct exposure
or indirect effects in the U.S. markets from events abroad. Investments or accounts that seek exposure
to debt are subject to risks of prepayment or default, and Model Portfolios that concentrate in particular
industries or are otherwise subject to particular segments of the market may be significantly impacted
by events affecting those industries or markets. In addition, the investments in your advisory account
may be subject to the following specific risks:
Investing in Mutual Funds and Exchange-Traded Funds (“ETFs”): Your account bears all the risk of
the investment strategies employed by the mutual funds and ETFs held in your account, including the
risk that a mutual fund or ETF will not meet its investment objectives. For the specific risks
associated with a mutual fund or ETF, please see its prospectus.
Investing in Exchange Traded Notes (“ETNs”): ETNs are unsecured debt obligations of the issuer
(often a bank). As such, ETN holders are directly exposed to the issuer's credit or default risk.
Investing in Environmental, Social, and Governance (“ESG”): ESG investing, also known as
“socially responsible investing,” focuses on the social values or environmental, social, and governance
standards or the sustainability factors of an investment. Some investment strategies use criteria to
supplement financial analysis when considering a particular issuer or security, while others affirmatively
select “socially responsible” investments or screen out or exclude investments in companies that
engage in certain activities. This may limit the type and number of investments available in a strategy
and cause the strategy to underperform other strategies without a ESG based focus or with a different
type of focus or screening methodology. ESG strategies may underperform the market as a whole.
Companies and issuers selected in an ESG based strategy may not or may not continue to
demonstrate ESG based characteristics.
Reliance on Technology; Cybersecurity: Certain TFA investment activities and investment strategies
are dependent upon algorithms, as well as other various computer and telecommunications
technologies, many of which are provided by or are dependent upon third parties such as data feed,
data center, telecommunications, or utility providers. The successful deployment, implementation,
and/or operation of such activities and strategies, and various other critical activities of TFA on behalf of
its clients, could be severely compromised by system or component failure, telecommunications failure,
power loss, a software-related “system crash,” fire or water damage, human errors in using or accessing
relevant systems, unauthorized system access or use (e.g., “hacking”), computer viruses, or various
other events or circumstances. It is not possible to provide fool-proof protection against all such events,
and no assurance can be given about the ability of applicable third parties to continue providing their
services. Any event that interrupts such computer and/or telecommunications systems or operations
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could have a material adverse effect on TFA’s clients, including preventing TFA, Betterment, Goldman
Sachs, Fidelity, EAM, and/or a Model Manager from trading, modifying, liquidating, and/or monitoring its
clients’ investments. In addition, clients should be aware of the risk of attempted cyber-attacks and
harm to technology infrastructure and data from misappropriation or corruption.
With respect to the TFA365, Transamerica® ALPHA and Transamerica® ONE programs, due to TFA’s,
Goldman Sachs’, Fidelity’s, and Betterment’s interconnectivity with third party vendors, central agents,
exchanges, clearing houses, and other financial institutions, TFA, Goldman Sachs, Fidelity, and
Betterment could be adversely impacted if any of them is subject to a cyber- attack or other information
security event. Although TFA, Goldman Sachs, Fidelity, and Betterment take proactive measures and
endeavor to modify them as circumstances warrant, their computer systems, software, and networks
may be vulnerable to unauthorized access, issues, computer viruses or other malicious code, and other
events that could have a security impact.
Algorithm Risks (Transamerica® ALPHA): The use of algorithms to provide investment advisory
advice carries the risk that changes to algorithm’s code may not have the desired effect with respect to
client accounts. While this risk increases if changes to the algorithms are insufficiently tested prior to
implementation, even extensively tested changes may not produce the desired effect over time. The
algorithms used in the Transamerica® ALPHA program are based on a number of assumptions, which
may have inherent limitations and may not prove to be accurate.
Investment Risk: Every mutual fund and ETF is run by a manager who is making decisions on which
stocks and bonds to buy and sell. These securities can lose money causing the mutual fund or ETF to
lose money.
Operation Risk: Every ETF and mutual fund are investment companies that are run by an advisor and a
board of directors that is responsible for managing the funds operations and following the laws and
regulations relevant to ETFs and mutual funds. The managers of the fund companies may commit
fraud, malfeasance, or simply make bad decisions that result in higher expenses for the funds
investors, mistaken calculations of the fund’s true value, and losses of fund assets.
