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Windsor Capital Management, LLC
20860 North Tatum Boulevard
Suite 220
Phoenix, Arizona 85050
Telephone: (480) 515-3514
Facsimile: (602) 357-7457
www.windsoradvisor.com
January 16, 2026
FORM ADV PART 2A
BROCHURE
This firm brochure provides information about the qualifications and business practices of Windsor
Capital Management, LLC. If you have any questions about the contents of this firm brochure, contact
us at 480-515-3514. The information in this firm brochure has not been approved or verified by the
United States Securities and Exchange Commission ("SEC") or by any state securities authority.
Additional information about Windsor Capital Management, LLC (CRD No. 116593) is available on the
SEC's website at www.adviserinfo.sec.gov.
Windsor Capital Management, LLC is a registered investment adviser. Registration with the SEC or
any state securities authority does not imply a certain level of skill or training.
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Item 2 Material Changes
Form ADV Part 2 requires registered investment advisers to amend their firm brochure when
information becomes materially inaccurate. If there are any material changes to an adviser's
firm brochure, the adviser is required to notify you and provide you with a description of the material
changes.
Since our last annual updating amendment dated February 3, 2025, we have no material changes to
report.
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Item 3 Table Of Contents
Item 1 Cover Page
Item 2 Material Changes
Item 3 Table Of Contents
Item 4 Advisory Business
Item 5 Fees and Compensation
Item 6 Performance-Based Fees and Side-By-Side Management
Item 7 Types of Clients
Item 8 Methods of Analysis, Investment Strategies and Risk of Loss
Item 9 Disciplinary Information
Item 10 Other Financial Industry Activities and Affiliations
Item 11 Code of Ethics, Participation or Interest in Client Transactions and Personal Trading
Item 12 Brokerage Practices
Item 13 Review of Accounts
Item 14 Client Referrals and Other Compensation
Item 15 Custody
Item 16 Investment Discretion
Item 17 Voting Client Securities
Item 18 Financial Information
Item 19 Requirements for State-Registered Advisers
Item 20 Additional Information
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Item 4 Advisory Business
Our Firm
Windsor Capital Management, LLC, a Minnesota limited liability company established in 2000, is a fee-
only registered investment adviser with its primary offices located in Phoenix, Arizona. We also
maintain branch offices in Oak Brook, Illinois and Greenwood Village, CO. The firm's principal owners
are Darren L. Whitehurst and Donald E. Peppler.
We provide our clients with an extensive range of investment advisory services through
various investment management programs, including traditional discretionary and non-discretionary
portfolio management services, and advisory consulting services. Our integrated suite of services may
be offered to clients on an all-inclusive or individual basis. Please refer to the description of each
investment advisory service listed below for information on how we tailor our advisory services to our
clients' individual needs.
As used in this firm brochure, the words "we, "our," "firm," and "us" refer to Windsor Capital
Management, LLC and the words "you," "your," and "client" refer to you as either a client or
prospective client of our firm. Also, you may see the phrase "associated person" throughout this firm
brochure. As used in this firm brochure, our associated persons shall include our firm's officers,
employees, and all individuals providing investment advice on behalf of the firm.
Portfolio Management Services
We typically offer our traditional portfolio management services exclusively on a discretionary basis.
The advisory services offered under this program are tailored in accordance with your individual
investment needs and objectives and are delivered based upon our consultation(s) with you (in-person,
telephonic, and otherwise) regarding your unique financial circumstances and goals. We will analyze
the information gathered during our consultation(s), assist you in determining (a) an appropriate set
of financial goals, (b) your level of risk tolerance, and (c) your retirement plan time horizon, and create
a customized investment portfolio and strategy that is based upon your investment profile. Following
the creation and implementation of your initial investment portfolio, we will monitor the performance of
your holdings on an ongoing basis and implement adjustments within your account as needed, in view
of current economic conditions, our market assumptions, and your investment profile.
If you participate in our traditional portfolio management services, we will require you to grant our firm
discretionary authority to manage your account. Subject to a grant of discretionary authorization, we
have the authority and responsibility to formulate investment strategies on your behalf. This
authorization includes deciding which securities to buy and sell, when to buy and sell, and in what
amounts, the broker or dealer to be used and the commission rates to be paid in accordance with your
investment program, without obtaining your prior consent or approval for each transaction.
Discretionary authority is typically granted by the investment advisory agreement you sign with our
firm, a power of attorney, and/or trading authorization forms. You may limit our discretionary authority
(for example, limiting the specific securities or types of securities that can be purchased for your
account) by providing our firm with your restrictions and guidelines in writing.
As part of our traditional portfolio management services, in addition to other types of investments (see
disclosures below in this section), we may invest your assets according to one or more model
portfolios developed by our firm. These models are designed for investors with varying degrees of risk
tolerance ranging from a more aggressive investment strategy to a more conservative investment
approach. Clients whose assets are invested in model portfolios may not set restrictions on the specific
holdings or allocations within the model, nor the types of securities that can be purchased in the model.
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We may utilize the custodial services of Altruist LLC ("Altruist") to manage accounts. In addition to
traditional custodial services, Altruist also provides proprietary automated investment management
trading platform, which will give us the ability to provide you with a customized portfolio of exchange
traded funds ("ETFs"), publicly-traded equities, fixed income securities, mutual funds, closed end funds
("CEFs"), and currencies (collectively, "Investments").
In limited circumstances, and solely at our discretion, we may also manage your accounts on a non-
discretionary basis. Where we manage your account on a non-discretionary basis, we must obtain your
consent prior to each transaction and you will have an unrestricted right to decline to implement any
advice or recommendations provided by our firm.
You may make additions to and withdrawals from your account at any time, subject to our right to
terminate an account that in our discretion falls below a size which is too small to effectively manage.
You may withdraw account assets on notice to our firm, and subject to the usual and customary
securities settlement procedures. Our investment models typically rely on long-term investment
strategies and asset withdrawals may therefore impair the achievement of your specific investment
objectives.
We do not hold ourselves out as a financial planner, but may offer financial planning related services
incidental to the portfolio management services disclosed above, or as part of an advisory consulting
engagement as disclosed below. Fees and fee paying arrangements for financial planning services are
negotiated on a case-by-case basis and will be clearly set forth in the agreement for services.
