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Item 1 – Cover Page
Xception Advisory Services, LLC
DBA Xception Family Office
2200 Century Parkway NE Suite 750
Atlanta, GA 30345
(404) 524-7900
Date of Disclosure Brochure: April 2026
Xception Family Office (“Xception”) is a United States Securities and Exchange Commission (“SEC”) registered
investment adviser. This brochure provides information about the qualifications and business practices of
Xception Family Office. If you have any questions about the contents of this disclosure brochure, please contact
Patrick Callahan at (404) 524-7900.
The information in this disclosure brochure has not been approved or verified by the United States Securities and
Exchange Commission or by any state securities authority. Registration as an investment adviser does not imply
a certain level of skill or training.
information about Xception Family Office
is also available on
the SEC’s website at
Additional
www.adviserinfo.sec.gov.
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Xception Family Office
Item 2 – Material Changes
The firm will report material changes to this disclosure brochure as they are made.
Item 3 – Table of Contents
Item 1 – Cover Page
Item 2 – Material Changes
Item 3 – Table of Contents
Item 4 – Advisory Business
Introduction
Description of Advisory Services
Limits Advice to Certain Types of Investments
Tailor Advisory Services to Individual Needs of Clients
Client Assets Managed by Xception Family Office
Item 5 – Fees and Compensation
Asset Management Services
Item 6 – Performance-Based Fees and Side-by-Side Management
Item 7 – Types of Clients
Minimum Investment Amounts Required
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss
Methods of Analysis
Investment Strategies
Risk of Loss
Item 9 – Disciplinary Information
Item 10 – Other Financial Industry Activities and Affiliations
Item 11 – Code of Ethics, Participation in Client Transactions Disclosure
Code of Ethics Summary
Affiliate and Employee Personal Securities Transactions Disclosure
Item 12 – Brokerage Practices
Directed Brokerage
Handling Trade Errors
Block Trading Policy
Soft Dollar Benefits Provided by Financial Institutions
Brokerage for Client Referrals
Agency Cross Transactions
Item 13 – Review of Accounts
Account Review and Reviewers
Statements and Reports
Item 14 – Client Referrals and Other Compensation
Item 15 – Custody
Item 16 – Investment Discretion
Item 17 – Voting Client Securities
Item 18 – Financial Information
Business Continuity Plan
Customer Privacy Policy Notice
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Xception Family Office
Item 4 – Advisory Business
Xception Advisory Services, LLC (DBA Xception Family Office) is an SEC registered investment adviser and is a
limited liability company (LLC) formed under the laws of the State of Georgia August 20, 2025.
Xception Family Office Holdings, LLC is 100% owner of Xception Advisory Services, LLC.
Introduction
The investment advisory services of Xception Family Office are provided to you through an appropriately licensed
and qualified individual who is an investment adviser representative of Xception Family Office (referred to as your
investment adviser representative throughout this brochure).
Description of Advisory Services
The following are descriptions of the primary advisory services of Xception Family Office. Please understand that
a written Investment Advisory Agreement, which details the exact terms of the service, must be signed by you
and Xception Family Office, or assigned, before providing you the services described below.
Investment Management Services: Xception offers clients a broad range of financial planning and consulting
services, which may include any or all of the functions of Business Planning, Cash Flow Forecasting, Trust and
Estate Planning, Financial Reporting, Investment Consulting, Insurance Planning, Retirement Planning, Risk
Management, Charitable Giving, Distribution Planning, Tax Planning, and Manager Due Diligence and Selection.
Clients retain absolute discretion over all decisions regarding implementation and are under no obligation to act
upon any of the recommendations made by Xception under a financial planning or consulting engagement.
Clients are advised that it remains their responsibility to promptly notify Xception of any change in their financial
situation or investment objectives for the purpose of reviewing, evaluating, or revising the Firm’s recommendations
and/or services.
Wealth Management Services: Xception provides clients with wealth management services which include a
broad range of comprehensive financial planning and consulting services as well as discretionary management
of investment portfolios. Xception primarily allocates client assets among various mutual funds, exchange-traded
funds (“ETFs”), and independent investment managers (“Independent Managers”) in accordance with their stated
investment objectives. Xception may also recommend that certain eligible clients invest in alternative investment
vehicles including, but not limited to, privately placed securities, which may include dept, equity and/or interests
in pooled investment vehicles (e.g., hedge funds). When appropriate and fully disclosed, Xception may
recommend investment products which require longer-term commitments from its clients. Xception shall provide
continuous monitoring of such investments to include annual due diligence, performance tracking, amendment
processing and capital call assistance.
Where appropriate, Xception may also provide advice about legacy positions or other investments held in client
portfolios. Clients may engage Xception to manage and/or advise on certain investment products that are not
maintained at their primary custodian. In these situations, the firm directs or recommends the allocation of client
assets among the various investment options available with the product. These assets are generally maintained
at the underwriting insurance company or the custodian designated by the product’s provider.