Interest Rate Risk: Fluctuations in interest rates may cause investment prices to fluctuate. For
example, when interest rates rise, yields on existing bonds become less attractive, causing their market
value to decline, and vice versa.
Market Risk: The price of investments in your advisory account may drop in reaction to tangible and
intangible events and conditions. This type of risk is caused by external factors independent of a
security’s particular underlying circumstances. For example, political, economic, and social conditions
may trigger market events. Economies and financial markets throughout the world are increasingly
interconnected. Economic, financial, or political events, trading and tariff arrangements, terrorism,
pandemics, technology and data interruptions, natural disasters and other circumstances in one country
or region could be highly disruptive to, and have profound impacts on, global economies or markets.
During periods of market disruption, the underlying investments’ exposure to the risks described
elsewhere in this section will likely increase. As a result, whether the underlying investments are in
securities of issuers located in or with significant exposure to the countries directly affected, the value
and liquidity of the underlying investments may be negatively affected. Also, liquidity of investments, or
even an entire market segment, can deteriorate rapidly, particularly during times of market turmoil, and
those investments may be difficult or impossible to trade.
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Inflation Risk: When any type of inflation is present, a dollar today will not buy as much as a dollar last
year, because purchasing power is eroding at the rate of inflation.
Currency Risk: Overseas investments can be subject to fluctuations in the value of the investment in
U.S. dollars, which are due to fluctuations in the currency of the investment’s originating country.
Reinvestment Risk: This is the risk that future proceeds from investments may be reinvested at a
potentially lower rate of return (i.e., interest rate).
Concentration Risk: To the extent a significant portion of the assets in a client’s account are
concentrated in the securities of a single issuer, industry, sector, country or region, the overall adverse
impact on the client of adverse developments in the business of such issuer, such industry, or such
government could be considerably greater than if the client did not concentrate their investments to
such an extent.
Business Risk: These risks are associated with a particular industry or a particular company within an
industry.
Financial Risk: Excessive borrowing to finance a business’s operations increases the risk of
bankruptcy, because the company must meet the terms of its obligations in good times and bad. During
periods of financial stress, the inability to meet loan obligations may result in bankruptcy and/or
declining market value.
Fixed Income Risk: Portfolios that invest in fixed income securities are subject to several general risks,
including interest rate risk, credit risk, and market risk, which could reduce the yield that an investor
receives from his or her portfolio. These risks may occur from fluctuations in interest rates, a change in an
issuer’s individual situation or industry, or events in the financial markets.
Credit Risk: Changes in financial condition of an issuer or counterparty, and changes in specific
economic or political conditions that affect a particular type of security or issuer, can increase the risk of
default by an issuer or counterparty, which can affect a security or instrument’s credit quality or value.
Lower quality debt securities and certain types of other securities involve greater risk of default or price
changes due to changes in the credit quality of the issuer.
Foreign Risk: Foreign securities are subject to interest rate, currency exchange rate, economic,
regulatory, and political risks, all of which may be greater in emerging markets. These risks are
particularly significant for securities that focus on a single country, region, or emerging markets. Foreign
markets may be more volatile than U.S. markets and can perform differently from the U.S. market.
Emerging markets can be subject to greater social, economic, regulatory, and political uncertainties and
can be extremely volatile. Foreign exchange rates may also be extremely volatile.
Tax Risk: Securities in the investment strategy may be bought and sold without regard to a client’s
individual tax ramifications, and so portfolio turnover could cause the client to incur tax obligations that
negatively affect the after-tax return.
Tactical Asset Allocation Risk: Tactical asset allocation is an investment strategy that actively adjusts
a strategy’s asset allocation. A strategy’s tactical asset management discipline may not work as
intended. A strategy may not achieve its objective and may not perform as well as other strategies using
other asset management styles, including those based on fundamental analysis (a method of evaluating
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a security that entails attempting to measure its intrinsic value by examining related economic, financial
and other factors) or strategic asset allocation (a strategy that involves periodically rebalancing the fund
in order to maintain a long-term goal for asset allocation). This strategy may not work as intended. The
sub-adviser’s evaluations and assumptions in selecting underlying funds or individual securities may be
incorrect in view of actual market conditions and may result in owning securities that underperform
other securities. The management process might also result in a strategy having exposure to asset
classes, countries or regions, or industries or groups of industries that underperform other management
styles. In addition, a strategy’s risk profile with respect to particular asset classes, countries and regions,
and industries may change at any time based on the sub-adviser’s allocation decisions.