Advisory Consulting Services
We offer general consulting services with respect to securities and non-securities related investments
and financial matters. These services are provided on a non-continuous basis, to include one-time,
monthly, quarterly, semi-annual or annual advice. The frequency of the services provided will be
agreed upon in advance of the services to be rendered. The topics we address may include, but are
not limited to, a review of the client's existing portfolio with asset allocation recommendations, a
review/evaluation of recommendations made by other advisory professionals for suitability,
management and/or monitoring of a participant's investments in a 401(k) plan, on-going portfolio
monitoring services or other financial planning related services.
Advisory Services to Retirement Plans
As described above, we offer our traditional discretionary portfolio management services to employee
benefit plans ("Plan"). The services are designed to assist plan sponsors in meeting their management
and fiduciary obligations to participants under the Employee Retirement Income Securities Act
("ERISA"). Pursuant to adopted regulations of the U.S. Department of Labor, we are required to
provide the Plan's responsible plan fiduciary (the person who has the authority to engage us as an
investment adviser to the Plan) with a written statement of the services we provide to the Plan, the
compensation we receive for providing those services, and our status (which is described below).
The services we provide to your Plan are described above, and in the service agreement that you have
previously signed with our firm. Our compensation for these services is described below, at Item 5 -
Fees and Compensation, and also in the service agreement. We do not reasonably expect to receive
any other compensation, direct or indirect, for the services we provide to the Plan. If we receive any
other compensation for such services, we will (i) offset the compensation against our stated fees, and
(ii) we will promptly disclose the amount of such compensation, the services rendered for such
compensation and the payer of such compensation to you.
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In providing services to the Plan, our status is that of an investment adviser registered under the
Investment Advisers Act of 1940, and we are not subject to any disqualifications under Section 411 of
ERISA. In performing fiduciary services, we are acting as a fiduciary of the Plan as a discretionary
fiduciary as defined in Section 3(21) and Section 3(38) under ERISA.
Advisory Services to Unaffiliated Registered Investment Advisers
We also provide investment advisory services to unaffiliated registered investment advisers. In
providing these services, our role is limited to providing these unaffiliated firms with access to our
portfolio models. In these arrangements, individual clients are clients of the unaffiliated investment
adviser, not our firm. The unaffiliated firm will determine the suitability of their client's participation in
one or more of our model portfolios. We do not make any recommendations, determine suitability, or
provide any advisory services to individual clients of the unaffiliated firm.
Sub-Advisory / Co-Advisory Management Services
Windsor Capital Management, LLC provides sub-advisory portfolio management services to
unaffiliated third-party investment advisers (the "Primary Investment Adviser") and to their clients
where we provide discretionary portfolio management services using specific investment strategies
developed by our firm. In such cases, the Primary Investment Adviser retains the role of primary
advisor to their client, and we act as a Co-Advisor. Discretionary authorization will allow us to
determine the specific securities, and the amount of securities, to be purchased or sold within our
investment strategies. As part of these services, the Primary Investment Adviser has the initial and
ongoing responsibility to collect and review client suitability information (investment objectives /
financial circumstances), and will be solely responsible for selecting the appropriate model investment
strategy offered by our firm. Clients will enter into a written agreement with our firm, which will
authorize our firm to rely on the Client's Primary Investment Adviser's determination as to the
appropriate model investment strategy. Clients will also have a separate engagement directly with the
Primary Investment Adviser.
Wrap Fee Program(s)
We do not participate in any wrap fee program.
Types of Investments
We primarily offer advice on individual fixed income and equity securities, exchange traded funds
("ETFs"), and closed ended mutual funds, some which may employ leverage. We will also provide
advice on open-ended mutual funds. In addition, we will also offer advice on individual stocks as part of
our proprietary model stock portfolios. We do not generally recommend individual stocks as part of our
standard advisory services to individual accounts. We may recommend other types of investments
since each client has different needs and different tolerances for risk. We may also advise you on any
type of investment held in your portfolio at the inception of our advisory relationship, or on specific
types of investments at your request.
IRA Rollover Recommendations
For purposes of complying with the DOL's Prohibited Transaction Exemption 2020-02 ("PTE 2020-02")
where applicable, we are providing the following acknowledgment to you.
When we provide investment advice to you regarding your retirement plan account or individual
retirement account, we are fiduciaries within the meaning of Title I of the Employee Retirement Income
Security Act and/or the Internal Revenue Code, as applicable, which are laws governing retirement
accounts. The way we make money creates some conflicts with your interests, so we operate under a
special rule that requires us to act in your best interest and not put our interest ahead of yours. Under
this special rule's provisions, we must:
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• Meet a professional standard of care when making investment recommendations (give prudent
advice)
• Never put our financial interests ahead of yours when making recommendations (give loyal
advice);
• Avoid misleading statements about conflicts of interest, fees, and investments;
• Follow policies and procedures designed to ensure that we give advice that is in your best
interest;
• Charge no more than is reasonable for our services; and
• Give you basic information about conflicts of interest.
We benefit financially from the rollover of your assets from a retirement account to an account that we
manage or provide investment advice, because the assets increase our assets under management
and, in turn, our advisory fees. As a fiduciary, we only recommend a rollover when we believe it is in
your best interest.
Assets Under Management
As of December 31, 2025, we provide continuous management services for $703,402,834 in client
assets on a discretionary basis.
Item 5 Fees and Compensation
Portfolio Management Services
Our annual advisory fee for traditional portfolio management services consists of a asset-based
management fee, typically ranging between 0.35% and 1.00% of the value of your account. This
advisory fee is payable quarterly, in advance, based on the value of your account on the last day of the
previous calendar quarter. Our advisory fee is based on the total asset value of your account, which
includes the value of any accrued interest on individual fixed income positions within your portfolio.
If our traditional portfolio management services agreement is executed at any time other than the first
day of a calendar quarter, our fees will apply on a pro-rata basis, which means that our advisory fee is
payable only in proportion to the number of days in the calendar quarter for which you are a client. In
special cases, our fees and fee paying arrangements may be negotiable; therefore, arrangements with
existing clients may differ from that published in this firm brochure. In all cases, the final fee and billing
arrangements will be clearly set forth in the executed agreement for services.