Xception tailors its advisory services to meet the needs of its individual clients and seeks to ensure, on a
continuous basis that client portfolios are managed in a manner consistent with those needs and objectives. The
firm consults with clients on an initial and ongoing basis to assess their specific investment objectives. Clients
are advised to promptly notify the firm if there are any changes to their financial situation or if they wish to place
any limitations on the management of their portfolio.
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Clients may impose reasonable restrictions or mandates on the management of their accounts if Xception
determines, in its sole discretion, the conditions would not materially impact the performance of a management
strategy or prove overly burdensome to the firm’s efforts.
Use of Independent Managers: Xception may select certain Independent Managers to actively manage a portion
of its client’s assets. The specific terms and conditions under which a client engages an Independent Manager
may be set forth in a separate written agreement with the designated Independent Managers engaged to manage
their assets.
Xception evaluates a variety of information about Independent Managers, which may include the Independent
Manager’s disclosure documents, materials supplied by the Independent Mangers themselves and other third-
party analyses it believes are reputable. To the extent possible, the firm seeks to assess the Independent
Managers’ investment strategies, past performance, and risk results in relation to its client’s individual portfolio
allocations and risk exposure. The firm also takes into consideration each Independent Manager’s management
style, returns, reputation, financial strength, reporting, pricing, and research capabilities, among other factors.
Xception continues to provide services relative to the discretionary selection of the Independent Managers. On
an ongoing basis, the firm monitors the performance of those accounts being managed by Independent Managers.
It is important that you understand that we manage investments for other clients and may give them advice or
take action for them or for our personal accounts that is different from the advice we provide, or actions taken for
you. We are not obligated to buy, sell or recommend to you any security or other investment that we may buy,
sell or recommend for any other clients or for our own accounts. We may buy or sell securities in which Xception
Family Office’ clients may also transact business in.
Conflicts may arise in the allocation of investment opportunities among accounts that we manage. We strive to
allocate investment opportunities believed to be appropriate for your account(s) and other accounts advised by
our firm among such accounts equitably and consistent with the best interests of all accounts involved. However,
there can be no assurance that a particular investment opportunity that comes to our attention will be allocated in
any particular manner. If we obtain material, non-public information about a security or its issuer that we may not
lawfully use or disclose, we have absolutely no obligation to disclose the information to any client or use it for any
client’s benefit.
Limits Advice to Certain Types of Investments
Xception Family Office reserves the right to provide advice on any investment product that may be suitable for each
client’s specific circumstances, needs, goals and objectives.
It is not our typical investment strategy to attempt to time the market, but we may increase cash
holdings modestly as deemed appropriate based on your risk tolerance and our expectations of market behavior.
We may also modify our investment strategy to accommodate special situations such as low basis stock, stock
options, legacy holdings, inheritances, closely held businesses, real estate, collectibles, or special tax situations.
(Please refer to Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss for more information.)
Tailor Advisory Services to Individual Needs of Clients
Xception Family Office’s advisory services are always provided based on your individual needs. This means, for
example, that when we provide portfolio management services, you are given the ability to impose
restrictions on the accounts we manage for you, including specific investment selections and sectors. We work
with you on a one-on-one basis through interviews and questionnaires to determine your investment objectives and
suitability information.
We will not enter into an investment adviser relationship with a prospective client whose investment objectives
may be considered incompatible with Xception Family Office’s investment philosophy or strategies, or where the
prospective client seeks to impose unduly restrictive investment guidelines.
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Xception Family Office
Client Assets Managed by Xception Family Office
Xception advises approximately $189,340,109 in discretionary client assets and $0 in non-discretionary assets.
Item 5 – Fees and Compensation
In addition to the information provided in Item 4 – Advisory Business, this section provides more details regarding
our firm’s services along with descriptions of each service’s fees and compensation arrangements. It should be
noted that lower fees for comparable service may be available from other sources. The exact fees and other terms
will be outlined in the agreement between you and Xception Family Office.
Fees charged for our advisory services are charged based on a percentage of assets under management, billed
in arrears (at the end of the billing period) on a quarterly basis as designated in your agreement, calculated based
on the average daily market value of your account during the current billing period. Fees are prorated (based on
the number of days service is provided during the initial billing period) for your account opened at any time other
than the beginning of the billing period.
Services continue in effect until terminated by either party by providing a 30-day written notice of termination to
the other party. When fees are billed in arrears, Xception Family Office will prorate the final fee payment based
on the number of days services are provided during the final period. The amount of client assets on the termination
date will be used to determine the final fee payment for fees paid in arrears.
The annual fee for asset management services will vary between 0.35% and 1.00%. We generally require
$5,000,000 in investable assets but make exceptions on a case-by-case basis.
Xception Family Office believes that its annual fee is reasonable in relation to: (1) services provided and (2) the
fees charged by other investment advisers offering similar services/programs. However, the annual investment
advisory fee may be higher than that charged by other investment advisers offering similar services/programs. In
addition to our compensation, you may also incur charges imposed at the mutual fund, ETF, or third-party
manager level (e.g., advisory fees and other fund expenses).