ITEM 9 – DISCIPLINARY INFORMATION
TFA is both a broker-dealer and a federally registered investment adviser. In the last ten years, TFA has
had four disciplinary events that are material to your evaluation of us. Two of the events involve charges
brought by the Securities and Exchange Commission (“SEC”). Two of the events involve charges
brought by TFA’s self-regulatory organization, Financial Industry Regulatory Authority, Inc. (“FINRA”).
SEC Proceedings
• On March 11, 2019, the SEC issued an Order Instituting Administrative and Cease-and-Desist
Proceedings, Pursuant to Sections 203(e) and 203(k) of the Investment Advisers Act of 1940, Making
Findings, and Imposing Remedial Sanctions and a Cease-and-Desist Order (“Order”) relating to
TFA’s disclosure of its mutual fund share class selection practices and the 12b-1 fees TFA and its
associated persons received. Specifically, the SEC alleged that TFA failed to adequately disclose in
its Form ADV or elsewhere the conflicts of interest related to a) its receipt of 12b-1 fees and/or b) its
selection of mutual funds share classes that pay such fees. TFA self-reported this matter to the SEC
pursuant to the SEC Division of Enforcement’s Share Class Selection Disclosure Initiative.
TFA settled this matter with the SEC. TFA agreed to a censure, to pay disgorgement of
$5,364,292.04 plus $658,780.64 in interest, and to cease and desist from violating certain securities
laws and regulations. The disgorgement and interest were paid to a Distribution Fund (“Fund”) for
distribution to investors who purchased or held 12b-1 fee paying share class mutual funds in advisory
accounts when a lower-cost share class of the same fund was available to the client. The Order states
that these investors are to receive from the Fund the 12b-1 fees attributable to the investor during the
relevant period, plus interest, subject to a de minimis threshold.
The foregoing is only a summary of the Order. A copy of the Order is available on the SEC’s website
at www.sec.gov.
• On August 27, 2018, the SEC settled public administrative Cease-and-Desist proceeding naming TFA
and certain of its affiliates (“Order”). As to TFA, the Order relates to, among other things, errors in
certain models used by TFA in its Transamerica I-Series® and Transamerica® ONE programs. The
Order also states that the parties failed to make appropriate disclosures regarding these matters. In
addition, the Order states that the parties failed to have adequate policies and procedures. The
models at issue in the case were managed by an affiliate, AEGON USA Investment Management,
LLC (“AUIM”) and by F-Squared Investments, Inc. (“F-Squared”). The models managed by AUIM
were the Global Tactical Allocation – Conservative, Global Tactical Allocation–Balanced, Global
Tactical Allocation – Growth, Tactical Fixed Income, Global Tactical Income and Global Tactical
Rotation models. The models managed by F-Squared were the AlphaSector Rotation Index,
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AlphaSector Premium Index and World Allocator Premium Index. These strategies are no longer
offered by TFA and neither AUIM nor F-Squared currently provide model management services to
TFA. The strategies developed by AUIM and F-Squared were offered by TFA in the Transamerica I-
Series® and Transamerica® ONE programs between 2011 and 2015.
TFA has settled this matter with the SEC. TFA agreed to a censure, to pay a penalty of $800,000, to
pay disgorgement of $1.7 million plus $258,162 in pre-judgment interest, and to cease and desist
from violating certain securities laws and regulations. The disgorgement, interest and penalties have
been paid to a Fair Fund (“Fund”) for eventual distribution to affected investors who purchased or
held an interest in the AUIM and F- Squared strategies in the Transamerica I- Series® and
Transamerica® ONE programs from July 2011 through June 2015. The Order states that these
investors are to receive from the Fund an amount related to the pro rata fees and commissions paid
by them during that period, plus interest, subject to a de minimis threshold.
In accepting the settlement, the SEC considered the substantial cooperation and the remedial efforts
of TFA and its named affiliates. In the Order, the SEC acknowledged that, after the start of the SEC
staff’s investigation but before the settlement, TFA and the named affiliates had voluntarily retained a
compliance consultant to conduct a comprehensive independent review of certain compliance policies
and procedures, internal controls and related procedures, and that the consultant’s written findings
had been received and proposed changes implemented. The SEC also acknowledged that, in
advance of receiving recommendations from the independent compliance consultant, TFA and its
affiliates had already begun making revisions and improvements to their compliance policies and
procedures. The SEC also considered that TFA and its affiliates retained the independent compliance
consultant for further reviews.