We will either send you an invoice for the payment of our advisory fee, or your account custodian, as
paying agent for our firm, will deduct our advisory fee directly from your account. Our fee will be
deducted directly from your account only when (1) you have given our firm and your account custodian
written authorization authorizing the same, and (2) where your account custodian will deliver an
account statement to you at least quarterly showing all activity in your account, including, without
limitation, any direct debits of our advisory fees. You should review all account statements for
accuracy. We will also receive a duplicate copy of your account statements.
Our agreement for services will continue in effect until terminated by either party. You may terminate
the management agreement upon 30-days' written notice to our firm. You will incur a pro-rata charge
for services rendered prior to the termination of the agreement, which means you will incur advisory
fees only in proportion to the number of days in the calendar quarter during which you were a client.
Upon termination of our traditional portfolio management agreement, you will receive a pro-rated return
of any unearned fees to the date of termination.
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For those clients who receive an invoice from our firm, we encourage you to reconcile our invoices with
the account statement(s) you receive from the qualified custodian of your assets. If you find any
inconsistent information between our invoice and the account statement(s) you receive from the
qualified custodian, please call our main office number located on the cover page of this firm brochure.
Advisory Consulting Services
Advisory consulting fees may consist of an asset-based fee, a fixed retainer fee, an hourly fee, or any
combination thereof. The type and amount of the fees charged will be negotiated on a case-by-case
basis. In the event you decide to engage our firm for advisory consulting services, you will be required
to enter into a written engagement letter with us describing the scope of the services to be provided
and the fees to be paid.
Either party may terminate the consulting engagement upon advance written notice to the other party.
Upon termination of the management agreement, you will receive a pro-rated return of any unearned
fees to the date of termination.
Advisory Services to Retirement Plans
Fees and fee paying arrangements for retirement plan services are negotiated on a case-by-case
basis. Where we provide continuous asset management services, our fees and fee paying
arrangements are based on the fee schedule and other information disclosed above for our traditional
portfolio management services.
Sub-Advisory / Co-Advisor Management Services
Where we are engaged for sub-advisory / co-advisory management services, Clients will pay our firm an
annual management fee ranging up to 0.35% of assets under management. Our advisory fee and
payment arrangements are negotiable depending on the needs of the Primary Investment Adviser and
their clients, which will be evidenced in a written agreement directly between our firm and the individual
client.
We will deduct our fee directly from the client account through the qualified custodian holding the
client funds and securities. Our fee will be deducted only where clients have provided such authorization
by signing an agreement with our firm and the appropriate custodial forms.
Either party may terminate the agreement upon 30-days' written notice to the other party.
Additional Fees and Expenses
In addition to, and exclusive of, our investment advisory fees disclosed above, you will also be charged
brokerage commissions, transaction fees, and other related costs and expenses for trade execution.
These transaction charges are paid to, and retained by, the account custodian for its clearance and
execution services. We do not receive any portion of these commissions, fees, or costs. For
information on our brokerage practices, please refer to Item 5 - Brokerage Practices of this firm
brochure.
As part of our investment advisory services to you, we may invest, or recommend that you invest, in
mutual funds, closed-end funds, individual fixed income and/or equity securities, and ETFs. The fees
that you pay to our firm for investment advisory services are separate and distinct from the fees and
expenses charged by mutual funds or ETFs (described in each fund's prospectus) to their
shareholders. These fees will generally include a management fee and other fund expenses. You will
also incur transaction charges and/or brokerage fees when purchasing or selling securities. These
charges and fees are typically imposed by the broker-dealer or custodian through whom your account
transactions are executed. We do not share in any portion of the brokerage fees/transaction charges
imposed by the broker-dealer or custodian. To fully understand the total cost you will incur, you should
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review all the fees charged by mutual funds, exchange traded funds, our firm, and others. For
information on our brokerage practices, please refer to Item 5 - Brokerage Practices of this firm
brochure.
We may trade client accounts on margin. Each client must sign a separate margin agreement before
margin is extended to that client account. Fees for advice and execution on these securities are based
on the total asset value of the account, which includes the value of the securities purchased on margin.
While a negative amount may show on a client's statement for the margined security as the result of a
lower net market value, the amount of the fee is based on the absolute market value. This could create
a conflict of interest where we may have an incentive to encourage the use of margin to create a
higher market value and therefore receive a higher fee. The use of margin may also result in interest
charges in addition to all other fees and expenses associated with the security involved.
Any material conflicts of interest between you and our firm, or our employees are disclosed in this firm
brochure. If at any time, additional material conflicts of interest develop, we will provide you with written
notification of the material conflicts of interest or an updated firm brochure.
Item 6 Performance-Based Fees and Side-By-Side Management
Performance based fees are fees that are based on a share of capital gains or capital appreciation of a
client's account. Side-by-side management refers to the practice of managing accounts that are
charged performance-based fees while at the same time managing accounts that are not charged
performance based fees. We do not accept performance-based fees or participate in side-by-side
management.
Item 7 Types of Clients
We offer investment advisory services to individuals (including high net worth individuals), pension and
profit sharing plans, trusts, estates, charitable organizations, corporations, and other business entities.
For portfolio management accounts, we generally require the following minimums to open an maintain
an account with our firm: $200,000 for our fixed income style accounts; and $400,000 for our balanced
style accounts. At our discretion, we may waive the foregoing minimum account requirements. For
example, we may waive the minimum if you appear to have significant potential for increasing your
assets under our management, or where a smaller account is tied to a larger client relationship. We
may also combine account values for you and your minor children, joint accounts with your spouse,
and other types of related accounts to meet the stated minimum.
Where we may utilize the services of Altruist, in general, we do not require a minimum dollar amount to
open and maintain an advisory account; however, we have the right to terminate your Account if it falls
below a minimum size which, in our sole opinion, is too small to manage effectively.
Third party programs may have account minimums that are higher or lower than our minimum account
requirements. These minimums are disclosed separately in the relevant third party adviser's Form ADV
disclosure brochure, if any. Please refer to Item 12 - Brokerage Practices for additional disclosures.
Item 8 Methods of Analysis, Investment Strategies and Risk of Loss
We may use one or more of the following methods of analysis or investment strategies when providing
investment advice to you:
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Charting Analysis - involves the gathering and processing of price and volume pattern information for
a particular security, sector, broad index, or commodity. This price and volume pattern information is
analyzed. The resulting pattern and correlation data is used to detect departures from expected
performance and diversification and predict future price movements and trends.