The investment advisory fees will be deducted from your account and paid directly to our firm by the qualified
custodian(s) of your account. You will authorize the qualified custodian(s) of your account to deduct fees from
your account and pay such fees directly to our firm. See Item 15 – Custody for more details.
You should review your account statements received from the qualified custodian(s) and verify that appropriate
investment advisory fees are being deducted. The qualified custodian(s) will not verify the accuracy of the
investment advisory fees deducted.
Brokerage commissions and/or transaction ticket fees charged by the qualified custodian are billed directly to you
by the qualified custodian. Xception Family Office does not receive any portion of such commissions or fees from
you or the qualified custodian. In addition, you may incur certain charges imposed by third parties other than
Xception Family Office in connection with investments made through your account including, but not limited to,
mutual fund sales loads, 12(b)-1 fees and surrender charges., IRA and qualified retirement plan fees, variable
annuity charges, fees charged by third-party separate account managers, and charges imposed by the qualified
custodian(s) of your account. Management fees charged by Xception Family Office are separate and distinct from
the fees and expenses charged by investment company securities that may be recommended to you. A
description of these fees and expenses are available in each investment company security’s prospectus.
Xception Family Office may also charge retainer or service fees for financial planning and consulting services
which shall be disclosed in writing where applicable.
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Item 6 – Performance-Based Fees and Side-By-Side Management
Performance-based fees are defined as fees based on a share of capital gains on or capital appreciation of the
assets held in a client’s account. Xception Family Office does not collect any performance-based fees from you.
Item 7 – Types of Clients
Xception Family Office generally provides investment advice to the following types of clients:
Individuals
•
• High net worth individuals and families
• Corporations
• Trusts, estates, or charitable organizations
You are required to execute a written investment management agreement with Xception Family Office in order
to establish a client arrangement with us.
Minimum Investment Amounts Required
Xception typically requires a minimum of $5,000,000 in inv es tab le as s ets to open an account except under
circumstances where the firm exercises the right to exempt a client from this requirement. To reach this account
minimum, clients may aggregate all household accounts.
Item 8 – Methods of Analysis, Investment Strategies and Risk of Loss
Xception begins their analysis by understanding the unique objectives of each client, including but not limited to,
liquidity needs, risk tolerance, time horizon, return expectations, and taxation factors. Xception believes the
most meaningful drivers of returns over time are based on asset allocation versus focusing on specific security
selection and market timing. Xception’s philosophy is to invest in asset classes that are most attractively priced
based on each class’s expected future cash flows (i.e., domestic stocks, international developed market stocks,
emerging market stocks, municipal bonds, corporate bonds, high yield, etc.). Each asset class is classified into
categories by capitalization (i.e., large, mid, small etc.), style (i.e., value and growth), and credit quality (i.e.,
investment grade and below investment grade). In evaluating the various asset classes, the firm develops and
maintains 10-year forward looking capital market assumptions. Xception also takes into consideration historical
returns and volatility when determining allocations. In addition to using various statistical metrics to evaluate
valuation, the firm factors in macro-economic and geopolitical environments and their potential effects. Xception
believes in striving to minimize volatility given the level of risk a client is willing to take in an effort to increase a
portfolio’s compound growth rate over time. In order to dampen volatility, Xception can incorporate the use of
various alternative assets that historically have had less correlation to traditional stocks, bonds, and cash.
Once a portfolio is constructed, exposure to securities is gained through a blend of passive investment vehicles
and active third-party managers either through mutual funds or separately managed accounts. Xception
believes in certain elements of the efficient market hypothesis and therefore uses passive investments at lower
cost to achieve returns consistent with markets they believe to be efficient. For markets where Xception believes
alpha or outperformance can be gained, the firm will select unaffiliated third-party managers that each focus on
various sub-segments of the stock market (i.e., small cap growth companies).
During the initial due diligence stage of selecting a sub-advisor or independent manager, various quantitative
metrics are evaluated to better understand a manager’s track record, risk tolerance, and style consistency. A
manager’s return history is reviewed to determine how the strategy performed relative to its benchmark and peer
group from a total return perspective across various market environments. The firm also analyzes several risk-
based performance metrics that measure how that manager performed relative to the volatility (or risk) incurred
and how well the strategy protected principal in historical market drawdowns. Correlations between the strategy
and existing portfolio positions are also considered so that overall portfolio volatility may be reduced by the
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manager’s inclusion. Other quantitative data points that are assessed include a manager’s cost, portfolio
diversification, strategy size, and historical style consistency. Xception also focuses on the management team
and investment philosophy behind the strategy. Where necessary, interviews may be conducted with each
potential manager to evaluate the processes involved in terms of security selection, portfolio construction, and
risk management. Ideally, each manager will have a long-term track record with the strategy in question through
at least one full market cycle. The firm also assesses the support system available to the management team
which may include dedicated analysts, traders, and risk management personnel. Risk management teams and
systems are reviewed to help avoid unintentional risk taking and help maintain proper diversification parameters.
There are risks involved in using any analysis method.