The settlement does not impose any restrictions on the business of TFA.
The foregoing is only a summary of the Order. A copy of the Order is available on the SEC’s website
at www.sec.gov.
FINRA Proceedings
• On December 21, 2020, TFA and FINRA entered into a Letter of Acceptance, Waiver and Consent in
which TFA agreed to settle alleged FINRA rule violations. TFA consented to the sanctions and to the
entry of findings that it failed to reasonably supervise its representatives’ recommendations of three
different products – variable annuities, mutual funds and 529 Plans. TFA was censured, fined
$4,400,000 and required to pay $4,354,160 in restitution to customers.
A copy of this Order is available on FINRA’s website at www.finra.org/rules-guidance/oversight-
enforcement/finra-disciplinary-actions-online.
• On July 27, 2015, TFA and FINRA entered into a Letter of Acceptance, Waiver, and Consent in which
TFA agreed to settle alleged FINRA rule violations. TFA agreed to a censure and fine of $85,000 and
paid restitution to impacted Clients in the amount of $51,066.08 (plus interest). This matter pertained
to TFA failing to identify and apply volume discounts to certain clients’ eligible purchases of non-
traded real estate investment trusts (REITs) and business development companies (BDCs), resulting
in customers paying excessive sales charges of approximately $51,000. TFA also failed to establish,
maintain, and enforce a supervisory system and written supervisory procedures with respect to the
sale of non-traded REITs and BDCs.
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ITEM 10 – OTHER FINANCIAL INDUSTRY ACTIVTIES AND AFFILIATIONS
TFA is also a broker-dealer. In general, TFA’s Advisors, management team, and most of TFA’s
Investment Committee members are Registered Representatives of TFA’s broker-dealer. The majority
of TFA’s Advisors are also affiliated with World Financial Group Inc., a financial services marketing
company that is affiliated with TFA.
TFA is a member of the Transamerica Group of companies. These companies include investment
companies that offer mutual funds and fixed and variable insurance products. Many of these products
can be purchased by the various TPMMs or Model Managers available in TFA’s programs. Based on
TFA’s affiliation with various investment companies and variable insurance companies, a conflict of
interest exists due to the compensation paid to TFA by these companies and compensation gained by
our affiliates through fees and expenses charged to you on their products. This compensation is in
addition to the advisory fees you pay to TFA. TFA mitigates these conflicts by monitoring the
appropriateness of the recommendations made to you by TFA’s Advisors regarding all advisory
services they offer you and on all products you purchase, including those products issued by TFA’s
affiliates.
TFA has contracts with TPMMs who are also investment advisors that offer fee-based advisory
programs. These relationships were described in Item 4. These third-party money managers are not
affiliated with TFA, and they pay TFA a portion of the fees you pay to them. This is considered a conflict
of interest. The cost of placing your assets with one of these TPMMs may be higher than placing your
assets in another advisory account.
TFA also has arrangements with a third-party bank to facilitate securities-backed lending for its clients.
TFA receives compensation related to clients' participation in these programs. This creates a conflict of
interest, as the firm may be incentivized to recommend or facilitate loans that generate revenue. We
mitigate this conflict by disclosing it to our clients, ensuring any lending recommendations are made in
the client's best interest, and requiring additional supervision and compliance review for such
transactions.
Broker-Dealers under Common Control with AEGON N.V.
The following FINRA registered broker-dealers are under common control with TFA. TFA and each of
these other broker-dealers are indirect, wholly owned subsidiaries of AEGON N.V.
• Transamerica Investors Securities Corporation
• Transamerica Capital, LLC
Transamerica Capital, LLC (“TCL”) is the principal underwriter for variable annuity and life insurance
products offered by TFA’s affiliated insurance companies. TFA has a selling agreement with this broker-
dealer that compensates TFA for selling these products. TCL is also a wholesale distributor of
Transamerica products. Such compensation creates a conflict of interest for TFA and its Advisors. TFA
mitigates this conflict by monitoring the appropriateness of the recommendations made to you by TFA
Registered Representatives and Advisors on all products and advisory services you purchase including
those products issued by our affiliates.
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Investment Companies under Common Control with AEGON N.V.