Risk: Our charting analysis may not accurately detect anomalies or predict future price
movements. Current prices of securities may reflect all information known about the security and
day-to-day changes in market prices of securities may follow random patterns and may not be
predictable with any reliable degree of accuracy.
Technical Analysis - involves studying past price patterns, trends, and interrelationships in the
financial markets to assess risk-adjusted performance and predict the direction of both the overall
market and specific securities.
Risk: The risk of market timing based on technical analysis is that our analysis may not accurately
detect anomalies or predict future price movements. Current prices of securities may reflect all
information known about the security and day-to-day changes in market prices of securities may
follow random patterns and may not be predictable with any reliable degree of accuracy.
Fundamental Analysis - involves analyzing individual companies and their industry groups, such as a
company's financial statements, details regarding the company's product line, the experience and
expertise of the company's management, and the outlook for the company and its industry. The
resulting data is used to measure the true value of the company's stock compared to the current
market value.
Risk: The risk of fundamental analysis is that information obtained may be incorrect and the
analysis may not provide an accurate estimate of earnings, which may be the basis for a stock's
value. If securities prices adjust rapidly to new information, utilizing fundamental analysis may not
result in favorable performance.
Cyclical Analysis - a type of technical analysis that involves evaluating recurring price patterns and
trends. Economic/business cycles may not be predictable and may have many fluctuations between
long-term expansions and contractions.
Risk: The lengths of economic cycles may be difficult to predict with accuracy and therefore the
risk of cyclical analysis is the difficulty in predicting economic trends and consequently the
changing value of securities that would be affected by these changing trends.
Long-Term Purchases - securities purchased with the expectation that the value of those securities
will grow over a relatively long period of time, generally greater than one year.
Risk: Using a long-term purchase strategy generally assumes the financial markets will go up in
the long-term which may not be the case. There is also the risk that the segment of the market
that you are invested in or perhaps just your particular investment will go down over time even if
the overall financial markets advance. Purchasing investments long-term may create an
opportunity cost "locking-up" assets that may be better utilized in the short-term in other
investments.
Short-Term Purchases - we generally do not employ this strategy, but may in limited circumstances,
e.g., redemption or liquidation. This strategy is defined as securities purchased with the expectation
that they will be sold within a relatively short period of time, generally less than one year, to take
advantage of the securities' short-term price fluctuations.
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Risk: Using a short-term purchase strategy generally assumes that we can predict how financial
markets will perform in the short-term which may be very difficult and will incur a disproportionately
higher amount of transaction costs compared to long-term trading. There are many factors that
can affect financial market performance in the short-term (such as short-term interest rate
changes, cyclical earnings announcements, etc.) but may have a smaller impact over longer
periods of times.
Margin Transactions - a securities transaction in which an investor borrows money to purchase a
security, in which case the security serves as collateral on the loan.
Risk: If the value of the shares drops sufficiently, the investor will be required to either deposit
more cash into the account or sell a portion of the stock in order to maintain the margin
requirements of the account. This is known as a "margin call." An investor's overall risk includes
the amount of money invested plus the amount that was loaned to them.
Option Writing - a securities transaction that involves selling an option. An option is the right, but not
the obligation, to buy or sell a particular security at a specified price before the expiration date of the
option. When an investor sells an option, he or she must deliver to the buyer a specified number of
shares if the buyer exercises the option. The seller pays the buyer a premium (the market price of the
option at a particular time) in exchange for writing the option.
Risk: Options are complex investments and can be very risky, especially if the investor does not
own the underlying stock. In certain situations, an investor's risk can be unlimited.
Our investment strategies and advice may vary depending upon each client's specific financial
situation. As such, we determine investments and allocations based upon your predefined objectives,
risk tolerance, time horizon, financial information, liquidity needs and other various suitability factors.
Your restrictions and guidelines may affect the composition of your portfolio. It is important that you
notify us immediately with respect to any material changes to your financial circumstances,
including for example, a change in your current or expected income level, tax circumstances, or
employment status.
We may allocate the assets in your account among various asset classes and securities based upon
our market assumptions and your investment profile. In addition to the investment strategies described
above, we may, in certain circumstances, implement "trading" (in general, selling securities within 30
days of purchasing the same securities) and other investment techniques in your account. While
none of these investment strategies are a fundamental part of our overall investment strategy, we may
recommend them occasionally when we determine that they are suitable given your stated investment
objectives, tolerance for risk, and market conditions.
Tax Considerations
Our strategies and investments may have unique and significant tax implications. However, unless we
specifically agree otherwise, and in writing, tax efficiency is not our primary consideration in the
management of your assets. Regardless of your account size or any other factors, we strongly
recommend that you consult with a tax professional regarding the investing of your assets.
Moreover, custodians and broker-dealers must report the cost basis of equities acquired in client
accounts on or after January 1, 2011. Your custodian will default to the "first-in, first-out" ("FIFO")
accounting method for calculating the cost basis of your investments. You are responsible for
contacting your tax advisor to determine if this accounting method is the right choice for you. If your tax
advisor believes another accounting method is more advantageous, provide written notice to our firm
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immediately and we will alert your account custodian of your individually selected accounting method.
Decisions about cost basis accounting methods will need to be made before trades settle, as the cost
basis method cannot be changed after settlement.
Risk of Loss
Investing in securities involves risk of loss that you should be prepared to bear. This includes equity,
fixed income, and any other type of investment held in your account. We do not represent or guarantee
that our services or methods of analysis can or will predict future results, successfully identify market
tops or bottoms, or insulate clients from losses due to market corrections or declines. We cannot offer
any guarantees or promises that your financial goals and objectives will be met. Past performance is in
no way an indication of future performance.
Recommendation of Particular Types of Securities
As disclosed under the Advisory Business section above, we primarily recommend the following types
of securities: individual fixed income securities, ETFs, and closed-end mutual funds. In addition, we will
also include individual stocks as part of our proprietary model stock portfolios. We do not generally
recommend individual stocks as part of our standard advisory services to individual accounts. Each
type of security has its own unique set of associated risks and it would not be possible to list here all of
the specific risks of every type of investment. Even within the same type of investment, risks can vary
widely. However, in very general terms, the higher the anticipated return of an investment, the higher
the risk of loss associated with that investment.