To conduct analysis, Xception Family Office gathers information from discussions with management, inspection
of corporate activities, research materials prepared by others, timing services, annual reports, prospectuses and
filings with the SEC, and company press releases.
Investment Strategies
We do not primarily recommend one type of security to clients. Investment strategies employed are varied and
are highly dependent upon the specific needs and investment objectives of each client. Xception will utilize
traditional investment products such as bonds, ETFs and mutual funds, structured notes, and alternative
investments such as structured products, fund of funds, limited partnerships, private equity, and private placements
that present the opportunity to hedge client portfolios in down markets as well as make critical use of non-correlated
asset classes. Where appropriate, Xception may write covered options, uncovered options or spreading
strategies. Options are contracts giving the purchaser the right to buy or sell a security, such as stocks, at a fixed
price within a specific period of time. Generally, the use of options will be utilized on a case by case basis and
typically be used to hedge down-side risk or earn income related to a client’s concentrated position.
Risk of Loss
Past performance is not indicative of future results. Therefore, you should never assume that future performance
of any specific investment or investment strategy will be profitable. Investing in securities (including stocks, mutual
funds, and bonds, etc.) involves risk of loss. Further, depending on the different types of investments there may
be varying degrees of risk. You should be prepared to bear investment loss including loss of original principal.
Because of the inherent risk of loss associated with investing, the firm is unable to represent, guarantee, or even
imply that our services and methods of analysis can or will predict future results, successfully identify market tops
or bottoms, or insulate you from losses due to market corrections or declines. There are certain additional risks
associated with investing in securities through our investment management program, as described below:
• Market Risk. Either the stock market as a whole, or the value of an individual company, goes down
resulting in a decrease in the value of client investments. This is also referred to as systemic risk.
• Equity (stock) market risk. Common stocks are susceptible to general stock market fluctuations and
to volatile increases and decreases in value as market confidence in and perceptions of their issuers
change. If you held common stock, or common stock equivalents, of any given issuer, you would
generally be exposed to greater risk than if you held preferred stocks and debt obligations of the
issuer.
• Company Risk. When investing in stock positions, there is always a certain level of company or
industry specific risk that is inherent in each investment. This is also referred to as unsystematic risk
and can be reduced through appropriate diversification. There is the risk that the company will perform
poorly or have its value reduced based on factors specific to the company or its industry. For example,
if a company’s employees go on strike or the company receives unfavorable media attention for its
actions, the value of the company may be reduced.
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• Fixed Income Risk. When investing in bonds, there is the risk that the issuer will default on the bond
and be unable to make payments. Further, individuals who depend on set amounts of periodically
paid income face the risk that inflation will erode their spending power. Fixed-income investors receive
set, regular payments that face the same inflation risk.
• Options Risk. Options on securities may be subject to greater fluctuations in value than an investment
in the underlying securities. Purchasing and writing put and call options are highly specialized
activities and entail greater than ordinary investment risks.
• ETF and Mutual Fund Risk. When investing in an ETF or mutual fund, you will bear Management
Risk. Your investment with the firm varies with the success and failure of the investment strategies,
research, analysis and determination of portfolio securities. If the investment strategies do not
produce the expected returns, the value of the investment will decrease.
• Use of Independent Managers. Xception will for certain client portfolios select Independent Managers to
manage a portion of its clients’ assets. In these situations, Xception continues to conduct ongoing
due diligence of such managers, but such recommendations rely to a great extent on the Independent
Managers’ ability to successfully implement their investment strategies. Xception conducts routine
periodic due diligence of Independent Manager strategies.
• Use of Private Collective Investment Vehicles. Xception recommends, for qualified clients,
investments in privately placed collective investment vehicles (e.g., hedge funds, private equity funds,
etc.). The managers of these vehicles have broad discretion in selecting the investments. There are
few limitations on the types of securities or other financial instruments traded and no requirement to
diversify. Hedge funds trade on margin or otherwise leverage positions, thereby potentially increasing
the risk to the vehicle. In addition, because the vehicles are not registered as investment companies,
there is an absence of regulation. There are numerous other risks in investing in these securities.
Clients should consult each fund’s private placement memorandum and/or other documents
explaining such risks prior to investing.
• Master Limited Partnerships (“MLPs”). MLPs are collective investment vehicles, the partnership
interests of which are publicly traded on national securities exchanges. MLPs invest primarily in
companies within the energy sector that engage in qualifying lines of business, such as natural
resource production and mineral refinement. MLPs are therefore subject to the underlying volatility of
the energy industry and can be adversely affected by changes to supply and demand, regional
instability, currency spreads, inflation, and interest rate fluctuations, among other such factors. In
addition, MLPs operate as pass- through tax entities, meaning investors are liable for their pro rata
share of the partnership taxes, regardless of the types of accounts where the interests are held.