TFA has an agreement to sell mutual funds of one of its related investment companies, Transamerica
Funds. TFA offers insurance products through affiliated insurance companies which contain shares of
the Transamerica Series Trust and/or Transamerica Partners Funds, both of which are affiliated
investment companies. TFA receives compensation from these sales. Such compensation creates a
conflict of interest for TFA and its Advisors. TFA mitigates this conflict by monitoring the
appropriateness of the recommendations made to you by TFA Registered Representatives and
Advisors.
Registered Investment Advisers under Common Control with AEGON N.V.
The following SEC Registered Investment Advisers are under common control with TFA. TFA and each
of these advisory firms are indirect, wholly owned subsidiaries of AEGON N.V.
• Transamerica Asset Management, Inc. (“TAM”)
• AEGON USA Investment Management, LLC (“AUIM”)
• Transamerica Retirement Advisors, Inc. (“TRA”)
Insurance Companies or Agencies under Common Control with AEGON N.V.
TFA has material relationships or arrangements with a select group of product sponsors (“Sponsoring
Companies”), some of which are affiliated insurance companies/agencies. In certain cases, some of
TFA’s officers may be affiliated with our affiliated insurance companies/agencies. In its capacity as a
broker-dealer, TFA receives additional compensation in the form of revenue sharing payments when
you purchase products through these insurance companies/agencies. A summary of TFA’s revenue
sharing arrangements and current Sponsoring Company compensation arrangements can be found at
the Home Page of TFA’s website at www.tfaconnect.com under Disclosures - Revenue Sharing
Arrangements and Payments by Sponsoring Companies Client Disclosure Statement. These revenue
sharing payments create a conflict of interest for TFA, its Registered Representatives, and its Advisors.
TFA mitigates this conflict by monitoring the appropriateness of the recommendations made to you by
TFA Advisors and Registered Representatives on all services and products you purchase including
those services and products offered and issued by our affiliates.
The following is a list of TFA’s affiliated insurance companies/agencies with which TFA conducts
business:
• Transamerica Premier Life Insurance Company
•
InterSecurities Insurance Agency, Inc.
• Transamerica Life Insurance Company
• Transamerica Financial Life Insurance Company
• World Financial Group Insurance Agency, Inc. (DBA World Financial Insurance Agency,
Inc. in California)
• World Financial Group Insurance Agency of Hawaii, Inc.
• World Financial Group Insurance Agency of Massachusetts, Inc.
• WFG Insurance Agency of Puerto Rico, Inc.
Your Advisor may also be an insurance agent and be able to offer you insurance products through his
or her affiliation with one or more of these agencies. When you purchase insurance products through our
Affiliated Agencies, TFA’s Affiliated Agencies will receive commission compensation.
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INTEREST
IN CLIENT
ITEM 11 – CODE OF ETHICS, PARTICIPATION OR
TRANSACTIONS AND PERSONAL TRADING
TFA has adopted a Code of Ethics and an Insider Trading Policy (“Code”). This Code is designed to
ensure that TFA meets its fiduciary obligation to you and our prospective clients, that TFA conducts its
advisory services with the highest level of ethical standards, and that TFA instills a culture of
compliance within our firm.
Our Code is comprehensive and is distributed to each home office employee and Advisor (collectively
“Access Persons”) at the time of hire and acknowledged annually thereafter. TFA also supplements the
Code with annual training and ongoing monitoring of the activity of Access Persons.
TFA’s Code includes the following requirements for TFA Access Persons:
• Maintain the principles of honesty, integrity, and professionalism and comply with federal and
state securities laws;
• Follow all policies and procedures contained in our manuals, bulletins, and supervisory
directives and cooperate with any investigation or inquiries;
• Maintain the privacy and confidentiality of information provided by our clients;
• Refrain from:
insider trading;
o
o accepting gifts and entertainment that exceed our policy standards
o participating in any initial public offerings
o executing a personal transaction in a security for which the Access Person already has a
pending buy or sell order for a client.
• Report all gifts and business entertainment;
• Pre-clear personal securities transactions;
• Report on a quarterly basis all personal securities transactions;
• Annually review and certify compliance with our Code.
TFA has also established the following guidelines for TFA Access Persons:
• Our directors, officers, and employees are not allowed to buy or sell securities for their personal
portfolio(s) unless the information is also available to the investing public.
• Access Persons are not to place their own interests above yours.