Below is a brief generally description of the various types of investments we may recommend for your
account and their associated risks.
Corporate and Municipal Bonds: Corporate debt securities ("bonds") and municipal bonds are
typically safer investments than equity securities, but their risk can also vary widely based on: the
financial health of the issuer; the risk that the issuer might default; when the bond is set to mature; and,
whether or not the bond can be "called" prior to maturity. When a bond is called, it may not be possible
to replace it with a bond of equal character paying the same interest rate.
Individual Equity Securities: There are numerous ways of measuring the risk of equity securities
(also known simply as "equities" or "stock"). In very broad terms, the value of a stock depends on the
financial health of the company issuing the security. However, stock prices can be affected by many
other factors including, but not limited to: the class of stock (for example, preferred or common); the
health of the market sector of the issuing company; and, the overall health of the economy. In general,
larger, more well established companies ("large cap") tend to be safer than smaller start-up companies
("small cap") but the mere size of an issuer is not, by itself, an indicator of the safety of the investment.
Mutual funds and ETFs are professionally managed collective investment systems that pool money
from many investors and invest in stocks, bonds, short term money market instruments, other mutual
funds, other securities or any combination thereof. The fund will have a manager that trades the fund's
investments in accordance with the fund's investment objective. While mutual funds and ETFs
generally provide diversification, risks can be significantly increased if the fund is concentrated in a
particular sector of the market, primarily invests in small cap or speculative companies, uses leverage
(i.e., borrows money) to a significant degree, or concentrates in a particular type of security (i.e.,
equities) rather than balancing the fund with different types of securities. ETFs differ from mutual funds
since they can be bought and sold throughout the day like stock and their price can fluctuate
throughout the day. The returns on mutual funds and ETFs can be reduced by the costs to manage the
funds. Also, while some mutual funds are "no load" and charge no fee to buy into, or sell out of, other
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types of mutual funds do charge such fees which can also reduce returns. Mutual funds can also be
"closed end" or "open end". So-called "open end" mutual funds continue to allow in new investors
indefinitely which can dilute other investors' interests.
Options and Warrants: Options are complex securities that involve risks and are not suitable for
everyone. Option trading can be speculative in nature and carry substantial risk of loss. It is generally
recommended that you only invest in options with risk capital. An option is a contract that gives the
buyer the right, but not the obligation, to buy or sell an underlying asset at a specific price on or before
a certain date (the "expiration date"). The main difference between warrants and call options is that
warrants are issued and guaranteed by the issuing company, whereas options are traded on an
exchange and are not issued by the company. Also, the lifetime of a warrant is often measured in
years, while the lifetime of a typical option is measured in months. The two types of options are calls
and puts:
A call gives the holder the right to buy an asset at a certain price within a specific period of time. Calls
are similar to having a long position on a stock. Buyers of calls hope that the stock will increase
substantially before the option expires.
A put gives the holder the right to sell an asset at a certain price within a specific period of time. Puts
are very similar to having a short position on a stock. Buyers of puts hope that the price of the stock
will fall before the option expires.
Selling options is more complicated and can be even riskier.
The option trading risks pertaining to options buyers are:
• Risk of losing your entire investment in a relatively short period of time.
• The risk of losing your entire investment increases if, as expiration nears, the stock is below the
strike price of the call (for a call option) or if the stock is higher than the strike price of the put
(for a put option).
• European style options which do not have secondary markets on which to sell the options prior
to expiration can only realize its value upon expiration.
• Specific exercise provisions of a specific option contract may create risks.
• Regulatory agencies may impose exercise restrictions, which stops you from realizing value.
The option trading risks pertaining to options sellers are:
• Options sold may be exercised at any time before expiration.
• Covered call traders forgo the right to profit when the underlying stock rises above the strike
price of the call options sold and continues to risk a loss due to a decline in the underlying
stock.
• Writers of naked calls risk unlimited losses if the underlying stock rises.
• Writers of naked puts risk unlimited losses if the underlying stock drops.
• Writers of naked positions run margin risks if the position goes into significant losses. Such
risks may include liquidation by the broker.
• Writers of call options could lose more money than a short seller of that stock could on the
same rise on that underlying stock. This is an example of how the leverage in options can work
against the option trader.
• Writers of naked calls are obligated to deliver shares of the underlying stock if those call options
are exercised.
• Call options can be exercised outside of market hours such that effective remedy actions
cannot be performed by the writer of those options.
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• Writers of stock options are obligated under the options that they sold even if a trading market
is not available or that they are unable to perform a closing transaction.
• The value of the underlying stock may surge or ditch unexpectedly, leading to automatic
exercises.
Other option trading risks are:
• The complexity of some option strategies is a significant risk on its own.
• Option trading exchanges or markets and option contracts themselves are open to changes at
all times.
• Options markets have the right to halt the trading of any options, thus preventing investors from
realizing value.
If an options brokerage firm goes insolvent, investors trading through that firm may be affected.
Internationally traded options have special risks due to timing across borders.
• Risk of erroneous reporting of exercise value.
•
•
Risks that are not specific to options trading include market risk, sector risk and individual stock risk.
Option trading risks are closely related to stock risks, as stock options are a derivative of stocks.
Item 9 Disciplinary Information
Windsor Capital Management, LLC, formerly known as Windsor Financial Group, LLC, has been
registered and providing investment advisory services since 2000. Neither our firm nor any of our
management persons have any reportable disciplinary information.
Item 10 Other Financial Industry Activities and Affiliations
We have not provided information on other financial industry activities and affiliations because we do
not have any relationship or arrangement that is material to our advisory business or to our clients with
any of the types of entities listed below.
1. broker-dealer, municipal securities dealer, or government securities dealer or broker .
2. investment company or other pooled investment vehicle (including a mutual fund, closed-end
investment company, unit investment trust, private investment company or "hedge fund," and
offshore fund).
3. other investment adviser or financial planner.
4. futures commission merchant, commodity pool operator, or commodity trading advisor.
5. banking or thrift institution.
6. accountant or accounting firm.
7. lawyer or law firm.
8. insurance company or agency.
9. pension consultant.
10.real estate broker or dealer.
11.sponsor or syndicator of limited partnerships.