• Real Estate Investment Trusts (REITs). Xception, when real estate exposure is appropriate, may
recommend investments in, or allocate assets among, various real estate investment trusts (“REITs”),
the shares of which exist in the form of either publicly traded or privately placed securities. REITs are
collective investment vehicles with portfolios comprised primarily of real estate and mortgage related
holdings. Many REITs hold heavy concentrations of investments tied to commercial and/or residential
developments, which inherently subject REIT investors to the risks associated with a downturn in the
real estate market. Mortgage related holdings have additional concerns pertaining to interest rates,
inflation, liquidity, and counterparty risk.
• Structured Products. Xception, for certain qualified clients, may recommend investments in, or
allocate assets among, various structured products. Structured products are unsecured obligations
of an issuer with a return, generally paid at maturity, which is linked to the performance of an
underlying asset. In addition to the risks that apply to all investments in securities, investing in
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structured products involves different types of risk and possibly greater levels of risk. These risks
include, but are not limited to the following:
o
Issuer credit risk. A structured product is an unsecured obligation of the applicable issuer.
Any payment on a structured product, including any repayment of principal, is subject to the
creditworthiness of the issuer. If the issuer becomes bankrupt or is unable to pay its
obligations as they come due, investors will lose some or all of an investment.
o Risk of loss. Many structured products subject you to the downside market risk of the
underlying asset. Depending on the product, investors may lose some or all of the investment
if the underlying asset’s value declines. If Xception sells a structured product before it
matures, clients may lose some or all of the investment, regardless of any market risk reduction
feature the product offers.
o Potential returns can be limited. Investors may not participate in the growth potential of the
underlying asset beyond a certain limit or at all.
o Performance before maturity. In addition to the performance of the underlying asset,
structured product fees and market factors, such as fluctuations in interest rates, that
influence the price of bonds and options generally will also affect the value of a structured
product before it matures. Therefore, the value of a structured product before it matures can
be more or less than its initial price and provide a substantial return.
• Liquidity. Xception, where appropriate, may recommend investments intended for longer-term
investment, such as private real estate opportunities. These types of investments are less liquid,
meaning funds are not readily available for withdrawal by the client. The risk of illiquidity shall be
measured against the potential return of the product and the position size as well as the client’s
investment specific return and investment objectives to ensure the risk is appropriate.
• Use of Margin. While the use of margin borrowing can substantially improve returns, it also increases
overall portfolio risk. Margin transactions are generally affected using capital borrowed from a Financial
Institution, which is secured by a client’s holdings. Under certain circumstances, a lending Financial
Institution may demand an increase in the underlying collateral. If the client is unable to provide the
additional collateral, the Financial Institution can liquidate account assets to satisfy the client’s
outstanding obligations, which could have extremely adverse consequences. Fluctuations in the
amount of a client’s borrowings and the corresponding interest rates can have a significant effect on
the profitability and stability of a portfolio.
Item 9 Disciplinary Information
Item 9 is not applicable to this Disclosure Brochure because there are no legal or disciplinary events to be disclose
by Xception Family Office. The firm determines whether an incident is reportable based on the materiality and in
accordance with applicable regulatory guidance.
Item 10 Other Financial Industry Activities and Affiliations
Xception Family Office is not and does not have a related person that is a municipal securities dealer, government
securities dealer or broker, an investment company (including a mutual fund, closed-end investment company,
unit investment trust, or private investment company), or a futures commission merchant, commodity pool
operator, or commodity trading advisor, a banking or thrift institution, an accountant or accounting firm, a real
estate broker or dealer, and a sponsor or syndicator of limited partnerships.
Xception Family Office is an independent registered investment registered adviser and only provides investment
advisory services. We are not engaged in any other business activities and offer no other services except those
described in this Disclosure Brochure. However, while we do not sell products or services other than investment
advice, our representatives may sell other products or provide services outside of their role as investment adviser
representatives with us. Xception Family Office has associates that may have an affiliation with another registered
broker dealer, insurance company or agency and may provide other approved financial planning services.
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Certain associated persons of the firm serve as trustees for client accounts. In these roles, they may have
discretionary authority over client assets, which creates a conflict of interest, as it may provide an incentive to
favor certain clients or investment strategies. The firm addresses this conflict through internal compliance
oversight and adherence to fiduciary obligations.
Our firm also has affiliated individuals who participate in legal work as attorneys. All attorney-related activities are
disclosed and handled separately through Kan & Clark LLP. Retainers obtained from this legal work are unrelated
to Xception Family Office, unless explicitly disclosed in writing.
Patrick Callahan, principal of Xception Family Office has the following outside business activities which are
continuously monitored for compliance and to avoid any conflicts of interest in Xception Family Office’ business
matters:
Intrepid
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• Kan & Clark LLP
• The Leaders Group, Inc. (FINRA Registered Broker Dealer)
• Wellspring Planning Group, LLC (State Registered Investment Advisor)
In such capacity, associates may transact business and receive normal and customary payments for outside
activities. You are under no obligation to purchase any products or implement any recommendations from any
outside association from our affiliated individuals.
Item 11 Code of Ethics, Participation in Client Transactions and Personal Trading
Code of Ethics Summary
An investment adviser is considered a fiduciary and has a fiduciary duty to all clients. Xception Family Office has
established a Code of Ethics to comply with the requirements of the securities laws and regulations that reflects
its fiduciary obligations and those of its supervised persons.