• Any Access Person not complying with these guidelines may be subject to disciplinary action
including termination.
the address or
You may request a complete copy of our Code by contacting TFA at
telephone number displayed on the cover page of this Disclosure Brochure.
ITEM 12 – BROKERAGE PRACTICES
TFA does not have authority to determine which broker-dealer will be used for the advisory services
described in Item 4 above. The TPMMs choose their own brokerage and soft-dollar practices, and
such practices will be disclosed in the TPMM’s Form ADV Part 2A or other disclosure brochure.
Clients should refer to the TPMM’s disclosure document for a complete discussion of brokerage
practices, trade allocation and research or other soft- dollar benefits.
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Transamerica® ONE Wealth Management Platform
When you select Transamerica® ONE, Folio Investments, Inc., a Goldman Sachs Company (“Folio”), is
the broker-dealer and custodian. Your securities transactions will be executed through, and your assets
held at this firm. TFA will be solely responsible for directing your purchases and sale transactions to
Folio. Additionally, TFA will periodically direct one or more transactions for your account when
rebalancing is required for all Transamerica I-Series® models. Model managers on the Transamerica®
ONE platform that are not affiliated with TFA will periodically direct one or more transactions for your
account when rebalancing is required. Rebalancing is the process of buying and selling portions of your
model portfolio to adjust the weight of each asset class to your original asset allocation model portfolio.
Folio attempts to obtain the best execution for you; however, there is no guarantee that this will be
accomplished. Due to this arrangement with Folio, TFA may be limited or unable to negotiate
commissions, aggregate your orders, or seek execution of transactions as efficiently as possible and at
the best price for your account. You may also be paying higher fees and/or commissions than TFA’s
other advisory clients should a situation arise when trades are placed outside of Folio’s standard
trading windows which generally occur at 11:00 a.m. Eastern time, and 2:00 p.m. Eastern time.
Transamerica® ALPHA Wrap Fee Program
In connection with your participation in Transamerica® ALPHA, the client will authorize all trades for his
or her Account to be placed with Betterment Securities, in its capacity as an introducing broker-dealer,
to be cleared and settled through Apex. Clients will bear the risks associated with these transactions and
should understand that Betterment will send all trades to Betterment Securities for execution (which will
use Apex for clearance and settlement) even if the use of a different broker-dealer may result in lower
prices or more favorable execution. Clients will receive the price at which such orders are executed in
the marketplace.
Additional information related to brokerage practices relevant to Transamerica® ALPHA can be found in
the Wrap Fee Program Brochure (Form ADV Part 2A Appendix 1).
TFA365 Advisory Program
When you select TFA365 Advisory, NFS is the broker-dealer and custodian. Your securities
transactions will be executed through, and your assets held at NFS. Envestnet Asset Management, Inc.
(“EAM”), an unaffiliated investment adviser, will be responsible for directing your purchases and sale
transactions to NFS. EAM will periodically direct one or more transactions for your account when
rebalancing is required. Rebalancing is the process of buying and selling portions of your model portfolio
to adjust the weight of each asset class to your original asset allocation model portfolio.
NFS attempts to obtain the best execution for you; however, there is no guarantee that this will be
accomplished. Due to this arrangement with NFS, TFA may be limited or unable to negotiate
commissions, aggregate your orders, or seek execution of transactions as efficiently as possible and at
the best price for your account.
Trade Aggregation and Allocation Policy
TFA does not have the ability to execute trades on behalf of clients and as a result, does not aggregate
or allocate the purchase or sale of securities for various client accounts. Within Transamerica® ONE,
Goldman Sachs may aggregate securities purchases or sales orders for Client’s Account with similar
orders for other accounts if, in its judgment, such aggregation is reasonably likely to result in an overall
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economic benefit to client. Some of these aggregated transactions may be made at different prices due
to the volume of securities purchased or sold. In such event, allocation of the securities to be purchased
or sold, as well as the expenses incurred in the transaction, will be made by Goldman Sachs in a manner
consistent with industry practices.
Within Transamerica® ALPHA, Betterment places aggregated orders involving multiple Betterment
accounts trading in the same securities. In conducting these transactions no client is favored over any
other client and each client that participates in an aggregated transaction will participate at the average
share price for transactions in the aggregated order.