Item 11 Code of Ethics, Participation or Interest in Client Transactions and
Personal Trading
We strive to comply with applicable laws and regulations governing our practices. Therefore, our Code
of Ethics includes guidelines for professional standards of conduct for our Associated Persons. Our
goal is to protect your interests at all times and to demonstrate our commitment to our fiduciary duties
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of honesty, good faith, and fair dealing with you. All of our Associated Persons are expected to adhere
strictly to these guidelines. Our Code of Ethics also requires that certain persons associated with our
firm submit reports of their personal account holdings and transactions to a qualified representative of
our firm who will review these reports on a periodic basis. Persons associated with our firm are also
required to report any violations of our Code of Ethics. Additionally, we maintain and enforce written
policies reasonably designed to prevent the misuse or dissemination of material, non-public
information about you or your account holdings by persons associated with our firm.
Our Code of Ethics is available to clients or prospective clients upon request. You may obtain a copy of
our Code of Ethics by calling 480-515-3514.
Participation or Interest in Client Transactions
Neither our firm nor any persons associated with our firm has any material financial interest in client
transactions beyond the provision of investment advisory services as disclosed in this firm brochure.
Personal Trading Practices
Our firm or persons associated with our firm may buy or sell the same securities that we recommend to
you or securities in which you are already invested. A conflict of interest exists in such cases because
we have the ability to trade ahead of you and potentially receive more favorable prices than you will
receive. To mitigate this conflict of interest, where we trade on the same trading day, it is our policy
that we will only execute transactions for personal accounts in the same direction as, and after the
trade is complete in, your customer account. (1)(2)
Footnotes:
(1) This investment policy has been established recognizing that some securities being considered for purchase
and/or sale on behalf of Windsor's clients trade in sufficiently broad markets to permit transactions by clients to
be completed without an appreciable impact on the markets of the securities. Under certain circumstances,
exceptions may be made to the policies stated above. Records of these trades, including the reasons for the
exceptions, will be maintained with Windsor' records in the manner set forth above.
(2) The foregoing does not apply to certain types of securities, such as obligations of the U.S. government, and
shares in open-end mutual funds. Open-end mutual funds are purchased or redeemed at a fixed net asset value
price per share specific to the date of purchase or redemption. As such, transactions in mutual funds by advisory
representatives are not likely to have an impact on the prices of the fund shares in which our clients invest.
Item 12 Brokerage Practices
Recommendation of Broker-Dealers
For traditional portfolio management services accounts, we will generally require that securities be
purchased through the facilities of Altruist or Charles Schwab & Co., Inc. (Schwab), unaffiliated SEC
registered broker dealers (member FINRA/SIPC). Your assets must be maintained in an account at a
"qualified custodian," generally a broker-dealer or bank. In recognition of the value of the services the
Custodian provides, you may pay higher commissions and/or trading costs than those that may be
available elsewhere.
We seek to recommend a custodian/broker that will hold your assets and execute transactions on
terms that are, overall, the most favorable compared to other available providers and their services.
We consider various factors, including:
• Capability to buy and sell securities for your account itself or to facilitate such services.
• The likelihood that your trades will be executed.
• Availability of investment research and tools.
• Overall quality of services.
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• Competitiveness of price.
• Reputation, financial strength, and stability.
• Existing relationship with our firm and our other clients.
Research and Other Soft Dollar Benefits
We do not have any soft dollar arrangements.
Economic Benefits
As a registered investment adviser, we have access to the institutional platform of your account
custodian. As such, we will also have access to research products and services from your account
custodian and/or other brokerage firm. These products may include financial publications, information
about particular companies and industries, research software, and other products or services that
provide lawful and appropriate assistance to our firm in the performance of our investment decision-
making responsibilities. Such research products and services are provided to all investment advisers
that utilize the institutional services platforms of these firms, and are not considered to be paid for with
soft dollars. However, you should be aware that the commissions charged by a particular broker for a
particular transaction or set of transactions may be greater than the amounts another broker who did
not provide research services or products might charge.
Schwab - The custodian and brokers we use
We do not maintain custody of your assets that we manage, although we may be deemed to have
custody of your assets if you give us authority to withdraw assets from your account (see Item 15—
Custody, below). Your assets must be maintained in an account at a "qualified custodian," generally a
broker-dealer or bank. We may request that our clients use Charles Schwab & Co., Inc. (Schwab), a
registered broker-dealer, member SIPC, as the qualified custodian.
We are independently owned and operated and are not affiliated with Schwab. Schwab will hold your
assets in a brokerage account and buy and sell securities when we instruct them to. While we may
request that you use Schwab as custodian/broker, you will decide whether to do so and will open your
account with Schwab by entering into an account agreement directly with them. Conflicts of interest
associated with this arrangement are described below as well as in Item 14 (Client referrals and other
compensation). You should consider these conflicts of interest when selecting your custodian.
We do not open the account for you, although we may assist you in doing so. Not all advisors require
their clients to use a particular broker-dealer or other custodian selected by the advisor. Even though
your account is maintained at Schwab, and we anticipate that most trades will be executed through
Schwab, we can still use other brokers to execute trades for your account as described below (see
"Your brokerage and custody costs").
How we select brokers/custodians
When considering whether the terms that Schwab provides are, overall, most advantageous to you
when compared with other available providers and their services, we take into account a wide range of
factors, including:
• Combination of transaction execution services and asset custody services (generally without a
separate fee for custody)
• Capability to execute, clear, and settle trades (buy and sell securities for your account)
• Capability to facilitate transfers and payments to and from accounts (wire transfers, check
requests, bill payment, etc.)
• Breadth of available investment products (stocks, bonds, mutual funds, exchange-traded funds
[ETFs], etc.)
• Availability of investment research and tools that assist us in making investment decisions
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• Quality of services
• Competitiveness of the price of those services (commission rates, margin interest rates, other
fees, etc.) and willingness to negotiate the prices
• Reputation, financial strength, security and stability
• Prior service to us and our clients
• Services delivered or paid for by Schwab
• Availability of other products and services that benefit us, as discussed below (see "Products
and services available to us from Schwab")
Your brokerage and custody costs
For our clients' accounts that Schwab maintains, Schwab generally does not charge you separately for
custody services but is compensated by charging you commissions or other fees on trades that it
executes or that settle into your Schwab account. Certain trades (for example, many mutual funds and
ETFs) may not incur Schwab commissions or transaction fees. Schwab is also compensated by
earning interest on the uninvested cash in your account in Schwab's Cash Features Program. Schwab
charges you a flat dollar amount as a "prime broker" or "trade away" fee for each trade that we have
executed by a different broker-dealer but where the securities bought or the funds from the securities
sold are deposited (settled) into your Schwab account. These fees are in addition to the commissions
or other compensation you pay the executing broker-dealer. Because of this, in order to minimize your
trading costs, we have Schwab execute most trades for your account.