All employees, officers, directors and investment adviser representatives are classified as supervised persons.
Xception Family Office requires its supervised persons to consistently act in your best interest in all advisory
activities. Xception Family Office imposes certain requirements on its affiliates and supervised persons to ensure
that they meet the firm’s fiduciary responsibilities to you. The standard of conduct required is higher than ordinarily
required and encountered in commercial business.
This section is intended to provide a summary description of the Code of Ethics of Xception Family Office. If you
wish to review the Code of Ethics in its entirety, you should send a written request and upon receipt of your request
we will promptly provide a copy of the Code of Ethics to you.
Affiliate and Employee Personal Securities Transactions Disclosure
Xception Family Office or associated persons of the firm may buy or sell for their personal accounts, investment
products identical to those recommended to clients. This creates a potential conflict of interest. Xception Family
Office and its associated persons will not buy or sell securities for personal account(s) where their decision is
derived, in whole or in part, by information obtained as a result of employment or association with the firm unless
the information is also available to the investing public and not considered insider information. It is the express
policy of Xception Family Office that all persons associated in any manner with the firm must place clients’
interests ahead of their own when implementing personal investments
We are and will continue to be in compliance with applicable state and federal rules and regulations. To prevent
conflicts of interest, we have developed written supervisory procedures that include personal investment and
trading policies for representatives, employees and their immediate family members.
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• Associated persons cannot purchase or sell any security for their personal accounts prior to implementing
transactions for client accounts where the security isn’t widely traded and there isn’t adequate trading
volume and liquidity to prevent any impact on pricing. Xception Family Office has procedures in place to
review the personal security transactions of all associates to ensure strict adherence to this policy.
• Associated persons are prohibited from purchasing or selling securities of companies in which any client is
deemed an “insider”.
• Associated persons cannot buy or sell securities for their personal accounts when those decisions are
based on information obtained as a result of their employment and deemed insider trading.
• Associated persons are discouraged from conducting frequent personal trading.
• Associated persons are generally prohibited from serving as board members of publicly traded companies
unless an exception has been granted to the Chief Compliance Officer of Xception Family Office.
Any associated person not observing our policies is subject to sanctions up to and including termination.
Item 12 – Brokerage Practices
Clients are under no obligation to act on the financial planning recommendations of Xception Family Office. If the
firm assists in the implementation of any recommendations, we are responsible to ensuring that the client
receives the best execution possible. Best execution does not necessarily mean that clients receive the lowest
possible commission costs but that the qualitative execution is best. In other words, all conditions considered, the
transaction execution is in your best interest. When considering best execution, we look at a number of factors
besides prices and rates including, but not limited to:
• Execution capabilities (e.g., market expertise, ease/reliability/timeliness of execution, responsiveness,
integration with our existing systems, ease of monitoring investments)
• Products and services offered (e.g., investment programs, back-office services, technology, regulatory
compliance assistance, research and analytic services)
• Financial strength, stability and responsibility
• Reputation and integrity
• Ability to maintain confidentiality
We exercise reasonable due diligence to make certain that best execution is obtained for all clients when
implementing any transaction by considering the back-office services, technology and pricing of services offered.
Brokerage Recommendations
Xception will be authorized to buy and sell securities, to place portfolio transactions with securities brokers-
dealers, and to negotiate the terms of such transactions, including brokerage commissions on brokerage
transactions.
The primary responsibility regarding portfolio transactions is to seek the best combination of price and execution.
When executing transactions, Xception considers all factors it deems relevant, including breadth in the market in
the security, the price of the security, the financial condition and execution capability of the broker or dealer and
reasonableness of the commission. Transactions in the over-the-counter market are executed with primary market
makers acting as principal except where it is believed better prices or execution may be obtained elsewhere. In
selecting brokers or dealers to execute particular transactions and in evaluating the best net price and execution
available, Xception considers brokerage and research services and other information provided.
Xception generally recommends clients utilize the custody, brokerage and clearing services of Charles Schwab
& Co., Inc. Advisor Services for investment management accounts. Factors Xception considers in recommending
Schwab, or any other custodians to clients include their respective financial strength, reputation, execution,
pricing, research, and service. Schwab enable Xception to obtain mutual funds without transaction charges and
other securities at nominal transaction charges. The commissions and/or transaction fees charged by Schwab
may be higher or lower than those charged by other Financial Institutions.
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Xception Family Office
Xception periodically reviews its policies and procedures regarding its recommendation of Financial Institutions
in light of its duty to obtain best execution.
Directed Brokerage
Xception does not routinely recommend, request, or require that clients ‘direct executions through a specified
broker-dealer. We will, however, make every effort to accommodate a request to direct brokerage to a client’s
chosen broker-dealer.