Within TFA365, Fidelity may aggregate securities purchases or sales orders for your account with
similar orders for other accounts if, in its judgment, such aggregation is reasonably likely to result in an
overall economic benefit to you. Some of these aggregated transactions may be made at different
prices due to the volume of securities purchased or sold. In such event, allocation of the securities to be
purchased or sold, as well as the expenses incurred in the transaction, will be made by Fidelity in a
manner consistent with industry practices and with the disclosures in Fidelity’s Form ADV Part 2A.
Agency Cross Transactions
TFA does not engage in agency cross transactions. An agency cross transaction is a transaction in
which TFA would act as an investment advisor and broker-dealer for you on one side of the transaction
and another client on the other side of the transaction.
However, TFA or any person associated with TFA may buy or sell securities identical to those
recommended to you for their personal accounts.
Principal Trading
TFA does not engage in principal trading.
Class Action Lawsuits
TFA does not determine if securities held by you are the subject of a class action lawsuit or whether
you are eligible to participate in class action settlements or litigation nor does TFA initiate or participate
in litigation to recover damages on your behalf for injuries as a result of actions, misconduct, or
negligence by issuers of securities held by you.
ITEM 13 – REVIEW OF ACCOUNTS
Registered Principals within the Home Office Supervision Department supervise the offering of advisory
programs by Advisors and sale of securities products by TFA’s registered representatives. Home Office
supervisory personnel conduct reviews of client accounts for conformity with company policy and
procedures.
Review of accounts will be done at least on an annual basis and will be conducted by your TFA
Advisor. Your TFA Advisor will undertake reasonable efforts to contact you to discuss your financial
situation and investment objectives to determine whether the account continues to meet your
investment needs. Betterment’s algorithms continuously review client accounts on the Transamerica®
ALPHA platform.
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You will receive monthly or quarterly account statements,
transaction confirmations, and/or
performance reports. The nature and frequency of client reports will vary by program. We urge you to
carefully review these reports and compare your custodial statements with your performance reports.
The information in your performance reports may vary from your custodial statements due to
accounting procedures, reporting dates, or valuation methodologies of certain securities. In the event of
any discrepancies, you should rely on the statements you receive from the custodian of your assets.
From time-to-time investors in TFA advisory programs may receive Albridge Personalized Account
Statements directly from their advisors. These statements may include lists of your account holdings,
including mutual funds and securities, but are not official account statements. We urge you to compare
these reports to the official account statements of your account holdings provided to you at least quarterly
by the custodian of your account to ensure that the mutual fund and securities holdings listed on these
reports provided by your Advisor match the mutual fund and securities holdings reflected on the official
account statements.
Annually, the TFA Chief Compliance Officer, or designee, delivers the firm’s Annual Due Diligence
Questionnaire to all TPMMs with which TFA has agreements. RIA Compliance and Investment
Research or designee(s), review and score each questionnaire. Scores will be used to determine such
things as further requests for documentation; further action; on-site visits; placement of the firm on a
watch list. Results of the reviews and scores are reported to the TFA Investment Committee.
ITEM 14 – CLIENT REFERRALS AND OTHER COMPENSATION
Registration Arrangements
Many of TFA’s Advisors are also Registered Representatives of our broker-dealer. If your TFA
Advisor is also a TFA Registered Representative they may recommend that you place securities
transactions through TFA’s broker-dealer. These transactions could include, but are not limited to, the
purchase or sale of mutual funds, variable annuities, or other financial products. All sales charges and
expenses are disclosed in the product prospectus, which you will receive at or before the time of your
purchase of the product.
Marketing Compensation Arrangements
In certain cases, TPMMs, Portfolio Managers and other service providers may pay TFA for marketing
services per a marketing services agreement. The amount and terms of this marketing compensation
may increase or decrease from time to time. Any additional marketing services agreement paid by the
TPMMs, Portfolio Managers, or other service providers to TFA will not affect your account, the services
provided to you, the fee for advisory services that you pay to the TPMM, Portfolio Managers, or other
service provider, or the compensation paid by TFA to your Advisor. The existence of a marketing
services agreement with TPMMs, Portfolio Managers, or other service providers create a conflict of
interest for your TFA Advisor and TFA. TFA will earn more revenue due to such marketing services
agreements, and although your TFA Advisor does not receive any of this revenue directly, they indirectly
benefit from this additional revenue through different educational and marketing initiatives.