We are not required to select the broker or dealer that charges the lowest transaction cost, even if that
broker provides execution quality comparable to other brokers or dealers.
Although we are not required to execute all trades through Schwab, we have determined that having
Schwab execute most trades is consistent with our duty to seek "best execution" of your trades. Best
execution means the most favorable terms for a transaction based on all relevant factors, including
those listed above (see "How we select brokers/custodians"). By using another broker or dealer you
may pay lower transaction costs.
Products and services available to us from Schwab
Schwab Advisor Services™ is Schwab's business serving independent investment advisory firms like
us. They provide us and our clients with access to their institutional brokerage services (trading,
custody, reporting, and related services), many of which are not typically available to Schwab retail
customers. However, certain retail investors may be able to get institutional brokerage services from
Schwab without going through us.
Schwab also makes available various support services. Some of those services help us manage or
administer our clients' accounts, while others help us manage and grow our business. Schwab's
support services are generally available on an unsolicited basis (we don't have to request them) and at
no charge to us. Following is a more detailed description of Schwab's support services:
Services that benefit you. Schwab's institutional brokerage services include access to a broad range
of investment products, execution of securities transactions, and custody of client assets.
The investment products available through Schwab include some to which we might not otherwise
have access or that would require a significantly higher minimum initial investment by our clients.
Schwab's services described in this paragraph generally benefit you and your account.
Services that do not directly benefit you. Schwab also makes available to us other products and
services that benefit us but do not directly benefit you or your account. These products and services
assist us in managing and administering our clients' accounts and operating our firm. They include
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investment research, both Schwab's own and that of third parties. We use this research to service all
or a substantial number of our clients' accounts, including accounts not maintained at Schwab. In
addition to investment research, Schwab also makes available software and other technology that:
• Provide access to client account data (such as duplicate trade confirmations and account
statements)
• Facilitate trade execution and allocate aggregated trade orders for multiple client accounts
• Provide pricing and other market data
• Facilitate payment of our fees from our clients' accounts
• Assist with back-office functions, recordkeeping, and client reporting
Services that generally benefit only us. Schwab also offers other services intended to help us
manage and further develop our business enterprise. These services include:
• Educational conferences and events
• Consulting on technology and business needs
• Consulting on legal and related compliance needs
• Publications and conferences on practice management and business succession
• Access to employee benefits providers, human capital consultants, and insurance providers
• Marketing consulting and support
Schwab provides some of these services itself. In other cases, it will arrange for third-party vendors to
provide the services to us. Schwab also discounts or waives its fees for some of these services or pays
all or a part of a third party's fees. Schwab also provides us with other benefits, such as occasional
business entertainment of our personnel. If you did not maintain your account with Schwab, we would
be required to pay for these services from our own resources.
We have a fiduciary duty to our clients. Therefore, we are obligated to act in the best interest of our
clients. We address material conflicts by disclosing them to you as outlined above.
Our Interest in Schwab's Services
The availability of these services from Schwab benefits us because we do not have to produce or
purchase them. We don't have to pay for Schwab's services. These services are not contingent upon
us committing any specific amount of business to Schwab in trading commissions or assets in custody.
The fact that we receive these benefits from Schwab is an incentive for us to request the use of
Schwab rather than making such a decision based exclusively on your interest in receiving the best
value in custody services and the most favorable execution of your transactions. This is a conflict of
interest. We believe, however, that taken in the aggregate, our selection of Schwab as custodian and
broker is in the best interests of our clients. Our selection is primarily supported by the scope, quality,
and price of Schwab's services (see "How we select brokers/ custodians") and not Schwab's services
that benefit only us.
Directed Brokerage
We routinely recommend that you direct our firm to execute transactions through Altruist or Schwab.
As such, we may be unable to achieve the most favorable execution of your transactions and you may
pay higher brokerage commissions than you might otherwise pay through another broker-dealer that
offers the same types of services. Not all advisers require their clients to direct brokerage. Please refer
to Item 14 - Client Referrals and Other Compensation for additional disclosures on this topic.
In limited circumstances, and at our discretion, some clients may instruct our firm to use one or more
particular brokers for the transactions in their accounts. If you choose to direct our firm to use a
particular broker, you should understand that this might prevent us from aggregating trades with other
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client accounts or from effectively negotiating brokerage commissions on your behalf. This practice
may also prevent our firm from obtaining favorable net price and execution. Thus, when directing
brokerage business, you should consider whether the commission expenses, execution, clearance,
and settlement capabilities that you will obtain through your broker are adequately favorable in
comparison to those that we would otherwise obtain for you.
Block Trades
Transactions for each client generally will be effected independently, unless we decide to purchase or
sell the same securities for several clients at approximately the same time. We may, but are not
obligated to, combine multiple orders for shares of the same securities purchased for advisory
accounts we manage (this practice is commonly referred to as "block trading"). We will then distribute a
portion of the shares to participating accounts in a fair and equitable manner. The distribution of the
shares purchased is typically proportionate to the size of the account, but it is not based on account
performance or the amount or structure of management fees. Subject to our discretion regarding
factual and market conditions, when we combine orders, each participating account pays an average
price per share for all transactions and pays a proportionate share of all transaction costs on any given
day. Accounts owned by our firm or persons associated with our firm may participate in block trading
with your accounts; however, they will not be given preferential treatment.
We combine multiple orders for shares of the same securities purchased for discretionary accounts;
however, we do not combine orders for non-discretionary accounts. Accordingly, non-discretionary
accounts may pay different costs than discretionary accounts pay. If you enter into non-discretionary
arrangements with our firm, we may not be able to buy and sell the same quantities of securities for
you and you may pay higher commissions, fees, and/or transaction costs than clients who enter into
discretionary arrangements with our firm.