Clients may establish an account at another broker via a Prime Broker or similar-type account. This prime broker
arrangement allows Xception to place trades with other broker-dealers without the need to have individual
accounts with other broker-dealers. Clients will negotiate the terms and arrangements with their broker-dealer of
choice and all assets will be kept in an account with their preferred broker-dealer. Trades will be routed to other
broker-dealers and positions transferred into or out of the prime brokerage, or similar account on a DVP/RVP
basis. Execution partners include Schwab, and other broker-dealers with which Xception enters into an executing
agreement. Xception selects other broker-dealers for execution based on the quality of research, services,
products offered, execution, and commission structures. The lowest-cost broker-dealer is not always utilized.
Xception has not entered into any formal soft-dollar arrangements nor does Xception receive any referrals from
broker-dealers available through prime brokerage services.
Handling Trade Errors
Xception Family Office has implemented procedures designed to prevent trade errors; however, trade errors in
client accounts cannot always be avoided. Consistent with its fiduciary duty, it is the policy of Xception Family
Office to correct trade errors in a manner that is in the best interest of the client. In cases where the client causes
the trade error, the client is responsible for any loss resulting from the correction. Depending on the specific
circumstances of the trade error, the client may not be able to receive any gains generated as a result of the error
correction. In all situations where the client does not cause the trade error, the client is made whole and any loss
resulting from the trade error is absorbed by Xception Family Office if the error is caused by Xception Family
Office. If the error is caused by the broker-dealer, the broker-dealer is responsible for handling the trade error. If
an investment gain results from the correcting trade, the gain remains in the client’s account unless the same
error involved other client account(s) that should also receive the gains. It is not permissible for all clients to retain
the gain. Xception Family Office may also confer with a client to determine if the client should forego the gain
(e.g., due to tax reasons).
Xception Family Office will never benefit or profit from trade errors.
Block Trading Policy
Xception generally trades each account separately and does not participate in block trading or trade aggregation
that requires allocation procedures.
Soft Dollar Benefits Provided by Financial Institutions
An investment adviser receives soft dollar benefits from a broker-dealer when the investment adviser receives
research or other products and services in exchange for client securities transactions or maintaining an account
balance with the broker-dealer.
Xception does not have a soft dollar agreement with a broker-dealer or a third-party but may trade using third
party brokerage in recognition of those brokers’ research capabilities.
Brokerage for Client Referrals
Xception does not receive client referrals for brokerage.
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Xception Family Office
Agency Cross Transactions
Our associated persons are prohibited from engaging in agency cross transactions, meaning we cannot act as
brokers for both the sale and purchase of a single security between two different clients and cannot receive
compensation in the form of an agency cross commission or principal mark-up for the trades.
Item 13 – Review of Accounts
Account Reviews and Reviewers
All portfolios are monitored on a regular basis for performance, outlook and suitability based on client’s objectives.
Account reviews with clients may be quarterly, annually, or ad hoc, as requested by the client and are conducted
by the assigned advisor. It is the client’s responsibility to notify Xception of any changes in financial situation or
circumstances that would materially impact the services or recommendations Xception provides.
Statements and Reports
For our portfolio management services, you are provided with transaction confirmation notices and regular quarterly
account statements in writing directly from the qualified custodian. Additionally, Xception Family Office may
provide position or performance reports to you upon request.
You are encouraged to always compare any reports or statements provided by me against the account statements
delivered from the qualified custodian. When you have questions about your account statement, you should
contact the firm and the qualified custodian preparing the statement.
Item 14 – Client Referrals and Other Compensation
Xception Family Office does not directly or indirectly compensate any person for client referrals.
The only compensation received from advisory services are the fees charged for providing investment advisory
services as described in Item 5 of this Disclosure Brochure. Xception Family Office receives no other form of
compensation in connection with providing investment advice.
Please see Item 5, Fees and Compensation, Item 10, Other Financial Industry Activities and Affiliations and Item
12, Brokerage Practices, for additional discussion concerning other compensation.
Item 15 – Custody
Xception Family Office is deemed to have custody of client funds and securities whenever Xception Family Office
holds the authority to have fees deducted directly from client accounts. However, this is the only form of custody
Xception Family Office will ever maintain. It should be noted that authorization to trade in client accounts is not
deemed by regulators to be custody.
The firm is deemed to have custody of client assets because certain associated persons serve as trustees for
client accounts. As trustees, these individuals have the authority to withdraw or transfer client funds. To address
this, client assets are maintained with qualified custodians, and clients receive account statements directly from
those custodians. The firm encourages clients to review these statements carefully.
For accounts in which Xception Family Office is deemed to have custody, we will have established procedures to
ensure all client funds and securities are held at a qualified custodian in a separate account for each client under
that client’s name. Clients or an independent representative of the client will direct, in writing, the establishment
of all accounts and therefore are aware of the qualified custodian’s name, address and registration in which the
funds or securities are maintained. Finally, account statements are delivered directly from the qualified custodian
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Xception Family Office
to each client, or the client’s independent representative, at least quarterly. Clients should carefully review those
statements and are urged to compare the statements against reports received from Xception Family Office. When
clients have questions about their account statements, they should contact Xception Family Office or the qualified
custodian preparing the statement.