Each of the TPMMs, Portfolio Managers, or other service providers that have marketing and referral
arrangements with TFA may attend, contribute to, or sponsor education and training meetings for our
Advisors. A TPMM, Portfolio Manager, or other service provider may reimburse TFA for up to 100% of the
cost of these meetings. These contributions and reimbursements create a conflict of interest because
meeting sponsors have more opportunities to provide Advisors with education on investments, their
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investment management services, industry trends, and other issues; and because TFA benefits from
these contributions and reimbursements.
Other Compensation Arrangements
If a TFA Advisor is associated with World Financial Group, Inc., they are permitted to participate in
award and incentive programs sponsored by World Financial Group, Inc. in which they could qualify to
receive trips, promotions or non-cash compensation based on their volume of fixed insurance sales
only. These events may influence their decision to recommend particular fixed insurance products to
you for consideration.
Some TFA Advisors may participate in incentive trips and receive other forms of non-cash
compensation based on the amount of their sales and services through TFA or product manufacturers.
To the extent your Advisor participates in an incentive trip or receives other forms of non-cash
compensation, a conflict of interest exists in connection with the Advisor’s recommendation of products
and services for which they receive these additional economic benefits. TFA allows representatives to
receive marketing reimbursements from product providers to help defray these expenses. There is no
requirement or expectation that representatives refer clients to or place assets with such providers.
TFA receives revenue sharing compensation from a third-party lender when its clients engage in
securities-backed lending. Such arrangements create a conflict of interest, which we disclose to our
clients and manage through our compliance policies and procedures.
ITEM 15 – CUSTODY
TFA does not take custody of client funds or securities. Client funds and securities are held with a
qualified custodian. You will receive account statements directly from your qualified custodian at least
quarterly. We urge you to carefully review these statements as they are the official record of your
account and assets.
ITEM 16 – INVESTMENT DISCRETION
TFA Advisors do not accept discretionary authority in connection with the accounts opened through its
TPMM relationships. TPMMs may maintain discretionary authority, but such authority would be fully
disclosed to clients in the TPMM’s Form ADV Part 2A or other disclosure document.
Clients may impose reasonable investment restrictions on the management of their accounts at the
time of opening their account or at a later time by written notice. If a requested investment restriction is
deemed to be unreasonable, or if TFA determines that a previous restriction has become
unreasonable, TFA will notify the client that, unless the instructions are modified, TFA may reject or
terminate the client relationship at its discretion and upon notification to the client pursuant to the
notification terms in the applicable Client Services Agreement.
When you open a Transamerica® ALPHA account, you give Betterment discretionary authority. You
may impose reasonable limitations and restrictions at the time of opening your account or at a later time
by written notice.
When you open a TFA365 Advisory account, you authorize TFA and Advisor the limited discretionary
authority to replace and update allocation weightings for Portfolio Managers as long as the changes
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only occur within Client’s risk tolerance noted on Client’s most current Statement of Investment
Selection on file with TFA. Any changes to allocations outside of Client’s stated risk tolerance, would
require a new client signed Statement of Investment Selection. You also give FIWA and EAM
discretionary authority. You may impose reasonable limitations and restrictions at the time of opening
your account or at a later time by written notice.
ITEM 17 – VOTING CLIENT SECURITIES (PROXY VOTING)
When you open a Transamerica® ONE or TFA365 Advisory account, you are responsible for directing
the manner in which proxies for the securities held in your account are voted. TFA does not vote
proxies on behalf of our clients in Transamerica® ONE, or TFA365 Advisory, including those managed
by TPMMs. You should refer to the TPMMs’ disclosure documents for a complete description of their
proxy voting procedures. These documents will explain whether you will receive proxies or other
solicitations directly from the custodian or a transfer agent.
When you open a Transamerica® ALPHA account, you delegate to Betterment the authority to receive
and vote all proxies and related materials for any security held in Betterment accounts. Betterment will
do so in a way that is reasonably expected to ensure that proxy matters are conducted in the best
interest of clients. Betterment will only vote on proxies and respond to corporate actions associated with
securities that Betterment recommends be purchased for client accounts. Clients may request
information regarding how Betterment voted a client’s proxies, and clients may request a copy of
Betterment’s proxy policies and procedures, which may be updated from time to time, by emailing
support@betterment.com.
ITEM 18 – FINANCIAL INFORMATION
To the best of TFA’s knowledge, we are not aware of any financial condition that is reasonably likely to
impair our ability to meet contractual commitments to clients.
TFA has not been the subject of a bankruptcy petition at any time, including any time during the
past ten years.
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