Item 13 Review of Accounts
Traditional Portfolio Management Services
Darren L. Whitehurst, Chief Manager, Donald E. Peppler, Chief Compliance Officer, or the assigned
advisory representative will monitor your account(s) on a continuous basis to ensure the advisory
services provided to you and the portfolio mix remain consistent with your current investment needs
and objectives. We will conduct account reviews at least quarterly. Triggering factors that may
stimulate additional reviews of your account include, but are not limited to, the following: contributions
and withdrawals, year-end tax planning, market moving events, security specific events and a change
in risk/return objectives of the client.
From time to time, we may provide you with written reports that include relevant account information
such as inventory and appraisals of account holdings, cash activity summary, and portfolio allocation
details. You will also receive trade confirmations and statements, at least quarterly, directly from your
account custodian(s). If available, such information may be accessed online.
We encourage you to reconcile our reports with those received from the qualified custodian. If you find
your holdings differ between these two statements, call our main office number located on the cover
page of this firm brochure. Frequently, our reports do not reconcile with those of the custodian due to
the inclusion of accrued interest on most of our reports. Accrued interest is not included on the reports
you receive from your account custodian.
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Item 14 Client Referrals and Other Compensation
TD Ameritrade AdvisorDirect - Former Solicitor Arrangement
We formerly participated in TD Ameritrade's AdvisorDirect Program whereby we received referrals
from TD Ameritrade in exchange for an ongoing referral fee paid from our firm to TD Ameritrade. We
no longer participate in this program; however, we continue to pay ongoing referral fees to Charles
Schwab & Co., Inc for past client referrals. Aside from this former arrangement, our firm has no active
referral or solicitor arrangements to disclose.
Charles Schwab & Co., Inc - Institutional
We receive an economic benefit from Schwab in the form of the support products and services it
makes available to us and other independent investment advisors whose clients maintain their
accounts at Schwab. You do not pay more for assets maintained at Schwab as a result of these
arrangements. However, we benefit from the referral arrangement because the cost of these services
would otherwise be borne directly by us. You should consider these conflicts of interest when selecting
a custodian. The products and services provided by Schwab, how they benefit us, and the related
conflicts of interest are described above (see Item 12—Brokerage Practices).
Refer to the Brokerage Practices section above for disclosures on research and other benefits we may
receive resulting from our relationship with your account custodian.
Item 15 Custody
We directly debit your account(s) for the payment of our advisory fees. The ability to deduct our
advisory fees from your accounts causes our firm to exercise limited custody over your funds or
securities. We do not have physical custody of any of your funds and/or securities. Your funds and
securities will be held with a bank, broker-dealer, or other independent, qualified custodian. You will
receive account statements from the independent, qualified custodian(s) holding your funds and
securities at least quarterly. The account statements from your custodian(s) will indicate the amount of
our advisory fees deducted from your account(s) each billing period. You should carefully review
account statements for accuracy. If you have a question regarding your account statement or if you did
not receive a statement from your custodian, contact us immediately at 480-515-3514.
Associated persons of our firm serve as trustees to certain accounts for which we provide investment
advisory services. In all cases, the associated person has been appointed trustee as a result of a
family or personal relationship with the trust grantor and/or beneficiary and not as a result of
employment with our firm. Therefore, we are not deemed to have custody over the advisory accounts
for which our associated persons serve as trustee.
Item 16 Investment Discretion
Before we can buy or sell securities on your behalf, you must first sign our discretionary portfolio
management agreement, a power of attorney, and/or the appropriate trading authorization forms.
You may grant our firm discretion over the selection and amount of securities to be purchased or sold,
the broker or dealer to be used, and the commission rates to be paid for your account(s) without
obtaining your consent or approval prior to each transaction. You may specify investment objectives,
guidelines, and/or impose certain conditions or investment parameters for your traditional portfolio
management account(s). For example, you may specify that the investment in any particular stock or
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industry should not exceed specified percentages of the value of the portfolio and/or restrictions or
prohibitions of transactions in the securities of a specific industry or security. Please refer to Item 4
- Advisory Business for more information on our discretionary portfolio management services.
If you enter into non-discretionary arrangements with our firm, we will obtain your approval prior to the
execution of any transactions for your account(s). You have an unrestricted right to decline to
implement any advise provided by our firm on a non-discretionary basis.
Item 17 Voting Client Securities
We will not vote proxies on behalf of your advisory accounts. However, at your request, we may offer
you advice regarding the exercise of your proxy voting rights.
Item 18 Financial Information
We are not required to provide financial information to our clients because we do not:
require the prepayment of more than $1,200 in fees and six or more months in advance, or
take custody of client funds or securities, or
•
•
• have a financial condition that is reasonably likely to impair our ability to meet our commitments
to you.
Item 19 Requirements for State-Registered Advisers
We are a federally registered adviser; therefore, we are not required to respond to this item.
Item 20 Additional Information
Your Privacy
We view protecting your private information as a top priority. Pursuant to applicable privacy
requirements, we have instituted policies and procedures to ensure that we keep your personal
information private and secure.
We do not disclose any nonpublic personal information about you to any non affiliated third parties,
except as permitted by law. In the course of servicing your account, we may share some information
with our service providers, such as transfer agents, custodians, broker-dealers, accountants, and
portfolio accounting and analytical system providers.
We restrict internal access to nonpublic personal information about you to employees, who need that
information in order to provide products or services to you. We maintain physical and procedural
safeguards that comply with regulatory standards to guard your nonpublic personal information and to
ensure our integrity and confidentiality. We will not sell information about you or your accounts to
anyone. We do not share your information unless it is required to process a transaction, at your
request, or required by law.
You will receive a copy of our privacy notice prior to or at the time you sign an advisory agreement with
our firm. Thereafter, we will deliver a copy of the current privacy policy notice to you on an annual
basis. Contact Don Peppler at 480-515-3514, if you have any questions regarding this policy.
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Trade Errors
In the event a trading error occurs in your account, our policy is to restore your account to the position
it should have been in had the trading error not occurred. Depending on the circumstances, corrective
actions may include canceling the trade, adjusting an allocation, and/or reimbursing the account.
Class Action Lawsuits
We do not determine if securities held by you are the subject of a class action lawsuit or whether you
are eligible to participate in class action settlements or litigation nor do we initiate or participate in
litigation to recover damages on your behalf for injuries as a result of actions, misconduct, or
negligence by issuers of securities held by you.
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