When fees are deducted from an account, Xception Family Office is responsible for calculating the fee and
delivering instructions to the custodian. At the same time Xception Family Office instructs the custodian to deduct
fees from your account; the custodian will make available to the client an itemization of the fee. Itemization will
include the fee, the amount of assets under management the fee is based on, and the time period covered by the
fee.
Item 16 – Investment Discretion
When providing asset management services, Xception Family Office maintains trading authorization over your Account
and can provide management services on a discretionary basis. When discretionary authority is granted, we will
have the authority to determine the type of securities, the amount of securities that can be bought or sold, the
broker or dealer to be used and the commission rates paid for your portfolio without obtaining your consent for
each transaction.
You will have the ability to place reasonable restrictions on the types of investments that may be purchased in
your Account. You may also place reasonable limitations on the discretionary power granted to Xception Family
Office or choose a non-discretionary arrangement so long as the limitations are specifically set forth or included as an
attachment to the client agreement.
Item 17 – Voting Client Securities
Xception Family Office does not vote proxies related to securities held in client accounts. The custodian of the
account will normally provide proxy materials directly to the client. Clients may have proxy materials forwarded to
us by indicating so on their Agreement. This is only as a convenience, as clients cannot “opt out” of receiving
proxy materials from the custodian, however we will not vote them. You may contact us with questions relating to
proxy procedures and proposals; however, we generally do not research particular proxy proposals.
Item 18 – Financial Information
This Item 18 is not applicable to this brochure. Xception Family Office does not require or solicit prepayment of
more than $500 in fees per client, six months or more in advance. Therefore, we are not required to include a
balance sheet for the most recent fiscal year. We are not subject to a financial condition that is reasonably likely to
impair our ability to meet contractual commitments to clients. Finally, Xception has not been the subject of a
bankruptcy petition at any time.
Business Continuity Statement
Xception Family Office has a business continuity and contingency plan in place designed to respond to significant
business disruptions. These disruptions can be both internal and external. Internal disruptions will impact our
ability to communicate and do business, such as a fire in the office building. External disruptions will prevent the
operation of the securities markets or the operations of a number of firms, such as earthquakes, wildfires, hurricanes,
terrorist attack or other wide-scale, regional disruptions.
Our continuity and contingency plan has been developed to safeguard employees’ lives and firm property, to allow
a method of making financial and operational assessments, to quickly recover and resume business operations,
to protect books and records, and to allow clients to continue transacting business.
The plan includes the following:
• Alternate locations to conduct business;
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Xception Family Office
• Hard and electronic back-ups of records;
• Alternative means of communications with employees, clients, critical business constituents and regulators;
and
• Details on the firms’ employee succession plan
Our business continuity and contingency plan is reviewed and updated on a regular basis to ensure that the policies in
place are sufficient and operational.
Customer Privacy Policy Notice
In November of 1999, Congress enacted the Gramm-Leach-Bliley Act (GLBA). The GLBA requires certain financial
institutions, such as investment adviser firms, to protect the privacy of customer information. In situations where a
financial institution does disclose customer information to non-affiliated third parties, other than permitted or required
by law, customers must be given the opportunity to opt out or prevent such disclosure.
Xception Family Office is committed to safeguarding the confidential information of its clients. Xception Family Office
holds all personal information provided by clients in the strictest confidence and it is the objective of Xception
Family Office to protect the privacy of all clients. Except as permitted or required by law, Xception Family Office does
not share confidential information about clients with non-affiliated parties. In the event that there were to be a change
in this policy, Xception Family Office will provide clients with written notice and clients will be provided an
opportunity to direct Xception as to whether such disclosure is permissible.
To conduct regular business, Xception Family Office may collect personal information from sources such as:
Information reported by the client on applications or other forms the client provides to Xception.
Information about the client’s transactions implemented by Xception or others
Information developed as part of financial plans, analyses or investment advisory services
•
•
•
To administer, manage, service and provide related services for client accounts, it is necessary for Xception to
provide access to customer information within the firm and to non-affiliated companies with whom Xception has entered
into agreements. To provide the utmost service, Xception may disclose the information below regarding customers and
former customers, as necessary, to companies to perform certain services on Xception’s behalf.
•
•
Information Xception received from the client on applications (name, Social Security number, address,
assets, etc.)
Information about the client’s transactions with Xception or others (account information, payment history,
parties to transactions, etc.)
Information concerning investment advisory account transactions
Information about a client’s financial products and services transaction with Xception
•
•
Since Xception Family Office shares non-public information solely to service client accounts, Xception does not
disclose any non-public personal information about Xception’s customers or former customers to anyone,
except as permitted by law. However, Xception Family Office may also provide customer information outside of
the firm as required by law, such as to government entities, consumer reporting agencies or other third parties in
response to subpoenas. In the event that Xception has a change to its customer privacy policy that would allow
it to disclose non-public information not covered under applicable law, Xception Family Office will allow its
clients the opportunity to opt out of such disclosure.
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Xception Family Office